Received call was told they would be here in about 15 minutes. Aiden arrived and in less than 5 minutes had water heater running. Milked out time by calling his boss (Cody), putting it on speaker phone, saying "I hear a hissing sound, I should stay and check it out, right?" Heater was out for around 18 hours, so of course it will sizzle when starting up again. Done and out door in 25 minutes. Sat in driveway to next 10-15 minutes. Was billed $237.38. Drive time of 30 minutes, an hour for labor and a additional fee of $48 to bring their first hour fee to $168 (per Cody when asked on phone). So drive time is charged at $118 an hour, pretty expensive drive for me. When we called about price of bill Cody said he would check Aiden's GPS in truck and get back to me, been 3 days, by tomorrow, since after 8 p.m. today. We will not be using Tweetgarrot again. Aiden even told us that the head company does not bother them because they make them so much money. Guess now we know how now. read more