The librarians that work here treat customers like shit. My organization hosted a training here,…read moreand the next day we were called by Rob Liste, who, like the snob that he is, proceeded to explain that we left the room in disarray. Yes, disarray. Direct quote. There were crumbs on the ground and table. ***Clutching my pearls*** Mind you, we cleaned up everything we brought with us, we put every table and chair exactly where it was when we first entered the space. We wiped down the tables with what little cleaning supplies we had. We were not provided with a vacuum or even wipes, so I'm not sure how we could have cleaned crumbs from the floor. Rob then proceeded to say that he was charging a $25 cleaning fee that would need to be paid prior our next training. I used to use this library all the time, and I will never step foot into this shithole ever again due to the way that myself and my organization were treated by Rob Liste. Fuck this library.

All the new technology they have is great for this new era-BUT, I miss the warm, inviting feeling…read moreof the old library! Less seating it seems. Seating spaced out in areas I wouldn't pick. Not very comfortable seating. I also wonder if they had handicapped people in mind when they came up with this new look-i DON'T think so. I go out of my way to go to the older libraries! Howland, & Cortland. They may be smaller, but I need a warm feeling environment to sit in a library-NOT a cold feeling, bright area. That's just me.

Lunchtime exploration. I finally decided to stop and walk around this place I've driven by for…read moreyears. A Beaux-Arts style building with Greek and Roman themes memorializing President Wm McKinley on the site of the school where he started his education. The marble statue of McKinley stands in the center, surrounded by busts of the influential of the period. One side of the building houses the Niles Public Library, and the other side is a small museum and auditorium. A passionate museum docent met me at the locked door and recited an amazing amount of McKinley history. I mean she really was good. The museum displays were a little sparse, but I was impressed with a hand painted flag as well as a carved wooden book cover from China that contained a letter to President McKinley embroidered on silk. Major donors to the memorial are recognized by busts in the auditorium and the library. Notable names include Andrew Carnegie, who contributed to the library, and Joseph Butler, the founder of the Butler Institute of American Art, the first museum of American art. You never know what you might learn when you stop to investigate.

I visited for the first time today. I parked next to the dumpster in a spot. It wasn't marked no…read moreparking. After being there for a few minutes one of the employees comes up and starts yelling at me for parking next to it incase they needed to collect the dumpster after telling her sorry it was our first time visiting she continues to yell at me for parking there and that I should have parked in the front parking. She insisted we didn't need to move when I said oh I'll just leave then. She kepts saying oh with the littles you don't have to leave. Well you thought I needed to move 3 minutes ago when you started this conversation yelling at me in front of them. Maybe for the future the staff should put a no parking sign in that spot then. Myself and my kids left. The car ride home my daughter kept asking why we got yelled at and had to leave. I mean truly everyone wonders why libraries are dying and no one goes well maybe some kindness from employees would go along way. The whole thing could have been approached differently. I won't be visiting again, there's plenty of other libraries with easier parking and nicer staff in the area to visit.

The employees are all very helpful and kind. I really appreciated during COVID how clean all the…read morebooks were kept as well as the building. The only room for improvement I can tell is to get better at having all books in a series. Several times I will see a New book release and then realize it is book two of a Series,but the library does not have the first book.

Well, I haven't been here in a long time as I have allowed the Internet to pretty much replace the…read morelibrary need in my life. However, my kids wanted to go and my 8-year old was able to get his own library card of which he was excited to get. Off we go, me and my three boys, we walk to the library. Yes, it is very, very close to my house. Once inside, I can tell a lot has changed for the better since my last visit many years ago. They have many computers to use for locating books or perusing the Internet. They have a fantastic kids room where they can read their reading level books, build puzzles, color, etc. They have several kid sized tables, chairs and bean bags for them to sit and enjoy whatever activity they are doing. Very neat and fun for the kids. I enjoyed watching my oldest son as he insisted in finding the books he wanted by himself. When he had trouble, he asked the assistants at the circulation desk instead of me because-he wanted to do it all by himself. So proud of my little guy. While he perused for books, my two younger boys played with puzzles and colored in the various coloring books. They each chose a book as well to bring home to read. This library is a great place to spend some time and great for the kids to have and keep an interest in reading. They also may kids reading programs throughout the year and having Story Time for the little ones once a week. We had a great time. An hour and half and 8-books checked out later, we were on our way home. It was a lot of fun.

Newton Falls Public Library is a great library with a welcoming and helpful staff! Their inventory…read moreof literature, video, computers...etc is readily available for library patrons. The ambiance is comfortable and quiet, this library even boasts a beautiful outdoor seating area! Newton Falls Public Library is a wonderful place to spend time, there's something for everyone! #SatisfiedPatron

This is a wonderful library. Very easy to find what you need and the people who work here are kind…read moreand helpful. I also enjoy my visit.

HPL is the best, helpful staff, if you can't find the materials you're looking for, they will…read morehappily order it for you! Many programs offered.

The Christmas Memories display is wonderful- very nostalgic!!…read moreAnd the house is beautiful!!

This home is just beautiful during Christmastime. I was there during a week day, which was great…read morebecause it wasn't too busy. One of the docents told me that it is so packed that people can barely move through sometimes on the weekends. That said, I might suggest offering a slight discount rate for coming on a weekday. Even a couple bucks cheaper as an incentive to get people to come when it's less busy. I love the history and I love the thought and time that was put into each of the displays. Very interesting history and I know that I barely scratched the surface learning about this prominent Youngstown family. Loved the mid-century modern displays too. I'm sure it's appealing to my generation and older, because all of it is very familiar. Everyone who works here is very friendly. The gift shop sells some really cool vintage things and it is worth a look. I was excited to see that it was next to the Wick House, which is (or at least it was 30 years ago) a women's dorm where my friend once lived, so it was nostalgic to see that building. I hadn't realized it would be right next door. I believe that family was on the Titanic if my memory serves me correctly. Anyhow- do try to come during Christmastime to visit the Arns Museum. It's a great piece of local history.