We have been coming here for well over a decade. We used to be able to enjoy great meals on a…read moreregular basis. Whether a large table or a table of four, we could count on good food and good service. I'm sorry to say that my last several visits here were not only disappointing but the last visit on July 7, 2024, has me never going back. On more than one occasion in recent past, we have had food cooked incorrectly. I kept coming back because I know there are few restaurants up north and I want to try to support the businesses. This was the last straw. One of the items we ordered was a hamburger, medium-rare. It came out very well-done, almost burned. We asked for another one. The waitress came out and told us that the kitchen refused to redo the dish. The waitress said she would just place another order take it out of her own money. She was crying. She also asked for us not to complain as she would get in trouble. Mind you, a similar thing happened to us over a year before, with a different waitress. Mistakes are made in any business. Dishes are over or undercooked but it is how the business deals with it, which makes the difference. I'm done with this place. I understand that after last winter, businesses are struggling but the customers are struggling too in this economy and are spending a lot of money to enjoy an evening out. If we are paying for a dinner, we should be able to get it cooked correctly.

Amazing steak sandwich. I've never seen a larger hunk of meat. Highly recommended. This place is…read morevery popular with tourists.

I don't write reviews very often but in this case I am compelled to. I booked the Butternut Loft…read morefor 3 nights. Though the cabin itself was good, I had a very bad experience with the management team. We Rented 2 Kayaks from Hiller Vacation home during our stay. One of the Kayak's was absolutely pathetic and wobbly. My wife almost flipped over when we took it to the late first time. I raised the issue with the management and sent them the video proofs about the issue with the Kayak. But to my disappointment, they completely ignored my complain and were adamant on the fact that the Kayak was fine.

We rented a cabin on lost lake and for the cost of the stay it was truly appalling. The house is…read more beautiful but the service that was hired to clean the home was horrendous. The toilets have not been clean in months and had residue all over. The beds had very cheap sheets which were put on inside out and the wrong way and we had to remake them: the grill and oven have not been cleaned and we had to clean them prior to cooking. The towels that were provided were from Walmart and left residue everywhere. For almost 8 grand a week you would think the home would be clean. There are spiderwebs and dirt and debris all over the floor. The vacuum that was provided didn't work. We would not return due the dirt and grime.

We rented Upper Pine Cabin and it was a big disappointment. When we arrived the cabin was filthy,…read morecarpets had loose dirt visible all over, cobwebs and dead bugs all over the windows, tables dirty enough that wipes came away black, large wet stain by the dining table. The plumbing was horrible and the bathroom door didn't fit in the frame so you couldn't close it. My 8 year old daughter was crying because she tried to close the door to use the bathroom and it stuck in the frame so she couldn't get out till we heard her and I had to force the door open. No outlets at all in one of the "bedrooms" was pretty inconvenient. We stayed one night out of the 4 we booked and just left. I spoke to management (Kathy) and she said thanks for letting her know but nothing she can do. For $300 a night I would expect it to at least be decent. My wife and daughters were very disappointed and so was I, wasted money and my vacation time. I wouldn't trust Stepaway Rentals

as a customer of many years, it sad to leave such a horrible review. We stayed at cabin 3, which…read morewas infested with ants. we contacted the owners which offered us our cleaning fee back. Upon arriving home I noticed a 225$ fee charged to my account. A card that was not even used for this rental. I called to see what the problem was and the cleaning lady accused my family of intentionally bringing ants into the cabin. The manager Paul was no help in receiving the money back. This was a complete scam and the cleaning lady tried to cover her position. I do not recommend renting with this company!

