I like to start off by saying that this was the first time that I've needed body shop, I was very nervous and unsure of the process . Unfortunately, I was in an accident, and my rear driver side was completely smashed in.. my insurance was giving me the runaround. I'm so grateful to a coworker of mine who referred me to Duros. Julio made the process very simple for me. Every communication was done from my home via phone call or text message ( very convenient) I never once had to step foot in the office.. From the very beginning, there was excellent communication, walking me through each step of the way. That same day my car was picked up from my home by the tow truck to transport to Duros and they made all the arrangements . Julio came to my home to put a face to the company, I feel because I was so nervous to entrust someone I did not know with my vehicle. I immediately felt comfortable that my car would be in good hands. I was struggling with my deductible and also did not have rental car assistance on my policy. Julio assured me that he would work something out for me. A huge help was that he allowed me to use the loner /rental car from their shop. I was totally amazed, by the help and generosity. The day I got the call from my car I figured I would have to come pick it up. Needless to say they surprised me again by offering to bring my vehicle, conveniently here to my home. When my car pulled up, I swear it looked brand new. They did an amazing job on the back end of my car. The color matching was spot on and bodywork looked great. I could not even tell that there was anything wrong from the accident. My car came back, clean and detailed and gassed up! I would recommend Duros Auto Collision. Overall incredible quality service satisfied customer! Mona read more

I had a great experience with Los Duros Auto Collision and wanted to share how impressed I was with their service. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. They took the time to clearly explain what was going on with my vehicle, answered all my questions without rushing, and provided a fair and honest estimate. The work was completed in a timely manner, and my car is running better than ever. It's not always easy to find a repair shop you can trust, but this team really goes above and beyond to make sure their customers feel confident and taken care of. I highly recommend them to anyone in need of reliable and quality auto service. The turn around was fast and received my car in a timely manner. I also want to give a big thank you to Hawks Towing for their excellent service. They responded quickly when I needed help and handled my vehicle with great care. The driver was professional, courteous, and made a stressful situation much easier to deal with. It's clear they take pride in what they do, and I truly appreciate their efficiency and kindness. I wouldn't hesitate to call them again if needed. read more

I had an excellent experience with Los Duros Auto Collision. From start to finish, the whole team was extremely professional, helpful, and easy to work with they made the entire process smooth and straightforward. They kept me updated throughout every step of the repair, which I really appreciated. Anytime there was progress or an update, they made sure I knew what was going on. Their communication was clear and consistent, and they were always willing to answer any questions I had. The quality of the work they did on my car was outstanding. When I got my car back, it looked amazing and you could tell they take pride in what they do. The attention to detail and the effort they put into their work really shows. Overall, the whole team at Los Duros Auto Collision has a great work ethic and truly cares about their customers. I'm very happy with the results and the service I received. I would definitely recommend them to anyone who needs auto body or collision repair. Thank you again to the entire team for the great work! read more

I recently had my BMW repaired at Los Duros Auto Collision and I honestly could not be more impressed with the entire experience. From the moment I walked in, the team was professional, transparent, and genuinely cared about getting my car back to perfect condition. The body and paint work they did was absolutely incredible. My BMW looks better than it did before the damage happened -- the paint match is flawless, the body lines are perfect, and the attention to detail was next level. You can tell they truly take pride in their craftsmanship. Communication throughout the process was excellent, timelines were clear, and they made everything stress-free from start to finish. Finding a shop you can trust with a BMW is not easy, but Los Duros Auto Collision exceeded every expectation I had. If you want high-quality work, honest people, and a shop that treats your car like their own, this is the place to go. Highly recommend to anyone needing body or paint repairs -- these guys are the real deal. read more

I can't recommend Los Duros Auto Collision enough. I originally referred someone here because I trust their work, and they ended up going above and beyond for me in a way I truly didn't expect. Julio was incredibly kind, professional, and easy to work with. I brought in my Lexus IS 350 for brakes and rotors, and everything was taken care of in just a couple of hours. What really stood out to me was how accommodating they were; I was able to bring my laptop, use their WiFi, and have a comfortable place to work so I didn't have to take time off. It's hard to find a shop you can truly trust, but this is definitely one of those places. They genuinely care about their customers, and it shows. I'll definitely keep recommending them to anyone who needs reliable, honest work. Thank you again, Julio I really appreciate you! read more

I recently got into a car accident and needed major body work on my older vehicle. Because my car is older, some parts were difficult to find. Thankfully, Julio, the owner, and his team were not only able to find the necessary parts, but they also did an amazing job overall. The paint work is excellent, the service was smooth, and Julio provided consistent communication while helping manage hurdles caused by the insurance. He also offers a towing service and can drop off your vehicle once the work is complete. Not once did he fail to pick up the phone, ensuring efficient and satisfactory service throughout the process. I'm extremely thankful I brought my car here. If you're looking for any body work, do yourself a favor and go with Los Duros Auto Collision. read more

