READ THIS: It took me a few days to even find the words, I'll try…read more I was desperate to get my 75-pound doodle groomed after chemo treatments and before he started 20 days of radiation for cancer. I waited too long and had such a small window, but Shell squeezed him into her insanely busy schedule just simply out of the kindness of her heart. When I picked him up he looked incredible, easily one of the best grooms he's ever had in nine years. Then, when I went to pay, she told me she was covering the entire visit. I tried to argue, I was so determined to pay and tip her big, but she wouldn't budge. She just said, 'You have enough going on.' I completely broke down crying right there. I've told this story to so many people this week and I cry every single time, watching them tear up too. *Shell, your talent is amazing, but your kindness and compassion is what I'll never forget. You'll be seeing a lot more of us. Thank you from the bottom of my heart. Everyone needs to go see her, she is so worth supporting. "WHERE PETS ARE TREATED LIKE FAMILY"

Absolutely perfection. I am so picky about where my two Shih Tzu's go, because they've had some bad…read morehaircuts. This was luxury all the way for them, including a blueberry facial. They are so soft and fur is literally the perfect length. I love how clean and polished the shop is too, and how you can see your dog when you go in. They're not just taken to a random back room that you never see. I would give all parts of this visit a 10 out of 10 and I'll be going back in 6 weeks for them.!!

I've been bringing my cat to Rocklin Pet Spa since 2023 and had consistently good experiences until…read morethe past year, when she's come home with two unexplained injuries. The first being bloody scabs on her face last July. I spoke with the owner, and while we couldn't agree on the cause, the scabs healed and I gave them the benefit of the doubt. It felt like an isolated incident, and they seemed genuinely interested in making sure she was okay. The second incident happened more recently and is harder to set aside. After her appointment, her groomer pointed out a large patch of missing fur on her back. I was asked whether she'd had recent flea treatment or vaccinations, and the answer to both was no, with her last vaccines being eight months ago. I didn't want to jump to conclusions since I was looking at her while she was in her carrier, so I waited until I got home so I could properly assess how visible it was once she was up and moving about. I got home and confirmed that the patch was significant and clearly visible. I would've 1000% noticed something like this. I was with my cat the entire morning. She was sitting on my lap and I was petting her back just 30 minutes before her appointment; it would've been hard to not notice such a significant amount of fur missing as it would've been right in my face and I'm the type to notice if this cat has so much as a booger in her nose. I called back and spoke to her groomer who insisted they didn't remember anything happening during her appointment that could've caused this but they also said that they didn't notice the very noticeable missing fur until near the end of the appointment. I don't know what to make of that, but I am positive that my cat did not arrive this way. The saving grace is that my cat didn't seem to be in any pain and fur grows back (although I'm sure that spot on her back must have been really sore). This was an extremely upsetting experience as my cat is so sweet (even the groomer said she never gives them any trouble) and I only want her taken care of. Let me be clear: I don't believe anyone set out to harm her, but I can't overlook this careless incident and I just don't feel comfortable taking my cat here anymore unfortunately.

We hold Rocklin Pet Spa in the highest regard. I cannot speak highly enough about Susie and her…read morestaff. My dog Parker is typically anxious during grooming sessions, yet the team consistently demonstrates exceptional kindness and patience, which allows him to relax almost immediately. They dedicate time to understanding my dog's individual needs and ensure his comfort throughout the process. As a result, his coat is healthier than ever, his grooming is consistently excellent, and he exhibits a joyful demeanor upon pickup. It is rare to find individuals who exhibit such genuine care. They do more than groom my dog; they provide him with comfort, relaxation, and happiness. I am sincerely grateful for the compassionate care they consistently offer.

Wish I could give more than 5 stars. We have an 11 year old 180lb St. Bernard that we took to…read moremultiple other groomers over the past year and all have quit 1/2 thru or just flat said no. Because of that she had matting and flea issues, and sadly she was just a mess. They got us in and took their time making her comfortable and she looks the best she has ever looked in the 10 years we have had her. Great updates before, throughout, and even the next day! Photos (printed photo super cute touch). All together 10/10 experience. Worth every penny.

