This was our first time boarding our dog so I don't have much to compare it to. I really liked…read morethat they have cameras that you can watch your dog. I also like that they are given 3 hours of playtime each day. Shortly after we dropped off Juneau we noticed someone had put her toy and slow feed bowl in her kennel. Then the next day we noticed there was no toy, bowl or cot. I had watched over a 24 hour period and nothing changed. I emailed and asked why this happened and I never received a response. She was being fed in a regular bowl, which she will eat too fast and choke. I also noticed a pee spot on the floor and was not sure if it was due to this or not. However, Juneau is just a puppy (fully potty trained) and used to going outside every couple hours, so I don't know if that was the issue or not. I never found out what happened.

This was my first time boarding my dog and I'm so glad that I decided to bring him here due to the…read morewonderful reviews. The girl on the phone was so nice and all of the workers that I interacted with were too. I knew that my pet was in great hands! I watched him occasionally through the webcam and it was so fun to watch him play. He loved the girls and he followed them around. I really liked the schedule and the amount of play time and walks that the dogs receive. Some boarding places may be cheaper, but this place is definitely worth the price and I wouldn't take my dog anywhere else. It was so cute to see my dog sitting on one of the girls lap during play time. He's very spoiled and it was so sweet that she let him sit there. He gets very anxious around new people and I was glad that he felt comfortable. I decided to place him in the boutique, which is meant for small dogs, but in the future I will probably put him in the Hills suite. There are always dogs in that suite and I don't want him to feel lonely at night. One night he was all alone in the boutique suite so I felt bad ): When we went to check him out they gave us a picture and a report card. This was so adorable!! I loved the picture so much. I was so happy with my experience and I will always bring my dog here for boarding. He misses his new friend Lulu!

Rex Pointe is a great place, they take great care of our boys. Our malamute loves the group play…read moreand all the space to run. They even board cats upstairs in their own cat area too!

They do a great job with my dog who gets aggressive with strangers. They are a very trusting place…read moreto board pets.

Everything from our initial call through our first appt. was great. The front office staff reached…read moreout to let me know when they received the records from my former vet, and were always very professional and friendly. We were welcomed and shown into a room immediately, and our vet tech was wonderful. Our cat is a big old scaredy cat, so we really appreciated how kind and gentle both the vet tech and Dr. Tate were, and that they were even nice enough to wrap our cat in a blanket they misted in calming pheromones. One reason we left our last vet was because they kept trying to sell us on every test and unnecessary thing our cat didn't actually need. So, I was really grateful Dr. Tate did a great exam, told us possible tests (i.e. blood work options) and then let us make our decision without judgement. We're so grateful we found Dr. Tate!

Switched to this vet since much closer to my home. I found the vet Dr. Tate very nice. Sad to post…read morethis review. In the annual check-up she detected a heart murmur and "gravely sounds" in my 6 y/o cat's lungs. She said she didn't think there was a need for additional testing, and told me to keep an eye on his respiration rate - count it when he sleeps and call them if gets fast. I did that, and over the next few months called their office on 2 different occasions to report respiration that was just over the "fast" side. The person that answered the phone took the information and I was told there was not a concern. I brought my boy back for annual exam. The night before he had a bad coughing fit. I was told they did an x-ray and that his heart was enlarged and he was in hear failure. I was there over an hour waiting and knew something was wrong. I was sent to Blue Pearl in Southfield - told they had vet cardiologists there. (NEVER go to Blue Pearl - terrible!) Discovered the next day that Veterinary Cardiology Consultants had an office only a few miles north of Troy Vet Hospital! At Blue Pearl they diagnosed my boy with congestive heart failure / hypertrophic cardiomyopathy (HCM). This was approx. $3,500 visit - after spending about $700 at Troy Animal Hospital. I followed-up with Vet Cardiologist Consultant's for my cat's care. In the following 11 months I've spent another $2,000 - $3,000 on consultations, echocardiograms, fluid aspiration, monthly medications, supplements, holistic care. My boy was in advanced heart failure and died two days ago. I've learned along the way that in that initial annual check-up at Troy Animal Hospital in November 2017 that the heart murmur and gravely sounds detected in his lungs were early & strong indicators of cardio myopathy developing. I wasn't even offered the option of additional diagnostic testing - I would have done it! Instead told she "didn't think it was necessary at this time." If testing had been done and treatment started then he could have lived a long and healthy life with condition management. Instead, his quality of life deteriorated fast - he died at only 8 y/o - and it cost me approx. $7,000 in that 11 months along with so much stress, sadness and grief. My heart is broken. My boy was one of those special cats - the kind even people who hate cats love. He deserved better. I understand mistakes are made in life but this was inexcusable. I called twice to report fast breathing afterwards and they weren't concerned!! Is this a matter of being too busy to give proper attention? Why not suggest testing to rule out a potentially deadly condition developing? I wish I had never stopped going to my previous vet who specialized in cats. My boy would be alive.

