I am a recent renter and so far things have been fantastic. I moved in right when the huge winter…read morestorm hit. The heating units were not built to keep up with the cold and maintenance brought space heaters right away. They replaced my dishwasher as soon as I told them it was broken right after I moved in. They have been responsive and receptive. They salted and scraped the outside walkways when we got feet of snow, and they keep the property looking nice too! I feel I'm really getting bang for my buck and it's worth the rent. If anything changes, I will for sure update!!!

Please stay away from the company. They fine the heck out of you, keep all tenant late fees and pet…read morefees, charge you for evictions. If the tenant chooses to not pay your SOL. Truehomes screening process is awful they prob in a tenant with a history of rent fraud. STAY CLEAR of truehome

I wish there was an option for no stars. Cincy rents is so unprofessional. They lack the skills…read moresuccessful renting companies have. I have rented with many places and this was by far the worst. To start, the attitude from the workers is insane especially from Misty Sanders. The do not answer maintenance issues or will show a week later when you already had to try and find a way to fix it. I would not recommend anyone to rent with them.

Has zero concern for mold in my window AC unit in my bedroom. Told me I can "not use the unit" if I…read morehave a problem with the mold. They have no competence of the health & safety hazard this presents.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more

As good as it gets! The highest recommendation!…read more We dipped our toe into being a landlord. We knew we wanted to go with a management company, so I researched about 5 of them. My experience at EquityTeam blew my the other experiences (which were good experiences!) out of the water. John returned my online inquiry within about 15 minutes. He was personable and easy to talk to. I had a hundred questions and explained everything was new to me. He answered everything in detail; you just get the sense from talking to him that he's an expert in his field. ET is local, which is huge for us. Some of the other companies are regional with offices in Michigan. We worked with John through the on-boarding process. He is awesome to work with. Always ahead of the problem. He had the house up and listed quickly and the property was rented within a couple of weeks. The high-level of service hasn't stopped there. John is available to answer all of my questions (I'm still new... so I still have a ton) and provides the same helpful detail that he did when I was still shopping for management companies. I honestly couldn't think of a better scenario if I tried. Simply exceptional managerial work from top to bottom for about 5 months now.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

I have used RPM for several years for a property in Columbus. In the past couple years they have…read morebecome very poor. The landscaping services are poor, my property became the eyesore on the the block. Their maintenance and repair is now very poor, allowing problems to linger and get worse. They do find tenants and collect rent. But my property value and rent price have dropped because they have allowed the property to degrade. I do not recommend them to anyone.

Need 1 bed room pet friendly for January 30 my house is in process to be repaired from fire…read more And my orientation is one year old,he is my support dog.He is very quite

Amazing service, very professional and polite and knows how to get the job done very intelligent,…read moreand will be able to get the job done no matter the case

From the owner: Need help managing your AirBnB/Vrbo or short term rental properties? Or maybe you would just like…read moreto free up your time! We offer several services to help you. From full management check in/outs, complete communication, cleaning & maintenance, optimizing your listings, marketing, property inspections, interior decorating and more! Our goal is to give our clients 100% freedom and satisfaction as well as our customers a memorable stay they won’t forget!

Heritage is a property management company that offers well maintained homes at a reasonable price.read more

Predatory lending at it's worst. Homes are severely damaged if not condemned. Prices are easily…read moredouble even the most generous appraisals. Interest rate at 8%. What they are selling is a dead-end and perpetual debt. What they are doing may not be illegal but it is most certainly unethical in every sense.

They are SLOW about fixing things, and sometimes the repairs make things worse. All that stuff…read more written by Annie P.about the carpet and heating, etc are absolutely true. While they are not exactly slum lords, the customer service could stand some improvement.

If I could give them 0 stars I would Horrible management. Outdated apartments with tons of…read moreproblems (inefficient heaters and air conditioners, windows have cracks and haven't been updated in years, gross carpet they claim to be new when you move in but it's full of dirt and filth). They never come to fix things and if they do they just say "nothing is wrong with it." A lot of lies and they don't take responsibility for their actions. I'd avoid this place at all costs. There apartments are known to flood when it rains and be infested with bugs as well. Smells like mildew. Spend the extra money and get a better place. You won't even be able to get down the driveway in the winter because they don't plow and refuse to fix the pot holes. Probably the worst property management company in town. Stay away from all their properties! You'll pay a fortune in heating bills because there is no insulation. Not worth at all. I even had someone tell me they don't keep their buildings up to code. I will warn everyone about them and their crappy apartments!