They are in the middle of their remodeling, but we were still able to grab some lunch. I like their shrimp, but we also got fish and chicken tenders. Their food is good...a guilty pleasure I enjoy every once in awhile. We ordered online and picked up. The lady at the counter was very kind. read more

Long John Silver's - Fish and Chips - Seafood Near Me - Brooklyn, Ohio

I love their food, this was the first time it wasn't crispy, the flavor was there but it was wilted and soft. I hate they changed to wafer fries everyone doesn't like those, I'm hoping they improve real soon they dont have many locations in Cleveland andymore. read more

We ordered and paid ahead online. Got there shortly after noon and was told they were out of half the items we ordered and other items like onion rings and ice tea, were not on their menu despite being available when choosing their location and ordering online. Dinning room tables and floors are dirty, nobody came out while we dined to do any cleaning. If we had not ordered items that were on sale today, we would have been disappointed in the portion sizes... overpriced! 2 of the 3 trash cans were blocked off by management and the remaining can was overflowing. Parking lot is also filled with trash everywhere. read more

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Why do long John silvers floors always always be slippery AF? That is a safety Hazzard rite..

Gross food is nasty place is dirty food stays old the chicken was raw smushy use to be a great place but it went downhill worst Long John Sivers I been read more

Long John Silver's - Seafood Near Me - Brooklyn, Ohio

DO NOT order the buy one get one free specials by delivery!! You will NOT receive the second order and not get a refund or credit. This has happened twice to me and to several of my friends. LJS also has a problem with missing side orders. Will not order from them again. read more

You can taste the cut backs. The hushpuppies just taste like bread now. The cocktail sauce just taste like ketchup. The new waffle fries were greasy. And I tasted little to no coconut in the new coconut shrimp. I think these companies make these cut backs for more profit and think that customers won't notice. read more

What is happening with the Pulp at 4746 Ridge Rd in Brooklyn Ohio location? There are consistent iissues. Today, I was told after I paid for my 2 oz. Wheatgrass shot that it could not be made because the machine had already been cleaned and shut down. The girl in a purple shirt tried to blame it on another employee she said was new. I placed my order at 6:45 PM EST. The store hours have closing time at 9:00 PM EST. Another customer ordered a 2 oz. Wheatgrass shot right after I did. Purple shirt did not give him a hard time. I would not have either. He was a muscular looking man. Purple shirt plopped my order on the counter and walked away. This was another bad customer experience at this store. I hope the owner turns things around. read more

they put chicken on my sandwich and I said I'm deathly allergic I was in the hospiatl 6 minutes later I couldn't breath.

Excellent breaded fish and chicken planks. The portions were the perfect size and everything was hot and flavorful.

Just bout a fish and shrimp platter and discovered a metal scrap in the fish. No customer service number to reach anyone about this matter. Extremely upset. read more

Long John Silver's - Seafood Near Me - Brooklyn, Ohio

It really good but it's never open snuff and the chicken it's always have cold inside and the fries are not even FRASH and they need to be

Can't get over the fact that this organization keeps running ads for their "fish yeah" where there is fish NO! Closing stores, fax machine noises on published phone numbers. Just experienced a location close FOREVER in Akron; food AND staff were really good, now; what's left? Who knows? Can't contact anyone in NE Ohio. Should be ashamed!! read more

The 5 star review is only on food quality and service(corner of 306 and Mentor ave....Never thought I would say this about LJS, but they have made much needed improvements in some of their menu items. The portions of fish were noticeably larger than on previous visits and the chicken planks have really improved. If you haven't been there for a while, it will be worth checking out. When most places are raising prices and lowering quality, LJS has move in a different direction. Hope this trend continues. Service 4....Elena was my server and she was great...but this can vary a lot depending on who is behind the counter. The Location gets a generous 2...It has been allowed to deteriorate and looks anything but welcoming. read more

I love LJS Fish and Mire. What happened to the coleslaw? Why did they change it? Please go back to the original recipe.

I've never had an issue here but tonight was disappointing. The wait time for the food was awful. The fish was mainly breading. The girl at the register did not appear happy or that she wanted to be there by here actions and tone. She also complained about the call off. The other girl getting the food from the window was highly rude to the staff in the back. She would say things like "see that chicken. Take that. Now throw it out. Get me a new piece" to almost every order. Then she accidentally dropped a to go cole slaw on the ground and yelled to the back "get me a new slaw." Then paused and said Please and thank you. Instead of CAN I get a new slaw. The floor was very slippery. While I waited for my food. I heard an elderly woman tell the girl that brought her her food that she almost fell because it was so slippery. It fell on deaf ears. The employee should have realized that and mop it right away to prevent injury. read more

