20/10 customer service. Bernardo is my favorite server. He is so attentive and an extremely hard…read moreworker. The view is amazing and so as the food. You MUST get the piscadillas!! It was my favorite thing on the menu

Awesome. Nothing new for Cancún eats on Hotels Kukulcán…read moreBlvd. Totally dug the wide variety of fresh selections sitting at this gorgeous beachfront locale. From varying tortas, quesadillas, & burritos; to seafood risotto's & shiny tuna steaks.. (get the Camarones à la Mexicana). (Needs to get the Octopus off menu; cmon.) Check out the outdoor cabana-style comfortable seating area next to the joyful boat dock. Service is quick, efficient, extremely friendly, and informed.. as expected ;)

Family of 4, one teen included. Food was great and yummy, portions are more than enough. New…read moreMexican cuisine. Loved the music, views and ambiance. Our waitress was Merida and she made great suggestions for everything and was super friendly and welcoming. We plan to come back on a Mariachi day!!

My group and I stopped here while on a week long vacation in Cancun. We stay on a resort nearby and…read morego out to eat every night. In the past this place has always been a staple for us, but each year we go we like it a little less. This year majority of the group was disappointed in the entire experience from the service to the food. To start, the service was lacking compared to what we get at other local restaurants nearby. Our servers did not frequently come back to ask if we needed anything and we were constantly having to ask to get our waters refilled. The drinks are good, but nothing we can't get elsewhere. Half of our group enjoyed (but not loved) their food and half did not enjoy. My SO and I split the al pastor meal. In the past we have loved this, but this time it felt like they rushed to make it and the flavors we remembered just weren't there. It was still good, but I think it could have been better. I do love the churro cart here, but you can get good churros several other places. Overall, this place has gone downhill in our opinion, and for the price it isn't worth it when there so many better options close by. I'm sure we will be back, but I think we might skip a year stopping here.

The food was amazing we got the…read more.. Appetizer: Tiger Shrimp 8/10 Empanada 9/10 Main Dish: Ribeye 9/10 (we should have ordered the smaller version) it was huge the centelon Sides: Mashed Potatoes 8/10 Asparagus 6/10 Dessert: Baked Alaska 11/10 SO GOOD. Ambiance: 10/10 beautiful patio seating Entertainment: 9/10 great show and some dancing wish you could view the show in better seating Service: 11/10 our waiter was on top of it and the manager checked on us about 3-4x she was super friendly. Overall: 10/10

I took my girlfriend here for a fancy date night on our last night in Cancun. The ambiance was…read morenice, and the place definitely looks and feels upscale. Unfortunately, the experience went downhill quickly. The service was flashy but slow, and we followed the waiter's recommendations for both an appetizer and our entrees. He told my girlfriend her entrée didn't come with a side, so we ordered one. After several cocktails, her entrée arrived--but mine never did. I sat there watching her eat while I waited. When I asked the waiter where my meal was, he simply said, "it is not working." I then asked a manager for help, but he disappeared and never returned. The bill came with no apology, no explanation, no discount, and nothing complimentary. It was an awkward and uncomfortable way to end what was supposed to be a special evening. Mistakes happen, but what really bothered me was that there was no effort to acknowledge the problem or make it right. I do not recommend. Llevé a mi novia aquí para una cena elegante en nuestra última noche en Cancún. El ambiente era agradable y el lugar se siente bastante exclusivo. Sin embargo, la experiencia se arruinó rápidamente. El servicio fue llamativo, pero lento, y seguimos las recomendaciones del mesero tanto para el aperitivo como para los platos fuertes. Además, le dijo a mi novia que su platillo no venía con guarnición, así que pedimos una aparte. Después de varios cócteles, llegó el plato fuerte de ella, pero el mío nunca llegó. Me quedé sentado viéndola comer mientras yo esperaba. Cuando le pregunté al mesero dónde estaba mi comida, solo respondió: "no está funcionando". Luego pedí ayuda a un gerente, pero desapareció y nunca regresó. Finalmente llegó la cuenta sin disculpas, sin explicación, sin descuento y sin ningún detalle de cortesía. Fue una forma muy incómoda y desagradable de terminar lo que se suponía que sería una noche especial. Entiendo que los errores pasan, pero lo peor fue que no hicieron ningún esfuerzo por reconocer el problema ni solucionarlo. No lo recomiendo.

