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longhorn renovation

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Clean Sweep 317

Clean Sweep 317

(20 reviews)

Our chimney foundation settled and the entire brickwork was shifting away from the house. Clean…read moreSweep came out and Sam talked to us about options at different levels. The quoting process was great and easy to compare options. We bit the bullet and decided rather than applying some bandaids, we should get the entire thing rebuilt. This way, WE could enjoy a beautiful fireplace rather than paying for someone else to when the house is eventually sold. The guys at Clean Sweep did a beautiful job! They demoed the old chimney, jackhammered the foundation, poured a new one, and built us a working chimney from (below) the ground up! We opted for a gas log and a nice set of doors to keep the dogs and kiddos out when it's turned off. We were extremely happy with the team, especially our project manager Daniel who answered our endless questions and gave us a lot of confidence. Their price was fair but more importantly, we knew we could trust Sam, Daniel and the team to do good work.

Bad experience from start to finish with Clean Sweep 317. As soon as the tech walked in my door he…read morebegan fear mongering. He had no even opened the doors to my fireplace yet. For all he knew it could have been completely remodeled last year because he hadn't even seen it yet. Then as soon as he did open it he told me I wanted a gas insert which I definitely do not and told him as much. He continued to try to instill fear the entire time he was there which was over 2 hours. He talked about several options and things that need fixed. And a special kind of sweep that was needed due to a level 3 creosote in the chimney. During his sweep and inspection he had a lot of problems with his equipment and kept banging them loudly up and down in the chimney likely causing more damage. Then he got to the top and told us our damper handle wasn't even connected. which it was before he started banging around in there. I know so because it is only 2 years old and only been used a handful of times since it has been installed. He was rude and disruptive, interjecting into the conversations my 94 year old Grandmother was having with her nurse and her caregiver. Once he finally finished with a lot more fear mongering and telling me, "you can roll the dice if you want to, but what you really want is a gas insert." Again, I had to tell him I don't want a gas insert. He was insistent on me how it would actually heat the room and and again I told him I don't want to heat the room, I have a furnace for that. As he finally left he assured me he was sending a quote which I assumed would have all of the options he talked about on it. Well, 2 weeks later a thank you card came from the owner. Cute, but I'd rather have the quote. A month later my husband finally reached out to ask for the quote since it was never sent. A quote was sent, finally, for a product called Priorfire Retrofit Fireplace for $15,000. Not only was this option never mentioned while the tech was in my home. The options he did mention were not in the quote. This option is horrible, it is stupid expensive and makes the fire place look like a child's toy. It is like bathfitter for fireplaces. It would reduce the size of our gorgeous fireplace by at least 2/3 and it just looks like a terrible cheap bandaid fix. No one that respects the quality and craftsmanship of their home would install this and be happy with it. I don't have a problem with spending money on this project but if I am going to put 15k into my fireplace I want it fixed not dramatically downgraded.

Watergate Roofing

Watergate Roofing

(17 reviews)

SoBro

Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

longhorn renovation - drywall - Updated October 2026

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