My dog really enjoyed her visits here! They treated her with such care. If she was nervous about…read moreplay, they took time to keep an extra eye on her. Love that they have cameras so you can watch their play time. They recognize birthdays in such a fun way. Plenty of staff taking care of the dogs. She was always just as happy leaving as she was when I dropped her off which is a sign of a good time. Seamless pick up and drop off process and fairly easy to book online for day daycare - that's all we ever did. We aren't in the area anymore so she doesn't go often but would still use this place when we're back.

Staff is friendly and nice. Facility is super clean and neat…read more Just not a good fit for my 5 month old puppy. Watching the web cams there seemed to always be one overly aggressive dog going after my pup. Always a different dog. Only been there around 4 times. We have been to other day cares (this one was closer) and did not have this problem. Needless to say - we will not go back.

Words truly cannot express how grateful I am for Pet Suite Retreat (PSR). I've trusted them with my…read morefur babies in Inkster for years, and they have never let me down. Recently, my mother was hospitalized and needed time to recover in a skilled nursing facility. She boarded her dog, Niko, at a place in Troy close to her home. Niko has a history of seizures, and he had a small episode while he was there. The facility called to say they were not comfortable keeping him and that she needed to find alternate arrangements. My mother was already overwhelmed with her own health issues, and the added stress of finding a safe place for Niko was heartbreaking. I immediately called PSR, and they were just as incredible as I remembered. I spoke with Lace--who also worked at the Inkster location and even remembered my long‑lost baby Bella. She went out of her way to pick up Niko herself and made sure he had a safe, secure, loving place to stay. My gratitude for PSR runs deeper than words. They have always been the place I call "home" for my babies, and they proved once again why. "Thank you" will never feel like enough.

Pet Suite Retreat in Troy goes out of their way to make sure Pets and their owners are given the…read morebest care possible. Lace is remarkable and I will always remember how she took Niko under her wings. Thank you to you and the whole staff.

Wow! This is a great place for dogs! The facility is new, clean, very large, with lots of play time…read morefor the dogs. The Staff are all wonderful and my dog loves going here. They all monitor, engage and care for my dog and he always comes home tired and very quiet for the evening. The Owner Jim is very caring and engaging with the dogs and their owners. My pup stayed for a week and came home happy and tired out! Jim called the day I picked him up to tell me how he well he did while I was away. It made for a very positive experience and we are very happy customers at Happy Dog! Highly Recommend!

We were looking for a new place to board our dog after moving to the area. Saw lots of positive…read morereviews so tried it out. The very first time we brought our dog in, the owner Jim made a point of mentioning "I've had problems with that breed in the past but I'll give her a chance" Our dog is a pit mix, we've had her since she was 10 weeks old. She had stayed at other boarding facilities and has been well socialized, we have never had any issues with boarding or being at dog parks etc. We had our dog stay twice, when picking her up the other staff members always said she did well, never reported any issues to us. When we called to arrange boarding the third time, the owner answered and informed us he would not allow our dog to come back as "she doesn't do well here". No other information was given. Giving 2 stars instead of 1 because we really liked the place, the dogs can go outside and the staff is generally kind and does a good job. It is a shame though that the owner is so prejudiced against certain breeds, and I feel that someone who really has that much experience working with dogs (as he claims) would know not to judge a dog based on breed but judge on a case by case basis. And if our dog really did have an issue, why were we not told when it happened? I find it hard to believe our dog randomly had an issue at this boarding facility, but never had any issue before or after at any other boarding. TL;DR: owner is prejudiced against bully breeds, will tell you to your face and then not allow your dog to come back

Like most people, we normally ask a friend or family member to watch our cat when we're out of…read moretown. But given we were going overseas during Independence Day when many others were out of town, we reached out to Bloomfield Pet Care. Cats are pretty easy to care for in the grand scheme of pets, but we really loved the job Crystal did. Our cat is normally afraid of new people, but Crystal got her to come out and socialize every day she checked in! Great stuff. We really appreciated the notes and pictures from each visit. Definitely recommend!

