Ordered delivery for a specific date. They over committed to deliveries that day, ended up being…read morethree days late. Day before they eventually delivered they notified me they didn't have what I ordered and were going to deliver something else, no details provided. Tried contacting customer service a couple times but they either have very little support or a lot of complaints to deal with bc it is impossible to get a hold of them. They did offer a unspecified amount of store credit due to my experience but I won't be using this company again

Contacted this useless excuse for a business on Feb 8th in the afternoon to have 18 long stem roses…read moredelivered on Valentines Day. Spoke with Chris who was easy to deal with and ordered 12 roses (supersized to 18 for an extra cost) boxed and delivered for $106. On the morning of Feb 9th I checked the ordered which was marked "changed" and stated I was only getting 12 roses for $106. Obviously I called and spoke with 2 customer service reps that were absolutely useless. They elevated the matter to management who sent me an email (no call) advising that the original employee didn't put in for 18, only 12, so you are only getting 12. I immediately called them back and cancelled the order as I did not agree to the purchase of only 12. I was told my refund would be placed back to my card and would take 3-5 business days. I contacted a local reputable flower store and ordered flowers from me. I checked the refund on Feb13th (4 days later) and noticed the order status was now changed to "packaging". So, again I called customer service, and after being hung up on by the first service rep, I reached one who advised me she could see the cancellation on Monday Feb9th but the company for some reason kept the order going. She then escalated it again to management who emailed me stating at this late date due to their policy the order could not be cancelled, although it was not just cancelled but had been cancelled 4 days prior, not at the last minute. OMG this sounds like a never ending story. I sent them back an email, they are not permitted to have any of their drivers,employees or third party company come on my property, I don't want the flowers, they belong to them, not me and the failure to cancel the order on Monday Feb 9th is not my problem. If their left hand does not know what the right hand is doing, that's not my issue. The order has just been changed to "in transit" now. If I could give this rip off company a "zero" star I would. Terrible business practices. I have contacted my Visa company to dispute the transaction. It's funny, recently I have noticed customer service literally does not exist anymore.

A quaint little flower shop in the heart of downtown Galt. Donna was our flower vendor for our…read morewedding this May. She has been steadily delivering flowers to our family for every occasion, many years now. We couldn't imagine anybody supplying flowers and decorations to our wedding other than her. The staff and owner are so hands on and all services are personalized to your individual needs. We even ordered additional flowers last minute and she was able to deliver without a hitch and even sold it to us, wholesale price. She went above and beyond for our wedding and you can tell from the pictures of the flowers she has made. She is a truly gifted individual!

My dad passed away and I was a little lost. I called Four seasons for 2 arrangements to be sent to…read morethe funeral home. The lady I spoke with was understanding, kind and very helpful and walked me through everything . She understood how I was feeling and what I was looking for and explained every step of the way of what the flowers would look like and the ribbons etc. The bouquets that were sent were absolutely beautiful and just what I wanted. Thank you so much for everything I would recommend Four Seasons Flowers to everyone.

Nice little shop. Great service and very fairly priced. Bought some Lilly's with 4 blooms per stem…read morefor $5 per stem. Will go back for sure! Good quality

We had to have flowers for friends, twice. They were in Ontario. We live on the West Coast. The…read morefirst time was to celebrate graduation of a friend who had just received her PhD. The second time was when a different friend lost her grandmother. We found this florist through other friends who lived nearby. Susie, the owner, was gracious, pleasant and kind. Her knowledge of flowers astounded us. Her suggestions stayed within our budget but the arrangements were abundant and elegant. She arranged for delivery as well. These things are always hard enough to arrange in the next municipality, let alone on the other side of the country. I've seen her website. Her shop looks gorgeous. She took the time to show us options via her online presence and even texted us photos of the final arrangements. I hope I get to visit the shop one day. She also offered to do a living arrangement for a funeral service so that our family could plant it after to remember our family member each time their birthday rolled around when the plant bloomed. The service is the best I have ever had from a floral designer. The options she offered were always within our budget and in line with our taste. While not as cheap as grabbing a bouquet from Costco, her arrangements and bouquets exude good taste. In one case, her arrangement looked like something from Downton Abbey it was so elegant and abundant. Susie knows which colours and flowers go together well. She suggested we stick with flowers that were in season to not go over budget. There was nothing frugal about the look of her creations. They looked very extravagant. For the person you deal with, the experience of choosing flowers and the final product, I wholeheartedly recommend Riverside Florists. They made long distance tributes an easy and pleasant experience with a final product that wowed both families.

