Louis Assad goes above and beyond with service highly recommend to go to him! I had a problem with my leasing account and he helped me by finding out a way to refinance my car. read more

I really have to shout out all the staff who helped me out today and made the anxiety ridden process a smooth sailing success. Thank you Tony and Michael for the welcoming and patient experience, and thank you to Carol for making sure I completed the paperwork properly. I went home with a used 2022 RAV4. Awesome! read more

Tony and Johnny were so knowledgeable and helpful. we were shopping for a car for my mom. something used with low mileage. they were so kind and helpful. would recommend you ask for them when you arrive. read more

I wanted thank you, Assad for your excellent help with my recent car purchase. I truly appreciate how patient and honest you were throughout the entire process. And you answered all of my questions clearly and professionally. Thank you for making the experience so easy and pleasant. I'm already enjoying the new car and I'll be sure to recommend you and your dealership to my friends and family~Jorie read more

I was in the market for a toyota rav 4 advertised price of 34,484. I spoke with a very nice gentleman on the phone and arranged to come in to purchase the vehicle. On arrival to the car dealership I was turned over to a overweight man with stone cold personality. He told me that the advertised purchase of the car was just a suggestion. And raised the price of the car to 43,000. My low tire warning went on when driving to the dealership. I asked if their shop could fill my tire. He said there are shops around that could do that. I would NEVER buy from that dealership they are greedy and disrespectful to women. I believe he was trying to take advantage of me. It is a horrible place to buy a car!!! read more

Wonderful Experience Thanks to Kamil and Steve! From start to finish, our experience was absolutely fantastic -- all thanks to Kamil in sales and Steve in finance! Kamil was knowledgeable, patient, and genuinely cared about helping us find exactly what we were looking for. He wasn't pushy at all, just super helpful and easy to talk to. He made the whole process smooth and even enjoyable -- which isn't something you can say often when it comes to car shopping! Steve in finance was equally impressive. He explained everything clearly, answered all our questions without any pressure, and worked hard to get us the best deal possible. It was quick, transparent, and stress-free. You can really tell that both Kamil and Steve take pride in what they do. We left feeling confident, taken care of, and really happy with our purchase. If you're heading in, ask for Kamil and Steve -- you'll be in great hands! read more

Lodi Toyota - 2025 Toyota Tacoma, TRD Sport 4x4 - Car Dealers Near Me - Lodi, California

If you have a Toyota and need servicing, this is the place to bring it. The service is truly outstanding--above and beyond in my opinion. From the very first phone call to the moment I brought my car in, every team member was genuinely wonderful. Jeff, my service advisor, went the extra mile to assist me and made sure I only received the services I actually needed--no upselling or unnecessary recommendations. I truly appreciate the honesty and professionalism and will definitely be returning! read more

WOW- this place can NOT be trusted. - Sept 29 - I test drove a used car at toyota of lodi, and when the car turned on a notification showed up on the dashboard saying there's a right side passenger side airbag issue. I told them they need to fix it and they assured me that it was already fixed and they need to just reset the screen. They said the car was FULLY serviced and safe to drive, and when I pushed back they said in a condescending tone: "young lady I said that it was already serviced". I urged that they should check it and they said that I can buy the car, and that they would check it the following week for free since the car should be ready to go. To ensure that they would do so, they gave me a form saying they commit to "check and advise service light (right side malfunction)." - Oct 11 - I came back to get the car looked at and the technician said first that somebody's dog bit the cord and that it's not safe to be driving. I explained that it was sold like this and that they should not have sold the vehicle if it was dangerous or unsafe to drive, and then they agreed to buy the parts and fix it. This may not happen for another week. - Sept 29- ALSO, the bottom shield came off on the freeway as I drove out of the lot, they said they would fix it and when I came back they didn't have the parts. (keep in mind I live in LA and have driven 8-9 hours to come back to the dealership) - Dec 20th- my brakes started screeching and the car halted, I had to have the car towed to an auto shop at 3 AM and had to wait for it to open at 8 AM since it was in an unsafe area. The autoshop looked at the vehicle and said WOW you were completely ripped off and frauded. They said the rotars and brakes were completely unsafe and have not been maintained or updated in many years, and they had bought new brake covers to cover it up- but that this car has not been in a safe condition for many months and likely years. This has been a terrible experience, unsafe, thousands of dollars in repairs, time and money and gas for driving, and nothing has been done. I'm waiting to hear back from corporate, but also working with lawyers on next steps for this negligence. For somebody to try to get a sale for what? To put people in danger? This is not a good dealership and the sales and service team should NOT be trusted. read more

