It's easy to write a good review when everything works out fine, and it's easy to write a bad…read morereview when it doesn't, but one thing that sets a business apart from the rest is the way that they manage customer concerns. After expressing concern about some work, Jarin the owner went above and beyond the call of duty to make sure that it was taken care of at no extra charge, and came through with flying colors.

My 26 year old Gibson SG buzzed terribly due to wear. I got it back and it sounds good as new! I…read morewas concerned I would need all new frets, but they fixed it up with some redressing, filing, and recrowning. I am completely satisfied and I love my guitar again!

Best guitar tech in Alberta bar none, and just a wonderful person with integrity and talent.read more

For serious musicians in this city, there is only one place to take your guitar to be fixed, and…read morethat's Mozell Guitar Service - located in the back of Axe Music on Macleod Trail. Mozell is an institution in Calgary who lives and breathes guitars and can fix their problems, while maintaining their mojo. The first time I tried Jim Mozell, he was located in the old Blackfoot trail location of Axe. He came out with his welding face-shield on, looking a little dishevelled and I thought - "It's the mechanic from Mad Max!" Jim has a no-nonsense, straight forward approach, he'll diagnose your issue, and then set it up so that your guitar plays the way it was built to be played. For the level of service you receive the price is very reasonable and I, personally, wouldn't let anyone else fool with my guitars.

No better place in Calgary to buy guitars. I bought my first PRS guitar from them about 14 years…read moreago. I bought my Roland FP3. Also digital recording gear and a ton of accessories like the various Roland GT6, then GT10, Then GT100 and so on. Too much stuff to list. They've always given me the best service and been the most helpful. I've dealt with every other music store in the Calgary area but I always see these guys first if I'm looking for something as I know they'll give me the best service and support. Plus they've never hidden behind stupid policies but have always used common sense in solving any problems I've had with products they've sold me. They actually seem to value customers more than other music stores in Calgary. I've never been left dissatisfied with what they've done for me. After more than 15 years dealing with them I can't believe they still have some of the same staff.

Friendly and helpful staff, convenient location and a decent gear makes this a great addition to…read morethe community. Their guitar tech, Steve, is fantastic.

I could not know less about sound equipment. But one thing I now know for certain is that Long &…read moreMcQuade are the best in the business. Came in with my resident DJ to grab sound equipment and everyone was super sweet, funny and got us in and out with everything we needed for much cheaper than expected.

Don't work here anymore. They pay nothing and ask everything with a POS system they say is best and…read moreyet we clearly all know there is better systems. There is a closed club of people that toe the line. If you want to be involved with this company, be a real estate agent, buy the land for them. Don't think selling/renting will pay you what they require of you. The one store made roughly 4M, and property increased 15M. I made 16.62/hr to be a financer, no commission, condescending management (likely power tripping because their salary ceiling is too low). I think this a classic example of expected a lot of horse power without due compence. Management was good and I'd been happy to continue. I was illegally under speculation. Otherwise was apologized to twice by accounts departments.

Jimmy is awsome and he has vintage equipment that is hard to find! Hes part of calgarys music scene…read morefor 50yrs and give him a visit it you need an amp accordion or a guitar thats not available everywhere! Its a museum almost!

I think he was ashamed, or he should have been that he didn't do the work on my guitar after over a…read moreyear, so lied and said he did and charged me. When I looked at it closer, it wasn't fixed and now he won't admit it. I haven't had to deal with this blatant dishonesty before from a business person.

The enthusiastic, passionate and knowledgeable staff know what instrument to try and buy. My…read morechildren play but I have no musical background so the staff asked the right questions to help me with the best instrument choice for us. My children could try the instruments in store and they were happy with our purchase. Aeolian Strings is the best music store for our family. Louise

Solid workmanship great products and advise on repairs…read moreBest selection of cellos around the city.

The difference between Mike and other tuners I've used is astounding. If you have ever felt that…read moreyou did not get the best possible results from your piano tuner or technician please give Ruttle Piano Works a try. I hope Mike and his company will be around for many years to come!

"Come they told me Parumpapampum..."…read more Are you a little drummer boy or girl? Then head down to Beat It; if you are an avid percussionist then you will absolutely salivate when you enter this store. It's all about drums and cymbals and things that go bang in the night. The owner Bob is tremendous, he and a former band mate were there shooting the breeze; seems like they had a travelling band and comedy act in their day and are in the process of uploading some YouTube videos of the music as we spoke. Dave actually showed me the bass guitar he used when touring which is the style that Paul McCartney had except right handed. The place is lined with amazing drum kits, nice affordable beginner models and then they go up to the all collectible drum sets, they even have a drum kit that is the exact replica of Ringo Star's. What absolutely floored me are the drum kits from the turn of the century that line the upper back wall behind the cash register. Here you will see the golden oldies, drums hand painted oozing with nostalgia and a faint beat. Bob has a small selection of collectable music for sale plus some collectable radios that date back to the 50s. Bob certainly knows his stuff, and was so interesting to talk to I just wanted to stay in the store all day and hang out, but alas I had things to do so I had to BEAT IT. I love this store and what they offer... definitely one of Calgary's best.

After years of passing by in a vehicle and looking out at the storefront drum kit and the name…read more"Beat It" written in perfect Beatles font, I'm glad I finally went in to check this place out! Well... I turns out that it's a drum store, so get your mind out of the gutter! And then get into the store because it's lots of fun. If you're into vintage drum gear, this is the place to go. One-off, interesting used gear excites me way more than run-of-the-mill new stuff. Walking around Beat It is like walking around a musician's toy store and a museum at the same time. I decided to impulse buy a retro drum throne at a good price. I will always take a high quality piece of gear in used condition to a lower quality new piece at the same price. In the world of music gear, scratches just add character. The owner is a real friendly guy who you can't help but want to support. There aren't to many mom and pop music shops around and Beat It is (as far as I know) the only drum specific music store standing in the whole city. This alone is enough for me to want to support these guys.