Quiet and clean hotel. I really liked it. Good size room, comfortable bed. Too bad for the old…read morecarpet but it's clean. The windows open a bit to get some fresh air. Very simple and basic but great for me. Excellent location, quite convenient, few minutes walk to the beautiful park and two tube stations. Nice staff. Really love this mellow side street but close enough to shops, pubs and restaurants.

I researched 100s of hotels until I found the Lancaster Hall & I'm definitely not sorry. This hotel…read moreis incredible & the staff are so nice & helpful. The room itself was large, which surprised me because I was traveling solo. It was clean & quite lovely. Some of the impartial reviews are ridiculous. My room was updated, quiet, & the beds were comfortable. Yes, beds, I had two beds in my room. The breakfast was more than I expected & delicious. I would definitely stay here again. The location is an absolute dream. It's a five minute walk to the underground (tube) & the train station. The underground was difficult because it's not handicapped accessible. If you cross the street to the train station, it's easier to take the tube. So many souvenir shops on each street, which was overwhelming for a shopaholic like me lol. Many good restaurants, markets, & it's 20 minutes by tube or bus to Central London. Seriously, this is a must place to stay. You won't regret it. A word to the wise, invest in a high quality hooded rain poncho & keep it with you 24/7.

Alex--the manager and person I interacted most during my stay--is professional, kind, patient and…read morethe perfect welcome from a red eye flight. The actual hotel is small and a stone's throw from Paddington station. Price-wise it's very reasonable and reasonably clean. The amenities include daily breakfast and wifi in main lobby area. It's definitely worth the stay.

This is a fraudulent hotel. I booked through Booking.com for three days, and the hotel cancelled…read morethe reservation two days before the stay. The amount has not been refunded, and I have contacted them several times. انه فندق محتال حجزت عن طريق بوكينج لمدة ثلاث ايام وتم الغاء الحجز من قبل الفندق بيومين ولم يتم استرجاع المبلغ . وتم مراسلتهم عدة مرات .

Folks, this is the hotel to stay at in London…read more * Can't beat the location - it's steps away from the famed Paddington Station (seriously, I stepped off the Heathrow Express and yelled out "OmG, Harry Potter!!") * Super dooper cheap. I shared a room for 5 nights with 2 other lovely ladies and my share was about 260 US dollars. Beat that! * They feed you a hearty English breakfast every morning - the works, tea, sausage, ham, eggs how you like it, beans. I showed up before my friends, stepping off my red eye flight from Chicago on about 3 hours of sleep, but after the breakfast closed for the day and before I could check into the room. They sent me downstairs and prepared me a special plate of the famed English breakfast just for me. This breakfast is so filling you could last until dinner. But with the unique food in London, why would you? But great way to save some bucks. * Quiet. No loud neighbors. * Yes, it's small. But you didn't come to London for where you put your head down at night, you came to London to see the sights. You're not going to stay in your room the whole trip, are you? * Yes, the bathroom is super tiny, but it's hot water that stayed hot no matter if you were first in the morning to shower or the last - 3 girls, we used alot of hot water! I thought it was kinda cool how tiny it was. * Run by a lovely family from Cypress. Great hospitality that will go above and beyond the norm - re: Hearty English Breakfast above. They have hair dryers and adapter plugs free to share and will help you find your way around London and give the best recommendations about areas of the city and beyond. Seriously, what are you waiting for? Stay here!

Hotel is in a great location and the staff are nice. The price range is good for the location,…read morehowever the re was quite a bit of noise outside of our window and there weren't any cups in our room either..i know they are doing a refurb which might add more amenities which would be great. Not sure I would start again under the same conditions. We also had to leave the key each time you went out which could be a bit of a bother

Great location. We had the upper floor with a bed for my husband and I and twins for our…read moreteenagers. This set up was perfect for us as it is hard to find family friendly beds for a boy and girl separate from parents at a reasonable price and Barry House delivered. Decor is a bit dated on the inside as other reviewer commented, but the friendly staff more than makes up for it and it is very clean.

