Everything was beyond great. The guys at the desk and the tech working on my car were helpful and…read moreattentive. It's so nice to have Lorentz Automotive in Ponder.

I have used Lorentz Automotive twice now. As always, Nick was very professional in what he does…read more With my earlier experience with the shop, their prices were cheaper compared to other shops and definitely cheaper than the dealership. Decided to take my wife's car for a little work and asked him to take a look at an issue with my wife's car for a couple years with her airbag warning light. Nick actually did some research on it and gave us the TSB with the reference number to take to the dealership since it was a software issue that the manufacturer has proprietary on. I have never had a mechanic that would actually research on issues like this. Will definitely use them in the future.

Stay far far away from Lorentz Automotive/Lewisville Muffler…read more I called asked for an appointment to replace the Catalytic Converter on my Jeep Cherokee Sport 2001, 2 WD. Ballpark they quoted me $400-$600. Dropped my car off when I picked it up the bill was $996, and what they did instead of replacing the Catalytic Converter like I requested. they cut it in half and only changed half of the Catalytic Converter, then said "oh you need to get the back part installed soon it's going out.". They cut the Catalytic Converter in half only changed half if the Catalytic Converter now they are asking for $700 just for the missing half. I called Huffines Jeep and told them never to recommend Lorentz Automotive/Lewisville Muffler to anyone again. They are shocked that the Catalytic Converter got cut in half. Now I am looking for someone to install 1/2 , Huffines said they only install complete Catalytic Converter

Lewisville Muffler is Amazing. They have great customer service, and will go out of their way to…read morehelp you out in anyway possible. I went there hoping to get a quote on replacing a catalytic converter on my 07 malibu. I had an idea it was going to be around 600. They told me it was actually both of my converters, which devastated me. I knew I couldn't afford it. Then, they actually took the time to research and look for ways to save money. The guy that helped me out actually found a special coverage warranty for my model and my converters were actually covered. I set up the appt with Huffines Chevy, and they did the work and replaced it free of charge. I had tears in my eyes. They truly made my christmas special, and I can't thank them enough. If you want to be well taken care of, go to Lewisville Muffler!

This place is the real deal. I came in with an oil leak, and they diagnosed it fast without running…read moreup the labor bill. Communication was on point the whole time -- straightforward, no nonsense, no upsell games. The biggest green flag? They offered to turn my rotors instead of pushing replacements. Dealerships don't even mention that option anymore. These guys actually care about fixing the problem, not padding the invoice. Legit shop, fair pricing, skilled mechanics. I'll be back.

Chris was a HUGE help! Thank you so much was working on my own car and had a question and he went…read moreabove and beyond to help me out over the phone. Thank you guys so much!

I needed a transmission fluid/Filter change on my 2015 GMC Yukon SUV. If you know the pains of the…read moresealed GM transmission, just take it here. They know what they are doing: honest techs, the owner works in the office, and they are more than fair with their pricing. Job was done on time and at the price that they quoted over the phone. They'll get all of my drivetrain and transmission work moving forward.

This is your place for great customer service, expertise and most importantly honesty and integrity…read morein the way they run their business. Tim was so incredibly helpful, providing my options between BMW & after market parts to work with my budget, going over and beyond to get my car back up & running solid. It's so hard to find a mechanic you'd refer a friend to, but I will tell everyone I know to use this shop and continue to return for both my vehicles from now on. One of the most (and very few I know of) reputable and great businesses to support. Help keep this place in business with your patronage! We need more solid reputable independently owned businesses in our community we can trust.

My experience with Addison Automotive Service was excellent. The price quote for my vehicle repair…read morewas fair, and the estimated turnaround time was completely accurate. I continue to bring my vehicle back here because the team is honest and explains everything in detail, allowing me to make well-informed decisions. Finding that level of transparency and integrity at an independent mechanic shop is rare. Highly recommend!

I advise against bringing your vehicle here if you expect accurate diagnostics, honest timelines,…read moreor professional customer service. We brought our car in prior to an out-of-town trip, trusting their team to resolve the issue. We were initially given a promised completion time of 11:00 AM on Tuesday, September 8th. When we followed up, we were told 12:00 PM instead. After ordering an Uber to pick up the vehicle at 12:30 PM, the car was not even close to ready, it appeared work had barely started. To make matters worse, the shop allowed payment of over $450 before the service was rendered and before testing the vehicle. After paying and receiving the paperwork, the car was brought out and still did not work. They offered to hold the car while we were out of state to re-evaluate it, only to claim it now needed an over $3,000 transmission job (which we declined). A proper diagnostic test should have been conducted once the vehicle was running before collecting payment and handing the keys over. When discussing the issue over the phone, the staff took zero accountability for the inconvenience caused right before a major trip. Instead, they tried to frame holding the car as a favor, a detail that was never communicated upfront. The entire conversation was full of contradictions and excuses. Save yourself the time, frustration, and money, and take your vehicle elsewhere.

I needed help with no AC in EV and Tesla couldn't see me for over 2 weeks.JK saw me asap. They…read morewere very clear and informative with issues. Patrick called with updates several times. Would trust them again.

Everyone at JK One Auto was amazing. Dropped off my car for a fuel line leak, and that's exactly…read morewhat got fixed. Patrick was super attentive and helpful. Definitely will be taking my car back for all its auto servicing.

At my first visit, I found the office waiting area both clean and informative with automotive belt…read moredisplays explaining functionality. I have a detailed explanation of my air conditioners' status to an attentive personnel and after a thorough examination, I was provided with a detailed estimate for repairs and other options. Upon returning the next day, they began the repairs. Since the repairs were extensive, they provided concierge driving service to return my home until the repairs were completed. Upon their completion, I was returned to the shop where I picked up my vehicle after payment was made. Overall, the customer service was top notch, informative and reasonably priced. I look forward to taking my future automotive needs to All Makes Any Model!

These are the only people I will ever bring my car to. They are really great guys who care a lot…read moreabout their business. They will go out of their way to make sure you are happy!

Hands down the best. These guys have handled everything for me from swapping out motors to…read morechanging the oil.

Edgar saved our move to FL! Road trip from Colorado and a busted water pump in Dallas with 104…read moretemps outside. We literally walked in at 5pm with an overheating Toyota Forerunner last week and were back on our way by 2pm the next day. Outstanding and reliable service, highly recommend this shop. Thank you Old Town Automotive!