I've been taking my dogs to see Kathy (the owner) at Lorrie's pet grooming for the last seven years and I will never ever take my dogs to any other groomer. I have two Pomeranians, and at times, their hair can become terribly matted. Instead of carelessly buzzing off their fur, Kathy and her team will do everything to save my dogs' coats. They understand how fundamental a healthy coat is for a healthy dog and they will never compromise that factor. With extreme care they always detangle my dogs and return them in pristine condition. My dogs always leave feeling super happy and refreshed ! Additionally, my dog is a bit temperamental since he broke his legs as a puppy. Kathy and her team have always been super understanding and cautious with my dog since knowing this information. One time Kathy even noticed a bump on my dog that I had never seen before. She pointed it out to me and I was able to take him in for surgery a few months later. I have the utmost confidence in Lorrie's pet grooming for these reasons and if you care about your fur babies as much as I do, then I would 1000% recommend bringing them here. You will not be disappointed :) read more

Lorrie's Pet Grooming - Pet Groomers Near Me - Pomona , California

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10 out of 10 world recommend. Kathy is the best! I've had a few unpleasant experiences with other groomers but never with Kathy. Not only does she do the best work but she's so kind and friendly with my fur baby and I trust her completely. We drive 40 minutes one way to her and it's well worth it. read more

Lorries pet groomers are the absolute best!!! After my maltipoo was hurt at a local groomers I didn't think I would trust anyone else with my fur babies, but Kathleen has been nothing but amazing! So loving and caring with my fur babies! My doggies are always excited to see them which shows me how well they are treated. Not to mention her cuts and styles are beautiful on my maltipoo and my babies always smell amazing after! Thank you for being so amazing at what you do! read more

Lorrie's Pet Grooming - My Minnie so cute after her grooming - Pet Groomers Near Me - Pomona , California

Kathy has groomed my dogs several times and has always done a superior job compared to other groomers. My dogs come home smelling so good, and they are so soft too. I don't know what magic Kathy works, but after she grooms them they seem to stop shedding for quite a while. No other groomer has ever made them stop shedding. Kathy also has done dental cleanings on my dogs, which is amazing because one of my dogs wont even let me touch his teeth. I trust Kathy with my little furbabies, and I know that she will always do an excellent job with them. read more

Lorrie's Pet Grooming is a fabulous business with a great staff. They have been in the business forever and truly know what they are doing. I found Lorrie's through a friend when I was looking to adopt a kitten (Lorrie's used to do animal rescue). While talking to Kathleen (the owner) I mentioned our horrible experience with one of our dogs at another rescue, and she was quick to say she could help! Sure enough our "problem" dog was happy and beautiful by the end of the service. Infact, I have personally watched Kathleen and her staff bathe and groom our pets. They are gentle and kind and our animals always come back looking beautiful. As far as other comments about the groomers mentioning potential health problems... are you kidding me?? What if you didnt already know there was something wrong? Someone who specializes in pet care telling you there might be an issue could save your pets life. While grooming our dog Kathleen noticed she had put on a substantial amount of weight and felt solid rather than fat... because of her concern we took our dog to the vet and soon found out she had problems with her thyroid which ended up causing seizures. Had it not been for Kathleen's concern we may have never known. there was a problem. Lorries Pet Grooming also assisted me in finding a better vet when my cat needed surgery. The vet I was using was over charging and my cat had two failed surgeries. How can you not love a groomer who helps rescue animals, takes fantastic care of the ones they groom, and make sure you know how to best care for your pets. Lets face it, being a pet owner does NOT make you an expert. Thank you Lorries Pet Grooming for all that you do! Thank you for taking care of my pets, thank you for helping me find my pets (3 rescues total), and thank you for loving your work. read more

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This review is after getting my little cat back from the groomers. I paid about $120 total for her bath, nail trim and plastic nail covers as well as a hot oil treatment. Her fur is so soft and on top of that, they were able to give her a Frontline treatment as a result of her escaping outside one or twice and getting fleas, which I was so grateful for since I have just moved into a new apartment and was going to be moving her in. Overall, she looks great and smells so good! Unfortunately because she is so skittish, I was charged a fee due to her scratching one of the groomers (she was terrified) but it was an extra $10 and I received a compliment that she eventually was able to calm down and let them get her all pretty. At first I thought it was pretty pricey but for everything they did... it's totally worth it! I will be taking her back here again, definitely. It would be five stars but I wasn't able to pay in advance before my mom was able to pick her up since I was at work but that was more of an inconvenience for me. Overall, great work! read more

