Printed my design incorrectly I sent customer service two emails with zero response... Completely unacceptable read more

We placed a small order in hopes to find a quality shirt and embroidery. We received the proof, but did not like the font so revised it 2x. I called in to discuss and was assured the finished work would be exact to the proof. The size of the logo is smaller than the proof, while not discernable in the photos. The font is different and the actual looks terrible. We have contacted the vender, Logo Sportswear, in an attempt to resolve this issue and will revise this accordingly. read more

See all

These folks are great! The sweatshirts they made are fantastic. Also, I blew the order and they turned around the correction in amazingly short time! read more

Absolutely disgusting experience with Logo Sportswear. Debbie, Sue, and the "manager" Mindy were some of the most disrespectful and condescending people I've ever dealt with. I canceled an almost $6,000 order after they delayed me for THREE DAYS over a logo permission issue -- meanwhile, they admitted they don't even have proper authorization to use major brands like Nike or Adidas. The hypocrisy is unreal. Their customer service is trash, their attitude is worse, and I will never order from them again. Save yourself the time and frustration. This company is a joke. read more

Disastrous customer service. They don't care about the customer at all. If "the customer is king" is a motto by which good business go, Let's go Sportswear's motto is "The customer is a contemptible peasant ". I have been trying get my hat for 6 weeks. They do not own up to any mistake or have a sense of shame.! If you value good service, give these dinosaurs a pass read more

It was really easy and kinda fun. I created my intricate logo on AutoCAD. I saved the file as a PDF which I was able to easily load into the Logo Sportswear site. In the site I was able to select clothing items and upload my logo to see what it looked like on the product and in different colors. Very cool. Having also printed my logo I was able judge the size and in the app I was able to see and adjust it as well. I received my items today - I'm really pleased. The only problem was my lack of patience waiting for my stuff to arrive. Amazon has spoiled us, but the custom items are great quality and were worth the wait. read more

Ordered two Gildan t-shirts of the same style, one was heather color one solid. I got t-shirts of different styles - I can tell because the tag had different tyles names and most importantly the fit was different, which is why there are different styles in the first place. The gaslighted me, told me they were the same shirts. Roll the dice , you will get the shirt they want you to have and will tell you it's the same as what you selected. read more

Atrocious service unable to separate a billing address from a shipping address and charge a card correctly. Debbie, pretty much made me feel like I was committing fraud by trying to order something with my credit card and have it shipped to a friend elsewhere. I verified who I was verified my address and it wasn't enough read more

You never know what is actually in stock. Once you've created a design and placed your order, ten days later, they will tell you the garment isn't in stock but suggest some other garments that are in stock. So you select one of the replacement garments they suggest and wait...3 days later, they message you that the garment they SAID was in stock actually isn't in stock either, but then suggest some others that are supposedly in stock, so you select one and wait again... 3 days later, they tell you the garment isn't in stock. See a pattern here? They need to hire someone from Amazon that can link their supplier databases to their crappy website. Maybe then people will know what they can actually order and not take a month to do it. read more

Order 1354312 was my original order. Order 1360722 was the order for two more jerseys that you printed wrong. Order 1366284 was the order where you were suppose to fix the mistakes, but instead sent me the wrong printed jerseys a second time. After I sent you pictures as proof, you stopped returning my emails & now you've responded to my negative review. I sure hope you're trying to make things right & not continuing to waste my time. read more

Love our Lawn Klippers work shirts we ordered. They fit both of us perfectly. The print is great quality. They provided us with washing instructions so the print will last. Wish we could send them our precious work shirts that are still good that our logo has completely faded from already from a different company. read more

LogoSportswear - Front of work shirt - Customized Merchandise Near Me - Wallingford, Connecticut

See all

we purchased 30 shirts for a surprise party in four colors. the printing was absolutely horrible on them. let's of breaks in the letters, not very bold. reproduction of picture for fruit was terrible. thia were not in expensive and for the price I would have thought they would be a much higher quality. find another compqny read more

