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    Logan Internet

    2.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Logan Internet

    Internet service providers

    Telecommunications

    Logan Internet Photos

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    10 years ago

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    T-Mobile

    T-Mobile

    (5 reviews)

    $$$

    I've had really bad experience with T-Mobile this round. I've been with them before and it was a…read morelot better however, this time I've had a lot of problems I have to to say there's just one employee that stood out to me. She gave me a $30 credit for all of the crap that I've been through when no one else offered anything and they didn't help whatsoever and she did her name is Shenita and I bless her so much!

    The representatives that I interacted with were the rudest! I'm sure that this isn't all of the…read moreteam that works at this store, but I had an absolutely horrible experience. I went in to upgrade my phone, and was told different stories about why I couldn't upgrade at the rate I was told. When I explained that I had spoken to another location in a different city to make sure that I could upgrade at a certain price, the two representatives that I spoke to said that they "didn't know what to say" and that they were "right and you're wrong". I even had that other location on a call so we could figure everything out. In addition, I was the only customer in the store, and as we were trying to figure everything out, the guy I spoke to was belligerent and rude. He kept looking at the other employees, who were all sat at the table in the right end of the store. He made rude comments like "That's what I told you before". Even if this was a misunderstanding, I'd be more accepting of just upgrading at whatever price he had told me. But he was so rude that I will be filling an EEO complaint with their corporate office. The other store that was on the phone call later told me that the employee I spoke to in Logan simply didn't know what he was talking about. I gave him the benefit of the doubt, and apologised as I was leaving if anything came off as rude. However, I decided to go to a different store out of Cache Valley, and they gave me the same price (which was only paying the tax and activation fee) that I was originally quoted by the first store I had spoken with. As somebody who previously worked in a fast-paced and heavily customer-facing environment, and who now works in HR, it's not hard to simply be courteous. I've worked shifts where the only thing you want to do is scream at every customer, but it was never impossible to just put on that brave face and work through it. I wish I could have just had a tolerable experience, at least. But just go to the Ogden store. They are a million times more pleasurable to work with, are more than willing to answer your question, are approachable, and don't make you feel like you should high-tail it out of there!

    Logan Internet - isps - Updated May 2026

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