Bad place to do business with. I've gone in for a test drive. The salesperson Singh was very desperate and aggressive. He insisted me to provide my social security number before he can give me the financial calculation. He ensured me that he will but pull my credit score. It was just a formality. I played along because i really wanted the car. He came back with ridiculous numbers so I walked out without making my purchase. Weeks past, my credit score went down by 41+ points. I would be cautious with this place. I'm super pissed read more

I recently called Lodi Toyota inquiring about a service cost, I was interrupted and was then told to hold. When I was transferred to the next party, I had requested an inquiry of cost for service and was met with a loud sigh. Didn't realize my inquiry was an inconvenience. Lodi Toyota will not have my business. read more

If you looking for an simple oil change service, i suggest looking else where. $125 for a simple oil change that took 2 hours is crazy...NEVER AGAIN! read more

My experience here was above my expectations! From my salesman Hugo Romo to the finance experience all was awesome and did not take me long to complete. I started online found my truck and went to the dealership. Test drive and bought the vehicle. With a excellent fico got the right of by better payment than expected. They deal! They're great! This is the place Thanks Hugo you made my year !! read more

Lodi Toyota - Hugo - Car Dealers Near Me - Lodi, California

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A very poor buying experience. They did not properly process the DMV paperwork, and the person that Lodi Toyota sold my trade-in to got dozens of parking violations and toll fees. Lodi Toyota said they would handle everything, and weeks later I was getting more bills, some of which now past due so I had to pay. When I went back they told me to go to the DMV myself, but I had to return again to get the right paperwork, spend an afternoon at the DMV and pay some of the fines. On top of all this their mark-ups are absurd; around $12,000. I haggled them down but still so not worth it. I would give zero stars if possible. PLEASE learn from my suffering and GO SOMEWHERE ELSE!!! read more

Very unprofessional staff and rude. My husband and I drove over an hour to meet the sales person for a good deal on a RAV4 after my parents previewed the car for us the day prior and were told they would be willing to negotiate. We drove down the next morning and loved the car. Once we sat down, we were told we couldn't negotiate the price. So we asked if there was someone we could talk to regarding negotiations and the salesperson said "no, it's just me". No worries, we told him we would be on our way and thanked him for his time. He ran and got the assistant manager who immediately started making demeaning remarks toward us and insinuating that we were closed minded and not thinking clearly since we were passing up such a good deal and stated we would not find anything as good as what they were offering us. Based off how we were treated, we decided to leave and drive back home (an hour away). We went to Folsom Lake Toyota and found a way better deal for the exact same car with more included at similar mileage despite what Lodi claimed. We signed our papers and I got a message from my mom screenshotting that the salesperson we spoke to texted her stating that she needs to convince me to buy the vehicle from him and that I was not budging and she needed to convince me. Very unprofessional. Why exactly are you texting my mom? She had nothing to do with the purchase and I'm a full grown, married adult. Ridiculous! read more

Jordan called me on my first consumer report car pricing. He listened and worked on finding me my dream color. When that didn't work out we went in and Jorden was phenomenal suggested a car that wasn't even on our radar. It was perfect. We are looking forward to a great car that will fill up all the adventures we can dream of. Jordan was attentive, listened and we found THE car. He was awesome. Carol handled our paperwork and made the whole process a breeze. I am going to Lodi Toyota for any car matters I need. read more

We came in interested in a vehicle but kept our options open. We got help from both JAVIER and JONATHAN and they both worked to get our payments to a comfortable price that we could agree on. Highly recommend speaking with them. read more

Rushed to sell me a GR Corolla Core with mark up. Didn't complete the PDI, left the transport shock blocks in the car. Cool. read more

Called in Thursday evening at 7:30 pm to inquire about a RAV4 XSE Hybrid listed on their website. Johnny pick up the call and was so helpful and polite from beginning to end. He texted us pictures and emailed the spec sheet to the car that same evening. Following morning at 9:45am we arrived, test drove the car and got a great deal on our trade-in. Carol in finance was great also! 3 hours later drove away in my first Toyota ever, a 2024 model with Toyota financing. Thanks Johnny & Carol for a great auto buying experience! read more

