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Lori Family Mortuary

5.0 (1 review)

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13 years ago

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Greenlawn Funeral Home

Greenlawn Funeral Home

(45 reviews)

I spoke with George and honestly there was no compassion no clarification as to the new policy…read morechanges for decorating our loved ones gravesite. When I purchased three lots a couple years ago, I was told that I could decorate I could put balloons. I could put a bunch of flowers around his stone and that is honestly why I went with the cemetery and now to say that I'm only allowed to put anything in the flower pot. And if I want more decorations to buy another flower pot, how disgusting what a bunch of corporate greed. I literally feel lied to. We need to rally up and stand up to this corporation and file a community lawsuit. They put up signs for everything how convenient of them to not put up signs that they would be enforcing this on a day where they are not even supposed to touch our decorations. And all the families there are very mindful when decorating I've seen how beautiful the cemetery looks. These last couple of days it has been so sad to go. I am already speaking to a lawyer because this has caused me such pain. I've read my contract and I'm having my contract looked at. I recommend all of us do the same.

If I could give them a zero I would. Their staff reminds me of a bunch of used car sales people…read more When you walk in the office, they are on their phones scrolling and barely give you any attention. We made our appointment for the Monday after my mother died and during our appointment in a closed room, a male employee came in with a customer to sell a coffin. We were literally making arrangements for my mother's remains, and they came through the door to sell a coffin. When I asked him if that was the usual practice, he simply responded with; " this is our only coffin room" I said well maybe you could wait until after our appointment or they could've put us in a different room. Instead of apologizing, "he just said well we were only in here for like two minutes." I told him that was two minutes too long and he left. Absolutely unbelievable. After gathering all of our information and telling us that we should be able to take care of my mother's remains within 3 to 5 days we paid and left. Paid in full and we had to call back constantly to have any communication with the office and their story kept changing about the time and date of getting the permit for our mother's cremation and the death certificate. They told us they were waiting on the doctor to sign off, when we called the hospital and the health department, they told us they had received no request from the mortuary. Sabrina at Greenlawn claimed that they could prove that they sent the request and their proof was literally a handwritten invoice in a screenshot. Run from this place as fast as you can use a small local business instead. The staff is unsympathetic and doesn't even pretend to be concerned with your well-being. I understand it's a business, but they could at least pretend to have a little compassion. We asked to speak to Devin several times and he never returned our call. Then they had the nerve to send a text out a couple weeks after and ask how our service was. When I responded that we never got a call back and it was terrible, Devin finally called me. Horrible customer service.

Chavez Funeral & Cremation Services

Chavez Funeral & Cremation Services

(59 reviews)

The Chavez Funeral Home was a breath of fresh air--peaceful, welcoming, and exactly what our…read morebrother deserved. The weather was perfect, which added to the calm and comforting atmosphere. Sonia and Jorge were absolutely wonderful. They were empathetic, understanding, and went out of their way to make the experience as smooth and supportive as possible. Their flexibility with timing and genuine care truly made a difference for our family during a sensitive time. We're grateful for their kindness and professionalism. P.S The bathrooms were very clean and fully stocked, which added to the overall comfort and ease of our visit.

Best services one can ask for. From answering all our questions to giving us peace of mind. Under…read morethe stress one goes through and heart break, this organization offered compassion, empathy and professionalism through it all. Thanks to them we were able to obtain a Catholic mass & funeral services in our back yard. Our concern was also to get our mom's cremation/Urn within a two week time frame. Chavez Funeral &Cremation delivered reliability, assertiveness & expedited our request. A reputable foundation nonetheless. Under the circumstances where the last thing you need is more task to tackle, Chavez Funeral& cremations took a huge weight of our hands. Thank you from the bottom of our hearts, Especially to Sonia. Excellent, well done. Cons: Some reviews say that This organization doesn't get back in time. I totally can understand the frustration(under the circumstances) however a simple call and text to, friendly remind Sonia or her staff will solve that miscommunication. Any organization can get backed up or busy but I can assure you it's an easy fix. Atleast it worked for me. Best.

