Would highly recommend! After calling around the area, they were able to take my request Saturday…read moreafternoon and rushed it to be ready by Monday morning. The owner was incredibly kind and their prices are reasonable. Lots of parking available. Will definitely be back!

They did a good job on a 40+ year old Italian silk dress - it came back looking good.read more

This was originally a 1-star review only because I was very disappointed in how they handled a…read moreclaim for a damaged item. However the owner has since responded professionally (within 2 weeks) and I'm back to being a satisfied customer again after 8 loyal years. The reason I selected them originally is the reason I will continue to use them, they use the best processes for dry cleaning items for people who are sensitive to chemicals. I'm highly allergic and I've never had a problem with my dry cleaning coming out of this place insofar as reactions. Their employees are always pleasant and their prices pretty good. I don't recommend dry cleaning precious wool-filled comforters (ever, not just with them - lesson learned), but my cashmere sweaters come back in excellent condition. I won't give them 5 stars because my silks have had questionable results and seem to fade. I'm not sure if that's the dry cleaning or the fabric, though. For every day dry cleaning, they are a reliable place to drop off your delicate items and laundry.

I was new to the area and drive by Continental Cleaners weekly. I'm so grateful I tried them as I…read morehave never had such a positive experience. The staff is friendly, hard working, communicates well and even sends me a text when my order is ready (often times ahead of schedule). They are an asset to the community and a wonderful small business. I highly recommend them for all your home and personal Dry cleaning needs.

Excellent work and ready ahead of schedule. Highly recommend!!! The owners are hands on and do…read moreremarkable work.

Sue is amazing she runs the shop and will go above and beyond for you. She remembers you and is…read morejust the best shop owner. Beyond this the work here is always prompt yet they get every detail. I don't know how they do it. I swear they find a day between Saturday and Sunday... anyways this is the only place I will go in town.

So we are a relatively new customer and could not be happier with our experience with the owners!…read moreSaturday I picked up a pair of pants that happened to be the wrong one and it was really bumming my wife out as it's her favorite pair and she wanted to wear them the next day (Sunday) for a special occasion I texted Jay and he agreed to meet me Sunday morning even though the store was closed! This service was above and beyond our expectations and we were very much appreciative We will be loyal customers for years to come based on this service

Super quick and easy, everyone was very nice. Had my suit cleaned and it looks great. Great prices…read moretoo!

4 fittings and $1,550 (yes) for 4 basic pants: Jeans, Tibi slacks - just needing a hem, nip at the…read morewaist & hips. The seamstress was Lillian. These items should have taken 1 fitting + the pickup. Instead, it took 4 separate fittings because she had cut them so egregiously small - they wouldn't go past my hips. 3rd fitting - still too small. It was a comedy of errors. I shared my anger with Lupe at the Del Mar Location who simply listened then charged full rate. It is the waste of both money and even more importantly - time that is infuriating. Literally 4 separate times I had to set aside time, drive out to 2 locations for them to fix what was extremely basic tailoring. I was warned by several friends not to use them for tailoring. Extremely overpriced for substandard work. I would never trust higher-end couture garments here. Instead I will go back to Anna Taylor Del Mar.

Beautiful work. Expensive but worth it for expensive clothes! Have used them multiple times, very…read morereliable

Terrible first experience -- I won't be coming back. I brought in a skirt for cleaning, and when I…read morepicked it up, the cleaning was clearly not done properly. I had to return it, which was already frustrating. When I picked it up again, I noticed one side of the elastic waistband was loose. Upon closer inspection, I saw that the fabric was actually cut -- clear damage to the skirt. I've attached photos to show this. If this had been the condition when I dropped it off, they should have marked or mentioned it, but they didn't -- because it wasn't. The damage clearly happened while it was in their care. To make things worse, when I returned to have it fixed, they wanted to charge me an additional $10 -- to fix damage they caused. Completely unprofessional. Between the poor cleaning, the damage, and being charged extra for their own mistake, I can't recommend this place to anyone.

I brought in a new jacket I had just purchased a week ago in Japan. I had a couple of stains on the…read moresleeves, and I asked if they could be removed. I was assured it would be tricky but said they could do it. When I picked it up I noticed that there were stains and that the stitching was coming off on the reverse side. They claimed it is cleaned and that of course the stains would spread since it was oil based, in addition they kept blaming the manufacturer for the stitching coming undone. I can agree that the jacket was not meant to be dry cleaned but I was relying on their expertise to advise me to use their service or not and of course I should have not relied on them. They refused to take any accountability and damaged my jacket. They did offer to try to clean again but it would ludicrous to let them try again when they caused this much damage the first time, I was only seeking refund on a $17 service from which they didn't execute carefully. TLDR: they ruined my jacket and refused to admit their mistake.

I needed to get my Melin hat cleaned. Walked into this place because it's right by my bank dropped…read moreoff the hat. They told me it will be ready the next day I needed it done the same day they expedited the process for me. The hat looks clean smells good almost brand new very reasonably priced. Also, one of the workers recommended a tailor for me. That's also next-door. That was also willing to meet my scheduling deadlines I am very happy with these guys. I'm happy also that I found my new dry cleaning place, which is right by my house and by my bank totally recommend.

I've been a client for years, on October 10/26 I had the worst experience with a lady employee…read moreworking at the counter. I give her my order and right away she starts counting shirts and trowing them on the floor, (I take very good care of my clothes I would expect this place to take the same level of care and be respectful with clients) I ask her to stop and she doesn't even care. Her attitude is awful, as she continues to argue with me about another issue. She picks up a call and out loud she says to the caller you will have to wait because I am dealing with these two last minute customers, again she continues with her attitude. Dry-cleaning is a commodity service only differentiated by customer care and service, at which these employees failed miserably.

I brought two cropped linen shirts to this cleaners - one was press only, one was dry clean. It…read moretook an entire week to get it back and it was $22. The exceptionally high price and long time frame would not be so glaring except for the fact that right beforehand, I picked up six similar items (four were linen) from Beasley Cleaners on Carmel Creek, Vons Shopping Center, Valley Centre; it took two days (on premises) and the cost was $27! Quality is superior at Beasley and the staff there is beyond kind and customer service oriented. Owner at Highlands is no where to be found. Communication is challenging at best. Not sure how this cleaner stays in business - seems empty. Buyer beware. Save your time and money (along with pleasant staff) and go to Beasley - right up the street.

I have the worst customer service experience! I took my…read morepants to alter, they did a very bad job, the length is uneven! I noticed that when I put it on... The old lady (I assume she is the owner) insisted that it is ok. I take it off, and lay it on the table to show it is one longer then the other. She try to pull the shorter one to match it, but fact is the pant is trim unevenly, you can't change it. I showed her the uneven length...her response was to "Gosh" me!!! What kind of service it is !!! I am the one should "Gosh" her ! I am not the one want to take advantage, I paid the full price! I am not asking for discount or what... just want her to fix the problem. I measure the pant at home... it is about 1 cm difference... now I have to waste money to take it to the other tailor to alter it! Please stay away from this business, bad service !

Literally a lifesaver she is amazing. Please come see her you won't be I was in a pinch and she…read morehelped me out and she has excellent service and I can't say enough

Great cleaners and fantastic for alterations. Casey does reliable and great work for all…read morealterations. Been coming here for 4 years!

Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.