Lodi Toyota - My first Toyota... "Evie" a 2024 RAV4 XSE Hybrid - Car Dealers Near Me - Lodi, California

Purchased a vehicle with a clean carfax according to Lodi Toyota. Went to find out couple weeks later that that bumper and trunk either got replaced or repainted for some reason. You would think that after their "100" point inspection that they would have noticed that or turn a blind eye and sell the car as is like they did. Just be careful and really inspect the cars. You just never know even coming from big dealerships like Lodi Toyota. Shout out to Mo for trying to help and fix the issue . But it never got right. 30k car with a mismatch bumper / trunk/ body . Also do not get your car detailed there . ‍ they tried waxing the car and knocked the clear off the tail light. JC the salesmen . All nice trying to sell a car and once you call concerning an issue blows you off. Worst customer service read more

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This is my first time using Lodi Toyota. We were loyal patrons of Florin Road Toyota until they moved to Elk Grove and we followed our service professional, Fred, there. We continued at Elk Grove Toyota for another 15++ years. But the cost of gas has forced us to look for a closer dealership as we live in Morada, CA and Lodi is only 3 exits away on Highway 99. My new service professional is Ty. I haven't met him in person yet, as I had to have my 2003 4-Runner towed to the shop on Tuesday. However, Ty has been fantastic!! He called me when the car arrived at Lodi Toyota; he called when the initial service diagnosis was complete and fully discussed his recommendations and also gave me recommended options, with a timeline for completion. Ty has been professional, responsive and extremely helpful. He knows this 4-Runner belonged to my now deceased Mom and respects the sentimental attachment I have for it. I will meet Ty on Monday when I go get the 4-Runner and provide an updated report on the actual service. But I believe it will be another great 5-Star review for Ty and Lodi Toyota. read more

Lodi Toyota - My Mom's 2003 Toyota 4-Runner. - Car Dealers Near Me - Lodi, California

Never again will I buy a car from Lodi Toyota or recommend them to anyone. I will not use them for any service or parts as well. The car, a Lexus RX 350 had large scratches on the rear hatchback door. I had it added to the repair due bill. I would expect the end result on my due bill in paint repairs would be satisfactory for me, instead it looks like a kid from kindergarten did the repair. After they had the car for 2 days I let them know the the work was terrible and was informed they would need the car for about a week to fix it properly. After waiting over a week for a call to schedule an appointment they called to let me know that they Lodi Toyota will not be fixing the scratches in the paint and the work they did Lodi Toyota is good enough. Really? what ever happened to good customer service? Apparently with Lodi Toyota all they want is your money and then they send you on your way. I would expect this type of treatment from a small unknown dealership but not a major one. read more

BEWARE! They try and charge an extra $2000 on new cars for their "artic blast" service. I walked over to the service department and they charge $160 for the same service. They also are trying to charge$1500 for their "Pro package" which is nitrogen in the tires, stickers on the edges of the doors and a lifetime battery warranty. And the best part was the extra $8000 for "fair market value" $11,500 in markups on a $27,000 vehicle read more

This place has every dealer red flag that you're warned about before buying a car. They will change their story and lie repeatedly and will play games. Very unprofessional. Im convinced they only sell cars to old ladies who get ripped off. Save yourself the headache and time and shop at literally any other Toyota. read more

I went in fully approved for a car. The salesman and general sales manager were extremely rude and unprofessional . We saw the car advertised at one price had called in to reserve the car. When we got there they increased the price another 1k. I had to ask to speak with the sales manager , he unwillingly agreed to give us the original price or negotiate but was extremely rude . We turn left to another dealership and bought another vehicle that same night. Much better customer service and experience. Lodi Toyota failed horribly and will get any of my business! read more

Beyond satisfied!! Louis Assad went above and Beyond to get me a great deal on my new Camry. In need of a vehicle asap as I commute to work I explained my neediness to Louis and he made sure to get me into the vehicle I chose to be in. I had the joy of experiencing a Gentleman from the Parts department as well and he was able to get me the floor mats for my Vehicle even though they were hard to acquire as well as a key fob protection sleeve. Great customer service all around! I highly recommend to anyone looking for a Toyota to purchase from Lodi Toyota and ask for Louis Assad! Thank you to the Lodi Toyota Team. Sincerely, A very happy and will be returning customer. read more

