I moved upstate from Brooklyn about 5 years ago. After going…read moreto 3 different dentists up here I about gave up. Franklin Lackee, DDS IS the best dentist I have ever gone to, and I am 65. No pain, no fear and very professional. Nicest Man who knows what he is doing. I can't say enough about him AND the entire staff. I will be making another appointment real soon. Have a lot of work that has to be done and again, I have no fear finally!

I was PETRIFIED going to the dentist fur anything even a simple cleaning ... I had a filling that…read moreneeded to be taken care of immediately so had no choice but to face my fear! I called the office and they gave me an appointment 1.5 month out, but called in a week with a cancellation. When I arrived the front desk staff and dental hygienist were there to receive me, both were very friendly and welcoming!! Remember I said PETRIFIED of dentist! I explained (more like emphasized ) to The hygienist my fear! She took her time and was so gentle! Today I went for a filling, again totally petrified based on past experiences! Dr. Lackee was so gentle!! I didn't feel anything! It was a breeze! I have more dental work to be done and looking forward to a pain free session .

Came in for the Yearly Check Up and cleaning of the olde chompers…read more Office Staff was efficient as always... Completely explained the billing and checked my insurance coverage. Quality of care is top notch. I always see Celeste when I need Dental Hygienist work. The place runs like a well oiled machine!! THANK YOU

This place is the best and most advanced dental center. They specialize in implants. All the…read moredentists that I came across are so amazing, knowledgeable and i fully trust them (dr blau and dr dan Katz in particular). I wish I had known about them earlier. all the staff starting from the front desk to the dental assistants are all so wonderful and accommodating. You can tell they all get along well and are like a well oiled machine. I hated going to the dentist but their technique as well as equipment make the dental experience so much comfortable and calming. I like the mouthpiece they use during the procedure. its actually calming white noise and drowns out the drilling. it also doesnt dry out your mouth and doesnt feel like you are drowning on your own saliva. I also appreciate that they explain in detail the plan of care so everyones on the same page. I recommend them 100%!! I also was impressed for my very young daughter. every single time she went to the dentist to get a simple cleaning, she would cry and end up throwing up. it was awful but when i brought her to middletown dental associates, she was actually able to get a FULL cleaning done and said she loves the dentist. I was shocked (in a good way). Thank you Middletown dental associates!

I normally do not give reviews. I needed to get a tooth extracted and Brookside Family had great…read morereviews. I made my appointment which was 12/4/25, I was greeted by a super friendly staff.Dr. Siegel did my procedure which was fast and almost painless. The most impressive to me was Dr. Siegel called me last evening to check on my condition. In total a great experience!

My implant broke in half, a few years after it was put in and I went to the office to be told…read morethere's nothing to be done. I am beyond disappointed to have spent thousands of dollars on the work and to make it worse, I posted a google review and was sent an email by Dr. Siegel to please take it down. DONT WASTE YOUR MONEY HERE!!! I have pictures of the implant before and after it broke. also screenshots of the email from Dr. Siegel himself so PLEASE reach out for further clarification if needed.

I made a appointment to the Middletown ny for cosmetic work. The representative stated I can bring…read moremy dental insurance the day of the appointment I also explained to her that I will be paying out of pocket since I know the job is pricey and my insurance will not cover it. She said OK no problem. A day or 2 before the appointment I'm getting various calls while am at work asking for my insurance information, I told the representative (heather, apparently also the manager ) I don't have it with me and she said my appointment will be canceled and I might have to pay $200 for a consultation. Out of frustration I said "cancel it " Well I had already requested a day off for the day of the appointment so I still went in (with my insurance info) just to check and they said they canceled my appointment because I REFUSED to provide my insurance when they called me lol So disappointing! A lot of miscommunication. I did not get no work done so idk the quality of the work. But reading all their previous reviews I'm happy, it's seems like I Dodge a bullet. horrible initial experience.

Horrible! I went in with pain and I'm sure they used that to charge $1800 more of fees for a…read moreservice of $600 with a grand total of 2400. The manager laughed gaslighted thought it was a funny moment! When I said why can't you take care of my tooth and she said all other services had to be charged. DO NOT SPEND YOUR MONEY OR YOUR INSURANCE! I want to rate a zero but I can't! Aspen Dentals agenda is to charge excessive fees for procedures or dental work that is not needed or warranted! Aspen Dental should be investigated for the poor performance and treatment of clients that are in pain! It is an abuse of responsibility as a dental practice! That goodness I reported Aspen Dental to my insurance company and they were able to refer me to a wonderful dental practice and I was charged zero out of pocket! Be careful with Aspen Dental! They are dental predators!

