Wow! This is not a mall it's a college with a CVS and a Dunkin' Donuts. It's a ghost town. There is…read morea restaurant that people like, but people don't like this mall. Holyoke Mall is a lot better this dump in downtown. Would not recommend this trashy mall. Byee

I have been going there for long time since I was a little boy its a very nice little mall…read more I remember they used to have Santa Claus there near the Big Christmas Tree They have a wonderful Christmas Decorations at Towersquare I am planning on going there for Christmas Tree Festival they have a very nice food court there lots of different selections. My favorite is the Greek food they have awesome Gyros and fries. The view from food court is very nice. U can watch downtown from the window I will definitely return again soon Merry Christmas Everyone

I had a positive experience at this Plato's! Most Plato's I've been to have rude staff who seem…read moreinconvenienced by you trying to sell stuff but this staff was really kind and I got $80 for my haul. Not bad for Plato's! The selection was mid and I didn't end up purchasing anything. But I'd sell here again.

Honestly one of the most frustrating resale stores I've been to. The staff act like customers…read morebringing in clothes is a huge inconvenience even though that's literally the whole point of the store. The attitude alone makes the experience uncomfortable. They barely seem to look through items before rejecting them, yet somehow the racks are full of the same styles they claim they "can't take." The whole process feels really inconsistent and unfair. Customer service is also pretty bad. Employees seem stressed, management looks disorganized, and the overall vibe of the store just feels negative. It's not a welcoming place to shop or sell. There are way better resale stores around that actually treat customers with respect and are transparent about what they accept. I wouldn't waste my time here again.

Last week I bought a few packages of Walker's shortbread. They were marked at $5.99. In the past…read morethey've been $3.99 Today at Big Y, the same package is on sale for $5.49. When did Home Goods start selling products at over market value?

Today, shopped at this store, and purchased a number of things for a home I just purchased in…read moreSuffield, CT. Upon leaving, and about to collect a large rug, a woman with a stern face and defiant attitude said, "Did you okay for that rug?" And turned to the cashier who had just rung me up and asked her the same question. The cashier seemed startled and said that she could remember. I had to verify that in fact I had paid for it. I felt humiliated. Thus, I have been told us a common racist reality for brown people like when in that region of Massachusetts. Too bad. I love Homegoods, but won't be going back there again.

I have been coming to this consignment boutique for 10 years. I shop here every December when I…read morecome to town to visit for the holidays. I was worried when I read previously posted, negative reviews about new ownership. I have to say my experience today was radically different than what the negative reviewers indicated. I was warmly greeted by the owner (but not hassled...just greeted and left to shop as I wished) and took about 45 minutes to look around (could have stayed 2 hours were it not for a time crunch on my end). There were TONS of really great pieces from luxury to mid-level brand labels at VERY reasonable prices. The tags all indicated what the price of the item was when it was new (I cross checked a couple on line and they absolutely added up), the price of the item that they were selling it for and then the discounted price of the item if it had been at the shop for a while (example: after 11/25/23, my jacket dropped 20% in price). Case in point: I had been coveting a Pendleton wool jacket that I found used on Poshmark for $325. I got the same jacket in MINT condition today at La Glam for $76. Shoe selection is particularly good. This is not a Goodwill. If you want luxury brands at reasonable prices, this is your spot. I highly recommend!

I really miss Mimi. She was great with everyone when she ran the shop. If the price tag date was a…read morecouple of days early and you wanted to purchase it to get the discounted sale price, Mimi would honor that. Her selection of clothing and other merchandise for sale in her shop were very well chosen (timeless, classics, vintage, hip, trendy etc), on her part. Mimi was a class act! I was sad to see her move. But hopeful the new owner would continue with the great quality of style and fashion sense. Only to be disappointed, VERY DISAPPOINTING! The new owner can be somewhat rude at times. And the selection of clothes and items are not so hot anymore. She is kind of greedy. My experiences with her have not been so great. And the new owner moved and where she moved is awful....hardy any parking spaces and everything is packed so tight, it's hard to shop. The new shop is extremely smaller in size and the set up of the store in general was unorganized. Merchandise was clump together tightly packed, doesn't flow and it just seemed cluttered and some merchandise not easily accessible at all. The new owner should not have moved, BIG BUSINESS MISTAKE. I think she hurt herself by moving. So many people I have chatted with are very disappointed by her move as well and how she treats people poorly. Mimi had a great successful popular shop and the location was perfect. Wished new owner didn't make so many changes. If the wheel wasn't broken why fix it or make so many unnecessary changes. This is the second shop for this new owner. Her first boutique failed and it use to be right next store to Mimi's. After her first boutique failed, her and Mimi worked out things where she (the new owner) would take over and be the new owner at Mimi's. Some changes were fine. I get the new owner wanted to eventually change the name of the shop and make some changes, but moving was a big mistake. She also needs to treat all her customers nicely with respect.....not just a select few. May 2026

Great store! I love that there is always something different when I come in!…read more The seasonal items are great, and they have great prices on blankets and cookware. I almost always get lucky with Nordicware Bundt pans and cakelet pans.

Pleasant associates Accommodating dressing room rules…read morePrices better than many other stores Fun time looking through the racks A pocketbook for every occasion If the choices are sparse, just wait a few weeks and return Fun jewelry as gifts for granddaughter Educational toys for little ones

Always very friendly and helpful. I was buying a large quantity of items and they made sure I used…read moremy coupon.

Great store and so many fun things to look at. Home goods with good prices. Love your furnishings,…read moreand food sections.

I had been a Costco customer for many years, but allowed my membership to lapse when I moved across…read morethe country 5 years ago and there was not a warehouse close to me. I have had excellent luck getting my eye glasses at Costco. They seem to just get it right. The cost compared to the typical smaller opticians is exceptional. That is the reason why I renewed my membership, Picking up my new glasses today, just 5 days after ordering them I like shopping at Costco. Great prices overall. Purchased a BJ's membership, but visited once and that was it. Prices are not as good and it's a depressing store in Leominster. What was not so impressive at Costco in W. Springfield was the chaos at the customer service counter. They use a poor system for routing customers waiting to speak with customer help, routing them across the throng of shoppers entering the store with shopping carts. Bad, bad, bad workflow. Apparently, the store is being redesigned, but who knows when that will happen. Hoping they get approval to site a new Costco at a little used mall in Leominster. Much closer to me.

My hearing aid consultant, Douglas Wallace, did a superb job fitting me for new hearing aids. I…read morehave suffered adapting to them for almost 30 years. My new aids sound natural and more importantly are comfortable in my ears. I am so pleased and comfortable with them and appreciate the terrific expertise of Douglas. M Jacobson

Took my husband so he could buy some much needed items. First thing he said was "if I was the…read moredistrict manager, a lot of people would be spoken to" The store was in complete disarray, merchandise was all over, Looking at another review from a couple days ago, no one took the hint. Heading to Enfield.

West Springfield Kohls is gross, complete disarray merchandise thrown all over, hallways blocked,…read morethey need to completely revamp the leadership team, if something doesn't change, nothing changes. Dont go there.. Boston Rd much better.