During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

The work was pretty good and the workers were very nice -- that part of it was OK, would get a 4 or…read more5. Dealing with Colton Hayge was awful. As another reviewer said, he's "a liar and a con man". He decided how he wanted to do the repairs WITHOUT MENTIONING IT TO ME, then refused to reconsider when I didn't like his idea. There's more to the story, but I'm sick of thinking about these people. My advice is if they try to hustle you into doing business with them, run away, fast. Especially if you get assigned Colton as your project "manager". He's the one that earns the 1.

We were in the final stages before closing on a house and mold was found on a final inspection. We…read morecontacted 3 companies and selected Reactic Restoration to do the remediation. Thor price was competitive and they could get to it quickly. During the process, our service representative, Alon, was very helpful and responsive. He was always available when I had questions and he updated me as work progressed. They finished on time and did a great job. I would highly suggest Reactic Restoration if you have a need for a mold remediation company.

After shopping around the restoration market I decided to go with Reactic Restoration to perform…read moremold remediation work on an old house I purchased. They diligently started the work the day after the agreement which was awesome because I was eager to get the work done. After installing containments and covering the furniture that was in the house, they performed the cleaning and remediation work quickly and efficiently. I highly recommend this company for all your restoration needs. The communication and service was excellent.

My vehicle has a function where all windows can be opened if a button on the fob is held down for a…read morecertain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.

God sent them to rescue me! They're the BEST GUYS that could've been sent to me during my house…read more catastrophe. My whole house flooded! They help assist me moving everything. Isiah and David were always available even for my after hour questions.

Imagine: Walk into your living room to find a water leak…read morecoming from UNDER your concrete slab! Who do you call? We called 911 Exteriors. The owner was at our home immediately, assessed the situation, and quickly moved into action getting all kinds of sub contractors out to stop the leak and start repairing everything. We're talking about a custom home with water damage on hardwood floors, moldings, walls, carpet, etc. From the first moment, the owner took charge and coordinated the entire restoration job, including dealing with the insurance company, interior designer, sub contractors, and me & my wife. This job took over 3 months to complete. the owner, his project manager, and all of their subs were very responsive, respectful, and professional. This was no minor fix. We highly recommend 911 Exteriors for any type of construction work.

They replaced my neighbor's roof, but left a mess all over my yard. Both the team leader and the…read moremanager in the office promised they would get someone to clean it up, but they never did. I pulled a few dozen sharp roofing caps out of my yard and driveway - enough to puncture tires, damage a lawnmower, or injure my dog. They put tarps down on their client's yard to catch the mess, but couldn't be bothered to clean up the mess they left on a non-customer's lawn. I got tired of waiting for them, and cleaned it up myself. If you hire them, or even if your neighbors do, keep a sharp eye on your lawn after they're done.

We had issues with Dry force right from the beginning. From people not showing up at their schedule…read moretimes to failing to submit claims for pack out today's in submitting revised claims - delaying our work for weeks leaving my kitchen floor a hazard to walk on. My elderly dad ended up falling twice . The packout team started treating to with hold our furniture until they got paid . It was a complete nightmare. Worse part was causing delays in getting Dry Force paid by my insurance (again their fault they never submitted packout claim which I was never aware of and paid them from what my insurance had already given me. Then they come after me with a lien on my property! I highly recommend looking them up on BBB- it's a common theme.