Lodi Toyota - Car Dealers Near Me - Lodi, California

We recently purchased our new 2023 Toyota Camry a few weeks ago here. Our salesman was Manny. By far, he was the easiest and most knowledgeable person to work with. He was fast to answer all of our questions and helped us out as much as he could. Even after picking up our new car, he was still there to answer our questions if we had any. Thank you much Manny! ******** 0 STARS FOR THE SERVICE DEPARTMENT! They're rude. I was standing there for a least 3 mins, without anyone else around and they literally see you standing right over their desk and yet still does not acknowledge you are there at all!!!!!!!!!!. Not even "how can I help you" or "do you need help?" At least two of them older men sitting in their office. And who ended up helping me?? The young guy behind the cashier. He was very helpful to answer my questions and even recommended an auto body shop that can fix my car. I left there asap. Here's an advice for the two other men, if you don't like your job, quit!! Instead of being there with frowns on your faces and acting rude. Did you think you were gonna sit there getting paid not doing anything?? Take the advices of all the other reviews about their service department and take your car elsewhere. read more

First off. I had a very specific situation. I have a lot of negative equity and reached out to see if they could help me get into something bigger, while staying within my financial guidelines. Louis was my salesperson and this guy embodies everything about a scummy car salesman. I am a PhD candidate in finance and told him that I speak finance. I also told him I taught sales for 20+ years, so don't treat me like another consumer that has different qualifications and knowledge. He tried to sell me on all kinds of different things I didn't ask for, illustrating he had no desire to listen to what I said. He then offered me "free money" which was just a 6 mo no interest down payment assistance. Since (I) would have to pay it back, it's not free. And then tried to explain to me how interest works. Um, dude, did you listen. I have a degree in finance. And then he spoke to me condescending. I asked for my car keys back, which he was reluctant to give. As my children and I got into our car, he ran up to me and offered a "new idea" about an electric vehicle. Which I told him I did not want. He tried blocking my car so we couldn't leave. Offering a lease to buy option... Where were these "new options" when I first arrived? Don't patronize me. I then explained why I don't like leases... And he said "where did you learn that about leases, that's not right"... Dude, I could easily get a FA license... I know things about leasing. Hence why I outlined my entire financial picture and he still treated me like I was financially illiterate. Louis is the exact reason people hate their car buying experiences. Avoid this dealership if this is the type of individuals they employ. (But thank you for giving me a real-time experience to explain to my kids how not to conduct business) read more

I am in the market for buying a new car, but I am never coming here! My husband had a headlight go out ion him this week in his Camry. We already have a replacement bulb, but did not have the tools to do the replacement. We stopped at this dealership ask if they could swap out the bulbs and I was going to check out the Rav 4's they had on the lot (I have the approval paperwork from my bank for the purchase of a new car). The service guy said they are aren't taking any walk ins on Saturday. I said "it's just a headlight bulb change and I already have the bulbs?" "He said, nope I am not taking any walk ins and I am not making any exceptions!" There were no other customers there!! There are signs all over the dealership saying "under new management" "come and check our sales and services". Well management, you might want to look into your service department. This could have been an easy sale, but now it is just a shitty Yelp review for your business. read more

Place is a joke. Went in to get a purchase order for a car that was listed for 42 days on their site only to find out it was sold 16 days prior! Then, they offered me a different car that already had front bumper damage like it's hit a wall! SMH wouldn't recommend this dealership at all. read more

Lodi Toyota - They still have the car listed, even after the day was over with. - Car Dealers Near Me - Lodi, California

My husband and his coworker had a great experience with them thanks to ( Brigette Censullo, Bryan Collins , Cory Silva) they are very understanding and they did whatever they can to help. read more

Lodi Toyota - Car Dealers Near Me - Lodi, California

The worst costumer services you can get. They seem like they are so smart. I was coming to a paint coverage which is included in the warranty. And when I drove to there and wait in the line for 30 mins. By the end of the time, the service person told me that I have to speak to a third party company and file a claim. I think majority of you will speak to a manager, they are even worse, I don't even know how they become the manager. read more

