Cost me $500 and took 4 months for them to replace the filter caps (the parts retail for less than…read more$20) on my silverface fender twin amp and I still had to take it somewhere else to get the other issues addressed even though I asked them for a complete circuit diagnostic and lead redress. They either don't know enough to do a good job, or, they don't care enough to do a good job.

Took my Strat to these guys to have a new nut put on. To say they did a poor job would be an…read moreunderstatement. The nut they put on didn't fit properly, two of the strings were muted, and there was glue on the neck. Had to take it somewhere else to have it done properly.

Just opened box and upon inspection found damaged trem cover…read more Un attached bridge pickup. Scratched pic guard. Your "multi point inspection" seems to have missed several points This guitar appears to be a used returned one that was hastily boxed and shipped out. I had expected a new guitar in New condition.  Sent them a video of the pick up moving around ready to fall out and a Pic of the back cover where you can clearly see the corner missing. They responded with that the pickup leaning over is normal They didn't see any damage on the cover. Trying to get you not to believe your own lying eyes. Horrible way to treat a customer. So if you need an unplayable suposably new guitar go ahead and order from them.

Awful Company. Mark, the owner, is super rude. Not sure how this company is still in business. I…read moreprepaid for a guitar, when I went to pick it up they already sold it. Will never go back. Can't wait for them to close down.

I could not know less about sound equipment. But one thing I now know for certain is that Long &…read moreMcQuade are the best in the business. Came in with my resident DJ to grab sound equipment and everyone was super sweet, funny and got us in and out with everything we needed for much cheaper than expected.

Don't work here anymore. They pay nothing and ask everything with a POS system they say is best and…read moreyet we clearly all know there is better systems. There is a closed club of people that toe the line. If you want to be involved with this company, be a real estate agent, buy the land for them. Don't think selling/renting will pay you what they require of you. The one store made roughly 4M, and property increased 15M. I made 16.62/hr to be a financer, no commission, condescending management (likely power tripping because their salary ceiling is too low). I think this a classic example of expected a lot of horse power without due compence. Management was good and I'd been happy to continue. I was illegally under speculation. Otherwise was apologized to twice by accounts departments.

The enthusiastic, passionate and knowledgeable staff know what instrument to try and buy. My…read morechildren play but I have no musical background so the staff asked the right questions to help me with the best instrument choice for us. My children could try the instruments in store and they were happy with our purchase. Aeolian Strings is the best music store for our family. Louise

Solid workmanship great products and advise on repairs…read moreBest selection of cellos around the city.

I had 5 violins repaired and a precious MARTIN OMJ headstock on a guitar. the work was wonderful…read moreand on time. their workshop is clean and organized. Vicki, Stephanie, and her luthiers are knowledgeable and caring, having had much experience in this city.

Purchased a higher end cello, Vicki spent alot of time with me. That was 2 years ago, my cello…read morestill sounds awesome and we play well together. If you are a serious string player, this store is a gem.

This is an extremely underrated store. Mixed in with regular likes like Epiphone and Yamaha they…read morehave Sire, Heritage, Reverend and other cool makers. the owner, Aaron, is a fine luthier with a weaother of knowledge. before you go to a big retailer stop by A PrattE. don't feel bad if you walk out with a Sire guitar or Bass.

I drop into this store every time I'm in Calgary. This store is a gem. I make it a point to stop in…read moremusic stores across the country to check out guitars when I have time. Usually what I find are the same types of guitars over and over not set up and almost always out of tune. This store is refreshing. Almost every guitar is set up nicely and in tune!!! Even more important is that every time I've been in there there is always a guitar that I had never seen or played in any other store before. That's what's refreshing for me. Two thumbs up!!!

No better place in Calgary to buy guitars. I bought my first PRS guitar from them about 14 years…read moreago. I bought my Roland FP3. Also digital recording gear and a ton of accessories like the various Roland GT6, then GT10, Then GT100 and so on. Too much stuff to list. They've always given me the best service and been the most helpful. I've dealt with every other music store in the Calgary area but I always see these guys first if I'm looking for something as I know they'll give me the best service and support. Plus they've never hidden behind stupid policies but have always used common sense in solving any problems I've had with products they've sold me. They actually seem to value customers more than other music stores in Calgary. I've never been left dissatisfied with what they've done for me. After more than 15 years dealing with them I can't believe they still have some of the same staff.

Friendly and helpful staff, convenient location and a decent gear makes this a great addition to…read morethe community. Their guitar tech, Steve, is fantastic.

I don't know where to begin. I am very picky when it comes to gear and sometimes takes me months to…read moredecide on what I want. Tyler H, Paul N, Tracy, Dave, Logan etc. The list goes on. All exceptional gentlemen. They let me set up full rigs, sometimes my own gear in the back of store and thoroughly try different guitars and things until I find exactly what I am going for. Sometimes I spend so much time there, I feel like part of the furniture. Pat did an incredible set up on my Les Paul standard exactly to my specs. Hands down, best staff around

I recently bought a Telecaster from L&M Royal Vista (Calgary), and subsequently had a setup done. I…read morewasn't happy with it initially, but when I approached the location via email they were very helpful, and educated me further on guitar setups. I love playing that guitar, now. I can't say enough about how considerate and professional Tyler H, Carl and Dave at that L&M location were, and their commitment to high quality service. And I was a 'difficult customer' initially, which is to say that I was a jerk about it. Regardless, I was treated far better than I deserved. Thanks so much to the staff at L&M RV Calgary, I will remain a dedicated customer. - Alan