My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

Responded quickly. Let us know about his arrival time. Very professional and efficient. Great…read morepricing.

Perfect! My washer had an issue and he was able to fix it same day for fair price. Was prompt and…read morefriendly. Will definitely hire again for anything else in my home. Thank you!

Great service, promptly delivered with efficiency and professionalism. He arrives promptly and…read moreworks quickly. He is the best repair person we have had in years! Also he prices fairly! I would give him 10 stars if possible.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

My 3-year-old Samsung refrigerator stopped cooling because the doors were inadvertently left open…read more I called Kelly, and he arrived within the scheduled window. He gave me a clear diagnosis and explained that the evaporator coils or air vents become blocked by a solid mass of ice, preventing cold air from circulating. He used a handheld steamer to quickly and safely melt away the ice blocking the evaporator coils and internal vents; however, it didn't work. He later instructed me to unplug the refrigerator, leave the doors open for 24 hours, then turn it back on the next day for 12 hours. I was happy to see my refrigerator fixed and cooling again. I recommend Kelly for your appliance repair.

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!

Nice guy Clean and fast…read more Affordable price. Friendly service Good customer service They fix my dryer so fast

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

My dryer went out and Beto was able to fix it right away, had to wait a couple of days for the…read morepart, however, he came back and fixed it and is working great again. Very responsive, very professional and did a great job. Not expensive at all either. Prices were very fair.

I was looking all over town for an honest and fair repairman who would be able to fix my laundry…read morewasher. I wasn't exactly sure what was wrong with the machine because it worked intermittently. I put in a request for a quote through Yelp, and Beto's Appliance Repair was one of the business who responded. Beto quoted me at $50 to come out and assess the problem, which would go towards the repair costs. After initial assessment, he determined the problem may be the lid latch, so he ordered the piece. A few days later, it came in and he returned to find out if that was the problem. It came out to be that it wasn't the lid latch, but rather the motherboard, which is not fixable. We were better off getting a new machine since ours is almost 10 years old. He ended up not charging us for his time, even though my husband offered. My reason for the high rating is that he was very responsive and did not appear to just be in the business for the money. He did not even charge us for the part that was ordered. I recommend him for his ethics and customer service!

The motor on my Kenmore dryer went out. I've had it for close to 30 years. I called a longtime…read moreappliance repair center and was told it would cost $300 to repair saying it would be cheaper to buy a used dryer. I found KEY on Google. They were quick. The repairs were done, and I'm back up and running. They replaced the motor and serviced the dryer for way less than the other company said it would cost. I would use them again and recommend them.

From the owner: KEY Appliance Repairs has proudly served Cleveland and the surrounding areas for 35 years—traveling…read morefurther to put customers first! We repair all major brands of appliances and guarantee top-notch, reliable service. We offer unbeatable discounts and will beat any written estimate. Our regular hours are Tuesday–Sunday, 9am–6pm, but we’re happy to schedule appointments on Mondays or after hours for your convenience. Call us today for fast, friendly repairs you can trust!