I recently had my Tahoe serviced at Los Duros shop, and I couldn't be more impressed with the experience. From start to finish, their professionalism truly stood out. The team communicated clearly, kept me updated throughout the process, and delivered exactly when they said they would--no delays, no surprises. What really sets them apart is the quality of their work. The bodywork on my truck came out absolutely flawless--it honestly looks even better than before the damage. Every detail was handled with precision and care, showing a level of craftsmanship that's hard to find. If you're looking for a reliable shop that values your time and delivers incredible results, this is the place to go. Highly recommend Julio at Los Duros Auto Collision. read more

I usually don't have the biggest trust with Body shops, but man, Julio and his team did an EXCELLENT job on my toyota taco. Julio's communication skills are on point ! (and he's BILINGUAL). This was my first accident and I was completely..COMPLETELY confused on what steps to take, thankfully Julio helped and guided me through the entire process and he didn't fail to keep me updated on the process of my truck. He answered all of my small questions and concerns. Julio's team got DOWN on my truck. He used original dealer parts, I got my truck back looking new ! And the paint job came out looking beautifully. I highly recommend Los Duros Auto Collision. read more

I am extremely satisfied with the service I received. My Toyota C-HR was returned in excellent condition, and the quality of the repairs exceeded my expectations. The staff demonstrated professionalism and provided outstanding customer service throughout the entire process. They assisted me in arranging a rental vehicle, ensuring a seamless experience without any added stress. Additionally, they communicated directly with the other insurance company on my behalf when I was unable to reach them, which was greatly appreciated. I highly recommend their services to anyone in need of reliable and efficient auto body repair read more

My mom was in an accident and the tow truck driver recommended Los Duros and we are so glad he did! The staff is very caring, and they listen to all of your concerns. They are open on weekends, including Sundays, which made it very convenient. They offered us cold bottled water and there was a comfortable couch to sit on. They arranged for a rental car and even dropped it off at our house. They did a great job staying in touch with us and letting us know what was happening. Los Duros did and excellent job and they will go the extra mile to help you! read more

Absolutely amazing experience from start to finish. The team was professional, honest, and kept me updated throughout the entire repair process. They made a stressful situation so much easier and treated my car like it was their own. The quality of the work exceeded my expectations -- my car looks brand new again. Customer service was top tier, and everyone was friendly, knowledgeable, and genuinely caring. I highly recommend this shop to anyone needing auto body or collision repairs. Thank you again Julio and your team for the outstanding service! read more

I was in an accident on the freeway during the rain, and Los Duros Auto Collision came through when I needed them most. They had a tow truck on the scene in a very reasonable amount of time, which was a huge relief given the conditions. Sammy provided excellent customer service from start to finish--professional, calm, and genuinely helpful. He made a stressful situation much easier and handled everything smoothly. I can't recommend Los Duros Auto Collision enough, especially if you want great service when it matters most. read more

highly recommend this shop! The team is attentive, knowledgeable, and genuinely cares about their customers. After being involved in a collision with an uninsured driver, they assisted me throughout the entire process--communicating directly with my insurance company and keeping me updated on my vehicle's status. They even went above and beyond by providing a thorough wash and detailing. I truly appreciate their hard work and professionalism--my car looks brand new! read more

I had a great experience with Julio. He was incredibly helpful from start to finish and took the time to answer all my questions clearly and honestly. His communication made the process stress-free, and I really appreciated how quickly they were able to take care of everything for me. The service was efficient, professional, and handled with genuine care. I highly recommend Los Duros Auto Collision to anyone looking for fast, reliable auto body work. read more

My tundra got rearended my son in law recommended los Duros auto collision and they came and picked up my truck i live in hemet and they did amazing job on my tundra they went above and beyond on they detailed inside cab and outside and engine my truck came out looking nice like show room floor nice I will recommended them to all my friends and family I give them 5 stars ***** + Thank you Julio and team great job love it read more

Julio and his team are great! They took care of my car fast. I had my car back within 10 days I was worried it would take longer I had scratches and dents along the side of my car you can't tell anything was there. Julio handled everything for me they even detailed my car before I got it back. Overall exceeded my expectations and I'm really glad I trusted them 100/10 Definitely recommending them to everyone read more

These guys did an amazing job on my car, and I was able to get it back in a timely manner. It honestly feels like I received a brand-new car. The staff was very professional, and the entire process went smoothly from start to finish. They truly went above and beyond with the work they did. I would definitely recommend them to anyone needing body work done after an accident or any other repairs. read more

Julio and his team did an amazing job with my vehicle. I was in an unfortunate accident where the whole back end of my car was wrecked and he was very communicative, understating, and helpful every step of the way. My car came back in beautiful condition, looking even better than when I bought it! I'm very happy with the service and would highly recommend! Thank you Los Duros! read more

Julio is the best! My car looks brand new! The detailer did an amazing job as well, my interior looks spotless. Julio and his employees are very professional and very accommodating to his clients. any questions or concerns I had Julio was only one call or text away. Julio really cares about his clients and his customer service skills are top tier! I highly recommend Los Duros read more