I wasn't going to write a review but I have to because I'm deeply unhappy with the service I got, and angry at myself for choosing this salon, also need to warn others save your time and money and don't get a color service at this place.
The reason I went to this salon is because my original hair salon raised their prices so much and I could no longer afford them, so had to look for an alternative. I searched and found this salon and thought their insta pics look good so I contacted them, sent them pics of my hair and the color I want to achieve and asked for prices and thought the price was reasonable and so I booked an appointment. I wanted to get bright blonde balayage, my hair already has balayage blonde but I had a lot of growth at the roots and wanted to get the roots done.
On the day of my appointment my stylist informed me that we won't be able to achieve the color I want on my roots in one session, and that it would take three sessions. First of all this is completely untrue because I've been bleaching my hair bright blonde for 12 years and been getting blonde balayage for the past 5 , so I know very well what can and can't be done, and I've NEVER heard from any hair colorist I've worked with before that I would require more than one session to achieve the color I picked or any shade of blonde, I've always been able to get the color I chose in one session, never had any issues. The other thing is that when I booked through the phone and sent pics they never mentioned anything about requiring 3 sessions they should've at least informed me.
I wanted to leave at that point but it was too late, so then I asked the stylist to show me pics of what we could achieve on first session, they showed me pics, it was a darker blonde than the color I wanted but I was fine with that and I agreed. However the color I got has literally NOTHING to do with the pic the stylist showed me, like ZERO similarity. The pic I saw was light blonde with lots of highlights, my color is a lot darker, it's not balayage it's very fine baby lights that look kind of stripy, I basically left the salon looking somewhat the same as I went in, to the point that no one around me even noticed I did something to my hair not even my family.
Not only that but my appointment included color and styling but the stylist didn't style my hair they just blew dried it using a regular brushing brush not a blow drying brush and after they were done I still had wet pieces near the roots, and this was because the customer that was booked after me came so they rushed me. Now my hair is very curly and it was so humid outside and because 1-the blow drying wasn't done properly, 2- I still had pieces of wet hair, and 3- my hair wasn't styled with a styling iron, 10 minutes after I stepped outside it became this giant frizzy mess it looked crazy and the whole way home I felt so embarrassed being out in public with my hair looking like that.
Overall my experience was bad, I deeply regret every dime I spent over there. Also the price is very expensive for the little amount of foils I got. The salon never offered to do a redo they just asked for more money to make it brighter, but even if they had offered a redo I no longer have any trust in them to correct the color. I will go back to my original hair salon even if it's a lot more expensive at least they do my hair amazingly well and I never have to go through this. read more
