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The Grooming Spa

4.7 (13 reviews)
Closed 8:00 am - 4:00 pm

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10 months ago

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Review Highlights - The Grooming Spa

Sandy and Rene are wonderful, the prices are good, and my dogs always look beautiful.

Mentioned in 3 reviews

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MVP Grooming

MVP Grooming

(6 reviews)

I truly never write reviews but I felt that I needed to let others know my experience. I have been…read morebringing my dogs to this groomer for a few appointments now and have loved the haircuts up until my last time. When I had went in the last time to pick them up, I was told as they were handing me back my dog, they had nicked his paw and put a little bandage over it and was told to not let him walk on cement for the next hour. When we had gotten home, we noticed it had bled through the bandage and continued to bleed on and off for the next day and ended up having to make a vet appointment the next day, and he now has to have a cone on his head for the next couple weeks. When I had called and let the groomers know that it was a lot worse than what they said, they said the owner would call me and let me know what they could do about it, since I did pay full price for his haircut as well without any reimbursement or discount off on their mistake. The owner emailed me the next day instead of calling me, saying "We know you understand as we have your signed Liability Waiver on file acknowledging a risk while being groomed." With the waiver at hand. I understand mistakes happen, but barely any remorse or even a call to me made it clear they don't value their customers. When my parents dog had gotten nicked at their groomer, they got a call in advance, a discount, and a call the next day saying sorry and checking on the dog. To not get any of these is pretty upsetting from a place that I thought I could trust my dogs at.

This place is the best. We started with them when they first opened and they have been amazing. Our…read moredog LOVES to go there and she comes home looking beautiful! Everyone is delightful to deal with. They never disappoint.

Union Lake Pet Services - 13 year old Napoleon Barn Dog

Union Lake Pet Services

(18 reviews)

Glad to use Union Lake Veterinary Hospital. They are very friendly, and our dog doesn't have a…read morepanic attack when we go. Dr. Corbett was excellent with both our dog, and our toddler. Asking lots of questions and wanting to help. Couldn't ask for a better experience.

As of 2/6/2024, I hereby state that there is an incompetent groomer at this facility. Tara, is a…read moreproclaimed "Groomer" at this location who has, for lack of legal terms, assaulted my dog/companion. I have had my loved one groomed at Bingos in Royal Oak (amazing staff) and at the Grosse Point Pet Salon- also very professional (in-laws were old Grosse Pionters) for the past half + decade) I only point this out as what I am about to show you, will be in disbelief, as it was to me. Tara, I believed attempted to rush and with disregarded the relationship between her and Chip. I have worked with patients who are homeless, belligerent and drug addicts- as a ER/ICU nurse from Detroit, Virginia to Sacramento. I understand these situations are difficult but you already committed by the time to called me. I believe there was no introduction or approach phase that Tara allotted. (Not saying my dog deserves the same respect to unconditional care, but does deserve the sense of approach as when to and when not to intervene, (that is all). Tara did not give Chip that condition, you lacked the humanity to sense that, and I sincerely hope you find peace before you preform maleficence (speaking to Tara). I actually stayed outside Auckland, NZ with sheep farmers during a student ambassador program (2006) I completed in through the USGov- who handled cattle for slaughter with more respect than what I believe Tara did for my beloved Chip. I have respect for Dr. Plein and his end handling of my relationship with them (no, I will never return). Tara is of NO action of Dr. Pleins'. She is an action of her own. I would have hesitation if she were to handle your beloved furry one. I have no opinion on her employment status but I would have HESITATION, as a registered nurse. AVOID TARA!!! For context. I dropped Chip off, who was somewhat matted. But the photos are of what I had been presented with on my return. Note the chunks of hair I proceeded to remove from Chip after the staff escorted him out of a cage. Chip was dropped off prior to the groomers arrival for her shift. The location opens at 8am, I dropped him of at the earliest 0730-0745. timestamp of my voicemail was 0808, to pick him up (also attached). They open at 0800, and seemingly she slighted straight towards sedation as if that were within her scope as a "groomer". This is of great concern BTW in a very fundamental way. Meanwhile, this was his and her first time encountering each other. In no longer than 8 minute (given that is when the voicemail started recording) between you clocking in and forcing your shears against my dog and being aggravated against him for his lack of tolerance for you being rushed... such an inhumane human being! She decided to shave him down the middle (like two-face) and then declare he was "too aggressive" to handle. Chip, was eventually managed by this facility. Like I said, this beloved family member of mine has never been dealt such MALEFICENCE from a proclaimed "groomer" such as Tara. Please avoid her as your groomer. Dr. Plein Rectified my disgust for the situation but I cannot speak for her continuation of employment. I can only say, here is your warning.

The Grooming Spa - groomer - Updated May 2026

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