I cannot thank Dr. Shafee enough for giving me the smile I've always wanted! His expertise,…read moreattention to detail, and genuine care made the entire process an amazing experience. I am absolutely in love with my new smile and couldn't be happier with the results. A special thank you to Suzy for always being so kind, welcoming, and helpful, and to the dental assistant for making me feel comfortable and cared for throughout every visit. The entire team is professional, friendly, and truly goes above and beyond for their patients. If you're looking for a dentist who delivers beautiful results and a staff that treats you like family, I highly recommend this office. Thank you all for helping me smile with confidence again!

Staff is very friendly and they took great care of me. Dentist I went to in the past kind of talked…read moredown to me, I didn't have that issue here. 10/10 would highly recommend

As always the staff and Dr. T very caring and thorough.I have a extraction scheduled next if that…read moregoes well I will be a client for ever. Terri Middletown NY

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

I went to Harriman Family Dental for a routine wellness visit. My visit began with a quick visual…read moreexamination followed by x-rays. And that's when it took a path different from any other dental exam I've ever had. The x-rays were shown on a screen so that I could see them. Clearly visible was a large cyst at the base of my jawline, below my teeth. I'd experienced pain in that spot for two years but never understood why. I never mentioned it to the dentist because I didn't think it had anything to do with my teeth. The cyst was in fact an infection that developed after I'd had a crown improperly fitted to the tooth above it. Dr. Radwan removed the cyst and the tooth and put in an implant. The implant looks and feels perfect. And gone is the throbbing pain of that awful cyst. In addition to excellent dental work, I promise the service you will receive from all members of staff will be courteous, kjnd, professional - top notch in every way. This is the best dentist practice I have ever been to. I highly recommend it!

Update: I have to update my review. I went in for fillings and was handled with an older dentist…read more In total, I probably went back and forth about 4-6 more times. This was due to him not being able to locate the cause of pain, as he claimed he had filled all cavities and that it can take up to "two weeks for the nerves to not be sensitive" post-filling. Eventually, he said I might need a root canal. Well, after wasting an incredible amount of time and gas I ended up finding another dentist. They located the hole in my filling and filled it, as well as the other cavities. They told me that was the source of pain and that I definitely didn't need a root canal. I don't have the issue anymore, it was fixed in one visit with another dentist. I was also told I had periodontitis and would require deep cleanings every 3 months. This was also false, as confirmed by other dentists I saw shortly after. My teeth are actually in great shape. When I called them to get my records, they tried to tell me they couldn't "release" them to me. I ended up getting them anyway. Horrible team and staff. They're CON ARTISTS.

Best Damn Dentist in the Area!!! I'm a huge Fan of this practice and all of the Staff are just top…read moreawesome. Tim Hale Is certainly a master and I will not let anyone else near my Teeth again!

Been coming here for over 10 years. Love Dr. Masci and the rest of the staff!!! Highly recommend…read morefor veneers and teeth cleaning!!!

When we started going to Lumia dental, we were extremely pleased with how friendly and competent…read morethey were. It was an added bonus that this was a female owned and run company (of which alas they are still way too few nowadays). Their patient care is excellent and as far as any dental work is concerned, I would highly recommend them. However, as their business grew and expanded, I was starting to worry about what this would mean for their patients. My worries did eventually come true: from a patient based practice, it turned more into a corporate business, and with it, the desire/need for higher profits. As a result, they decided to no longer accept our insurance (Guardian dental, a major dental insurance company) because, according to them, their low fee schedule did not allow them to provide the best care for their patients. Now, that latter is just rethoric, for they were doing an excellent job. Why would that need to stop? No, it was because Guardians fee schedule did not make them enough profit. The way it works is as follows: a dental practice can determine its own fees for various procedures. An insurance company, through collective bargaining, can then negotiate for a reduced schedule for their clients (depending on the local competition). So, accepting an insurance first and foremost means to agree to the collectively bargained fees. While getting less profit, it means a much larger potential client base. This is the power of collective bargaining (which would be so much more effective if health care in the US would be universal, like it is in many other countries and, as a result, also much affordable). For Lumia, however, loyalty to their patients was not deemed as important as getting more profit (perhaps because of the increased costs of having expanded the business) and so they dropped Guardian as one of the accepted insurances. To give one example: our insurance pays the full fee for a cleaning every 4 months. However, they now raised their fee for a cleaning, making us having to pay more than $100 for something that was previously free. And you can guess that with more involved procedures, the out-of-pocket costs gets up even higher. That is why we had to leave Lumia as clients---essentially being pushed out as not being affluent enough clients that do not mind paying much more than they used to---and we now found an equally competent dental clinic in the neighborhood which does accept our insurance. I can only assume that we will not be the only patients leaving the practice, and in the long run, this might seriously damage Lumia (unless they can find enough wealthy clients in the downtown area).

Great dentist. Friendly staff. Very modern equipment …read more I've been coming here for years and recommend it to everyone looking for a great nyc dentist.