They need to rename this company "SCAM FORCE". Here is my…read morestory. We live in the Richardson area, and shortly after Thanksgiving of 2025 we identified a leak from an upstairs bathroom that resulted in an area of our garage ceiling that was showing signs of water damage. My wife called Benjamin Franklin Plumbing (also a suspect company) about the leak. They came out but really did not thoroughly evaluate the situation, & instead immediately directed her to call Dry Force because of potential water damage. Following these recommendations, we got Dry Force out immediately. I was working, so my wife took care of this during the day. A technician from Dry Force responded immediately, and evaluated the problem. They fed into my wife's fear of mold growth, etc. This technician assured my wife that they could easily remedy the problem, because it did not seem too extensive. They put paperwork in front of her to sign, and told her we needed to pay the estimate upfront before any work would start. We paid them $2700 that day, because of the anxiety they created for my wife. They cut out a 2-3 ft section of the garage ceiling dry wall, and set up fans with makeshift plastic ducts to blow warm air through the ceiling to dry out any water contamination. The weather was fairly cold during this time, and on multiple occasions during the 7-9 days that these blowers were working, I noticed that the air created by the blowers was cold & not warm as they said. We reached out to Scam Force to come and fix the blowers (at least 3 times during that week). They would eventually come out, but frequently not the same day, and it would always be a different technician. They always had an excuse for their delays, but they would fix the heating unit, and at least one of these technicians tried to throw his coworkers under the bus for initially setting up the system incorrectly. After about a week or so, another technician came out to perform an assessment of how well things were drying out. This technician stated there was still moisture, and now they recommended replacement of the damage. They did not offer any further options, and claimed that there were no further remedies for the wetness before leaving. We have tried to call Scam Force on multiple occasions since, to request for them to come back out & fix the issue they said they could fix from the beginning. We started to escalate our request, and a shift manager Frank Savatino spoke with me by phone. He explained that his technicians had told him they tried everything without success. He also informed me that my wife signed the disclosure/liability statement (which was in the initial paperwork), which basically releases them from any liability if they cannot cure the issue, and he also recommended replacement of the damage. I quickly got the feeling that they were wiping their hands from the job, and I barely got an apology. I requested at least some amount of partial refund if they felt they had reached the end of what they could do, but Savatino could not or would not authorize this, and told me he would have the head manager call us back. "Sorry sir, but your wife signed the paperwork." That is what he said. Frank still assured me he would have the manager call us back. I never received a call, and there is still a hole in my garage ceiling today. The leak has since been repaired by a fair & reliable plumber. The damage was minimal, & dried without issue or replacement. There are many restoration companies around so at least y'all don't have to choose "Scam Force". We recommend staying far away & clear of this company, because I would bet this is not their first charade rodeo! Maybe they need to advertise as an improvisation company. I'm wondering if their technicians are actually thespians/comedians. They could be in line for an Emmy or Academy award. What a masquerade! It's not even the money issue. It's the lack of accountability! The fear mongering & entrapment as part of their processes to ensure they get their fee up front, which then allows them to make a quick and ghostly exit. Bruce & Shawna M.

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

G Brothers came highly recommended by a neighbor who provided us with excellent feedback regarding…read morethis company. Despite the neighbors endorsement we approached this experience with considerable skepticism due to the horror stories often associated with contractors. However to our astonishment, everything Jamie promised was fulfilled. The workers were timely, professional and consistently friendly. I will certainly be engaging their services for additional projects in the future. Thank you G Brothers for all of your assistance. - Sharian B.

G Brothers did great job remediating our water damage. Came out immediately. Did the tear out the…read moresame week. Did a great job handling my insurance company.

We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

I spoke with Mark and he was so helpful, kind and knowledgeable! He eased my mind and I highly…read morerecommend him!

When a property catastrophe occurs, you need seasoned professionals to help you get your asset…read morerestored. RestoreNow has the experience, customer service and reliability to get you back on track. They are best in class for restoration and partners with you throughout the process. Don't wait any longer and give them a call!

From the owner: When disaster strikes, RestoreNow is your one-stop solution for full-service property restoration —…read morefrom emergency cleanup to complete reconstruction. Our Services Fire, Water, & Storm Damage, Mold Remediation, Full Rebuild & Reconstruction. 24/7 Emergency Response Locally Owned & Operated

Our AC unit leaked and flooded the attic, causing water damage to two rooms, requiring the ceilings…read moreto be replaced. The Horizon team was extremely responsive to our request and came out the very next day to assess the damage and begin work. They worked with the insurance company directly (including completing the work prior to to the insurance payout) and made it as easy as possible for us to get our home repaired. Thank you DJ and team. I highly recommend the Horizon team for any water damage and restoration work, our ceilings look brand new.

I noticed some swelling on the walls of the shower and did not know what to do about it. So, I…read morecalled DJ at Horizon Water Damage & Restoration and he took the time to get a better understanding of the issue by asking all the right questions and was able to remotely diagnose the possible root cause. Then he provided his expert guidance on the next steps I should take with the insurance company to start the process of resolving it timely preventing further damage. I was very appreciative of the help I received from Horizon and I highly recommend them for honest guidance and damage restoration.