I came across this nice flower shop in Cambridge. what an oasis! Nice decor and a fantastic lady…read morerunning the shop. iI will be back.

Rating: 2.5 stars I…read moreordered the Teleflora's Pretty Pastel Bouquet Deluxe. I ordered in the evening off of their website and the flowers arrived the next day as promised. In the morning, the estimated delivery was between 12:00-2:00 pm but did not arrive until 3:30 pm. What was disappointing was the discrepancy between the photo and the bouquet that arrived. First off the alstroemeria were a pale sickly green-yellow rather than the pictured white and pink. Naturally, substitutions happen with floral arrangements, but the issue was that it made the bouquet look uglier and was an unpleasant colour. It took away from the pastel colour palette which was the entire reason I decided to buy this particular bouquet. Additionally, the bouquet was more sparse than the picture which was especially upsetting because I paid an additional $10 to upgrade from standard to deluxe to avoid exactly that. The deluxe package didn't even look as full as the picture, so the difference between standard and the photo is probably sizeable. TLDR; picture is not the same as the bouquet delivered. The substitution was not flattering and the actual bouquet is more sparse.

I ordered flowers for my boyfriend's birthday last winter from Petals 'n Pots. The lady on the…read morephone was very helpful. I picked the bouquet called "pretty please". Since this was for a guy, I asked if she can replace the pink ribbon with another color. Not only she replaced it with red but also offered to replace pink roses with red ones without any extra charge. I loved the fact that she cared about how the bouquet looks and suggested color change when needed. My boyfriend loved the bouquet, and said it smelled beautiful. In fact, apparently the flowers were alive for almost two weeks and smelled strong even after days. Overall, it's a great and affordable service. I'd definitely suggest it for Kitchener-Waterloo area.

Impeccable, friendly customer service. Tasty samples were given for us to enjoy. Beautiful…read morearrangements and dipped fruit available for grab and go. Good first experience, glad I came in. Highly recommended.

From the owner: Edible Arrangements® 1028 in Guelph, Ontario first opened in March 2009. Ever since, we’ve been…read morehelping people in our local community celebrate all kinds of occasions – big and small. Our fruit arrangements and gifts are always freshly-crafted using fruit that's grown and picked to our Fruit Expert® standards. And, we have the best variety of gourmet chocolate Dipped Fruit™, too! (Visit us any time for a FREE sample!) Did you know we also have fresh fruit treats you can enjoy on the go? Stop by today to grab a fresh fruit smoothie, Edible® Donut, chocolate Dipped Fruit™ Cone, or any one of our other delicious fresh fruit snacks! They’re perfect for picnics, lunch break snacks, and even as an afternoon pick-me-up! If you need a birthday gift, wedding favors, a holiday centerpiece, or even a little something just because, give us a call. We can’t wait to meet you!

Always very helpful and kind! Great selections and just a beautiful place to be. Thank you for…read moreyour service!

From the owner: Urban Jungle is a family-owned, independent plant and flower boutique. We are here to help you…read morelocate the perfect plants and to make your experience an enjoyable one. Houseplants bring life into our living and work spaces. To make your plant owning journey easier, we offer consultations, repotting, workshops, local delivery, and space planning services. Bring us your questions and any plant troubles and we will do our best to coach you. Urban Jungle offers a unique atmosphere that brings art, music, and plant life together for an unforgettable event experience. Join us for an classic music, art opening, artist talk, or poetry reading. Check our upcoming events.