I had a dental issue come up overnight and I called them in the morning. They were able to fit me in immediately and I was out and fixed up within the hour. They also gave me a great rate! Thank you! read more

I had an appointment scheduled and was in the car driving to this appointment when the office called me 10 minutes before my appointment to tell me they had to cancel it because the doctor called in sick. I had scheduled this appointment in advance as it was the earliest time that worked with my schedule. I also had to adjust my morning to attend this appointment. So I missed the gym this morning for this, to then also not get my appointment either. If it was once, then not a big deal. But, they cancelled my fiancée's appointment last minute, rescheduled it, then cancelled it again last minute. This seems to be a trend and not a one-off occurrence. Based on my call with the office this morning, it sounds like it is under new management. Not sure if new management is the problem or if it's just growing pains of that. Either way, we will be finding a new dentist that can honor their scheduled appointments and can communicate in a timely manner if changes are needed. read more

Dentists and majority of staff are very nice. I do not trust the billing practices or the billing manager. Estimates and charges above what my insurance contract copay allows for. When questioned, the billing manager told me they are allowed to do that. Will move on..... read more

They have rescheduled my appointments twice, both times with last-minute notice the day before. This is very unprofessional and frustrating. There always seems to be an issue, whether it's equipment problems or staffing changes and it makes it difficult to rely on their services. I also didn't find the staff to be particularly helpful. Overall, I had a very negative experience and would not recommend this place. Wish I could give this place a 0. read more

I had scheduled a routine cleaning and exam for my husband and I several months ago. This would be our second appointment with Dr. Grey. We confirmed our appointments a week prior and even reached out to the office to update information and confirm again. We show up and were told that our appointments had been canceled. The reason? The doctor had "Some classes she needed to take." and has decided "to leave at 3 pm every day." Why weren't we notified? "Oh bummer someone must have forgot." I want everyone to keep in mind, if we would have canceled last minute, they would have charged us. Save yourself some time and go to a different dentist that actually wants your business. read more

Great place that offers the most up-to-date testing and technology in dentistry. The quality of care and level of dentistry provided by Dr. Gray is top-notch. If you want an experience that will leave you at ease and excited to come back for your next appointment, by all means, book with Dr. Gray today! Hey, that rhymes... haha read more

They will over bill your insurance for quick cash. Tried to get me to overpay for "fancy" fillings. They were pushing it until I said I can't and were able to give me an affordable price. Please go somewhere else for dental work. They are not an honest establishment. read more

Travelling back to Baltimore with a terrible toothache. Called them up, they got me in immediately. Wasn't able to fix me, but sent me to a sister clinic that was able to extract my tooth. The people were super helpful and very friendly read more

I've been nothing but pleased with this office, both for myself and my kids. We've all been patients for about 10 years, and my oldest is now in braces as well. We've had extractions, a root canal (me, not the kids lol), braces, cleanings, emergency visits, fillings, crowns, the works. These folks really make me feel at ease (which is hard to do - years of dental anxiety have started to wane after their kind, patient, friendly treatment. The front desk staff is helpful, they offer early and late appointments for folks with jobs or school, and they often ask at the beginning of the appointment how soon I need to get back to work (if it's during the work day). They've worked with us on numerous treatment plans and have managed to keep my kids from the kind of dental anxiety I've always prayed wouldn't rub off on them. I can't think of a single thing I'd change. Five stars read more

My family and I have been coming here for more than a decade and have referred numerous others to this practice. We couldn't sing their praises enough with fantastic, friendly and competent staff all around. Unfortunately, staff, dentists and management have changed several times leaving this practice with much to want. We've tried to have patience through their "growing pains", however taking 5 trips to the dentist for 1 tooth in a matter of 4 weeks was truly unacceptable and showcased their incompetence, lack of communication and poor customer service (specifically from the current manager Allie and an incredibly inexperienced new dentist Dahliwal). I have only left one other negative review in my entire time "yelping" and feel saddened that when I tried to express my concerns to office manager Allie she did not make me feel like a valued customer, quite the opposite in fact. I would like to give a big shout out though to (possibly the last 3 people left at this facility that are pleasant and wonderful): Misty, Sabra and Kenice! Thank you ladies and good luck to you! read more

Do not go here.. they were trying to give my 7 year old a root canal on a baby tooth along with fixing 2 other baby teeth that did not need any treatment. Got a second opinion and new dentist said there were no issues. Also overcharging for cleaning services is a common practice here. Can cost over $500 for a cleaning once they up charge you for, fluoride, laser treatment, and flushing. Along with the rude front desk person that told me I don't know how to talk to insurance companies when I was questioning their outrageous estimate to fix my Bridge. DO NOT STEP FOOT IN THIS PLACE!!! A dentist told me to go to a place where the dentist name is on the door as they tend to care about their patients. read more

