Used Lorenz to lay sod, install sprinklers and create. Pathway along side of home. The edging to create the flower beds is so incredibly sloppy and uneven it looks horrible. Water spouts were to be installed, one was not and the other two are sticking up at an angle which keeps water in them. One in front caused backup and overflow which is leading to erosion at base of house. Sent photos to Matt and he wouldn't answer. I had to call another sprinkler company and the metro district to come out and turn on main water to home because his crew turned it off and I could not get him to return a call or text about it.
I have only 6 sprinklers working in my backyard. I found two others that aren't coming up and I have an entire side of my yard where I can't find any at all. So basically only about 1/3 of my backyard is getting water.
I've texted and called Matt several times to come take a look at these issues and he refuses to respond via text or call. I called him again today and informed him if he couldn't take care of this that I would get my attorney involved. This is the worst customer service ever. This is a huge expense for anyone and to have a company that refuses to stand behind their work is just poor work ethic.
This landscaping was installed at the end of last season, so small and minor issues should be expected by him and you'd think he would at least swing by after one call to make sure everything started right in the spring. ....nope. read more