I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Where do I start. So may 2022 I customized a ring with shoob, I pick out the diamond I wanted and…read morepaid $3,500 to take the diamond off the floor then I picked out another ring that I wanted but In white gold and wanted the top diamond switched to the diamond I paid to take off the floor. January 2 2023 we went to pay $5,500towards the total cost of the ring. We told them we wanted the ring done March 1st so they made a promise date that the ring would be done this time we were helped by MEECH. (The only other person who has taken any money from us or wrote up any receipt besides shoob back in may 2022) But before that sometime in December we went to pay on the ring and the ring was no where to be found took them awhile to find it. So fast forward to today April 11 2023 my husband went to pay off the ring and take it home and was told that 2 days after we paid the $5,500 payment we came in and switched out all of our down payment to a pendent. Which is NOT the case. They were trying to get us to pay $3,000 more to get the original ring (that is not done) then tried getting us to get a different ring that is NOTHING like the original. Also would not give any money back that we put down. So the lady who had been helping us found the ring and all the receipts saying that we exchanged the ring money for a pendent that was not her hand writing it was someone else's. you think they would be more concerned than they were and look into it instead of trying to make more money off you. So now have a ring that I originally did not want & paid more than the ring is worth. DO NOT RECOMMEND they clearly don't take business serious and the receipt they give you obviously mean nothing. This was definitely an inside job done by MEECH HIMSELF. They have cameras that they can see we never came in and switched my ring to a pendent and they will see it was him that did this. I WILL NEVER SPEND ANY MONEY WITH HUTCHES go to Golden sun jewlery! Hutches is a bunch of scammers. Mind you when my husband was in the store Meech avoid any type of eye contact with him because he knows the shady stuff he did. Video-is the ring I wanted with a square diamond and white gold. The ring I had to settle for because they wanted $3,000 more for my original ring. 1st photo Is the square diamond that I purchased in full to take it off the floor. 2nd photo is the original ring with the white gold band that all the diamonds were supposed to get placed into. Moral of the story DO NOT TRUST THESE PEOPLE!

Customer service is on point and Aaron is one of the best to do business with! Extremely happy with…read moremy purchase.

This is where all the celebrities in the area come to buy their jewelry…read more Many years ago I was told about this place where they can add diamonds in the watch bezel. They use a unique technique where they air press the diamonds to hold their place. They do not use the clamp technique. Something to think about if you are going to invest in setting diamonds. This time around I came in to see what they have. First, you see all the pictures of the celebrities that hey have business with. Truly iconic to see. As for the pricing. Do not get scared by the price tag... it's all open to negotiations!

This is the nicest family owned and operated jewelry store. They are able to order, custom make,…read moreand fix all types of jewelry. Their diamonds are amazing and they're flexible with prices- I think I've even seen people put things on layaway. They have everything from Cartier, to religious pieces, to wedding rings and bands to just about anything else you could want. I've had several pieces made and ordered here and they're always able to beat prices of competitors without compromising quality especially if you shop with them often. Can't wait to find Mr. Right so I could come and design a ring! (Although I must admit to just trying some rings on for fun :))

A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

My husband and i moved to MI a few months ago and i needed my rings resized, we asked in a local FB…read moregroup where people recommended and there was raving reviews for Miners Den. I have to say I'm shocked. First off, the woman helping us was extremely kind but basically kept telling me in a very beat around the bush type way that it wasn't worth resizing them and that they are fine as is. They quoted us around 220$ PER RING if we wanted them resized adding up to over 400$. I've never heard of such steep pricing for a resizing. I didn't agree with her recommendation considering i can barely get my rings on and off. We went elsewhere and ended up getting them resized for 80$ a piece, and to a more comfortable fit for my liking. Maybe miners den just didn't feel like doing it, I'm not sure but we won't be back based off this experience.

Could not recommend enough! Mr. Gross helped me fix my wedding band & I am beyond happy with the…read moreresult! He was very careful, trust worthy & helpful when trying to figure out what we could do. Go to person for all jewelry needs

Matthew does wonderful repair and design work. He has fixed several items for me and I couldn't be…read morehappier!

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

I've been going to the Greenfield Plaza for years. Every since I discovered I could trade in old,…read morebroken jewelry toward something new, I've been hooked. The Greenfield Plaza houses a little bit of everything. Beauty salons, jewelry stores, barber shops, nail salons, boutiques and even cafes. I frequently visit the third floor, which is were most of the jewelry stores are located. But I have been known to take a tour every now and again to see what new stores have popped up. The plaza is most crowded, of course, on the weekend. Not to the point were it's difficult to receive service but more so finding a close parking spot. While I do visit the other shops I highly recommend you visit the jewelry stores if you have the opportunity. Because most of them are on the same floor the competition makes for some great deals!

Management apparently doesn't invest in the building repairs or structure. They do have a great…read morenumber of independent shops including personal trainers, zumba, hair salons, jewelry, clothing and anything else you can think of. However just be for warned that the air may or may not work in some parts of the building. I went to shop at a boutique & liked to have died in the basement (shops are in the basement too) without any air. The plaza does have a daycare for parents to drop off their kids while they shop. It's roughly $5/hr & is another independent shop (pretty smart). Overall the place needs work, but has some good businesses located in it which is why I would go 2 stars. (I rate businesses separately as I visit them).

Wonderful owners and staff. Knowledgeable, engaging and beautiful selection of jewelry, even some…read morehandmade by the owner. I purchased some diamond earrings and they are beautiful. Support local businesses!

What a neat jewelry treasure trove in downtown Berkley! This is a true family enterprise, and their…read morecare and attention are outstanding. I wanted some lab diamond studs and was amazed by the quality and terrific pricing. Zalman's made me a gorgeous ring and took in some gold and silver on trade for other wants. Highly recommended and I am planning on future projects with this wonderful business.

Marilyn gives the best service and I've been happy with every purchase. They have also done an…read moreoutstanding work restoring an old ring for me.

These guys are the best. Quinn (owner, GM) is who we will always drop our prized possessions off…read morewith. From diamond engagement rings to wedding bands to watch repairs, love them!