If it weren't for Meghan, we wouldn't have the sweet, well-mannered dog that we have today. Thank…read moreyou for your help, assistance and guidance as we continue to love our new family member more and more everyday!

If you care about your pups, Elli's Bed & Biscuit is the place to take them! Our dogs consider…read moreElli's to be their home away from home. When we pull into her driveway and pop the car's tailgate, our two pups leap out and make a mad dash for her front door....without a backward look. Elli's B & B gets a 5-star rating from both of our furry best friends!

Our dog is SUPER sensitive and always gets sick when we leave town... even for just a day. We have…read moretried several well-respected boarding places but Elli's was the first place where our pup came home just fine! We were so happy and we will definitely be visiting Elli again soon!!

Bottom line - not clean and said they use force ("corrections") with your dog…read more We had an appointment for an evaluation of our dog's temperament. This was around 9am and we were the only people there other than the staff - which we only saw 2 people. While our dog was getting evaluated and we filled out paperwork, I was observing the dog play area. There were 2 piles of poop in there when we arrived. I don't know how long they'd been there already. But 20 minutes later as we were getting ready to leave, those 2 piles had turned into at least 4 piles (that I could see). Nobody appeared to been observing the dogs let alone cleaning up after them. I asked the person at the front desk (asst. mgr?) about cleanup and he didn't seem at all concerned. He basically said someone comes around once in a while to clean up. Thankfully, my dog is not a poop eater - although I've had dogs in the past that were - and I can understand sometimes it may take a few minutes to get to cleanup. But this was just nasty. I wanted to like this place because our dog loves to play and is very spirited with other dogs. This chain seems to have a philosophy of letting dogs be dogs and regulate their own play unless things get out of hand. I think that's ideal as long as the dogs are screened first and are being monitored so someone can step in quickly if needed. I was just not confident that would happen here. The last straw for me was when my dog passed the evaluation but the staff member talked about sometimes using "corrections" with dogs. I am a believer in force-free training (positive reinforcement), and I understand there might need to be exceptions needed for emergencies when dogs must be separated quickly, but I'm just not ok with strange men giving my 16 pound dog a "correction" of any kind. Google the term if you want to know what it might mean, or better yet ask Hounds Town and make sure you're comfortable with it. They don't have live camera feeds available like some other places, so you are putting your trust in them, and if this was how things when down when they had a first time potential client, I can't imagine how much worse things might be at other times. We have tried 4 local places and still feel I haven't found the ideal doggie day care / boarding place. There have been a couple of acceptable ones, but this one would be a last resort for us.

We (and our pup!) love Houndstown! They treat our girl like family! We love the convenience of not…read moreneeding to call ahead before dropping her off! We have used the grooming services yet but plan on soon! Their staff is super friendly and welcoming as well. Fairly priced for great service!

I was so disappointed with this place. My dogs haircut was not done well. She barely had a cut but…read morewhere she was cut it was uneven and they gave her bangs (?). She was shaking and incredibly lethargic to where she couldn't hold her head up. It was something I wouldn't want to experience again, so definitely won't be back.

I'm back after having a short haired chihuahua for five years that did not need grooming. Sadly my…read morebeloved 15 year old fur baby crossed over Rainbow Bridge. My new little love is a very skittish five year old mixed chi chi and Pom. Chris greeted me and remembered me from way back with my first Westie. My girl just needed a simple cut so she didn't look so scruffy. I know she was probably very timid, but she looked beautiful upon my arrival. I'm so happy to bring my baby here all the way from Maryland. We are going to make this a biannual spa day from now on.