Cost me $500 and took 4 months for them to replace the filter caps (the parts retail for less than…read more$20) on my silverface fender twin amp and I still had to take it somewhere else to get the other issues addressed even though I asked them for a complete circuit diagnostic and lead redress. They either don't know enough to do a good job, or, they don't care enough to do a good job.

Took my Strat to these guys to have a new nut put on. To say they did a poor job would be an…read moreunderstatement. The nut they put on didn't fit properly, two of the strings were muted, and there was glue on the neck. Had to take it somewhere else to have it done properly.

Awful Company. Mark, the owner, is super rude. Not sure how this company is still in business. I…read moreprepaid for a guitar, when I went to pick it up they already sold it. Will never go back. Can't wait for them to close down.

Just opened box and upon inspection found damaged trem cover…read more Un attached bridge pickup. Scratched pic guard. Your "multi point inspection" seems to have missed several points This guitar appears to be a used returned one that was hastily boxed and shipped out. I had expected a new guitar in New condition.  Sent them a video of the pick up moving around ready to fall out and a Pic of the back cover where you can clearly see the corner missing. They responded with that the pickup leaning over is normal They didn't see any damage on the cover. Trying to get you not to believe your own lying eyes. Horrible way to treat a customer. So if you need an unplayable suposably new guitar go ahead and order from them.

It's easy to write a good review when everything works out fine, and it's easy to write a bad…read morereview when it doesn't, but one thing that sets a business apart from the rest is the way that they manage customer concerns. After expressing concern about some work, Jarin the owner went above and beyond the call of duty to make sure that it was taken care of at no extra charge, and came through with flying colors.

My 26 year old Gibson SG buzzed terribly due to wear. I got it back and it sounds good as new! I…read morewas concerned I would need all new frets, but they fixed it up with some redressing, filing, and recrowning. I am completely satisfied and I love my guitar again!

The enthusiastic, passionate and knowledgeable staff know what instrument to try and buy. My…read morechildren play but I have no musical background so the staff asked the right questions to help me with the best instrument choice for us. My children could try the instruments in store and they were happy with our purchase. Aeolian Strings is the best music store for our family. Louise

Solid workmanship great products and advise on repairs…read moreBest selection of cellos around the city.

Purchased a higher end cello, Vicki spent alot of time with me. That was 2 years ago, my cello…read morestill sounds awesome and we play well together. If you are a serious string player, this store is a gem.

Always helpful always professional. Had a antique violin gifted to us. They did an excellent job…read morerefreshing it and bringing it back to its beautiful lustre. They also helped point us in the direction of getting our violin authenticated and appraised. With this violin heading for auction thy help me to carefully pack it for shipment at no cost to me. Truly appreciated their assistance and offer of sturdy packing materials. I would recommend Vicky and her team as knowledgeable, helpful and truly go above and beyond, whether you are a customer today or In the future. Anne Marie Bootsman

This is an extremely underrated store. Mixed in with regular likes like Epiphone and Yamaha they…read morehave Sire, Heritage, Reverend and other cool makers. the owner, Aaron, is a fine luthier with a weaother of knowledge. before you go to a big retailer stop by A PrattE. don't feel bad if you walk out with a Sire guitar or Bass.

I drop into this store every time I'm in Calgary. This store is a gem. I make it a point to stop in…read moremusic stores across the country to check out guitars when I have time. Usually what I find are the same types of guitars over and over not set up and almost always out of tune. This store is refreshing. Almost every guitar is set up nicely and in tune!!! Even more important is that every time I've been in there there is always a guitar that I had never seen or played in any other store before. That's what's refreshing for me. Two thumbs up!!!

No better place in Calgary to buy guitars. I bought my first PRS guitar from them about 14 years…read moreago. I bought my Roland FP3. Also digital recording gear and a ton of accessories like the various Roland GT6, then GT10, Then GT100 and so on. Too much stuff to list. They've always given me the best service and been the most helpful. I've dealt with every other music store in the Calgary area but I always see these guys first if I'm looking for something as I know they'll give me the best service and support. Plus they've never hidden behind stupid policies but have always used common sense in solving any problems I've had with products they've sold me. They actually seem to value customers more than other music stores in Calgary. I've never been left dissatisfied with what they've done for me. After more than 15 years dealing with them I can't believe they still have some of the same staff.

Friendly and helpful staff, convenient location and a decent gear makes this a great addition to…read morethe community. Their guitar tech, Steve, is fantastic.

I don't know where to begin. I am very picky when it comes to gear and sometimes takes me months to…read moredecide on what I want. Tyler H, Paul N, Tracy, Dave, Logan etc. The list goes on. All exceptional gentlemen. They let me set up full rigs, sometimes my own gear in the back of store and thoroughly try different guitars and things until I find exactly what I am going for. Sometimes I spend so much time there, I feel like part of the furniture. Pat did an incredible set up on my Les Paul standard exactly to my specs. Hands down, best staff around

I recently bought a Telecaster from L&M Royal Vista (Calgary), and subsequently had a setup done. I…read morewasn't happy with it initially, but when I approached the location via email they were very helpful, and educated me further on guitar setups. I love playing that guitar, now. I can't say enough about how considerate and professional Tyler H, Carl and Dave at that L&M location were, and their commitment to high quality service. And I was a 'difficult customer' initially, which is to say that I was a jerk about it. Regardless, I was treated far better than I deserved. Thanks so much to the staff at L&M RV Calgary, I will remain a dedicated customer. - Alan

Brought in an instrument for some modifications a couple weeks back! Nikk and Jay worked on it and…read morehad it all ready for me pronto! Picked it up the other day and took it home to give it some play and I was pleasantly surprised as to the wiring job Nikk performed! The guitar was wired in a way that made it unique for my collection! I plugged it into my AxeFX2 at home and was blown away by the tones the guitar was able to produce! Always a pleasure to have Nikk and Jay work on my custom guitars, I have come to rely on their expertise and passion for their craft and I rest assured that my instruments are in good hands! Thanks guys!

Took an expensive guitar to Kick Axe due to a minor electrical issue problem not resolved and was…read morecharged on top they got chemical cleaner all over the finish Damaging the finish. At first they were concerned and as days passed less so and then a week later they just got mad. A month later clearly No plans to repair or have any contact no more. Legal action seems now to be the only resolve as they have no interest or have not communicated no more. I left several messages all ignored. This is not a wise business to deal with.