Best dog groomer in Southern California! I have been taking my 2 Yorkies there since I got them. One for almost 8 years and the other for 5 years. There isn't too much Kathleen doesn't know about animals. Besides being very kind and caring they do great work. Wouldn't go anywhere else. read more

This was my second visit to this groomer and it was a different person with lack of customer service skills. I was a walk in that took over 9 hours to get my dog. When it was finally time to pick him up, even the cut was not up to par. It's a Pom mix and you can see where the grooming got sloppy. It looks like I did because it's so uneven. It doesn't help at all it was a hot day and the second my dog came inside my house, he went straight for the water bowl. The poor thing took two trips. At the groomers, there wasn't even a water bowl inside it's cage. I paid $60 for unprofessional cut and to keep my dog dehydrated. Yeah last time they get my business. read more

I took my parents' dog Maxx there for the first time a couple months ago. I was looking for somewhere close to their house in Pomona and even though the place looks run down I let the yelp reviews guide me in. When I called they told me my 10 lb shitzu mix was a small dog, when I took him in they told me he was a medium... No big deal, I didn't make a big issue about it. The next two tim s my parents took him and they kept fluctuating from small to medium prices. They can't seem to get their dog breeds and prices right. Today was the last time we take him there. He was dropped off at 11 and come 4pm they still had not called back, that's 5 hours of poor Maxx sitting in that dirty place. My dad walks in and was told that he was supposed to call to see when Maxx was done. Seriously!? What kind of business runs that way, and puts blame on the customer? Well apparently Lorrie's pet grooming does. Dog is done, you call the owner! Simple as that. read more

Lorrie's Pet Grooming has been approved by our dog Bandit. He gets so much love from the staff and their service is very personalized. Their prices are very reasonable and I would recommend the two week special as the recurring appointment is a great feature. read more

Lorrie's Pet Grooming - From Bandit to Lorrie's pet Grooming: "thanks for keeping me looking sharp! And thanks for all the love" - Pet Groomers Near Me - Pomona , California

This is a review for Lorrie's dog sitting, not for grooming services. I take my 1 year old Labrador Moby to Lorrie's for a few hours when I am busy running errands. This beats crating my dog at home because he gets to play with other friendly dogs at Lorrie's. It's much more affordable here because Lorrie's offers pet sitting/day care by the hour. Though the space is small, it is air conditioned, supervised and has enough space for a bit of romp and tumble. The facility is clean (it is after all a pet grooming place so it's bound to be a bit furry and wet at times, but Moby has never come home to me dirty because the groomers do a good job of not letting the dogs get too close). There is a small, outside fenced area where your canine can roam and go potty. There is also a caged parrot who dogs can (try) to say hi to. Finally, everyone including the main groomer Kathleen, who is typically the one who watches the dogs, is very nice and treats my dog very well. There are, however, limitations compared to other boarding facilities. The play area is small and while it is fairly affordable, Lorrie's hours are limited (closed on Sundays and sometimes if the groomers finish and close up shop early, you won't be able to leave your canine here after late-afternoon;Kathleen has offered to stay later but I did not want to impose). All in all, Lorrie's is a good departure from Petsmart Day Camp, which starts at $14-16 for 6 hours or less of dog sitting. It's also a good alternative to smaller independent dog sitters/day care locations because it offers hourly service. Just be sure to call ahead and check for open/availability due to varying hours. read more

Kathy and her staff are absolutely AMAZING. They work so well with our two dogs Brownie and Minnie (Brownie being a bit of a handful at times). They have a genuine love and care for them as if they were their own family pet. Never will we take our dogs to a different groomer again. Take your pets over to Lorries Pet Grooming they are the BEST you won't regret it! read more

Lorrie's Pet Grooming - Relaxing after a day of being pampered. - Pet Groomers Near Me - Pomona , California

DON'T GO HERE..... Worst business person I have ever had to deal with. She changes her prices like I change lipstick!!!!! You never know from one visit to another what the cost is going to be. Charged for services before calling to let me know what the cost was going to be. Sent me a text and videos telling me how horrible my little dog was. that she bit 3 times, as the videos show No wonder my dog tried to bite. Kathy was not very nice o r gentle with her. My dog is not mean, she just didn't like kathy. No wonder my other little doggies didn't want to go there anymore. read more

First and foremost let me say. If you don't bring your animals here. You are doing them a disservice. Kathleen is not just a groomer, but an animals best friend, (My Kimmie and Penny would agree). I would not trust ANY of my animals to anyone but her. So much to the fact, we have followed her through three different locations. And if she ever moved again we would be there in a heart beat. You can be assured your animals will walk in, crawl in, slither, or make you chase them in the parking lot just to get them in. They will leave looking their Sunday best. So along with these five stars, my animals give her a 5 paws up. (Yes I know they have 4, but hey 5 stars, 5 paws, it just seemed right). read more

