I stayed at premier Inn during my stay in London. It is walking distance to Big Ben, the red phone…read morebooths, and Waterloo station. The room was not big but it was comfortable. Everyone that assisted us was nice. There is someone in the lobby for 24 hours. Happy hour everyday from 5-7pm.

I stayed at this Premier Inn about 8 years ago and that visit was pretty pleasant, so I decided to…read morego back and book it again. For my first visit to London, it was great to be so close to Waterloo Station. I booked the Premier Inn again for a trip with a friend in my most recent visit to London. And nostalgia for my initial London visit could not save this experience we had at The Premier Inn Waterloo. Aside from the great transportation option of being so close to Waterloo Station, it's also right in eyesight and walking distance to the London eye (5 mins), Westminster Bridge/Big Ben (10 mins), and County Hall (right across the street). The Premier Inn hotel is built right into a historical landmark, The "General Lying In" (maternity) Hospital. First off, the lobby is not in the best shape, with many broken check-in machines and furniture that has seen much better days. As a plus, though, there is a Starbucks in the County Hall plaza right across the street, which we visited often, on our most recent visit. The room was ok, but it seems way more cramped than on my first stay all those years ago. Our room did have a nice view out to County Hall with a semi-view of the Eye behind it, so that was nice - and the large window did let a lot of natural light in. The bathroom was ok sized but right next to one of the beds (if you do the two bedroom configuration), so you better be very close friends or spouses to stay in that type of room, because you'll be going to the bathroom right next to them with a thin little door between you. We also saw a tiny bug in the bathroom too, so that was not the best. Another issue we had was that we stayed for an entire week and were told by the front desk that they do not change any sheets or clean your room if you weren't staying there 10 days or more. My friend even had a womanly spotting issue with her sheets and they still would not change or clean them! I've never heard of anything like that and it made the entire visit very uncomfortable. The old phrase "location, location, location" does not save this one, because the location IS great but I don't think that alone was worth all the issues we ran into here.

I highly recommend the night cruise. Seeing all the iconic…read morebridges, buildings and sites like the London Eye lit up is amazing. It is narrated live so you learn a lot too. We were so lucky to have the perfect summer night to have this experience.

I wasn't keen on doing a river cruise, but this was actually quite nice! We did a one-way trip down…read moreto Greenwich, Home of the Royal Naval observatory. The cruise did make about three stops on the way down there, which was a little annoying. Because we would go a short distance, dock, take on a few more passengers, go down river, dock again, etc. but once we got going it was very nice. They also do a running commentary about buildings along the waterfront, which was interesting and helpful. Also appreciated some hints on what to see and do in Greenwich, which was not on our radar screen. But really glad we went there... The observatory was cool, and lots of nice restaurants and pubs. Definitely would recommend this again. Only downside was at some of the passengers had poor manners... Woman in front of us changed her young child clothing, which I really did not need to see.

Great vibe and location But…read more. No places where to buy your stuff in the room or bathroom Tiny bathrooms No night lights just the huge ceiling light No fresh smell in the room do needed to keep the window open through the night And yes the walls are made of paper Great location tough 2.5 stars

I absolutely loved this hotel. From its location to amenities and the wonderful staff. I almost…read moredon't want to review it just to keep people away. First off, the location. It's a 5 minute walk from Paddington Station and The Central Line. You can take the Heathrow Express directly to Paddington station, which is a 15 minute train ride. Considering this was my first solo trip to the UK, the convenience of this was fantastic. Also since it's off the road a bit, there's no noisy road traffic. It's also a short walk to Hyde Park if you're into that and a 10 minute walk to Kensington Palace. It's close to transportation without the noise of transportation! Amenities: I don't know how to describe this place. It's the opposite of modern, but not outdated. Traditional maybe? They ended up placing me in the King Suite, and let me tell you, this made all the difference in the world. So much room, an insanely comfortable 4 post bed. Since the breakfast room is small, you can opt to have your breakfast in your room instead. You just ask for a breakfast card, fill it out, and hang it on the door knob the night before. There's free wi-fi, but you do have to log in every time you use it and the connection can be spotty if you're skyping home. Other basics: minibar fridge, hair dryer, and toiletries. No iron, and nowhere to plug the hair dryer in the bathroom. You're forced to use it over by the desk, where at least there's a mirror. Staff: So great, friendly and accommodating. Things to be aware of. There is room noise. You will probably hear people upstairs flushing a toilet or showering or water gushing through the walls. It's an old building, so be aware of that. If you're a light sleeper, you may want to either pack some earplugs or stay somewhere else. For me, the loveliness of the hotel, location, and staff trump the noise. For a girl who likes to travel alone, this hotel feels like home and I would be happy stay here again.

Fantastic experience staying here and would happily do again. Prime location just tucked away from…read morethe hustle and bustle of Covent Garden. Wonderful staff and awesome bar with complementary snacks. Cool decor and vibe throughout the halls. Temperature control was nice and plenty of lighting options depending on your mood.

