The food was impeccable and fresh! The service was spot on and the building was as clean as a…read morebaby's bottom! One thing I would say is that my wife's chicken was a little tough but other than that it was a 10/10! I hope you can come and enjoy Hawaiian bros like me and my family did!

The meat in the pork sliders was spoiled or rancid, when I tried to explain that I had taken 1 bite…read moreand had to eject it from my mouth, they got defensive and claimed it had just been made. After I told them I wasn't going to ask for my money back, I was just letting them know so it didn't happen to anyone else, they then went and discarded what was in that container and got out fresh stuff. I know food cost is huge for businesses, and saving or reheating is a necessity, but not every person out here is trying to run a scam and get free foods. This stuff was foul tasting and the odor was really wrong. The lady wouldn't even check the plate I brought up to show her, just immediately tried to shut me down for speaking up. Sorry, this cost you more than food cost this time, it cost you a customer and I will spread the word too. Customer Service 101 this was avoidable, your staff should have caught it before it went to the table. But when they didn't, you should have handled this completely different. Under $3 for a set of sliders. Not worth the loss in my opinion.

Came here with my aquatic family to show a visitor. Pros:…read more The food was seasoned well. Lobby was clean. Newish clerk was kind. Price about $13.00 per meal Cons: It took a bit to get our food. They forgot to give me my ice cream, almost left it. Fries were salty for my taste. Military discount is only on certain days, not the day I came in. If you don't like big burgers or thick fries this maybe the place for you!

Ok i did a doorDash order and as I opened the bag I got what I bought was a spicy chicken sandwich…read morewith french fries medium light ice two kids and on my kids meal I had a plain burger. It was supposed to just be me and cheese and bacon no sauce the fresh sauce, ketchup, and pickles and mustard. I ordered a turtle sundae without the pecan and it added pecans and I didn't get my coat and I got two kids plain vanilla scoops and I did get sprinkles onto, but I did not want it added the chocolate sauce and I did not want that. I absolutely chose no toppings except for the sprinkles so I'm not trying to have any problems because me and my family absolutely love Freddy's like that our go to fast food place like I said not sure if you have any problems but just trying to fix mistake thank you. !

Consistently good. Good atmosphere. Blah, blah, blah... yelp…read morewants too many words!! !!!!

Bro dude was super chill and gave me a discount on me and my friends food…read more Service was great

Service here is not good. When we walked in to order on 11/29/25. The blonde male kid behind the…read morecounter had thrown something that almost hit my wife. Him and another employee were messing arounf back there. I ordered the French Dip. The employee put in my order and when I got my sandwich there was no au jus sauce in the bag. When I asked the employee he said oh sorry we don't have any. We won't have any until Monday. Not once did they say we're out or have it on the board like they normally do. Supposed to be a French DIP. Was not pleased. Not the first time having issues there.

Their service odd excellent. Orders come out quickly and fresh. However, their medium sandwich is…read morethe size of a half a sub at Subway and their small sandwich is not enough to really get full on.

I love how QDOBA doesn't charge extra for guac, so we decided to stop here while driving through…read moretown. Sadly, this was a really bad experience. There was barely a line, but some of the employees were going soooooo slowly. There was one in particular who acted like she absolutely did not want to do her job. They had the option on the screen to give a tip at the end, which I do not remember them doing before, and it was kind of comical asking as it was bad service at a fast casual restaurant. The tables were also so dirty. I did still enjoy my chicken bowl, however. I really like the flavours, and it was a good portion size for $10.66. I like this chain in general, but my rating for this location is low.

We ordered the buy one entrée and a drink and get an entrée free for national burrito day (4/2) and…read moregot some chips and queso as well and walked away very full. The staff was very polite and friendly and very well organized like a well oiled machine. Very clean facilities with TV's to watch.

Passing through with the family on our way to Angel Fire, NN, and this place caught our attention…read more Cool spot, friendly staff, good food and TVs everywhere to watch your favorite sport. If things what you're looking for the this is the place for you. You won't be disappointed!!

The entire experience was terrible. We waited so long just to order, and then she got 2 out of 4…read moreorders wrong. I have absolutely nothing good to say about this place. It was loud, dirty, unorganized, and the food was cold straight out of the kitchen, had no taste, and overall was not worth the price. Not a single one of us finished our meals, we got a one refill on our drinks, and the waitress walked away so fast we could hardly ask for anything or tell her the orders were wrong. If you're hungry, please take your business somewhere else.

Went thru the drive thru this morning with a mobile order. Regina was SO sweet when I pulled up to…read morethe order box! I find that 99% of the staff is friendly. Occasionally I will encounter an employee that is "phoning it in" but its rare here. They got my order correct and it was ready when i arrived at the restaurant.

Door Dash order - Food was cold. Not sure if they made another stop before me but it was cold…read more My order was completely wrong. I ordered off a previous order that is my go to. Cheeseburger w/ mayo instead of mustard. - there was no cheese and they put mustard on it. Also ordered a sweet tea- got a coke. Sucks for me, I guess.

Walnut shimpis wonderful. I don't know about in house, I only been once or twice in 7 years.read more

I had a order issue and they completely replaced my order without any issues after I showed them…read morethe receipt

I can't describe the service other than to say we were never waited on. There were at least 4…read moreemployees that we could see but they were all focused on the drive through. The drive through orders were extremely loud on the speaker in the kitchen, making it doubtful we would have stayed if we had been able to order. And why are the floors always sticky? 0 stars.

All but one employee had gloves while handling customers food. on their phones constantly and not…read morewashing hands after. eating in front of customers while on their phones. Over all just very unprofessional and unhygienic. would highly recommend any health inspector to do a random inspection.

Disappointing experience...We had never been to a Jersey Mikes but had heard about them for years…read more We ordered our sandwiches and I asked to add different vegetables. They wrapped up my sandwich while I was still waiting to tell them what I wanted. I was disappointed but chose not to make a fuss when they offered to add what I requested. I decided to let it slide. However, when we got home, the bread was completely soaked with Ranch dressing. It was so bad that the bottom of the bread was pure mush and I had to eat it with a fork. My husband's sandwich was made to order but was fairly bland.

After the management change we went in and ordered 2 sandwiches and paid for them. When the order…read morecame it was only one sandwich and the cook said she only cooked one sandwich. The person that took our order and took our payment just looked like a light in a deers eyes. It wasn't as good as before and the sandwich lacked what was paid for. Never going back again here in Wichita Falls store