It's really embarrassing when you walk into a restaurant and the mood instantly changes from hungry and excited do DEPRESSION!! The employees are obviously depressed and have a very angry attitude....almost like they're working for free!!! The food is decent but the service is not the best....maybe the ownership needs to pay and appreciate their employees more....I'm sure they're making the money for it ^_^ read more

Long John Silver's - Seafood Near Me - Brooklyn, Ohio

From the exterior of this place it always looks like it is abandoned and closed down. I have never had a bad experience with the food in particular but the inside of this place is very dirty which is why I always take my food to go. The staff at the front counter usually looks like they just rolled out of bed. read more

I've eaten at Long John Silver's a few times over the years. I am amazed that this place stays in business! On my most recent visit to try a fish taco, I was the only person in the place! When I walked in, the crew was sitting in the restaurant drinking soda and chatting. When they saw me, they scurried back to their respective battle stations. I ordered two fish tacos and it took a bit for them to make them. The fish tacos were okay for a buck each, but nothing to write home about. Then why the hell am I writing, you ask? To impress upon you to not visit Long John Silvers unless they a) build a new corporate image b) offer decent food for a change! c) clean up their restaurants. While I was waiting for what seemed to be an enormous order, I gazed about the dingy establishment. What a dump. It is clear that this company is hanging on by a thread. Why don't they just throw in the towel already? ...and I don't mean in the deep fryer. I realize Long John Silver's has opened a few new locations, however, if you're attempting to revitalize your company, you must revitalize all your locations, not just one or two. This particular location on Brookpark Rd is the worst...bad enough for me to write an e-mail to their corporate office. read more

I'm not sure how this place is still operating. The food was disgusting, everything was cold, my fries tasted horrible, like they were found under a kid's car seat after a month of not cleaning the car. My fish had a taste that was indescribable. I couldn't tell if it was fish or chicken. The hush puppies weren't bad, but left nothing to chance after the other two were so bad. I'm not sure why they haven't been shutdown by an inspector. This is the third time I've experienced this problem with this location, and the last. DON'T EAT HERE UNLESS YOU want food that taste like it's been sitting in old grease. read more

Wishing could give zero stars . I'm not sure when LJS decided to change their portion size but this is just ridiculous. The chicken was the size of chicken nuggets and the fish was only breading . I took the plate back up thinking it was a mistake. Nope I was told that's the new size. Well you loss us and many more as customers . read more

Long John Silver's - What happened to the chicken and fish !! - Seafood Near Me - Brooklyn, Ohio

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Horrible food poisoning from this location. Ordered a family meal with chicken and fish. The fish tasted a little off but I thought it was just the oil. Has coleslaw and hush puppies but doubt it was that. Sent an email to corporate but no response. (after trying to call this location to tell them so they wouldn't make other sick). Never again. Took a week to get back to normal. read more

Have been here several times over the past year. Amazingly the food is Hot and Fresh. Service was great. Will be back.

This place is definitely not what it use to be. Very disappointed tried to go here this evening and the door was locked the manager came out and said she was by herself and that she was close. There were people inside ordering food and people coming out wtf. This loc should be shut down for good read more

What a ridiculously average time I had at Long John Silvers today. The outside was averagely upkept. The inside was maintained in an average manner. The food was average. And the prices? You guessed it... Average! I do need to point out the employees were overly average. There is a 100% chance that I may or may not return. read more

Long John Silver's - Free hats for the kids (or kids at heart). - Seafood Near Me - Brooklyn, Ohio

Absolutely the worst dining experience ever! No lobster bites, no ice for our drinks! Very dirty floor! Bad smell! Never against n!

Went there during the Coronavirus. The cashier did not have on mask or gloves. She did not sanitize her hands after taking money from customers and then she brought the food out to us in the dining area. The fish and onion rings were greasy and the shrimp were cold. Had stomach ache afterwards. Will not be returning. read more

For what it's worth I give the place 5 stars not bad at all for a fast food fish place fast friendly service and the quality of the food is pretty good . I've been to some sit down restaurants that had horrible food and service . The staff is helpful and patient with the customers too Tks for the great lunch during this Lent season Long John Silvers!! read more

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The place was dirty the employees were arguing and yelling at each other it was just a very very bad experience. It's a shame because I really like the food. read more

This place is filthy. Can't anyone clean? Cobwebs and dust everywhere. And it smells a little funny in here too. There was a line out the door due to someone not showing up for their shift. I know because the manager exclaimed this to no one in particular. Overall the food was ok except for the cole slaw which may have turned. read more

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Shitty service, wrong food, raw hushpuppy, server didn't even want to be there it was very obvious. Won't return

Store# 31037 Brookpark,oh My husband and I stopped there today at 16:09 He got the fish and I got the chicken. His was fine. My children ,green beans and Cole slaw. Tasted a little funny but I ate it. I have spent the entire evening in the bathroom bc so sick I am shaking. I am throwing up. I will never eat there again. read more