It's fine. On a block crowded with other hotels, it's probably not your best option, but it's…read morefine. My son and I stayed here for three nights on a recent trip to England. We booked a double room but they put us in the four person family room with a double bed and bunk beds. I paid £366 ($492) for the three nights. Pros: It's very clean (though my son said I should mention there was a cigarette burn hole in his bedspread). Friendly front desk worker. Excellent location. Beautiful, quiet yet lively neighborhood. Two blocks from Paddington station and two blocks from Hyde Park, and a block from the excellent Victoria Pub. We arrived in the morning and were able to leave our bags with the front desk worker. Check in was any time after 2pm. Cons: No view from the window in our room, just a claustrophobic bunch of roof tiles and other apartment windows. No elevator. We were on the second floor so not a big deal, but I feel bad for the other guests on higher floors. They advertise themselves as a bed and breakfast but no breakfast is served. They advertise toiletries are provided, but this amounted to hand soap by the bathroom sink and an unlabeled bottle of liquid soap in the shower. No hotel lobby or any place to hang out other than your room.

A great place to stay with less than a five minute walk from Paddington Station. It was so…read moreconvenient to get anywhere in London and the airport. The hotel has a modern vibe. The lobby is small, but it does have a restaurant. It has an elevator. The room was a little small but comfortable. The shower and bathroom were great. It had a coffee machine and a mini fridge. The mini fridge had complementary drinks, soda, water, beer and wine. The staff were excellent. We were able to check in when we got there at 9 AM. They helped us with directions and answer any questions we had. I would definitely stay here again!

I'm a huge fan of the Hotel Indigo chain and this location is absolutely perfect if you are coming…read morein from the airport. The rooms can be a bit small and there is very little room to put your toiletries in the bathroom. The large bowl-shaped sink takes up most of the counter so you are forced to squeeze in your stuff uber and around the bowl. Sadly, the faucet BARELY makes it over the edge of the bowl so when you wash your hands, water goes everywhere and ends up spreading around the counter and gets your toiletries wet! Ugh!! That one detail is definitely not up to the normal Hotel Indigo standard in my opinion. Whoever designed the bathroom should never be hired again! This should be a 3 star review based on that. But.... The saving grace was the front desk and the maintenance guy. We quickly discovered that our safe didn't work. The front desk got the maintenance guy to our room quickly and he reset it. When we were ready to leave, it failed again so they summoned the maintenance guy again. He reset it but it failed again. So he proceeded to replace the safe. Those things are HEAVY!!! The poor guy had to lug it up from downstairs, unbox it, take out the old one, install the new one and then lug the old one back downstairs!! This guy was sweating profusely but handled everything so professionally. So kudos to him and the front desk for making this happen so quickly, thus the 4 stars!!

I stayed in a room that had 4 beds. Had the room to myself. A stool or chair would have been nice…read more Old building so like many London area hotels, no air conditioning. You can open the window and stand out on the balcony. There is a tabletop fan. Beautiful breakfast. Great service.

Nice small B&B. Best regards to B.J.read more

The hotel is located in a nice area of London and a couple of minutes away from the subway stations…read moreQueensway and Bayswater. It's very clean and the staff will make everything to make you enjoy your stay. The single rooms are a bit small though and the telephone and the hairdryers are a bit too old. But I would still recommend this hotel.

Great vibe and location But…read more. No places where to buy your stuff in the room or bathroom Tiny bathrooms No night lights just the huge ceiling light No fresh smell in the room do needed to keep the window open through the night And yes the walls are made of paper Great location tough 2.5 stars

I absolutely loved this hotel. From its location to amenities and the wonderful staff. I almost…read moredon't want to review it just to keep people away. First off, the location. It's a 5 minute walk from Paddington Station and The Central Line. You can take the Heathrow Express directly to Paddington station, which is a 15 minute train ride. Considering this was my first solo trip to the UK, the convenience of this was fantastic. Also since it's off the road a bit, there's no noisy road traffic. It's also a short walk to Hyde Park if you're into that and a 10 minute walk to Kensington Palace. It's close to transportation without the noise of transportation! Amenities: I don't know how to describe this place. It's the opposite of modern, but not outdated. Traditional maybe? They ended up placing me in the King Suite, and let me tell you, this made all the difference in the world. So much room, an insanely comfortable 4 post bed. Since the breakfast room is small, you can opt to have your breakfast in your room instead. You just ask for a breakfast card, fill it out, and hang it on the door knob the night before. There's free wi-fi, but you do have to log in every time you use it and the connection can be spotty if you're skyping home. Other basics: minibar fridge, hair dryer, and toiletries. No iron, and nowhere to plug the hair dryer in the bathroom. You're forced to use it over by the desk, where at least there's a mirror. Staff: So great, friendly and accommodating. Things to be aware of. There is room noise. You will probably hear people upstairs flushing a toilet or showering or water gushing through the walls. It's an old building, so be aware of that. If you're a light sleeper, you may want to either pack some earplugs or stay somewhere else. For me, the loveliness of the hotel, location, and staff trump the noise. For a girl who likes to travel alone, this hotel feels like home and I would be happy stay here again.