When we planned a return trip to Cancun, Navíos was at the top of our list!…read more As always, the service was impeccable. Alberto took great care of us. The weather was beautiful, so we were able to sit outdoors. I ordered the coconut shrimp, and it came out in a coconut shell! That meal has lived rent free in my mind ever sense. I tried a bite of my mom's meal and husband's meal, and both were absolutely delicious. Portion sizes were generous.

I'm impressed!!!! Don't miss the experience of dining in Navíos. Everything is sooooo good…read more This Navíos is just a 10-minute walk from Westin Resort... but that 10-minute is worth every steps! The service is superb from receptionist to the waiters. You can tell that the waiters love what they're doing and all help each other. This place is by the lagoon so every table is a picture-taking location. But be careful of the crocodilo... of course, it's by the lagoon. The place itself is clean.. and the lagoon is clear water too. Now the food... it's as simple as, I can dine in this place everyday! It's not that expensive but the presentation, the service and the taste is like a 5-star fine dining restaurant. Even the drinks! I ordered their clam chowder (you can see in the attached video on how they served it), lobster tail wrapped with bacon, my hubby ordered salad (which was also excellent presentation), and steak. Let's not forget the chips that is on the house with 3 different taste buds sauces... tamarind (sweet), avocado (salty) and chipotle (spicy). Love love love! I should say, your visit in Cancun is not complete without visiting this excellent restaurant!

Four stars excellent service! Small Place with large…read moreburritos. Had the chicken /pollo which was tasty. A little heavy on the beans would have preferred a little more chicken and cheese. My wife and I split one burrito. Went there twice in March thumbs up On the friendly service. Had the chicken burrito and the pineapple salsa with chips. Recommended!

There are a lot of things I want people to stop doing on yelp, but more than anything else, I want…read morepeople to stop lying about these international restaurants just because they, like I, got duped by TikTok videos. I saw so many videos and read so much hype about this place. I was excited to try it. I was just as disappointed when I threw out my burrito after a couple of bites. The food here is not good. It is so basic. I ordered chili cheese fries, and a burrito. For the burrito, you have to complete a form for your customizations, which I thought was going to be efficient. Unfortunately, despite my burrito, having everything in it that it was supposed to, I was overwhelmed by the massive amount of onions. Additionally, I was underwhelmed by the amount of shrimp inside my burrito. There weren't many at all and the entire burrito literally tasted like nothing. I ordered the shrimp and mahi. There was absolutely nothing remarkable about it. For a second, I almost wondered if I had Covid because the flavor was so lacking.But after speaking to friends of mine who also visited, I realized that I wasn't the only one. In total, I spent about US$32 on an order of chili cheese fries, a jerk, chicken, quesadilla, and a burrito. Fries: so bland. I wanted to throw them out, but I saved them and took them back to my hotel and added salt. It helped a bit, but these were overwhelmingly underseasoned and lacking flavor. The portion, however, was huge. Two out of five. Burrito: more mahi-mahi than shrimp, and neither protein was flavorful. The entire burrito was very bland and was full of more onions than I would ever care to eat. The burrito wasn't OK size, but it did not taste good. Two out of five. Jerk, chicken quesadilla: basic. Not super flavorful. And the chicken did not taste like jerk chicken at all. It didn't even have jerk flavor. Didn't even taste like they rolled the chicken in a little bit of jerk before cooking it. Three out of five. The staff noticed that I did not eat much of my food and asked if I didn't like it. I informed them that I did not like it and that I didn't think it had enough flavor. They did not care. I didn't fully expect them to because I know customer service is very different in Mexico, but I expected more. She even asked if the burrito was too spicy, which was hilarious because there was nothing spicy or even flavorful about it. This is very much a hole in the wall, kind of spot that has been blown up on social media. Very casual vibes, and there appears to be a small roof area where you can overlook the street. I would not return here. I also would not recommend it. Another example of influencers likely getting free food in exchange for review reviews. However, they do have a sign up that says you can get a free shot if you leave a review.

