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LOFT Outlet

2.8 (5 reviews)
Open • 11:00 am - 7:00 pm

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9 years ago

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9 years ago

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12 years ago

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10 years ago

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9 years ago

Their clothes are trash and I didn't really like helping there when I had to. Too much drama from immature management .

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DeWayne's - I missed the upstairs

DeWayne's

(61 reviews)

$$

I always have the sweetest time at Dewayne's. I always go in hoping to find a Jellycat, and they…read morealways have the cutest selections, way more than I expected. You can tell they really care about what they put on their shelves. But honestly, what stood out even more was the atmosphere. Everyone was kind, patient, and just genuinely welcoming. It didn't feel rushed or pushy at all, just peaceful and joyful in a simple way. It's rare to walk into a store and leave feeling encouraged, but that's how it felt. I'm thankful for places like this that do things with care and kindness. Definitely a 5-star experience, and I'll be back for sure

Hi. I live in Austin Texas and I come here twice a year to visit my mom and shop at Dwayne's…read more Today I went to the snack area and the red haired young lady at the counter was really rude to us. I did not feel at all like she wanted to welcome us. She did not enjoy anything about her job. I ordered two chocolate shakes and an orange aid. The lady asked me if I wanted pineapple or cherries or anything and when I looked at her and said no, I'd like the shakes plain please she snapped at me. I'm talking about the orange aid. I told her I'm not from here. I did not know that you guys added anything to it and I'm sorry. I just want a plain one. We went outside to the patio when our order was done, and I realized I did not have a straw for my orange aid. So my daughter went in to grab another straw and again the young redheaded lady told her I already gave you straws. My daughter said you gave us straws for the shake, but not for the orange drink. The redheaded lady orange told my daughter, You mean, orange aid. No, I wasn't born yesterday and I come here twice a year and I drop a lot of money at your store. I know that it seems like it'd be a desirable place for young people to work because you get a discount and it's a pretty cool place to work at I think that this girl might need some more training or maybe another girl who really wants to work at that store should take her place.

Carley's Formals - Our Amazing team at Carley's Formals, Inc.

Carley's Formals

(7 reviews)

Beautiful dresses in this store! If you're wanting a high end and beautiful pageant/prom dress this…read moreis the place to go! They also take your picture when you buy a dress and call you a "Carleys Jewel." It's really nice and makes you feel special. Loved both my girls could do that!

On Saturday, February 28th, 2026, my wife and daughter visited Carley's Formals in hopes to find a…read moreprom dress (we have purchased from here in the past). They were met with very young employees who they described as "very nice". The employee asked my daughter to sign a card consisting of her name, email, and phone number, but never explained as to why she needed to sign the card. During the "fitting" my wife said there was an older short blond female who they later found out was the owner of the establishment named "Denise". Denise was described as being very rude during their visit. At one point a dress was handed to my daughter with the lace corset straps untied by the employee. My daughter tried on the dress (with the help of a friend), but after getting the dress on realized it had a zipper in the back that had not been unzipped. They attempted to unzip the dress to remove it, but the dress would not unzip. They requested the employee help them, however the employee was also not able to unzip the dress. The employee then asked if she could remove the dress without unzipping it? My daughter explained that she was able to put it on without unzipping it, so she could take it off in the same manner. Denise then confronts my (juvenile daughter and her friend) in a very rude manner accusing them of damaging the dress. Then begins to yell inside of the store at my wife. Denise tells my wife that they have a policy that only the person trying on the dress and employee's are allowed in the fitting rooms, that my daughter & her friend damaged the dress and my wife was responsible for the damage. My wife attempts to explain that the zipper was non-functional when it was handed to my daughter and asked if was their policy to not have anyone else in the back, why was it allowed? Denise continued to yell in the store at my wife and her employee's and stated "And that's why we have the policy, because of people like that". During this interaction the entire store stopped shopping and watched Denise belittle my wife in front of her family and other customers. Denise was very rude, unprofessional, and will never have to worry about anyone in my family ever buying a dress from her again. If you're looking for beautiful dresses and great customer service, please go to Bella Esposa at the Carolina Outlet Center in Smithfield! PS for Carley's Formals: Please don't give your standard "copy and paste" response as you normally do, if you want an honest review you got one!

Ivy And Cloth

Ivy And Cloth

(6 reviews)

Ivy & Cloth sent me the wrong item. They will charge me shipping to send it back AND a restocking…read morefee! It was their error and want me to pay for it. No, I'll donate the shirt before I do that. BEWARE!!

I placed an order with Ivy + Cloth. This business uses a payment method called Shop or Shop Pay,…read morewhich I was unfamiliar with. I expected to manually enter my payment and shipping information as is standard practice, but the transaction was processed automatically with outdated information before I could review or confirm the details. After completing the transaction, I immediately discovered that the order was being shipped to an old address rather than my current one. I immediately attempted to update the shipping information, and it appeared that the change was successful, as they somehow had my correct billing address. However, the shipping address defaulted back to the outdated address without my knowledge, and the item was ultimately shipped there. When I contacted Ivy + Cloth to resolve the issue--requesting either a refund or a reshipment--they declined to take any action. They told me that the only way they would issue a refund or resend the package is if the package is returned to them from the old address. I tried several more times to work with them to resolve an issue, but unfortunately, they do not seem interested in helping me. I find it surprising, especially since they claim that, "Our roots ground us with a hard-working mentality and a kind soul that appreciates every person we come in contact with." I would expect a company with these values to be eager to resolve problems and ensure customer satisfaction. Happy customers are likely to share positive reviews, which in turn helps a business grow. I hope the company will reconsider its approach to customer service and strive to live up to the values it promotes.

Nautica

Nautica

(2 reviews)

$$

There are always great deals at the Nautica Outlet…read more I came here the other day when heading home from the beach. If you've never been to the outlet mall, let me tell you, the drive is worth the trip. And if you like Nautica you'll love the outlet store. Nearly everything was half off. In addition, they had a 15% off sale due to NC no longer having a tax-free weekend which wasn't even advertised. Yay! I bought jeans which fit me well. I'm a 38x32 and their boot cut jeans fit me perfectly. They are nice and baggy. If you want to look like Justin Bieber with some skinny jeans these are not the jeans for you. Of course, they also have a plethora of other casual and dress clothing as well. They also have a nice selection of women's clothing, and there is even a little something for the kids and toddlers. After you're done here walk the mall and find other great deals.

This is one of my favorite stores for getting Christmas gifts for the men in the family. They…read morealways have much better deals on clothing and accessories than chain stores. Who doesn't like getting a $70 sweater for $30? The people here are always helpful, kind, attentive, and most importantly to me - down to earth. There is no judgment for the people who walk in wearing a plain cheap t-shirt or whatnot, everyone is treated the same. Even though it's a bit of a drive, I always love a good trip to this outlet and usually end up finding a little something for myself on sale as well.

LOFT Outlet - womenscloth - Updated May 2026

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