Highly NOT recommend! Very disappointing with Warranty process for my Crown tooth. * When we called, the reception said, I can go in and fix my tooth as it still under 5 years warranty. * I made appointment with them * Once I got there, The assistant nurse look at my tooth, my file and said my warranty still cover the damage. * Then the office manager came in and said I didn't come in for the last 6 months and warranty can't be apply in this case. * I asked for a reference contract or agreement about the 6 month clause but they couldn't show it to me. * I decided to leave and wanted to share my experience here so anyone else don't have to go through what I have faced. * If I would have known about their excuse to not honor my warranty, I wouldn't need to go there and wait for 1 hour and do not get anything done. read more

DO NOT GO HERE. SHADY BUSINESS PRACTICES. I can't believe what the new ownership and staff turnover have done to this practice!! My family had been patients here for years. I left this practice when the new dentist told me I had one cavity that had been present from my previous exam 6 months earlier (when I had been told my teeth were perfect and I had "excellent oral hygeine"). As soon as I let them fill my (ahem, fake) cavity, then, oops, I suddenly had a 2nd one from 6 months earlier that also needed fixed. What a scam!!! I pulled my children's dental care for the same shady tactics. We've been with another provider since and have YET to have a cavity filled. We mistakenly returned for JUST orthodontia care because we loved Dr. G. Unfortunately, he left right before Covid. My child has been attending all of her visits ALONE due to Covid. The new orthodontist has YET to return a phone call!!! I have been told repeatedly that my daughter can be done with braces, but at every visit (that I can't attend) this endpoint is only prolonged. I have been leaving messages with everyone at this clinic for FOUR weeks straight and have had TWO appointments cancelled. I still can't get a SINGLE call back to discuss my daughter's care. I can't believe I'm going to have to pay all over again for someone else to REMOVE these braces and give my daughter a retainer - because Lone Tree cannot return a phone call or schedule an appointment. SO UNPROFESSIONAL!!!!!! If you care about your teeth or your wallet, and have any self-respect, STAY AWAY!!! read more

Dr. Moser took great care of me and my family. The new management has made a huge difference. Thank you for making my experience as comfortable as possible. Highly recommend this office! read more

The office is under new management and we are pleased with what we experienced. They were friendly and efficient. They handled our insurance claim perfectly! Dr Moser is great! She did a complete thorough exam and we made appointments for future visits based on her recommendations. My family and I are now loyal clients. read more

I echo what Jordan W said. I scheduled a cleaning today and was told I needed a full mouth x-ray. The technician was polite but didn't know the equipment and had to make several attempts before a more experienced technician showed her how to do the x-rays. She then tried to take my blood pressure but couldn't figure out the simple machine I then saw Doctor G who poked around my mouth and told me I needed a deep cleaning, requiring her to numb me and take my crown out. I declined and said I just wanted a normal cleaning. She left and the same, inexperienced technician came in, polished and flossed my teeth, and said your done. She was right, I am DONE with this place! read more

I have been coming here for several years and have decided to find someone else. This is the second time I have come in for a teeth cleaning and didn't get my teeth cleaned. They do the exam (x-rays and gum exam) then come in with a list of treatments you need. After telling them I will think about it they tell you that you are done without the actual cleaning you came in for unless you want to make another appointment. read more

I was here today and had a very good experience. I saw Dr. Piersall. She was an excellent doctor and I could tell she was very knowledgeable. I did not feel over charged or pushed to do unneeded procedures. Staff were all very friendly and helpful. It is quick and easy to schedule with them. Will definitely be coming back. Past comments about unprofessional and rude staff are completely untrue or it was past employees they were speaking of. read more

The staff here are absolutely wonderful. I was hesitant to switch my care from their sister office in Arvada, because they had taken such good care of me. But when I had to be seen urgently, my Arvada team guided me to this office since it is up the street from work. They got me in right away, and were absolutely wonderful. I just went back yesterday to get my roo6t canal and crown placed, and it was a great experience. I had intense pain at the beginning due to extra inflammation around the tooth, and they were so great in calming me and making me more comfortable. I decided to switch my care over because they are so great, and I am glad I did, even though i'll miss the old team as well! read more

Your survey comments Every time I come into the office the Receptionists are kind and attentive to me. I have seen Mardel each time and she is probably my favorite to see because of her kindness, professionalism and always great conversation. Dr. Lam also sees myself and my toddler and she is a joy to see as well. You all are doing great! read more

