Quiet and clean hotel. I really liked it. Good size room, comfortable bed. Too bad for the old…read morecarpet but it's clean. The windows open a bit to get some fresh air. Very simple and basic but great for me. Excellent location, quite convenient, few minutes walk to the beautiful park and two tube stations. Nice staff. Really love this mellow side street but close enough to shops, pubs and restaurants.

I researched 100s of hotels until I found the Lancaster Hall & I'm definitely not sorry. This hotel…read moreis incredible & the staff are so nice & helpful. The room itself was large, which surprised me because I was traveling solo. It was clean & quite lovely. Some of the impartial reviews are ridiculous. My room was updated, quiet, & the beds were comfortable. Yes, beds, I had two beds in my room. The breakfast was more than I expected & delicious. I would definitely stay here again. The location is an absolute dream. It's a five minute walk to the underground (tube) & the train station. The underground was difficult because it's not handicapped accessible. If you cross the street to the train station, it's easier to take the tube. So many souvenir shops on each street, which was overwhelming for a shopaholic like me lol. Many good restaurants, markets, & it's 20 minutes by tube or bus to Central London. Seriously, this is a must place to stay. You won't regret it. A word to the wise, invest in a high quality hooded rain poncho & keep it with you 24/7.

Very affordable, so be realistic about expectations! I had a good stay. It is so close to…read morePaddington, which was my priority. I was lulled to sleep by the sound/shake of the trains, rumbling away any anxiety I had about getting to the train station in the morning. Room was small but seemed clean. Terrible pillows. Bathroom was very small and a little smelly, but great water pressure. A great spot if you want a cheap and convenient place to sleep!

If you're a budget-minded traveler, St David's is a good choice. Situated close enough to…read morePaddington, you can easily arrive and depart with your load of luggage straight from and to Heathrow. It's quiet even though it's in the heart of a tourist section of London. The staff are friendly and provide good service. The rooms are modest but clean and comfortable. It's a good location from which you can get to any part of London via tube or bus. An extra plus is being able to take a stroll around Norfolk Square, a quiet shady park just across the street.

One of the best hotels I've ever been. Outstanding service, breakfast is amazing, excellent…read morelocation, and fast speed wifi connection. Rooms are a bit small, but they're very comfy and well decorated. Do not hesitate on trying this hotel.

2 words: bed bugs. I would give this place zero stars if I could. The sheets on my bed were also…read moreripped and had many holes in them. As I said before, there are were bugs, my mom found 3 in her bed which left the rest of us up for a restless night. We were out the next morning.

It's fine. On a block crowded with other hotels, it's probably not your best option, but it's…read morefine. My son and I stayed here for three nights on a recent trip to England. We booked a double room but they put us in the four person family room with a double bed and bunk beds. I paid £366 ($492) for the three nights. Pros: It's very clean (though my son said I should mention there was a cigarette burn hole in his bedspread). Friendly front desk worker. Excellent location. Beautiful, quiet yet lively neighborhood. Two blocks from Paddington station and two blocks from Hyde Park, and a block from the excellent Victoria Pub. We arrived in the morning and were able to leave our bags with the front desk worker. Check in was any time after 2pm. Cons: No view from the window in our room, just a claustrophobic bunch of roof tiles and other apartment windows. No elevator. We were on the second floor so not a big deal, but I feel bad for the other guests on higher floors. They advertise themselves as a bed and breakfast but no breakfast is served. They advertise toiletries are provided, but this amounted to hand soap by the bathroom sink and an unlabeled bottle of liquid soap in the shower. No hotel lobby or any place to hang out other than your room.

If I could give this "hotel" zero stars, I would. We booked it for 2 nights under the false…read morepretense of a charming B&B near Hyde Park in London. What we walked in to was a sorry excuse for nothing more than a cheap youth hostel. A 95-degree room with a broken AC, a clogged bathroom sink, no towels and a stench of mold and mildew. DO NOT stay at this lying, sorry excuse for a "hotel".