Monarch Memorial Funeral Home

Monarch Memorial Funeral Home

(5 reviews)

I wouldn't let them provide services for a goldfish ! I called 1-21-2025 because my sister just…read morepassed away & while I was getting information & trying to decide what to do for her , a woman near the person I was talking to was laughing like she was at a bar ! I had her on speaker phone & everyone in my house heard this ... let me assure them that NOBODY here thought that was acceptable or professional & WE WERE NOT LAUGHING !!!! Should someone remind them that some of us love our family & are under stress & grieving during this process !!! Thanks for nothing you worthless pieces of ___ !!

I would highly recommend Monarch Memorial because they were a ray of sunshine during a dark time…read morefor our family. We used this venue to host a celebration of life service for my beloved mother-in-law and I was extremely impressed with the service provided. The venue was absolutely beautiful with a spacious ballroom with gorgeous chandeliers and the entire process of hosting an event here was a breeze. Ariel and the event staff were very friendly and professional and helped answer our questions throughout the process. They had a kitchen with large refrigerators and an ice maker which made it so convient since we were serving food at our event. The bathrooms were large and very clean. Plus, the parking lot was big enough for all our guests. The price was extremely reasonable for everything that was included. I can't thank the entire Monarch Memorial team enough for helping our family gather to celebrate our beautiful mother.

Anubis Cremations

Anubis Cremations

(174 reviews)

Atwater Village

Thank GOD for for Wesleigh at Anubis. She was amazing and so helpful. My sister had Neptune Society…read moreoriginally pick up our auntie's body from the hospice center. After the pickup we were told that a representative would reach out to us the following day so we could start making arrangements. They didn't call till 3 days later even after leaving them multiple messages! Imagine not knowing what's happening to your loved one or where they are located after they died. Our assigned rep only called AFTER I switched to Anubis Cremations and had arrangements for the body to be brought to their facilities. Wesleigh was so easy to work with. She picked up my call right away and took care of everything. She communicated every step of the way. I told her that my uncle who is a priest will be arriving in 2 weeks and we would like for the cremation and memorial service to happen while he was here. She mentioned that it's a very tight schedule but she would try to make it happen. And she 100% delivered!!! Within an hour of my initial call she had my auntie's body arranged for pickup, she sent paperwork to us and the doctor so she could start the process of filing the death certificate. The church where we wanted the memorial service wouldn't let us reserve a time till they had a cremation date. We were able to get the cremation date within a few days. We opted for a private open viewing at the crematory in Van Nuys. The crematory only does night time viewing which worked well for us since our family is busy working during the day. Wesleigh's coworker Jonathan took great care of us at the viewing. The place had a room for up to 15 people where family members could sit with the casket prior to the cremation. They dressed our auntie in her formal barong and jewelry. We were allowed to provide flowers, letters, and mementoes in the cardboard casket. Jonathan gave us sharpies so we could write notes on the casket. There were aslo tissues and an easel for our use. Although the viewing was technically 15 minutes, we were not rushed and were given about 20-25 minutes to do a prayer service and say our goodbyes. And then Jonathan and another employee wheeled her into the crematory. We watched them place her casket in the "oven" and once the door closed we left. They even allowed us to live stream the entire time we were there to our auntie's relatives back in the Philippines. The following day Wesleigh delivered the ashes to the church and she provided the letters and instructions we needed to bring the ashes back to the Philippines. We were also very happy with the urn we ordered from Anubis. It was engraved and had a photo of our auntie. It was perfect. I can't thank Wesleigh and Jonathan enough for providing an outstanding service that was stress-free, efficient, compassionate, and super professional during this difficult time of grief. I whole-heartedly recommend Annubis.

Anubis was the perfect place for my mom's cremation. Her death was shocking and happened quickly so…read morewe were all feeling vulnerable and out of sorts. Not only did they make everything quick and easy, but were beyond patient, thoughtful, helpful, and caring with each interaction. We also git a couple of really beautiful urns that I think my mom would appreciate. I couldn't recommend them more.

Lori Family Mortuary - mortuaryservices - Updated May 2026

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