I'm really happy with the finished product. I thought their online design tool was one of the best out of the ones I sampled. It allowed me to create a unique custom lab coat for my business in no time at all. The company was very careful and communicative to ensure they had the design right before sending to production. The final product is exactly as I had hoped. The quality of the embroidery is fantastic. They nailed my logo and my company name. Many of the competing suppliers offered far less customization at a much higher sales price. After receiving this initial test batch we are going to place a much larger order for our entire staff. We are very happy with the buying process and the finished product and feel we got an excellent deal and a quality product. I would certainly recommend this company for customized goods and will buy again. read more

Very disappointed in a company and service that I used to think was great. They have layered in redundant processes for you to attest that you are authorized to use your artwork. This cost me the timing necessary to complete an important project. They don't say when you hit the "order" button that days later they will require a memo on your letterhead attesting to your authority. They had no remedy and were defensive throughout...no effort to help at all. read more

DO NOT USE THIS COMPANY! If I could give zero starts I would. They switched the style of jackets in my order. I thought I was getting fleece lined jackets and I ended up getting jersey lined jackets. We wanted something warm for our team to wear in the winter and what we got is something you can see sunlight through. They said they would launch an investigation, and in their findings they found that I did approve a switch. That is bullshit!! If I knew they were jersey lined I would have gone with a company who was offering me a better deal. They only offered a measly 15% refund, which won't even cover the refunds I will owe to my clients. I should have checked the reviews before going with this company. They have 2.4 stars for a reason! read more

I ordered blank baseball jerseys, paid for 2 day shipping, got an email that my order was approved. Then get a phone call on the day the jerseys are to arrive saying the jerseys I ordered are on back order. They claim they sent a 'system generated' email notifying me on the day the jerseys were ordered. Never got it. They waited until the day the order was supposed to arrive before following up. Also claimed the delivery date was not accurate...until she checked the system again. Total mess. She is sorry, I have 13 kids without uniforms. read more

The shirts I received were 4 times s large as the sizing indicated. They were so oversized that they not wearable. The company would not send a refund when i sent them photos and dimensions of the shirts. read more

Our coach was celebrating his 25th anniversary which is a pretty big deal. We ordered him this hoodie, which cost over $100. We paid expedited shipping. I ordered it Dec 2. Uploaded the artwork and could see the online mockups for placement. It arrived December 15. I was ecstatic that paying the $26 for expedited shipping was worth it. I opened it to find "SOCCER" was cropped off. The back was printed at a 45 degree angle. Crooked. Awful. I tried to reach someone in customer service but it was a Saturday. Someone got back to me by email saying they would fix it and have it to me before our event. They refunded the shipping. I was so hopeful. The replacement arrived today and SOCCER is STILL cut off. The quality control is really poor. This was camera-ready artwork. All they needed to do was print it as it was pictured. As the saying goes, "first time shame on you, second time shame on me." Next time I will use Custom Ink. Its not very helpful when a printer messes up, you bring the errors to their attention, they apologize and simply DO IT AGAIN. Save yourself some time and aggravation. Go anywhere but this website. read more

See all

I ordered 12 shirts from this company with MY logo as well as the logos for Apple App Store & Google Play on them. They were SOOO concerned about me using apple and googles logo on my app release shirts that they screwed up MY logo and produced a Flamingo in my logo with 4 BLACK LEGS instead of a regular 2 legged flamingo, as my LOGO was submitted!!! A FLAMINGO DOESN'T HAVE 4 LEGS!!!! - WHY WOULD YOU CHANGE MY LOGO!??!? You certainly did not change APPLE or GOOGLE's LOGO! - After emailing the company I was told be Debra that I approved a proof, yes, I didn't think they would CHANGE MY LOGO!! - All I did was make sure the website on the back was correct! - DO NOT USE THIS COMPANY!!! Also the The first order was lost somewhere by FedEx/UPS, allegedly, and I was given an attitude for them to replace the shirts I never got! Now I get shirts that I can't even use! read more