I read all the reviews on Yelp and was a bit worried about utilizing this dental office. However, after having a few visits, here are the things I am very pleased with, so giving them a good review: very clean and high tech office. It was really easy to schedule online for my first appointment. Dr. Lam provided honest and candid feedback on status of 2 troubled teeth. They quickly got me scheduled for work that needed to be done (tooth pain = problems!). The specialists that they bring in every week provided an easy transition from general dentistry to more specific procedures. Dr. Hong and Dr. T provided excellent skills for root canal and tooth extraction. Terrence at the front desk answered all of my questions on pricing for each service provided and how that compared to my dental insurance benefits. Very friendly and efficient group. Note: if you have questions about pricing or service, JUST ASK!! I truly believe these professionals have your best interests in mind. read more

Worst dental visit of my life and I did not even have a cavity. The hygienist was rude and condescending. She asked me questions about my oral hygiene routine and then made a questioning face when I answered, as if she did not believe that I regularly brush and floss even though I had zero cavities. I felt beyond uncomfortable interacting with her. I was not clear on what she was attempting to explain to me and when I asked her for clarification she got very agitated and said, "I'll go get the dentist, you can talk to her", Enter Dr. Lam. She appeared annoyed for having to speak to me. She was brief and not at all sensitive to the fact that I was concerned and not understanding what exactly the hygienist has been looking for and measuring in my mouth. Finally she got to the point and told me the hygienist had been measuring the spaces in between my teeth for signs of bone loss or gum deterioration. She told me that I would need laser treatments every 3 months and that my mouth was in really bad shape. She also told me that the office offers Invisalign if I wanted my teeth to be more straight...my teeth are VERY straight. This made me immediately skeptical of her motives. So I am told I need a lot of dental work and my insurance will cover all but $650. I didn't even get a cleaning. I got a second opinion. The dentist told me I had excellent oral hygiene and I had a very pleasant cleaning from the friendly hygienist. Lone Tree Dentist's had atrocious bedside manner and recommended unnecessary, expensive dental work. Avoid this office! read more

Went in for a cleaning and ended up sitting in the chair for two hours. It's clear that they don't value their patients' time and or respect their patients either. If you can get someone in an serve then at the time or near the time of their appt, then don't accept the appointment. read more

Dr. Mandalaywala is trying to rebuild the team and regain confidence in the community. They have had constant turnover in both the dentists as well as the office staff. They have overcharged me and I just received the last of the refunds they owed me. Hiring and training the staff is imperative to running a solid business. There was too much shadiness going on in this practice. I am staying with them to get them a second chance. Their current front office and dental team are great. No more pushing procedures that don't need to be completed. She is trying. read more

Not worth it - steer clear. We've been going here for years but they've really come apart recently. Its shocking they're still in business. Recently they discovered that nobody had been billing insurance for ortho work, so if you wanted to move to another facility nobody would see you because your account was a disaster. It took them forever to fix because it involves so many patients AND their corporate owner had no way to speak to a human ... even for the office manager! So kids were stuck in limbo with half done ortho. The ortho side cant keep a schedule, but there's no more after school hours which is nuts when you care for teens who need regular treatments. Once they just forgot to order my son's expander so we went to an appointment and they were completely confused why we were there. The dental side is just as bad. I had a cracked tooth that the dentist missed on multiple visits and she crowned it instead. She then missed the crack AGAIN when I came in with a full blown infection (which she told me was probably just inflammation from my cleaning). She swore it wasn't cracked. Sent me to another dentist because she couldn't treat me immediately, that dentist did one 30 second test and told me it was cracked. The infection was brutal. They hired a new office manager and the old doc sold the place, so maybe they will improve. But there's lots of good dental offices out there that won't leave your kid in limbo with half done braces because they can't bill, or miss cracked teeth. Steer clear. read more

POOR and SHADY BUSINESS practice! We have been coming for years and I have now decided to report them to my insurance company for the fraudulent billing practice. Each time we come we are made to feel like we are in a used car lot, We make an appointment for a teeth cleaning and 90 min later we can not leave with clean teeth but a estimate for thousands for cleanings not covered by insurance. When I asked if we could just get a regular cleaning the answer was NO. Was told by Rachel the office manager that "regular covered cleanings" are not offered at that office. RUN RUN RUN!!! They are just looking to take your $$ read more