I'm a huge fan of the Hotel Indigo chain and this location is absolutely perfect if you are coming…read morein from the airport. The rooms can be a bit small and there is very little room to put your toiletries in the bathroom. The large bowl-shaped sink takes up most of the counter so you are forced to squeeze in your stuff uber and around the bowl. Sadly, the faucet BARELY makes it over the edge of the bowl so when you wash your hands, water goes everywhere and ends up spreading around the counter and gets your toiletries wet! Ugh!! That one detail is definitely not up to the normal Hotel Indigo standard in my opinion. Whoever designed the bathroom should never be hired again! This should be a 3 star review based on that. But.... The saving grace was the front desk and the maintenance guy. We quickly discovered that our safe didn't work. The front desk got the maintenance guy to our room quickly and he reset it. When we were ready to leave, it failed again so they summoned the maintenance guy again. He reset it but it failed again. So he proceeded to replace the safe. Those things are HEAVY!!! The poor guy had to lug it up from downstairs, unbox it, take out the old one, install the new one and then lug the old one back downstairs!! This guy was sweating profusely but handled everything so professionally. So kudos to him and the front desk for making this happen so quickly, thus the 4 stars!!

We had such an amazing experience here. The front desk was so attentive and kind. We had some…read morespecial needs because one of the guests has had a recent surgery, and they did a great job of placing us near the elevator and giving us a room that made it easily accessible for the person. The room was lovely and comfortable. This was the end of a long trip, so we enjoyed breakfast at the hotel restaurant, which was surprisingly good

Nice small B&B. Best regards to B.J.read more

The hotel is located in a nice area of London and a couple of minutes away from the subway stations…read moreQueensway and Bayswater. It's very clean and the staff will make everything to make you enjoy your stay. The single rooms are a bit small though and the telephone and the hairdryers are a bit too old. But I would still recommend this hotel.

I absolutely loved this hotel. From its location to amenities and the wonderful staff. I almost…read moredon't want to review it just to keep people away. First off, the location. It's a 5 minute walk from Paddington Station and The Central Line. You can take the Heathrow Express directly to Paddington station, which is a 15 minute train ride. Considering this was my first solo trip to the UK, the convenience of this was fantastic. Also since it's off the road a bit, there's no noisy road traffic. It's also a short walk to Hyde Park if you're into that and a 10 minute walk to Kensington Palace. It's close to transportation without the noise of transportation! Amenities: I don't know how to describe this place. It's the opposite of modern, but not outdated. Traditional maybe? They ended up placing me in the King Suite, and let me tell you, this made all the difference in the world. So much room, an insanely comfortable 4 post bed. Since the breakfast room is small, you can opt to have your breakfast in your room instead. You just ask for a breakfast card, fill it out, and hang it on the door knob the night before. There's free wi-fi, but you do have to log in every time you use it and the connection can be spotty if you're skyping home. Other basics: minibar fridge, hair dryer, and toiletries. No iron, and nowhere to plug the hair dryer in the bathroom. You're forced to use it over by the desk, where at least there's a mirror. Staff: So great, friendly and accommodating. Things to be aware of. There is room noise. You will probably hear people upstairs flushing a toilet or showering or water gushing through the walls. It's an old building, so be aware of that. If you're a light sleeper, you may want to either pack some earplugs or stay somewhere else. For me, the loveliness of the hotel, location, and staff trump the noise. For a girl who likes to travel alone, this hotel feels like home and I would be happy stay here again.

Situated right by the Paddington station, the location of this hotel cannot be beat. It's maybe…read more.25 miles away from the station, so even if you're shuttling luggage with you, it's completely manageable. The front desk personnel were incredibly friendly. They helped us with our bags to our room, and informed us of their offerings of afternoon tea and breakfast. The room itself was pretty small, but considering you're in London, that's pretty much the norm. The bathroom was very nice, and everything in the room seemed very fancy. They even had a jar of cookies to welcome us. There was free wifi included in the room rate, which is always a plus. The elevators were significantly on the smaller side, so if you're carrying luggage, you may need to take more than one trip. The service was great, the location was amazing, and the stay was wonderful.