I really wish I could give this place, 4 or 5 stars, because my experience in London was otherwise…read moreamazing. However, this hotel got a couple of things very wrong. In fact, if I were in London for more than one night, I would likely have switched hotels. But lets start with the positive stuff: PROS The area is unbeatable. I didn't even need Google maps to find it! Just knowing there was a park right outside, I strolled along for a few minutes from Paddington station, bought some souvenirs from one of the many nearby shops and once I saw the park, I immediately found the hotel. This is amazing, because Paddington station is where the Heathrow Express train stops from the airport. Also, as I had to catch the first Heathrow Express back to the airport the next morning at 4:30am, I did not feel at all weird or unsafe walking around outside so early. The room was small but lovely, the staff very nice and helpful and luggage storage very safe and efficient. I did notice some rumbling (apparently from the trains nearby), but nothing like what other guests have posted; then again, I was on the 4th floor (and yes, it's a steep walk up the stairs, but come on people, get some aerobic exercise, geez!) CONS The room was COLD. As I was fighting a cold and having been outside all day in the crazy, ever-changing London weather, I looked forward to just coming back to my room and warming up in bed. That was not to be... The temperature inside the room was the same as the temperature outside and at no point during my stay did I notice the heater having been turned on. Yes, it's spring, but different people have different needs as far as room temperature. So that was a big disappointment. If you absolutely have to stay here, bring a small portable heater, at least. There was no internet (as advertised on the website)!!! Because this happened to me once before years ago, I now always bring my own global WiFi hotspot - so that saved the day. Otherwise, this could have been a disaster. WiFi is an essential utility, do I even need to make that point? I noticed something about buying WiFi access as I was leafing through the hotel booklet, getting ready to leave - unacceptable... So overall a pleasant but rather disappointing stay.

Two stars due to location - convenient walk to train station. However, overpriced hotel, room was…read moretiny and an even tinier bathroom, no AC (visited during the summer and they gave a standing fan), be prepared to carry luggage up the stairs, and only one towel per person (no hand or face towel).

To start, the guy "managing" the front desk was very unprofessional. I asked nicely if he could…read moremake accommodations for my stay and he told me there were absolutely no rooms available in the 3-4 hotels the company owned. I asked if there was anything i could do and he told me i could cancel the stay but that i would be charged for the first night AND i had to write/send a letter to management with my complaints if i wanted even a partial refund. He said that my room was perfectly fine (hadn't even seen the room had just stepped into establishment) and that because there is no legitimate reason i should be cancelling therefore he would not be providing even a partial refund. Per their policy online, it states that it's "partially refundable. if cancelled after reservation, the cancellation fee will be the cost of the first night. if you don't show up the no show fee will be the same as cancellation fee". No where in the policy is it stated that we had to provide a letter with our complaints and send it to management in order to get even a partial refund for not even staying whatsoever. When i asked to speak to the manager the guy kept saying he was the only one managing the 3-4 hotels nearby and that he was "the manager". I even asked for the managements number and he gave an excuse that one of the bosses wasn't working today so i asked for a different one to which he said he couldn't provide me any of his info. Overall i was understanding that accommodations could not be made however the way the guy spoke to me was disrespectful and appeared untruthful.

Arran House Hotel has a strange balance of providing just enough so you're not entirely…read moreuncomfortable, but so little that there's really nothing to rave about. 3.5 stars for achieving this level of mediocrity. As with most places in London, the hotel is old. The location was great, just a short walk to the Underground, the rooms are fairly clean and a basic English breakfast was included in the cost (beans, sausage, toast, tea). There was a shared shower and toilet on each floor and the water was not always hot. Unlike the States, most of the world seems to have much lower water pressure and less consistent hot water (a shame, but I suppose it's less wasteful). Helpful tip: You need to bring your own shampoo, conditioner and soap. The staff was satisfactory. They provided basic services and did their jobs, but did not go out of their way to be friendly or helpful. This was not a big deal to me because I rarely stayed at the hotel. At the end of the day, you get what you pay for and it would be unrealistic of me to expect any more from this hotel given the cost per night. London is an expensive city, so Arran House Hotel is a good option for the budget traveler seeking a good location and a place to sleep.