If I'm back in London this is a contender for any future stay…read more Location is outstanding - walkable to so many things including London eye, Westminster, Big Ben. Breakfast was serviceable and kids ate free with adult purchase. The reality is that when I'm in London I'm not spending much time in a hotel, and with that thought you cannot beat the pricing and cleanliness of the room. Also, if you have little ones, there's a great park right outside the door so it's great entertainment. Highly recommend.

I stayed at this location while visiting London, on a Euro trip in May 2024…read more There are Premier Inn's all over. According to the internet, there are 800+ locations across the UK. Find the location that suits you best. The room itself was great. Modern enough for me, not sure for the pricepoint. It was $204 GBP per night. When I calculated this today, its $264 US, a night. The street in front of the hotel has an access barrier arm restriction, that requires a paid entrance or a key fob to enter. If your using Uber or a taxi for pick up or drop off, you have to walk down to the corner, they can't pick up or drop off right out front. I loved the location because it was easily walkable to all the sight seeing I wanted. Plus the area appeared safe during the day, and at dusk, especially important for solo travelers. Plenty of restaurants across the street. Its literally steps from the London Eye, if that interests you. The drawback is the check in/check out process. There was only 1 person doing it, the que (line) gets long quickly. It was flowing out the door when I checked in and out. And the staff member seemed to move at a snails pace. As if they had never anticipated there would be more than 1 customer waiting. So give yourself lots of time to check in/out, if you are on a tight schedule. The check in/out line is the same. They had an iPad kiosk, but for some reason it was not usable. The entrance to hotel from the street has a flight of stairs, there is no lift or elevator. So if you have heavy bags, you have to lug them up the set of stairs to the entrance. There is no staff outside or inside helping with bags. I guess these small things seem minute in comparison to other things. But can really make or break an experience. At least, if I decide to stay there a again, I know exactly what to expect. The do have luggage stowaway, if you need to store your bag for after check out, but before you leave the hotel. They offer breakfast for a charge when you book the hotel. I think it was aroun $20 GBP per person, it didnt seem worth it. I did not utilize it. Would I stay here again? The hotel brand I would use again, but likely different location.

Very good location in Westminster and close to so many of the highlights of the centre of London…read more Many within walking distance at that. The rooms are small but well appointed and well kept. They are comfortable and the controls present in the walls give good control over the temperature and various lighting settings. The TVs are smart TVs and offer the ability to screen mirror from your mobile device. I found that while this worked in general it would seem to support my streaming services. The staff were very nice, welcoming and helpful.

I had a nice time taking a break from walking around the city and being a tourist all day…read more We had a couple of drinks, and the seats were very comfortable. I think I spent about 2-3 hours there in total. I'm not one for an alcoholic beverage in the middle of the day, but they had these very refreshing seltzers at around $6, which we loved.

We stayed 2 nights at Caesar hotel. It was a last minute decision to stay here…read more The rooms were very spacious for London. Staff was very accommodating. This part of London was fun to explore. Walk through Kensington park and to the castle there. The park dedicated to princess Diana is very close by. Queensborough street is filled with restaurants from every ethnicity. Location location location! The price was super reasonable!

This hotel was really nice and in a good location. I did not care for England, but being able to…read morecome back to the hotel at the end of the day was a nice escape from it all. The staff was very friendly and patient with us. They even went out of their way to do odd things such as fill up my water bottle. Their restaurant was a bit slow though, even though nobody was there. The food was good though. Este hotel fue realmente agradable y en una buena ubicación. No me importaba Inglaterra, pero poder regresar al hotel al final del día era un buen escape de todo. El personal fue muy amable y paciente con nosotros. Incluso nos ayudaron con hacer cosas raras, como llenar mi botella de agua. Su restaurante era un poco lento, aunque nadie estaba allí. La comida era buena.

Beautiful Location, Nightmare Stay…read more Room #1: Cracked sink, cracked shower, stained carpets and walls, nothing like the staged photos online. Even the coffee cream in the room was spoiled. Room #2: Reeked of mustiness. Unusable. By this point, nearly an hour had passed just waiting for someone to move us, exhausting after a long-haul flight. When I asked the front desk for a refund or a clean room, I was met with rudeness from Manuela at the front desk, while the general manager refused to come out and speak with me despite multiple requests. The one bright spot: Ana, the housekeeping manager, was fantastic. She personally found us a workable third room, brought extra blankets, and checked in on us throughout our stay. She deserves a promotion, and frankly, better management to work under. Bottom line: Great location, poor upkeep, and customer service that needs a serious overhaul. Management: give your guests the respect they're paying for, and recognize the staff (like Ana) who actually earn it.