LogoSportswear - Customized Merchandise Near Me - Wallingford, Connecticut

See all

I had a great experience. A bit of a snafu with the online ordering. I called, someone answered right away and helped me. I actually called 3 different times with questions. Each time I received a prompt answer. Even gave me an extra discount for my trouble. The shirts came on time and they are great. I found the price very reasonable. I'm reading a lot of negative reviews for this company and another that I am considering (lower price). Maybe people take more time to write bad reviews than good ones. read more

Logosports wear ... It is extremely difficult to get in touch with a Manager or Supervisor to resolve an order I received in September and am very disappointed in the product and the printing. Have been trying to talk to someone about a return and a refund and only get someone who takes messages and states that someone will get back with me by the next day. Today was my 3rd phone call and 4th email. This is ridiculous!!!!! read more

I would give them 0 stars if I could!!! I ordered a jersey for Christmas for my son they say they are in San Diego but all there Jerseys come from overseas? I ordered this jersey on November 10th they say standard shipping is 10 to 13 days? well it never has come so I got a refund! I got a refund and they had the nerve to ask me to return the jersey at my cost? Kind of hard to return something you never got? There tracking says the jersey is in Compton Ca. Which I don't believe? They even threated me if I didn't return the Jersey they would turn me into there lawyers (what a joke!)! Again which I never got the jersey! HORRIBLE DON'T BUY FROM THESE OVERSEAS SCAMMERS! read more

Stay away!!! The worst bait and switch I've ever seen. They took a $3,000 order, charged my card, said they had what I needed and then reached out two weeks later to say they could only fill half the order! Too late to go anywhere else before Christmas! Absolutely a joke. DO NOT USE THEM. BBB of CT is next! Don't listen to the comment by their "service department" below. Refunding was the easy way out. Customer service is finding a solution when you've been lied to. These guys are crooks. STAY AWAY!! read more

This is the only place I will go to when I need something embroidered. Here are the reasons - The price is right - The date they tell me I will receive my products had ALWAYS been the day, if not sooner - If there is a problem with my order they contact me quickly to help resolve it. The last one is huge. A company that cares about the quality of what they sell is so refreshing. I will be using them again and again for sure. read more

I did a screen print hoodie order through them. The order came out awful. The logo on the front was about 50% smaller than it should have been and what the image showed it would be. It was also crooked and the screen print was already chipping away. I went to these guys because of the lower prices and I guess I got what I paid for: super low quality work. Update: A rep from Logo Sportswear reached out to me and got a new hoodie in the works. It came out better than the first one, but still had some issues. I'll throw them a bonus star for the effort! read more

Manually made sure my order was correct twice! (I messed up both times) Thanks for the personal touch Logo Sportswear!

I hardly write negative reviews but I just had to this time. I'm a CEO of a small online company. One of our employees is running a marathon and has agreed to sponsor the company by using our logo and website name on a T-shirt during the race. We ordered the shirt from LogoSportswear and were contacted by Nicolette an Online Order Coordinator who claimed that our company has a copy right violation because it has the word Apple in it (absurdity). They refused to print the shirt, we couldn't print the shirt in time before the race because we were counting on them. Based on that we can already tell that anything that will come from this company will be a sub-product. Great advice is to take your business else where. Thank you for reading. read more

Received our tie-dye custom printed shirts today. Awesome service and Awesome product! I was a bit weary to order from these guys after reading YELP reviews but seriously 10 out of 10 service and product. I had accidentally ordered youth size t-shirts instead of adult but Logo Sportswear caught it and assisted me in getting the sizes that I need. Thanks again! Great company! read more

Late delivery after charging my account... I could have lived with that one. But after I received the item lettering on the caps were twice the size I asked for. I was looking for them to step up as I had originally sent a pic of the exact lettering I was looking for, but customer service were less than willing to work with me and continually stated you accepted the proof. Not a good experience at all read more

Ordered 2 Unisex jackets from the company. Too big. Tried to explain to them it was the smallest size available but still too big. They said it was men's wear. On the website it says unisex. I asked to return the items. They won't let me. Now I am stuck with 2 jackets I paid $100 for that I cannot use. I will NEVER EVER buy from this company again and I suggest you be very careful when purchasing anything from them read more