We love going to Lorrie's Per Grooming. Our dogs are always well cared for. Kathleen really know how to work with each of the breeds of dogs we have. They are given water and potty breaks. Our dogs come home looking awesome! Kathleen does an amazing job. We have also used their boarding services. Our dogs are well card for here. I would recommend this groomer and do to all my friends. read more

Lorrie's Pet Grooming - She is one happy girl! She loves her summer cut! Thank you, Lorrie's Pet Grooming! - Pet Groomers Near Me - Pomona , California

Kathleen always takes care of my puppy. She's gives him the perfect haircut and just really took the time to get to know him. Every time I think about trying any other place out, i remember all those horror stories of my other dogs and friends' dogs on how badly mistreated they are. No matter how far or out of the way the drive is, at least I know he's being well taken care of. If you're going to spend money grooming your dog, might as well treat him or her to a good experience. read more

Lorrie's Pet Grooming - Loki, the malti-poo terrier - Pet Groomers Near Me - Pomona , California

Love taking our miniature schnauzer here to get groomed or just a shampoo & cleaning. This is our 2nd time going but the service is excellent. We have been to petco before & the personal attachment was not felt there like at Lorrie's. Both my husband & I where away from our phones & we didn't know Muni was ready for pick. It was awesome they waited for us to get her. read more

Lorrie's Pet Grooming - Muni with her scarf & miniature schnauzer cut. - Pet Groomers Near Me - Pomona , California

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I've taken my Bella (Yorkie) several times and always had great service! They give her the perfect cut every time! Usually pick her up after 4hrs with appt. read more

Lorrie's Pet Grooming - Pet Groomers Near Me - Pomona , California

From the moment we called the staff was courteous and attentive. And even with no appointment available they advised us to just walk in. As we walked into the establishment the staff welcomed our Lola without any hesitation. The staff explained everything into detail and were not just about making money they wanted to make her happy and comfortable. I just want to say thank you and keep up the excellent work. We will b repeated customers. PS Lola rocked her hot pink nails & matching ascot. read more

Lorrie's Pet Grooming - Rock'in the new look...thank you Lorrie's Pet Grooming - Pet Groomers Near Me - Pomona , California

Love this place! I love the hot oil bath for my German shepherd, it leaves her fur extremely soft and shiny. She was super thirsty when she got home, but I assume it's because she was excited on the car ride home. The best place to get your pets groomed. read more

Lorrie's Pet Grooming - Amazing job ! - Pet Groomers Near Me - Pomona , California

I was a little leery bringing my baby here due to all the bad reviews I kept reading. But I decided to take my baby girl Coco here for the first time and they did a wonderful job! I was not disappointed. Coco was extremely matted and they were able to get her looking super cute afterwards. I will definitely be coming back here from now on. I'm not sure what all the negative reviews are all about??? I was treated very nicely, professional and I could tell they did the same for Coco because she was so happy and content after I picked her up. Thanks! read more

Lorrie's Pet Grooming - Coco all clean and shaved down for the heat - Pet Groomers Near Me - Pomona , California

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I'm honestly very pleased with their job. I have a white Maltese mix, and it's hard to keep up with her. So today I decided to look up for places that would take her in to get groomed found this place and might I say it's a small place but boy do they a good job. I was surprised the took her in because she was a walk in and I know for this type of service you should have an appt. but I really wanted her groomed. They got five stars from us and new customers, I've booked my Bella for the two weeks to keep her up. Thank you for the great job! read more

Lorrie's Pet Grooming - Bella all spiffy (: - Pet Groomers Near Me - Pomona , California

I love this place! They're so friendly. I take my golden / dachshund mix, Molly, every two weeks. The prices are great and the hot oil treatment leave her hair so soft. My favorite part of this place is when I pick her up she always the cutest bows behind her ears. If you're thinking of a pet groomer, skip Petco and Pet Smart, this place is a much better place to go. read more

Lorrie's Pet Grooming - Molly after a trip to Lorrie's - Pet Groomers Near Me - Pomona , California

We used to bring our dog here when she was on Garey but ever since she moved to her new location the service and cut is seriously lacking. Her price also continuously goes up and changes , so we decided to no longer bring our dog here. read more

I've been bringing my dog (Bo) here for a couple of months (a few times each week) for day care and the price and warmth of the staff is unbeatable! Bo and I love Kathleen, she is very accommodating with all of my last second day care requests. It is a small place but i love that Bo gets to socialize with the other dogs, a cat, and even a couple birds! Bo even came home with a Christmas stocking with goodies inside! read more

