Beware of the small print here. You cannot have over $5000 worth of items in any unit no matter…read morethe size. They will not cover any damages, even if the reason is they dont contact you when the roof fails. And the airborne mold now - wow!!!

We have been with them for about a year now and starting to see a decline. My FIL who is 84 was in…read morehis unit on a ladder when the lights turned off on him. Luckily he was able too get down off the ladder, walk all the way down get the lights back on, walk back just to shut his unit because he didn't want the lights to go out on him again. He told management about it but nothing was done. There are cockroaches that have been dead for the last month or so still laying around.

My wife and I stored our belongings here a couple months ago. We packed an entire 3 bedroom house…read moreinto a 10' X 20' storage unit. This facility is extremely high tech and secure! We opened the door to access the building and the door to our unit with an app on our smartphones. The move out process was also super simple. I highly recommend this storage facility!

This place is a scam. No human works there. The office is a room with a computer and someone does a…read morezoom meeting to talk to you. I had a reservation confirmed, but the person on zoom said there was no reservation and that they were out of the unit size I wanted. Tried to upsell me on a bigger unit.

Had a 10 x 15 Storage Unit that I needed contents moved 8 miles down the road. All contents were…read moresecurely boxed and wrapped - so nothing movers had to do but pick up and relocate. Original quote was no more than half a day (which I thought was a stretch). They charge by the hour. They arrived at the storage unit at 10:00am. SEVEN HOURS LATER I was presented the invoice that included the time to go get a flat fixed, the hour lunch time, AND the time they spent trying to get the trailer out of the front yard after getting stuck. One star is a stretch....but the two young men that loaded and unload were nice guys. AND they called when they were on their way and were on time. ONLY positives.

They came recommended from the company moving us, to come pack our house up. Initially, there was…read moregreat communication. They responded back the same day and set up a time to come look at the house and give us a quote. He came out on Thursday and said he would call us on Friday with a quote. Wife and I had agreed we were going to use them, just wait and hear back. Friday came and went with no call. I waited until Saturday and nothing. I emailed the guy that came out to our house. Nothing. I then emailed the owner. Nothing. On Sunday, our moving company called and I explained I had not heard back from packers. He said he would call them. A few hours later, the owner responded with an email asking if we ever heard from the worker that came to our house. The owner explained he was out of town with a sick family member. I responded back that I understood completely but would love to get the quote back and get busy since our move was happening in a couple of days. No response again, from anyone. So we decided at last minute to pack our house and get it ready in two days! Communication has been horrible. The owner seems like a good guy and I understand he has a sick family member. But this is more about his worker that came out and never responded back. It has now been 4 days and we move in 24 hours.

this place is awesome person running the place always has the answers and helps when needing been…read moreusing this storage for over 5 years now

I have driven by this facility so many times, I lost count. Finally stopped and…read more Ms. Mona explained the various sizes, prices and what was needed for the paperwork. Ms Mona is very knowledgeable. I would definnitely recommend this Storage to everone!

Rude, confused, late, inefficient, and curt. I've rarely had such poor service in a business in…read moreEast Texas. We showed up for a 9 AM meeting, and didn't leave until 10:15, since the truck wasn't ready, the moving blankets weren't provided, and the trailer wasn't hooked up. Nothing was ready. The truck was filthy, both outside and inside. There's no way it could've been cleaned or sanitized after the last customer, since there was still ketchup drying in the cupholder and a pretzel still on the floor. During a period of global pandemic, this is a reckless disregard for public safety.

From the owner: Self Storage Conventional & Climate Controlled…read more Self Storage Conventional & Climate Controlled 24hr Recorded Video Surveillance