Ray's sold us an AC unit that we've had to have serviced nearly every single summer. When he came…read moreout this time, I finally asked what was going on. He was rude, said he didn't know how to fix it -- keep in mind, he SOLD us the product -- and then proceeded to tell us, "I see you bought your furnace from someone else and didn't call us." When I asked if I should call the company, he let me know that he was the company. He left without fixing the AC and without saying a word. There are other Lennox AC repair/sales companies out there. Stay away from this one!

Be aware of the heater cleaning special they run, it's a scam. It's nothing but a way to get into…read moreyour house to sell you a new unit. Very disappointed with these scammers and no way would I consider using them for any service they offer

Erv Smith has provided our yearly Service on our Furnace & A/C Units for the last 10 years. This…read moreallowed us to get 24 years out of our old Furnace. When our Furnace went out on New Year's Eve evening, Erv Smith responded within 30 minutes and after a lot of work got the furnace operating again to get us through the holiday. They even provided us with 4 heaters in case the Furnace went out again. I worked with them on several bids and had them install a new Trane 97% efficient Unit on January 5. The installer team was great, cleaned up everything and hauled away our old Furnace. Over the many homes and years, we have owned in 6 states around the USA, I have had to install 5 furnace units. This is my 6th and by far the best installers and Erv Smith Service Company is the easiest and best company I have had to work with over the years. Thanks to a great team at Erv Smith!

Nothing they did actually fixed the problems. They replaced metal drain pipes with ugly pvc pipe…read moreeven though they were exposed under a bathroom sink. The pvc pipes were cracked as soon as they were bumped. I called twice to have someone fix their mistakes and was told someone would call me back, but no one has. AND they were horribly expensive.

Called on a Thursday about a hot water pipe that sprang a leak…read more Other places told me next Wednesday was the fastest they could get here but Bartingale had a guy (Kyle) in the area. He was here in 10 minutes. No pressure to upgrade or replace anything, very helpful and knowledgeable , fast & friendly. I would defiantly recommend them

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

My house was built in 1978. 3 years of my dust, dirt and animal dander. 45 years of other peoples…read moredead skin and whatever types of dander, unknown. I helped replace my old furnace with an efficient gas one and the ducts were caked with dust. I also had an underlying odor that I couldn't narrow down. I called Dave who was referred by a friend. After he was done, every thing was in place and no mess. My house has lost it's underlying odor that was trapped in the dust. When I fired up the furnace last week I didn't have the normal burn off of whatever fell in over the summer. Thanks again Dave!

From the owner: Residential Air Duct Cleaning…read more Products: Dryer Vents, Heater and Air Ducts. Services: Duct Work, Air Duct and Dryer Vent Cleaning, Residential and Commercial, We Provide Before and After Pictures, Available by Appointment Only, Family-Owned-and-Operated, Free Estimates

Highly professional work, friendly techs. Will continue to use them for all of our needed work…read more A.M. was able to get the job done quickly and for a very competitive price going above and beyond to make sure our home was heated as efficiently as possible.

My furnace was repaired within an hour of when I called. Paul figured out the problem that was…read moregoing on with my furnace with in 5 minutes of arriving. I was so happy I don't have to worry if it's going to cut out again. Thanks again for the speedy service.