I love long johns bit my last visit left me disgusted. The restaurant was dirty hot machine had no diet pop in it and I waited 15 minutes on my feet for a simple fish and chips meal. The service was indifferent at best. I was entertained during my weight by the manager and the cashier yelling at each other. As I said I used to love their food now I don't think I'll ever go back there again The place was disgusting read more

. What happened? I'm confused. About a couple things. Beginning to eat our take-out, something just wasn't quite right. The receipt---sure enough---said Long John Silver's. Then how was it possible that it tasted as delectable as $$$ Halibut dinners from Delmonico's in Independence? Got me. Ignore the negative reviews. Done. Boom. Whatever. A delightful surprise. I had re-discovered Long John Silver's. Once upon an afternoon drive down Brookpark on my way home, and knowing it was nearing time for sustenance, I spotted Long John's up ahead. Some FISH---a favorite food stuff in our household---would be a perfect choice. It had been many years since we ate at a LJS (one time...North Olmsted) because I was The Official Home Kitchen Fish Frier in town. (Seven Seas...Lake Erie Perch) While watching those prices going up, up, and UP---now at $15.99 per pound---and our *other* favorite Lake Erie Perch destination, the Red Lantern at Kamm's Corners, now closed---but hopefully, only temporarily---I fignured it was worth the gamble. Other last minute fried fish pick-ups at the usual Big Name Fast Food suspects, always seemed to disappoint. This one likely would, too, but it was right THERE...on my way HOME...so at the last moment I pulled in. The Stars, the Planets, and my SUV, were indeed, fortuitously aligned. ~ EXCELLENT lightly-battered fried moist Cod (or might have been Pollock or other mild whitefish) ~ EXCELLENT hushpuppies. Never thought I'd ever write THOSE two words together. Ultimate oxymoron. The few I've had over the years were all positively nasty dry floury balls of horrid. Until now. ~ Fries and Tartar also far better than most others serving same. ~ One of the nicest ever employees. So naturally comfortably friendly with me. Maybe I knew her...or met her somewhere else. Could be, but probably not. Just a nice person. Pulled up reviews for the first time---just before writing mine. Wow. If I had read them beforehand---with the exception of Craig L.'s fairly recent 4 star---I would have probably sailed right past this fish food find. Hope you have a remarkable visit like I did, and if you have, give LJS a break and help boost their star power by adding your reviews. They deserve more positives. I'm all for buying "local", but my definition also includes "local humans" who work in Chains and Big Boxes. We can't forget about THEM---they have bills to pay and families to feed, TOO. . read more

Prob one of my most guilty pleasures out there. I mean...it's Long John Silvers. I can't tell the chicken pieces from the fish pieces. Shrimp is pretty easy to spot but you never know. I would most like to review those amazing little pieces of crumbly things at the bottom of your cardboard container. Let's forget it's prob like eating deep fried butter and just savor the taste. Don't judge read more

Second time I've been here on my lunch and both times the team has failed miserably on this occasion I've tried to give this location a second chance man boy was I wrong not only am I left hungry still I paid for a meal that only came with two piece of fish an 2 hush puppies I don't even eat coleslaw at that so now I have to sit hungry at work and these fast food people want 15 dollars an hour you gotta be kidding me can't even put the right box in the right bag I am highly upset because I had an issue here before and now I feel that it's personal I will be writing corporate about this issue as far as whoever the manager is has poor management skills and it shows with there work ethic just make sure you double check your food before leaving this place! read more

Got the thick fish and shrimp. The fish and shrimp were good but there's just way too much batter. The French fries were okay, the onion rings we're good but again too much batter. One employee was eating at the register while the one who took my order acted like she was doing me a favor by being there. All in all it wasn't worth the trip. read more

I like the fish platters. The smaller cut size of the fish they now sell is a bummer. Getting to be almost too much batter to too little fish. They usually cook everything fresh. They're kinda busy with so few LJS's around. Chix is good too. Like the side of clams. They could be better at cleaning the tables. That's my only gripe. 8 times outta 10 the food is good. Sometimes the fish if over cooked .Oh, two gripes. read more

So I can't give a fast food place a 5 star, but I wanted to make note of how impressed I was with the gal behind the counter. There was a couple in front of me for whom English was probably not their primary language. They were using a phone to help decipher the menu and I have to say she was very patient and helpful. She made sure they knew exactly what they were getting, helped them make the selections that would get them the right food and helped them put in a to go order along with their eat in. The restaurant should be very proud of her. I did not catch her name, but in case the management reads this it was Monday the 25th around 445 in the afternoon and the employee was an African American gal with a very long braid in the back of her hair. Job well done! read more

Dirty, dirty and clueless. The only reason I am giving it one star is because the food was fine. Slow service, new people left on their own yelling for help. The floor looks like it hasn't been cleaned in a month. I will never return. read more