Best tacos I ever had in my life !!! Unfortunately this place is permanently closed. Found a…read morereplacement place with really good authentic tacos Ta Ki to !!

Our favorite lunch spot! Tacun was just down the road from where we were staying, so we loved…read morecoming here for a quick, affordable lunch. My favorite tacos were the cochinta, served with pickled onions. So yummy! We also loved the gauc, queso, and chips and salsa. The carne asada tacos were delicious too. The tacos come with a mild, medium and spicy option. The spicy is sooo hot so be careful, but the others are really yummy! The servers were super nice, and food came pretty quick most of the time. I miss the tacos from Tacun!! Need to make another trip to Cancun for them soon :)

The restaurant is known for that celebratory Cancun environment complete with mariachi band (which…read morego from table to table playing for tips) and lively atmosphere! Located in the hotel zone, it's minutes from any hotel. Come for the atmosphere but definitely enjoy allllll the food! Must try while in Cancun! We had: Tacos Camaron - amazingly crunchy battered succulent shrimp Tacos lengua- most tender I've ever had Mole poblano - UH-mazing! MUST try! Tip: there are many "shows" they offer like the making of the salsa, or guac, or flambé-ing of many dishes. I suggest take your time to order- soak it all in!

Best lagoon deck dining in the hotel zone. Best vacation size margaritas, too! Great food. I'm…read morecrushed they closed

Delicious taco We…read morelike the quesadilla more the cheese and meat ratio is very balanced You gotta get the flan .. I end up getting two lol Yes it was that good Service is a more slower paced Ambiance remind you of casual outdoor dining You get a nice breeze at night Good for late night snack

Casual local place in the heart of hotel zone nightlife serving simple hearty tacos variety…read more Efficient service, outdoor tables with open space. Mexican quick meal for tourists and local. We ordered their special mixed taquizas so everybody can choose and make up one's mind. Beef Tripe is at its best. Can't go wrong with Al pastor or steak Arrachera and suadero are the surprise. Stomach is filled and the damage is minimal. Everybody's happy. Now let enjoy the nightlife to the fullest or just rest on your beach front cottage and watch the moon rising up the Caribbean.

dba Mangroove…read more Outstanding service. Shrimp burrito and guacamole are both very good.

Fantastic garlic fish. My wife claims that it is the best she has tasted. Also, the guacamole and…read morepico de gallo are both excellent. We have eaten both here and its next door (Navíos) and other than the aesthetics , Mangrove (aka Km 19.5) is my favorite restaurant.

Driving by you would never know a restaurant was hidden behind the bushes and palm trees. We were…read moreat Phoenix beach and a taxi driver told us about this great thatch hut bayside cute restaurant 1.3 kilometers away. Quick walk. When we arrived it had a Tiki hut feel, Relaxed, and water views. It's a simple menu. Priced well. The ceviche is huge. I highly recommend this and the guacamole. Home made chips go great with the salsa. ( unique flavor filled with green and red chilies. ( it's spicy) we also had the filet and shrimp mojo. Unique citrus, garlic flavor. Great place to hang and chill. The breeze off the bay makes this a perfect place.

Small parking lot next to the street. Walk down the stair and you're next to the water. Could see…read moreany crocodile crawling up to sun bathe in this humid 95 degrees sun. So we settled with a batch of Pescadillas especialidad taco frito carne de tiburon. Service is quick, view to die for. Just hate the humidity. Will come back for pescado frito. You know when