As a former dental assistant, I know that a dental hygienist is specifically trained for preventive care such as scaling teeth, taking measurements for gum pockets (Periodontal Charting) and polish. I knew working with dentists that dentists don't like to clean teeth. This place does not have a hygienist. Yet, I came here anyway and had a lousy experience. Dr. Mandalaywala pressed so hard on my gums when performing Periodontal Charting. I have never had a hygienist press so hard. Dr. Mandalaywala tried to tell me I had pockets greater than 3 mm so she would have to do root planing. I knew what that was and asked her if she was saying I had periodontitis. She said I signs of periodontitis. I again asked her if I had periodontitis and she said pockets greater than 3 mm were at risk of bacteria being beneath the gumline. I told her I had worked as a dental assistant for several years and knew what she was talking about. Her whole demeanor changed and she said it could be monitored and looked at again in 6 months. And then! The dental assistant did a portion of the scaling of my teeth! I was Shocked! I thought that a dental assistant couldn't do scaling. I asked Dr. Mandalaywala about it and she said, in Colorado, an assistant can. I'm still not sure whether they can or not, but I should have got up and left right then and there! Dr. Mandalaywala finished the cleaning with a little more scaling. This place is all about profits and not the patient. Like other reviews, stay away!! read more

I used them back in February (before the world shut down) because they were the only place that my insurance accepted. I felt that I was scammed and lied to and told I would have to get 3 root canals. They filled the 3 cavities I had with them potentially leading to root canals. I've never had a cavity in my life. I ended up getting 1 root canal as a preventive and went elsewhere for a second opinion. The fillings that they did do we're done wrong and I had to get them fixed by another dentist. Who said, I probably didn't need the root canal that I got. Don't go here read more

I came here before when it was previously owned by a male doctor. The ENTIRE atmosphere is completely changed and changed for the better! The staff are all very kind and helpful when it comes checking in an what to expect during your visit. Dr. Lam is amazing she really takes the time to get to you know and let you know the why to something needing to be done. The girls in the front are great, I really enjoyed how they make you feel welcomed and will actually sit and have a conversation with whereas most doctor offices just say hi sign in here and wait to be called.... I really appreciated all the help that Courtney & Megan gave me along with the laughs! I am very glad that I came back to meet the team! I would highly recommend Dr. Lam and her amazing team! read more

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DON'T TRUST THEM. Please never go to them for general dentistry. It is a money making scam and they will extract as much money from you as they can by telling you that there are hundred things wrong with your teeth. Please do not trust them read more

If you are looking for a place that is more concerned about finding one more way to Bill you this is the place for you! The office manager is condescending and out right rude. Do yourself a favor and go someplace else! Your wallet will thank you. read more

I was a customer here for several years. The business seems to be looking for every way they can bill customers more. Before I left, they suggested I needed dental surgery on my gums. I left and went to one of the top rated dentists in the area, and she was not concerned about my dental health or even suggested the need for surgery. During my time here, dentists also left several times which I thought was interesting. I also had to point out several times that they were incorrectly billing me. read more

My Smile Generation Account was charged over $800 for a procedure that was never done. Was going to have my daughter's wisdom teeth removed; however, upon arrival, and waiting, they ultimately did not have any oxygen, so appt was canceled. Was going to reschedule, but had to cancel due to COVID. However, our Smile Generation account was charged the full amount for the procedure. I've called at least twice over the past two weeks asking someone to take care of the charge; however, do date we still are getting daily calls and texts from Smile Generation wanting their money....for something that was never done. They even tacked on a late fee. Not Smile Generation's fault since it was the dental office that placed the charge on our account. I've told Lone Tree Dentists that we do not intend on having the procedure done at their office in the future. I'm not aware of it being common practice to charge someone for a service that was never rendered. read more

My husband started going to Lone Tree Dentists about a year ago and I can't express how great the whole team is. Dr. Lam is always very thorough and does a great job at making him feel comfortable as he has always feared dentists. The front desk staff is also really helpful - Courtney has worked with us on finding payment plans and does an exceptional job in explaining anything that relates to billing. read more

Had a very odd experience here recently. Was moving and needed to get in one last cleaning before I left. I'll start by saying that it was over a year between cleanings; I put my last one off when I was pregnant. After X-rays, I was taken into the room expecting to wait for a tech to start my cleaning. After waiting at least 30 mins, I flagged someone down asking what was taking so long. The doctor came in, which I thought was odd since the doctor usually comes in after the cleaning. Long story short, the doctor and her assistant (who gave me a flossing lesson) tried to talk me into a deep cleaning that of course would run $200+ out of pocket. What should've been a fairly quick afternoon weekday appointment turned into an over two hour visit. At the end I basically had to beg for a cleaning, and they acted like they were doing me a favor by giving me a quick cleaning, Even though that's what I had made my appointment for. My family and I have visited this dental practice for a few years and the story is always the same: trying to up charge you for something. read more