The business has a small front reception area…read more We arrived after a long, long day. The front desk staff was so kind. We were a party of 3. The rooms are small, which was fine since we planned on site seeing and crashing after. We visited for a few days. Each day, the location was clean and quiet. The view outside was of other buildings. Windows are a little outdated but were expected. We had extra toiletries to accommodate all of us. Enough towels (few in closet) were provided and enough for all of us. Location. Within a few minutes of small stores, train station and landmarks. Staff assisted with the location on a map to get to the Hop on/Hop off bus. The front desk staff also assisted with contacting a driver to the cruise pier that was several hours away. The hotel location has a breakfast you can pay for if you decide. We walked through the breakfast options first, and they just added it to our hotel room upon checking out. The front desk has a vending machine with water and a snack. You will need change with pounds or credit card. I was only able to purchase one thing at a time, but it could have been a user issue, lol. Things to know The room has a teapot with tea/coffee. Also, cream-sugar. Along with a cookie. Bring the European plug for electronic. Some of the plugs are located in areas that may need longer chargers. Bring walking shoes. Some roads are cobblestone.

I stayed one night at the Best Western Burns Hotel. I found out I had to go to London fairly late…read moreso did not have a lot of options but this seemed ok. The location is fairly convenient, it is very near Earl's court station (exit towards Earl's Court Road and then just a few minutes walk). The area may not be the most fun part of London but easy access to both Heathrow and the central parts of London. From the outside the hotel looks like he other hotels lining many of the streets in this area. Upon entering there is a fairly small lobby, when I arrived there were several people there and it easily gets crowded and chaotic. Check-in was very slow, the staff were friendly but it took ages for them to help people so was a too long wait to be ok. The hotel does not have a very modern feel to it, taking the elevator to my room on the third floor it felt as if it could stop at any time. Entering the room was a disappointment, even though I did not have high expectations. The room was small which is to be expected and it was bigger than a few other Best Western hotels in the same area I previously stayed at. The furniture did however appear to be older than I and it just looked horrible (see pictures). The bed was small and too soft. Desk was ugly but functional. The room did have a water kettle, free coffee/tea, fairly new flat screen TV and free wifi. Use of the safe would however cost £2 per day, not really a nice surprise. The room further lack a/c, now it was just on the verge of being too hot but could probably be awful on really hot summer days. The bathroom have a cheap plastic feel to, low water pressure in both shower and sink. The bathroom as well as the rest of the room was however clean but it did have the really cheap budget feel so while decently functional (except for the water pressure) it is not very nice. Did not have breakfast or eat anything in the restaurant so cannot comment on the food at the hotel. Looking at the price I paid for the room it was however not good value (granted it was a late booking during what at appeared to be a busy period in London). There are better options for much lower prices (or excellent places for the same money)

Just About All I Could've Asked For…read more Earlier this month, I was able to spend six carefree days in London, during which time I stayed at the Burns Hotel on Barkston Gardens in South Kensington. Though it's owned by the Best Western hotel chain, the Burns is a traditional, unpretentious English hotel for those Yanks like me who, while anywhere in Great Britain, would rather avoid the American-style caravansaries one sees in the States. The Burns looks as it might have been recently renovated as it doesn't have the slightly tatty look of some traditional English hotels. Barkston Gardens is both a short street and a tree-filled, park-like square (open only, unfortunately, to private householders living around the green). It's an island of relative peace and quiet off the busy Earl's Court Road, yet only a three-minute walk from the Earl's Court tube station on the District and Piccadilly lines. On the latter, it's a forty minute ride to Heathrow. My room, #120, was furnished with a very comfortable double bed, two bedside tables, small writing desk with chair, a second armchair, pants press, tea/coffee service, hair dryer, and a small-sized armoire. The hotel had just installed a flat-screen television on the wall hooked to a system that broadcast dozens and dozens of channels. (Though I didn't watch it much, how very different it is from the old days in the UK when one could only view four or five stations!) Most importantly, the room had free wi-fi for an Internet connection to my PC. The only thing lacking that I could have used during my stay was a mini-refrigerator. The en suite bathroom had the requisite sink, toilet and a roomy tub/shower combination. Here, as in every British hotel I've ever stayed, no washcloth is provided with the towels and bathmat. It's a cultural thing. On the street level (ground floor) is an in-house bar that serves pub food in the evening and breakfast in the morning. For no good reason that I can think of, I didn't choose to take advantage of this amenity; I should have. Around the corner on Earl's Court Road are a post office, two banks (NatWest and Barclays), a gym, and an array of both fast-food and sit-down eateries. A very good choice in the latter group is the Orjowan restaurant featuring Lebanese cuisine. (See my Yelp review.) If you want to eat in the room after a tiring day, a half-block away is a Marks & Spencer "Simply Food" store, which has an impressive selection of both fresh uncooked and cooked pre-packaged foods for one or two people, and including fresh veg, fresh fruits, dairy products, snacks, desserts and alcoholic/non-alcoholic beverages. I love the sandwiches! The place is amazing; I wish we had the outlet in the United States. In summary, Room 120 would perhaps be on the verge of cramped for more than one person, and those dilettantes expecting luxury should stay elsewhere. However, for me, traveling solo, it was everything I could've hoped for except for the absence of a refrigerator. It was nothing even remotely fancy, mind you, but the room was scrupulously clean, quiet, and conveniently located to a tube station and food outlets. All this for a price (at the time) of about $135/per night, which is extremely reasonable for central London. I wouldn't hesitate to stay there again. Indeed, I look forward to doing so.

