Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

Great jewelry store and have a great selection of unique and larger Diamond with D color and…read moreclarity. Got my upgrade here and couldn't be happier on ring and

Everyone that works there is so friendly and nice. reasonable and have a lovely selection.read more

I love all the people at the store they are very friendly and helpful when I am looking for…read moresomething I would highly recommend the store

So this is one of the few times I feel the need to write a long, detailed review…read more. I have had "a diamond guy" for many years, so I didn't need to shop around. However, I kept hearing great things about Dash Diamonds, so I figured I would give them a shot. I called and made an appointment because for my diamond guy, it was always more convenient for him, so I wanted to give them the same respect. Unfortunately, I had to check my calendar and change my appointment a couple of times, and they easily rescheduled me. I ended up needing an evening appointment (since I work late), and they accommodated me happily. I arrived to my appointment and was blown away by the atmosphere inside. I generally don't care too much about how a place looks, but this was hard to ignore. I could tell that they are very clean and take care of the entire space. And the inventory was amazing. They had so many options of so many styles in every price range. I was greeted immediately by a young lady and didn't have to wait long before my appointment with a gentleman named Joe. We discussed many different things that were on my mind. Joe was very honest and just as important, detailed. I have noticed that people are very vague and quick in this industry, but not Joe. He discussed everything and even recommended items I could purchase from OTHER jewelers. He made me feel very comfortable, and I purchased a nameplate for my girlfriend that he designed and customized to the perfect size and style to match my budget. I enjoyed his service so much that I returned a couple of months later to discuss a ring to propose to my then girlfriend. Again, he was very honest and even recommended that I look at other rings with other jewelers, because he was that confident in his product and service being the best. I did exactly that, and he was right. When it was all said and done, I was back with him making the purchase because he had the nicest diamond, the best setting, the fastest service, and the most competitive price. He also CUSTOM made a ring for me, since the concept I wanted did not exist. It does now, thanks to them. I like having someone to go to, without having to think twice about overpaying or not getting the best option. I no longer have to think about that because Dash Diamonds is now "MY diamond guy".

very aggressive during conversations and appears to avoid acknowledging the outstanding balance.read more

Went in to look for a Christmas gift for myself, and this was my experience.. I usually get bad…read moreservice due to one's opinion and lack of humanity (I am African American) . But at Diva Design I received the best service so far from any jewelry! I was able to look at different pieces in comfortability and treated with respect as I had given respect. Thank You diva design for being you.

Don't let a small store front fool you. Diva Design has a large variety of jewelry for all ages. If…read moreyou can't find something, they will make it for you! They also sell a large amount of custom made jewelry in their showcase. This is our family jeweler. Been coming here for over 10 years and purchased many important pieces of jewelry. Great prices and great variety. Vatche will always clean my rings every time I come in and he is very knowledgeable!

"I had an absolutely wonderful experience at Kevin's Jewelers! From the moment I talked to Harout,…read morehe was very friendly and knowledgeable. He helped me find the perfect ring, taking the time to understand exactly what I was looking for. I worked with him long distance from Florida. They are trustworthy, the family has been in business for a long time and the quality of the jewelry is outstanding, and I couldn't be happier with my purchase. The craftsmanship is beautiful, and I feel confident that I got a great value for such a stunning piece. I get so many compliments on my ring, I'm Loving it!. I highly recommend Kevin's Jewelers to anyone looking for exquisite jewelry and exceptional service"

I went in the store today just to get a battery for my daughters watch. It was truly a wonderful…read moreexperience. Kevin took my rings and cleaned them, they have never looked so good. Kevin is knowledgeable and truly an artist. He educated me on the custom piece I was wearing and showed me so many beautiful items he had designed in the store. He uses phenomenal technology to show you exactly what your design will look like. I recommend you go. Wonderful experience.

My husband(!!) and I got my engagement ring here and while I wasn't present to shop for it, he said…read morethe woman working with him was extremely patient and helpful, showing him 25+ designs before he settled on the one that he ended up buying. I absolutely adored my ring and thought it looked beautiful. ...but it was way too big (not at all Tapper's fault, I thought I was a different size than I am). We took it back today to get resized and the woman was great with measuring my finger to get an accurate ring size. While there, she asked if we wanted the lifetime protection which we opted for. It includes damage, shipping, resizing, etc and because we bought it, our resizing was included. The store is beautiful, clean, and there are lots of goodies everywhere to enjoy while you shop. I also had to use the restroom while there and it smelled bizarrely good and was impeccably clean. Very conveniently located as well, right near eight mile in Novi. This is the second piece of jewelry my husband has bought for me from Tapper's and I'm very impressed!

They advertise the best prices for old gold and and diamonds. They lie. They bring you in there…read morebecause they think once you're there you'll sell whatever you have for their cheap insulting prices. That advertisement 20% higher than anyone else is beyond ridiculous as they low bulbed the heck out of me. I've taken this to multiple places to get an idea, and they offered less than half of an independent jewelry store.

Fantastic!!! Lovely people, wonderful service, beautiful jewelry! Once you go there, you won't go…read moreanywhere else!!

I had damaged my wedding ring pretty significantly and they repaired it in about a week. I was so…read morehappily because I had had it with another jewelry store for over a month before they told me I had to take it somewhere else because they could not repair it. My ring looks brand new and I am so appreciative! They have a nice selection of jewelry with some vintage pieces. I'm glad I found Stones!

Walked in and I was immediately greeted by Ms Darlene. We exchanged pleasantries and everything was…read moregood to go from that point. I explained what I was looking for and she directly began to show me different choices. Shortly after looking a several different pieces I finally settled on one and that was it. The store was clean and inviting, everyone looked professional and was pleasant. I didn't expect it to be busy because it was the middle of the work day in on working class community. That's the very reason I chose this time and stand alone location in stead on going to the mall. Easy in, Easy out! Ms D explained everything to me, asked for my return business and sent me on my way happy with my purchase and a extremely lighter wallet! One of Kay's better locations. I definitely will return.

Great service awesome selection. They custom make rings and offer sales all the time.read more