Great place, friendly, did a fantastic job on our German Shepherd!!…read moreI was a bit surprised to just see the dogs that were done milling around in the salon area with other dogs up on the tables getting their grooming, but it apparently works; no one seemed anxious, no barking or fuss, just happy puppies when I was there

I've been coming here for years. Helpful staff and they do a wonderful job grooming my very furry…read moreBernese Mountain Dog!

Everyone has to know that they are open again, what a blessing, we r so excited to see them open…read moreagain. I go there every week for the dog wash and treats. Love going there and my dog Luna loves it too.

Everyone has a nice stress free haircut today ! Definitely would recommend Amber since my little…read moreblack dog MeiMei has a hard time with other groomers and Amber has a lot of patience and did a wonderful job with my little rescue dogs

No call/no showed on us this morning for our 3 animals…read more Seemed pleasant and on top of it at first when I reached out two months ago, I am due any day with our first baby so was really looking forward to getting the animals taken care of. Reached out first in March to make sure it happened. Texted twice this morning with no response and appointment time has now passed. Edit- Saying I missed your update texts on Yelp is a blatant lie and I wish you more accountability in your future endeavors.

I brought my 58 lbs standard poodle here for a face, feet, and sanitary trim. The check-in was…read moreseamless since I could text a photo of her vaccine records beforehand. They have a dedicated parking lot, though it is a bit tight. Inside, the shop felt very calm and the dogs seemed relaxed. The grooming quality was excellent, and her clean poodle feet looked perfect. However, the price is steep. The service itself was $165, and the total came to $198 with a tip, which is a very high cost for just a trim on a dog her size. The only real problem was communication regarding the timeline. My estimated pickup was 12:30 PM, but after waiting 30 minutes with no word, I had to call them at 1:00 PM for an update. The woman on the phone was very hospitable and concerned, letting me know the groomer was brushing out some matting and that she would be ready at 1:30 PM. Even though I got a text at 1:30 PM saying she was ready, when I arrived she was still on the table being worked on for a quick teeth cleaning that took about 2 minutes. The final look is excellent and the staff is friendly, but the high cost and the timing delays make it hard to give five stars.

We have "dotted" around with groomers. We moved from Wags to be nearer home, bad call!! We now…read moredrive over 30 mins to return to Wags, they are a super boutique groomer who are special.

Best dog groomer I've ever had - listens to your questions then offers her suggestions. Clips all…read morebreeds to perfection. My Yorkie looks great, and she knows it.

My fur baby is happy to go to be groomed and still happy when I pick him up. This means alot to me…read morebecause I have been places were my fur baby is cowering and can't wait to leave or starts shaking when I drive up ( no I do not take him in when this happens). I'm just so happy with thr job they do and the amazing customer service.

Amazing service and pricing. Have been taking our German Shepard dog there for years now.read more

They are the best groomers we have found. Goldendoodles are very difficult to groom because of…read moretheir coat They did a wonderful with our little girl and she came out beautiful. They also did a great job with our Sheltie. He always comes out with a great cut and shiny coat.

DO NOT GO HERE! THEY WILL HURT YOUR DOG! Our experience was…read moreincredibly upsetting. Our dog was cut up and had razor burns from her grooming appointment, and they shaved her bare to the skin and did not even give her a bath prior to shaving off all of her hair. (Do NOT go to Juleah!!) When we expressed our disappointment, the staff was extremely rude, dismissive, and unapologetic instead of showing any concern for what had happened. It appeared that she had not been given water or the basic care we would expect while she was there. Our dog seemed visibly distressed and unlike herself. Cutting a dog and drastically changing their haircut without what we requested. We trusted this salon with our dog and expected her to be treated with care. Will never be returning, and I would strongly encourage other pet owners to think twice before leaving their dog here.

Been coming here for the past year every groomer is pretty good I have a cocker spaniel. This place…read moreis close by it's affordable. And the staff is very friendly thanks guys.