Careful buying from Logo Sportswear. I have got scammed twice over team sport clubs. Company will say permission need to sign a waiver then not respond. Don't waste money read more

Placed a small order well over a month ago and have yet to receive anything except excuses. Ordered from a different company and had 50 embroidered polos delivered within 2 weeks. Do not recommend this company. read more

We were ordering sweatshirts for our highschool hockey team and one players name was spelt incorrect. We called back and kept getting the wrong information. It took 2 weeks for us to get another shipment of sweatshirts. They were spelt wrong again. I could never talk to anyone who knew what to do. Finally i got ahold of someone and they said they would be giving me a refund and sending the sweatshirts again. They shipped them for 2 days shipping and i just received them today. The names are spelt correctly but there is not high school logo on the front. Your best bet is to skip the headache. read more

Ordered a jacket that I had personalized and I was extremely happy on the craftsmanship. They did a perfect job and completed and shipped the item very fast. This is the place to go. GREAT JOB read more

So I ordered a custom made hoodie for my bf and paid extra for it to be delivered on the 24th. Logo sportsware customer service contacted me three times saying they didn't have the color I wanted. I originally wanted black didn't have it so, changed it to dark grey didn't have it, the I changed it light grey. I'm thinking since I chose a color that was in stock it would be shipped to him on the 24th. It's not :( the order has been back ordered because from the previous times they didn't have the color I wanted. I bought a custom made hoodie just for them to not make it how I want it and have to choose a color in stock just for it to not deliver on time while paying extra...like why would they sell something they don't have? I'm upset, and if you're planning to order something custom made from them, order a month before because it's ridiculous. read more

This company is great! We found them online in the Summer of 2016 and chose their service due to their easy to use and very functional online creation tool. We've had no trouble uploading our complex graphics and team rosters into their system. Their customer service is outstanding. They are always following up with us after we make a purchase and after we receive our orders. We've made four or five purchases now for beanies, jerseys and t-shirts and each time the garments have been of high quality and our logos always look fantastic. You can tell that they make sure that colors match and your design looks at intended on the garments. They are almost always running promotions, so I would recommend that you wait for a weekend or upcoming holiday where you can save ten or twenty percent off. They also have a good rewards program, as we've accrued a couple hundred dollars in bonus vouchers in just two years. Could not ask for a better experience. read more

I've created two orders from these guys. I was willing to pay the extra charges to not have to meet minimums and it seemed these guys were the best option for that. Fast forward and I spent ~$1k on stuff from them and I don't have a single thing to wear. The first order I ordered Large sizes (I wear XL a lot of times so was taking a big of a gamble here). When I received them they were freaking huge. Easily XL if not XXL. But, I gave them the benefit of the doubt as they don't make the clothes. I'll just throw these in the closet and give them to some large employee later on hopefully. So, I still needed some stuff to wear so I put in a second order. I certainly wasn't ordering Large again so I ordered Medium. They still had my logo (was kind of annoying to incorporate it) so all is good. However, I received my order today. Guess what... medium is too small. That sucks. But, what's 1000x worse is the logo is printed on vs stitched this time! Ugh! I find printed logos so tacky there's not a chance I wear this. But, I'm sure somewhere in the order process the default setting was printed vs stitched and I ok'd it. My fault again I guess. Nevertheless it results in I have spent a lot of time and money and have nothing to show for it. I think I'll go elsewhere where the order process is easier/more intuitive that I can actually get something I can use. Based on my experience with them so far I won't waste my time asking them if there's anyway to fix the situation. I wouldn't even know how anyway. read more

Came in as promised one of the shirts was a bit bigger than expected but other than that great service.Delivered on time, communication was there. Thank you! read more

If I could give 0 I would, placed order for 2 shirts, gave them almost 8 days, paid for quick turnaround, and the day before Iam supposed to get them, "oops sorry dont have it in stock!" wasted my time. read more

A manager contacted me stating they were crediting my entire order because I was not happy with the logo. I did not request this and wanted to provide this update that they did provide a refund, which says a lot about the company. read more

LogoSportswear - Customized Merchandise Near Me - Wallingford, Connecticut

See all