Went there with my s/o originally to look at a 2023 Toyota Four Runner and ended up taking a couple of trucks out to test drive. We were met and greeted by JC. Remember the name. Most of the SUV's and trucks in the used car lot that we looked like they had seen better days. Trim on them didn't match all the way around and looked as though they may have been previously in a accident. Or the steering wheel would vibrate in my hands as we were driving it down the road. We also drove a 2023 Tundra. Which was fully loaded and in all honesty we would have considered purchasing it but when we got a quote for what they wanted us to finance it for 15k over MSRP, we were quickly remembered why we don't go to dealerships and sit down. Please understand that this place is to be avoided by anyone who has any common sense. Do your research online and make sure the vehicle is on premises before showing up wasting your time and possibly your hard earned money dealing with the sales people here. read more

Amazing !!!!!!!!! JC Miller was our sales consultant and went above and beyond for us. We were looking for a Toyota Corolla for our son and he assisted us with getting the vehicle that day! No hassles with this dealership. Straight forward is what you will get here. Above and beyond service. Highly recommend. read more

Listening to the customer Getting the details straight. If you can't deliver the type vehicle that I am looking for then say so. Moving on to another dealership that pays attention to what is being asked. read more

This was hands down the best experience we have had buying a car. The process was fast, all information was delivered to me clearly with no hassle or run around. Our sales consultant JC Miller was patient and made the process so smooth for my wife and I. Highly recommend coming to this dealership! read more

Shelby the receptionist put me on hold while I was talking to her, transferred me to someone's line that's not in office, and kept doing this repeatedly the following times I called! Not only that! But I also need my speaker replaced, my vehicle is a 2023 and is covered under warranty and they refuse to replace my blown speaker. They refuse to let alone do the proper testing! I would never come here again, they are racist, and they are hateful. They don't deserve any service or any work! They need to do a clean sweep and replace the workers read more

was In a horrible car accident in February. When car shopping Manuel V was absolutely amazing! Talk about a guy who knows his stuff. He went out of his way to make sure I was absolutely comfortable and really made sure I would pick a car that would still put me in a good financial spot. Miss carol in Finace was absolutely amazing , she helped me in more ways than one. She took the time to explain everything and made sure I was take good care of. I ended up coming a cross some issues with the finance company manuel helped me every step of the way and helped me get my situation taken care of. Talk about great amazing customer service. And going the extra mile. I'm beyond great full for this staff who truly truly helped me and made me feel like family and gave me a wonderful experience. read more

Lodi Toyota - 2021 Toyota Camry - Car Dealers Near Me - Lodi, California

I had to come here and give this facility a five star review. I just had my car serviced and had a little issue. I did let them know and the service manager called me right away and talked to me. I was happy with how fast they responded and willing to make things right. Thank you Lodi Toyota. read more

Bought off the showroom floor, 2021 Tundra. Next day check engine light goes on, call the sales ladie they set ut up for next day service. Next day I'm asked how I want to tow it in...no you make arrangements and get it serviced. 5 hours later they pick it up. (good thing I didn't wait for tow the previous night!) Three days later they say it's ready, I ask about what was inspected. I pulled the code & knew what causes were, oil pressure, oil pump, oil pressure sensor. Service manager was shocked I knew what I was tallkng about. With in two weeks, infotainment screen goes blank 3x. Dealer never returned my calls or responded to my request to rewind contract, I wanted out! Ended up trading it away for a Silverado. Dealership got their money, they didn't care after that!!! read more

Lodi Toyota - Car Dealers Near Me - Lodi, California

The owner, General Manager, Mr. Mike Lahham was the main reason why I got my dream car here. This was the very first time, the owner himself was the one who helped me from credit application till I got the loan. Very rarely that the GM himself will help an ordinary person like me. Unbelievable! But yes, he did it. Me and my husband don't have good credit. We're even below average but he made it possible. He has a BIG HEART for everyone. In his eyes everyone should be treated equally. Special mention to Eric of Finance who had been so nice and accommodating, explain every single details. Also special mention to John or Johnny of Sales helping us with the papers and showed us how to use the special features of the car. Awesome people and excellent customer service. read more