I am not a happy camper I see all these mean and false reviews Kathy is such a nice person I have know her for about 15 years I have rescued from her and she grooms my dogs Big league loves and looks forward to his every 2 week visits Kathy always puts her heart and soul into her grooming And into the welfare of the animals I would highly recommend her services Thank you for all you have done for me and my babies Marilyn read more

My baby girl Lilo is very shy. They gain her trust and make her feel special. At 1st she was super scared, now she's warmed up to them and is not too scared. But she is codependent and has separation anxiety issues that I have to drop her off and walk out quickly before she realizes and changes her mind, poor baby read more

Lorrie's Pet Grooming - Pet Groomers Near Me - Pomona , California

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Kathy is the best groomer! I have taken Bella there for 8 years and shaggy for 3 years they love their spa day !! oh yes can't forget Smokeys experience there too read more

Lorrie's Pet Grooming - Hi Kathy ! - Pet Groomers Near Me - Pomona , California

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The owner/s are really rude here. Once, I did a walk in to get my puppy's nails trimmed. And the lady was grooming a puppy, stopped to cut my baby's nails. The dog on the table was shrivering and trying to get free. The lady starts to yell at the dog, saying things like "yeah, try to get yourselve out of this, you stupid dog!" and mean things. She obviously hates dogs. The dogs in the kennels look so sad (which is understandable b/c they're caged up). This wasn't my only experience with her. I didn't think anything of this incident, and made an appointment months later and talked to the ladies on the phone and told them exactly what I wanted. My mom took my beautiful yorkie, and he came home almost completely shaved!!! He was so traumatized. I never took him back there again. This place is also really dirty. read more

After Kathleen's response to my previous review, I returned to Lorrie's grooming today for my refund. I received my refund and pointed out to Kathleen that 1. I was NEVER given the option to have my dog's nails filed after clipping. The woman who had actually clipped my dog's nails was present and admitted that I was NOT given the option to file. 2. My dog's nails were not "severely overgrown." They continued to try to argue with me on this by saying that they "still had pieces of his nails on the floor" from the previous morning. Be aware that if you use this groomer and have any issues, their response will likely be dishonest and try to pass the blame onto you. Use at your own risk. read more

Lorrie's Pet Grooming - After having my dog's nails clipped at Lorrie's. Nails are ragged & his qwik (blood supply to dog's nail) was cut - Pet Groomers Near Me - Pomona , California

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Took my Saint Bernard he was apparently misbehaving and wouldn't allow them to groom him. Got a call that the Price will go up from $60 to $90 for just a grooming (no hair cut) since he was taking up their "TIME" to top it off they didn't finish because supposedly my dog bit there bather arm. And when I refused to pay the full price because the job wasn't done they threaten to call the humane society and report my dog as aggressive and so on. Which of course he isn't! So I paid it of course $90 for a partial grooming...they are RIDICULOUS!!, rude And a Scam! even one star is too generous. read more

NO STARS! I took my multipoo there twice. Each time my dog wasn't able to jump up at all for a week. She was only 3 yo. The first time it happened I didn't put it together. But the second time it was all too obviouse. She was in too much pain in her hind quarters where I believe there was too much pressure applied. This has never happened before or with any other groomer nor has it happened since because I haven't been back. read more