I really wish I could give this place, 4 or 5 stars, because my experience in London was otherwise…read moreamazing. However, this hotel got a couple of things very wrong. In fact, if I were in London for more than one night, I would likely have switched hotels. But lets start with the positive stuff: PROS The area is unbeatable. I didn't even need Google maps to find it! Just knowing there was a park right outside, I strolled along for a few minutes from Paddington station, bought some souvenirs from one of the many nearby shops and once I saw the park, I immediately found the hotel. This is amazing, because Paddington station is where the Heathrow Express train stops from the airport. Also, as I had to catch the first Heathrow Express back to the airport the next morning at 4:30am, I did not feel at all weird or unsafe walking around outside so early. The room was small but lovely, the staff very nice and helpful and luggage storage very safe and efficient. I did notice some rumbling (apparently from the trains nearby), but nothing like what other guests have posted; then again, I was on the 4th floor (and yes, it's a steep walk up the stairs, but come on people, get some aerobic exercise, geez!) CONS The room was COLD. As I was fighting a cold and having been outside all day in the crazy, ever-changing London weather, I looked forward to just coming back to my room and warming up in bed. That was not to be... The temperature inside the room was the same as the temperature outside and at no point during my stay did I notice the heater having been turned on. Yes, it's spring, but different people have different needs as far as room temperature. So that was a big disappointment. If you absolutely have to stay here, bring a small portable heater, at least. There was no internet (as advertised on the website)!!! Because this happened to me once before years ago, I now always bring my own global WiFi hotspot - so that saved the day. Otherwise, this could have been a disaster. WiFi is an essential utility, do I even need to make that point? I noticed something about buying WiFi access as I was leafing through the hotel booklet, getting ready to leave - unacceptable... So overall a pleasant but rather disappointing stay.

Not a good place to stay for a first travel. Our room was on the ground floor tucked away below the…read moreback of the building. The bedroom and bathroom were very small and no shampoo or soap is provided, so we had to go buy our own. With the size of the room it should at least heat well, but the one we received had a window with a broken latch that leaked air from between the panes. It was the middle of the winter so this meant the room was very cold even when the radiator was turned all the way up. I asked the receptionist about it and he came to check, then because the air flow was minimal he said there was nothing wrong with it and he would get a technician to come check it out "later". I tried to place a wet towel over the crack in the hopes that it will slow the airflow in the meantime. Breakfast is worth the £8/day price, mostly because it is low quality with little variety. The dining rooms got crowded on weekend mornings, and it wasn't unusual to have teenagers cutting in the queue and acting rude. I could tell some of the other guests were also disappointed in the meal. At least the common spaces were clean and the Paddington neighborhood is very convenient. The Tube runs right behind the building so on the ground floor the room rattles when it goes by. But that was kind of comforting and the train stopped running at midnight. All of this said, I wouldn't really care if it was just a truly cheap hotel, but it's still too much money for what it is . There are much cheaper accommodations in the city and this one is NOT worth the price point. We also just came from a great hotel in the center of Edinburgh which put this one to shame at a way better price. I hope that a technician does come by some day to fix the broken windows that have so many complaints about them, but I have my doubts.

The staff here are soo friendly and inviting. From the door man, to the front desk, you will be…read moregreeted and attended to from the moment you arrive. One night I woke up at 2am experiencing knee pain. I called the front desk for a bag of ice to help my knee and they brought it up with a smile within minutes. Exceptional service. The concierge helped me plan a day which worked perfectly. I was invited to the executive lounge. The food was great, with different options. Noticeable options were cheese plates and tortellini. They provided complimentary beer, wine, and bubbles. They have a high end espresso machine which is worth giving a try. Location is across from Hyde Park in a very safe area. Shopping, and also Mayfair, are within walking distance. The underground is also within minutes walking distance. Great spot to stay!

This is a year late! We had an unexpected stay in London after flight cancellations and decided to…read morestay in central London for 2 days rather than the airport hotel the airline was giving us. What an amazing stay after the chaos! The club lounge was amazing and the afternoon tea one of the best I've had. They made a challenging situation a pleasure