Hotel is reasonably located center of city. It's really clean love that and the bed is super…read morecomfortable. The front desk are nice and there's recently quiet sitting areas if the Americans aren't talking on their cell phones. On the negative while super clean the bathrooms are tiny. I'm 6 foot 230 pounds so the tiny shower is a little challenging water flow is good. Temperature is erratic. Well, I am a titanium member at Marriott. I got no benefit from this hotel, this is why I stayed here.... The restaurant is actually really good and a decent breakfast although pricey but what is in All in all this was a really well priced hotel for London

I stayed for two nights here, first time in London. it was clean, comfortable and very convenient…read morelocation, very easy access and directions from Heathrow airport to paddington station and a 5 min walk from or to station. Staff were super accommodating and friendly. Felt like a maze the first time getting to my room! Good thing I'm fit enough to get into the tiny shower.

Good points: great location, very nice staff, basic necessities that you need…read more Less good points: free wi-fi is only for half an hour. They didn't seem to clean rooms daily, only replaced towels if you wanted to. But the process wasn't seamless - we came back at around 2pm, old towels were gone, and new towels weren't in place yet. Oh well.

On a reticent trip to the area we stayed four nights due to the location right near Tower Hill tube…read morestation. Our room where great clean & tidy we where happy enough as we had pre planned our days out and only going to use the rooms as a base to sleep. Our only problem during our stay was someone coming back to their room just after 2am drunk & trying to sing, but with hotels you will once in a while get an issue with with something like this, we didn't notice traffic noise as we where on the top floor, road side. The rooms where too hot and there was no air conditioning, but there was a fan. We chose not to have food here due to the location as l knew there was lots of places to eat near by, literally there is a JD weatherspoons next door and we are there for breakfast on two days, there is a breakfast area in the hotel but I thought it looked rather like a staff canteen than for the public.

Recently stayed there, and I had a bit of a mixed experience…read more The positives: the location (convenient, quiet, close to tube, etc); friendly staff; apples everywhere; very clean; comfy bed; nice breakfast, with newspapers. (The Continental breakfast is included, cooked extra). The negatives: to do with the room, really. It was on two levels, down a long corridor which felt a bit of an annex, although in reality it is one floor of the adjacent building. On the 'ground floor' level was a decent enough bathroom, with a single chair and occasional table outside. The bathroom was expensively appointed but getting a little rough around the edges. Upstairs was a sleeping platform with a huge and comfy bed, but an incredibly low ceiling, in the middle of which was a beam. It was painted purple to make it stand out, but inevitably I hit my head on it at one point. The ceiling is only 5' 9" high anyone taller would have to bend over all the time. And the beam is about 5ft off the ground, and you can only access the bed by walking past it. (See photos) The dressing table and wardrobe were up there, too, so for tall people it really would be most unpleasant. To the side of the bed was a cubby hole fitted with velvet mattresses and cushions, like a sort of snug. I'm no sure what you'd do with it, though, as you couldn't easily see the TV from it. The other problem was that above is an apartment which is not owned by the hotel. The owners (or visitors?) returned from a night out at 2am and made a lot of noise until 3.30am. Not good for me as I was working next day. I told the staff who said they would complain to the neighbours, but I'm not sure they would have much control over the situation.

Well located boutique hotel in Earl's Court/Kensington, with stylish contemporary rooms. Quiet…read morelocation on Nevern Square, only 2 steps away from tube station and Earl's Court exhibition centre. You can get a single for around £90.