Response 4/1/16: "Actually the foster did get the option to have the whole grooming as a tax write off and chose to pay instead." - The only other option she was given was pay the $50 or pay $95. Are you now trying to say that had she produced a receipt in the amount of $95 you would have accepted it? "Usually our rescues respect our policy's and fallow how we ask things to be set up in order to get the free grooming. However in Leo's case this did NOT happen. No one spoke with the owner about bringing that dog on a slow day as the rescues usually do and defiantly didn't even speak to me about pricing not once. So since the dog was not scedualed on a rescue day we could not help. I'm so sorry u feel this way but if your 501c does not fallow protocol there is not much I can do." - First, we were never told that there was a protocol we had to follow. We called on Wednesday to make and appointment and were giving the option of bringing him in on Thursday, Friday or Saturday. The first available date we could have him there was Saturday and we told you that. We were told that was fine, he would have to be there prior to 8AM AND he would have to be there all day. We had only used your services ONE time prior to Leo's visit, how were we expected to know what you expected of us if you didn't inform us? "Have a very blessed day and I really hope the adopters of the rescues are not dealing with the same neglectful mis communication.. Cuz wow!" I seriously suggest that you print of a list of the protocol you have in place so that this miscommunication on YOUR part isn't repeated. "And then to feel the need to make it seem as if we did something wrong by not giving away free services?" How is $50 free? "I hope things get better for u guys soon.:-)oh and yur welcome for the free grooming by the way!! I have never had any rescue be so ungreatful for help. Well to the public just goes to show... Be careful for I dream of home rescue" We truly appreciated the donated grooming, for which you were given a receipt for taxes, you gave us for Margo. Also, Leo looked great, the issue here is your lack of communicating what was expected of us to continue to receive "donated" grooming's for the rescue. Best of luck. ---------------------------------------------------- As a 501c3 rescue we were very excited to hear that Lorrie's offered rescues free grooming if they supplied a donation receipt. We took our first rescue dog there on 3/19, she's a small Cairn terrier, we provided a donation receipt in the amount of $45 and paid $0. I thought $45 for a 7 pound dog that didn't really need much done was a little steep but it was a donated grooming so I wasn't complaining. We made another appointment for 3/26 to have our rescue Leo, an Lhaso Apso groomed, assuming it would be the same deal. When we went to pick him up they said it was $95, so with the $45 donation receipt our rescue STILL had to pay another $50. How is that helping rescues!? We are foster based rescue that is able to do what we do thanks to donations. When we asked why it was $95 we were told that we were supposed to negotiate the price when we left him out. I have a Standard Poodle and where I take her a Standard Poodle cut only runs me $60. Needless to say we will NOT be using Lorrie's again. We may have thought we received a great deal with our first rescue's grooming but we ended up paying for both dogs the second time around. read more

It's taken me a while to write this review, but a few months ago I made an over the phone appointment to get my dog groomed and was told by a lady that it wouldn't take more than 4hrs. Unfortunate it turned into an all day thing. 8 hours to be exact! my dog had to be there suffering! Of course I called her after 4hrs to check in on my dog and she was complaining about how he wasn't behaving. (Which I've never had a complain about him before) we ended the phone call with her and I both extremely upset. When I went to pick up my dog, Instead of being apologetic, She was extremely rude and had the worst attitude. She only opened her mouth to say how horrible my dog was. Of course he was going to be fussy she kept him there all day! When I walked out, my dog slipped out of his collar and if it wasn't for him being so excited to see me, he could have ran into the street. I don't know how his collar got so loose, but coincidentally it was after he got groomed. She has no compassion for animals and is in the wrong business! Save your money and go somewhere else! read more

Terrible service! Extremely expensive also! Came in today to get my dog a full groom I called before to see the prices the lady told me it was going to be 35$ . I came in the lady said it was 65 + 10$ if she isn't used to be around people + 7$ for flees! She was extremely rude when I told her that the lady I had spoken to on the phone told me 35$ ! I would of spent almost 80$ just for a pet grooming , I ended up going down the street for a better price and better service! I do no recommend this place , plus it smelled horrible ! read more

I will never do business with this place of again. I was dissatisfied with the cut my shitz-poo received this time. I called and spoke with Kathleen. My dog appeared to have been shampooed only with ears trimmed. She informed that she used the same number clippers as always. I said "thank you" and hung up. Kathleen called right back to slam me for "hanging up on her". Three times, I found myself telling her I did not know she was still still talking and that ":hanging up in hew face" was never my intentions. She was quite confrontational with me, offered to re-cut my dogs hair but I informed her it is best that we don't do business again. I paid $63.00 for my feelings to be completely hurt and my dog still needs a cut!! read more

They are the rudest people ever, horrible customer service. Horrible responses to people that are unhappy with their service. I went there because my mom's dogs needed their nails trimmed and they said they take walkins. I walked in and was greeted with the nastiest people. The owner said can't you see we're busy, come back in two days. I left and found a business whose owner actually knows what customer service is. I gave you one star, but seriously you deserve a negative 5. read more

Lorrie's Pet Grooming never disappoints! We have taken our toy poodle who is a menace by the way, and she comes back home totally clean, fresh and nurtured while in their care. Kathleen the owner is a very caring and knowledgeable groomer and takes pride in her work. We have also brought our German Shepard and new pit bull mix for services and they come back just the same as our toy poodle. For great service and caring groomers give Lorrie's a try. read more

Best groomer around! Willing to drive a distance to have my fury babies groomed! Talk about clean, caring, and beautiful work!!

I have 3 dogs that they groom, and they always come home looking great. One of my dogs is a biter, and they are so good with him. He is so difficult, but Kathy keeps him looking awesome. Thanks for all the great work, I appreciate it and so do Teddy (the biter), Billy, and Tito. read more