Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

They were a quality company to fix my mold problem. From start to finish they were first class and…read morea pleasure to work with.

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

They replaced my neighbor's roof, but left a mess all over my yard. Both the team leader and the…read moremanager in the office promised they would get someone to clean it up, but they never did. I pulled a few dozen sharp roofing caps out of my yard and driveway - enough to puncture tires, damage a lawnmower, or injure my dog. They put tarps down on their client's yard to catch the mess, but couldn't be bothered to clean up the mess they left on a non-customer's lawn. I got tired of waiting for them, and cleaned it up myself. If you hire them, or even if your neighbors do, keep a sharp eye on your lawn after they're done.

We just had our roof replaced by 911 Exteriors - Roof. We have been very pleased with this new roof…read moreand replacement. The project manager is Erik, and he was very professional and kept us informed along the way. It took quite a while to persuade our insurance company to allow the claim, but 911 Exteriors - Roof presented the case extremely well. The new roof looks great, and I posted some pictures of before and after. Kimberley is wonderful in customer service and making sure we were completely satisfied at the end of the project. I highly recommend 911 Exteriors - Roof.

Very poor business practices. Took advantage of an elderly couple. Only one of their "certified"…read moretechnicians even cared. Began putting equipment in our home before we signed. Did not deliver on promises. Their person who came out within an hour is shameful. Do NOT do an ACH payment. Said they placed sensors and would take data remotely. Never saw any data. Equipment was FILTHY....FILTHY CLOGGED FILTERS. I am sure they deposited more junk than we had from a leak. Invoice was just an amount. No rental costs, hourly costs....otherwise, no accountability. Just whatever they want to charge. Complaints to BBB, Nextdoor postings etc. as we speak.

Avoid them at all cost! Pathetic. The office person is unprofessional. The service was marginally…read moreacceptable. They placed way too much equipment to address our issue. They did that so they could stick it to our insurance company and us. The technicians were always 2-3 hours late. They are disputing what our insurance company is authorizing for payment. I made it clear when we signed the contract that I would not pay for anything other than what the insurance company authorized. It is actually noted in our water remediation report. Now they are threatening to place a lien on our house. I don't take kindly to threats. Time for the lawyers.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

G Brothers did great job remediating our water damage. Came out immediately. Did the tear out the…read moresame week. Did a great job handling my insurance company.

Unexpected flooding in my house and we called G Brothers Restoration. I'm old school and I don't…read morelike being dismissed and I was NOT. This company came in and went to work not only taking care of the house BUT also my mental by just providing A+ customer service. The work they do is excellent and my house has been restored for the better. I couldn't ask for better service. And I will recommend them and only them for anything that people need done. Thank you so much to Jaime and Jesse, as well as the other team members. My floors look amazing! I couldn't be more pleased with my bathrooms and the fireplace is chefs kiss. You guys are awesome!

We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

They were super helpful letting us know what the costs would be. It was very reasonable however…read morewhile at a church function we mentioned what happed to our home and he was a contractor and did the work for much less. If we had not run across this we definitely would have used this contractor.

When a property catastrophe occurs, you need seasoned professionals to help you get your asset…read morerestored. RestoreNow has the experience, customer service and reliability to get you back on track. They are best in class for restoration and partners with you throughout the process. Don't wait any longer and give them a call!

From the owner: When disaster strikes, RestoreNow is your one-stop solution for full-service property restoration —…read morefrom emergency cleanup to complete reconstruction. Our Services Fire, Water, & Storm Damage, Mold Remediation, Full Rebuild & Reconstruction. 24/7 Emergency Response Locally Owned & Operated

Our AC unit leaked and flooded the attic, causing water damage to two rooms, requiring the ceilings…read moreto be replaced. The Horizon team was extremely responsive to our request and came out the very next day to assess the damage and begin work. They worked with the insurance company directly (including completing the work prior to to the insurance payout) and made it as easy as possible for us to get our home repaired. Thank you DJ and team. I highly recommend the Horizon team for any water damage and restoration work, our ceilings look brand new.

I noticed some swelling on the walls of the shower and did not know what to do about it. So, I…read morecalled DJ at Horizon Water Damage & Restoration and he took the time to get a better understanding of the issue by asking all the right questions and was able to remotely diagnose the possible root cause. Then he provided his expert guidance on the next steps I should take with the insurance company to start the process of resolving it timely preventing further damage. I was very appreciative of the help I received from Horizon and I highly recommend them for honest guidance and damage restoration.