I visited for the first time today. I parked next to the dumpster in a spot. It wasn't marked no…read moreparking. After being there for a few minutes one of the employees comes up and starts yelling at me for parking next to it incase they needed to collect the dumpster after telling her sorry it was our first time visiting she continues to yell at me for parking there and that I should have parked in the front parking. She insisted we didn't need to move when I said oh I'll just leave then. She kepts saying oh with the littles you don't have to leave. Well you thought I needed to move 3 minutes ago when you started this conversation yelling at me in front of them. Maybe for the future the staff should put a no parking sign in that spot then. Myself and my kids left. The car ride home my daughter kept asking why we got yelled at and had to leave. I mean truly everyone wonders why libraries are dying and no one goes well maybe some kindness from employees would go along way. The whole thing could have been approached differently. I won't be visiting again, there's plenty of other libraries with easier parking and nicer staff in the area to visit.

Was very excited for a museum library but the inside is unfortunate rather plain and disappointing…read more They do have a large collection of books but it all feels like a after thought crammed into a corner.

Everyone I've interacted with at this location have been the kindest, most helpful persons. Love…read moreall the different ways audiobooks are available, too! They even have Playaway's (comes in a player by itself that you hook up your headphones to....great stuff! Kudos to this location!

The librarians that work here treat customers like shit. My organization hosted a training here,…read moreand the next day we were called by Rob Liste, who, like the snob that he is, proceeded to explain that we left the room in disarray. Yes, disarray. Direct quote. There were crumbs on the ground and table. ***Clutching my pearls*** Mind you, we cleaned up everything we brought with us, we put every table and chair exactly where it was when we first entered the space. We wiped down the tables with what little cleaning supplies we had. We were not provided with a vacuum or even wipes, so I'm not sure how we could have cleaned crumbs from the floor. Rob then proceeded to say that he was charging a $25 cleaning fee that would need to be paid prior our next training. I used to use this library all the time, and I will never step foot into this shithole ever again due to the way that myself and my organization were treated by Rob Liste. Fuck this library.

No joke my favorite place on earth. Love it! Found a new series to binge read and got to rent one…read moreof my favorite history films.

Very sad we moved away from this library. Is always quiet clean and comfortable. Staff is very nice…read moreand knowledgeable. Spent many quiet afternoons of research and reading here.

My husband, my kids, and i came to Youngstown to mourn my dead uncle and we stopped here to lift…read moreour children's mood and they had a great time. This library's book selection was amazing and the people there were very kind. Though, they were a bit ghetto. If I can remember correctly, there was a mother yanking her child away from the video games and said something along the lines of "Boy, i'm going to beat your [bad word] when we get home and i wont forget.". Other than that, my family and I had a delectable time here. 3 stars

From the owner: Specializing in: - Charities…read more- Community Organizations - Social Service Organizations

HPL is the best, helpful staff, if you can't find the materials you're looking for, they will…read morehappily order it for you! Many programs offered.

So my only reason for taking a star off is because it's so tiny they barely have anything in the…read morelibrary, so you have to plan to request the hotel or virtually request it then go again to pick it up when it arrives. The staff here is so friendly and very welcoming. They have public computers and can print from those computers, or you can send items from your device that is wifi capable of printing in person. Closed on Wednesday, which I wasn't expecting when I first went but had a pleasant ever since every time I stopped in. Faculty is clean with great organization and ample parking too.