Lets start with my expectations based on the website for Deer Run Lodge locate in St. Germain WI…read more Here are a few things the sell but do not delivery on; 1) " luxurious accommodations", "modern". Most of the walls are original, the carpet is very old, the flooring in all the bathrooms and the kitchen is peeling up from water damage. The 70's would like their decor back. 2) "Our grounds give you the feeling of having the whole property to yourself." You do not have the whole place to yourself. The property is shared with neihboring homes, which are part of a condo association. They use the beach in front of the main lodge which you stay in. They will use your lawn furniture. They will cut across your patio. You do not feel welcome at all. 3)"Deer Run Lodge includes friendly Northwoods hospitality -- free of charge." We were scolded on more than one occasion for taking items from the storage area which were included in our rental fee, after we were told we could help our self. It was difficult to notify the owners when we wanted to use something, they did not answer the door and we could not find the phone inside our rental to dial 0. 4) "Each of our 13 bedrooms offers their own unique Northwood's charm and is equipped with a Twin or Double bed and a Queen or King sized bed." There were no King size beds in any of the rooms. The second day out of seven, the owners removed bedding from those we were not using. So we had to look at bare matresses. 5) "The lodge has 4 full BATHROOMS, stocked with complimentary toiletries". This does not include toilet paper, we figured this out after we went grocery shopping and finished what was on the roll. 6) "Dishwasher". Had to contact the owner because it did not work. Did not rinse the dishes When it worked. 7) "Complimentary coffee, condiments, spices, ice, and cleaning supplies". No condiments to be found anywere. The owner took the spices on the sixth day, they claimed to be packing up for the winter. I really felt like I was in their way. 8) "Desk with high-speed Internet access". Internet was not available. 9) "Full refrigerator" upstairs. Could not find the refrigerator. 10) "Exercise equipment" upstairs. Could not find the equipment. 11) "restful". It is hard to feel this way when the vacuum cleaner is sitting in the front room. 12) "Lakeside hot tub". The hot tub was not kept clean, 3 of my immediate and 2 of my friends went to urgent care for a baterial infection obtained during our vacation, the hot tub is the likely suspect. 13) "Pontoon boat" we prepaid $250 for the boat, the day we arived, if we wanted to use the boat more than 2 days, we need to pay an aditional $250. We paid the extra money. They said the pontoon boat owner was asking for the extra money. 14) "Outdoor shower". Was not available, this may have contributed to a dirty hot tub. It would have been nice to shower after getting out of the lake and before entering the hot tub. 15) "Large swimming raft" No swimming raft, the kids were very disappointed. 16) "Available in all rooms: Alarm clocks". We found one in the entire lodge. 17) "Available in all rooms: Wireless Internet Access" No wireless could be detected, we tried with four different laptops. 18) "Kitchen, Bathrooms and Bedrooms UNDER CONSTRUCTION" We found one wall in a bathroom that could be new, the remaining construction material was dated. The worst part was the hand sink in the kitchen, it would spit up sewer water when the main sink was used, don't set any thing on the counter near this sink. 19) "Take a well deserved nap!" Lodge rules found in the cabin listed quite time to be 11pm, others in our party were awaken after 12am by the daughter and son of the owner enjoying their hot tub in the nude. The owner entered the rental unit on numerous occasions to remove decoration and decor for winterization. There is no way to secure the residance, locks and keys are not available. Could not fill the tube with water to give the kids a bath. So I gave them a shower, but my 2 year old screamed when the water temperature change to very hot unexpectedly. If the wind blows in the right direction, you can smell the trash dumpsters in the lodge. It smells teriable, breath through your mouth when you take out your own trash. Michael Summer 2010 Comments from other in my party. Here are a couple more bullet points: The boat we payed for did not meet DNR regulations for lights. No locks on bedroom doors smelly couches non working outlets unsafe electrical wiring, not meeting NEC no drapery on the bedroom windows broken "courtsity" fans

Showed us comparisons to other properties Kept us informed…read moreof showings and the results Worked to get the sale price we were hoping for Knowledgeable, professional & dedicated Thank you

Jackie our realtor was professional and helpful. She kept in touch with us until we found out…read moreperfect spot for us

Marianne & Ken Allison run a much-needed service in Vilas County and surrounding communities, but…read morethey don't stop there! Allison's Bar Car is more than a mere taxi service; their commitment to customer service makes Allison's Bar Car more like *transportation concierge* (my term ;0) )! They connect people through community networking and transportation, event collaboration, and mutual promotion. Allison's Bar Car makes travel both safe and fun in the Northwoods with road-conscious music, lights, and/or conversation as appropriate. But if you're just looking to quietly get from A to B safely, Allison's provides that as well. They can be seen doing non-emergency medical transportation, helping locals run errands, and even getting kiddos to and from school sometimes. It's a small company, just husband and wife, with the occasional guest driver or two, so client expectations need to be reasonable; it's simply impossible to run 24/7 all over 100s of Northwoods square miles with just a few drivers! Reservations are a good idea so they can best accommodate your needs.

Ken was wonderful. Reliable. Prompt. Safe. Trustworthy…read more When a phone was left in the car he returned it without hesitation. Will definitely use this service again.

We have worked with Bob and Denise on two transactions, buying and selling a home in the North…read moreWoods, while living out of state. They made the transactions seamless and everything went off without a hitch. They are both honest, knowledgeable and professional and there was never any pressure to purchase a home or to except an offer on our home being sold. We would highly recommend Merz and Goldsworthy team to anyone looking to buy or sell a home in the North Woods.

From the owner: We are Realtors that help you buy and sell homes in the Eagle River, Minocqua, Three Lakes, St…read moreGermain, Manitowish Waters, Boulder Junction area - and beyond. We specialize in lakefront properties, lake homes, vacation and second homes, vacation rental opportunities, vacant land, and investment properties. We are the local experts helping you find the right property for you or help you sell your home with a complete marketing plan to get it sold.

Great spot to stay and eat. Very reasonable rates for October. Clean rooms, clean grounds and a…read morefriendly staff. My only issue was the comfort of the beds.

Me and my boyfriend stayed here for our 2 year anniversary last November. We stayed in cabin 2 and…read moreit was beautiful. We originally booked cabin 1 but after looking at more pictures on the website, we decided we'd rather stay in cabin 2 (it was more up to date). They switched us with no hassle. Gorgeous 2 bedroom cabin. One room had 2 twin beds. The master room has a queen bed and a nice bathroom with a shower. There was also a second bathroom with no shower. Nice kitchen with all supplies you need. Cute living room area with two recliners and a 3 person couch. Tv and fireplace. We used the fireplace everyday, it was so nice! The decor is adorable.. rustic and northwoods themed.. so cute and inviting! We had a beautiful little deck/patio overlooking the lake and gorgeous pine trees. We relaxed our entire trip, playing cards, making cookies, watching movies, reclining by the fire, making hot chocolate, and enjoying the scenery and view. We ate dinner one night at the restaurant attached to the lodge/resort.. cant remember the name. The food was good! I had a wrap and onion rings.. the onion rings were perfect! We were the only ones in there besides two older men.. who we believe were talking about us (we were wearing chicago bears clothes.. in Wisconsin. . Oops!) Overall the lodge is nice.. the cabin we booked through them was beautiful and simple to book! Definitely stay here.. in cabin 2!!!