When I arrived, there was no bellman, so I had to drag my luggage up the stairs. My first…read moreimpression was how beautiful the hotel was and it's in an excellent location. I'm Hyatt globalist and there were lemon cookies in my room. The breakfast is good. They have a buffet, plus you can order a hot item from the menu. One of the days my room wasn't cleaned, so I called down to the front desk and they said "was your do not disturb on?" That question annoys me so much. No it wasn't and I just want my room cleaned. They add a discretionary 5% service charge to the room rate, which you can ask to remove at checkout. I've never seen that before and didn't like it. I'm fine tipping as you go for service in the hotel, but 5% of the room rate is high. I had lunch in The Parlour and it's a cute restaurant and the food was good. My experience at The 40 Elephants was not as good. I was served right away and liked the bar snacks they brought out. But after I got my drink, there was zero service at my table. When I was seated, I asked if they serve food and they said yes, but then nothing. They were waiting on the tables around me, so I don't know what the problem was, but I never ordered food and just left after the one drink. I actually had a hotel credit to use and I didn't even spend it because that's how I was going to use it. That was the only true negative service that I had at the hotel. There was an automatic 5% gratuity on the bill and that was not deserved.

We were sitting in the airport lounge about to head to Europe, when a gentleman suggested while in…read moreLondon we should have High Tea at The Landmark. We instantly took his suggestion and booked a reservation...and I'm glad we did. To our surprise, it was The Landmark's 125th year anniversary. So it was a special time to be there. There was an abundance of tea sandwiches and desserts, including special desserts for their anniversary. Additionally, to my surprise, it's all you can eat, baby! :-) There were four of us there. And we all very much enjoyed the sandwiches and desserts. Two of us enjoyed all of this elections immensely, and the other two with us weren't fans of the entire selection. There was a wide selection of tea and coffee, too. So that is Very enjoyable. The service is excellent and very friendly. And The Landmark itself is a historic building with great architectural features. Very beautiful. And the doormen were helpful, knowledgeable and friendly. Don't worry about the price. How often will you get to do High Tea at The Landmark? I strongly recommend it.

A truly beautiful hotel. I wanted to actually stay here for my last evening in London but I think…read moreit's just too expensive. It would have to be something celebratory like my anniversary as it's roughly $700 US per night for a standard room. Went here for high tea in their winter garden and it did not disappoint. My boyfriend and I actually arrived 30 minutes earlier than our time and they welcomed us in which was really nice. We were seated and we enjoyed their several teas, filled up on pastries and scones. Chai was my favorite and same with their house blend. It came out to about $240 US for the both of us, which was one of the cheaper options compared to other high tea locations. Just be aware of the 2 hour time slot. After your 2 hours are up, they will relocate you to another part of the hotel to continue your tea.

The Grand Hotel at Trafalger Square, as the name implies, is steps from the famous square. Very…read morecentrally located, it's an easy walk to the Strand, Westminster, and Leicester Square. Only a 20 minute walk to the British Museum! The rooms are modern, good sized and well kept. The staff friendly and helpful. We staid over New Years, so the price we paid reflected that, but the convenience was well worth it! Northumberland Street is in th area closed to traffic for the Fireworks and Parade, but the hotel provided armbands that allow access to the area. The hotel has a very nice cocktail bar and restaurant off the lobby, Boyd's Grill. Guests have access to the Living Room, where you can relax, enjoy a cup of coffee or tea and read between forays into London.

We booked three nights at this hotel over New Year's Eve. Expensive, yes, but lower priced than…read moreother hotels in the Trafalgar Square area, and the location can't be beat. Boyd's bar and grill in the lobby made celebrating easy without going into the cold, and the Caffe Concerto next door was tasty and reasonable. I booked the location since we had tickets for Phantom of the Opera at His Majesty's theatre which is a block away from the square, so I knew we could make it no matter what the weather, which ended up being clear but cold. We hit the National Gallery early, and also got tickets for another show at the West End. St. Martin's Lane is a block away and packed with theatres and restaurants, and the Strand is only a block the other direction, so no transportation needed. We walked to the British museum in 15 minutes. The hotel has everything you expect in an upper end hotel, from historic elegant lobby, decent elevators, a private livingroom sitting area with coffee and comfy chairs, comfortable bedding in a larger room with a large shower, and coffee/tea maker.

We had a lovely 6-night stay at Melbourne house, and would recommend this to other visitors looking…read morefor a friendly, comfortable, clean, family-run hotel in a great location. Pimlico is a wonderful neighborhood to stay in - safe, lots of cafes for morning coffees and baked goods, (we liked Gail's especially) and the hotel is a few short blocks from the Pimlico station, and easily walkable to the Victoria station. In addition to tube proximity, we could walk to many sights, or catch the 24 bus to the West End for theater and restaurants. John, Manuela, Lauren and Nikita were all so helpful, kind and welcoming, and we find that it's so much nicer to stay at a family-run hotel than a big chain. Beds are comfortable and we slept so well. As others said, if stairs are an issue for you, do request a lower floor when you book, and they seem to do their best to accommodate. We really liked our room on the lower level - so cozy and quiet.

Reasonably clean and nice owner plus good location. Most of London tourist attractions are within…read more6 km. This hotel has no AC thus it's hot as hell and no refrigerator in room also no hot food allowed inside the room. Claim to be 3* hotel but in reality it's bed and breakfast hotel. Not recommended for summer stay.

Convenient location in the Diamond District with good transportation options. We had a King in a…read moreground floor room so there was no view but the accommodations were updated, clean and modern. The staff was friendly and efficent.