I hired Locktight to replace all my windows and two doors one being a front door another being a back door to the garage. I also had them do a sliding door going out to my pool. My estimate was right in the middle and they were very informative as the progress with my permit was proceeding as in my area. The county takes their time. I never had any issues reaching anybody in the office for any reason whatsoever and the crew that actually did the work were OUTSTANDING!! I couldn't have asked for a better work for they were finished in an excellent amount of time and they came back several times to make sure the job site looked like they were actually never here except for my windows for brand new. They worked very well with my dogs and around our schedule and I've had many people stop by and look at the job they have done. As with any company, do your own research make sure their personal fit but definitely don't overlook Locktight as I would hire them again and again. read more

Beware! these crooks promise the world and then send in some illegals, who could not even speak English, to do a standard roof. I was promised that they would stay on top and would have a supervisor on site to keep us informed. They did not. The sales-hole promised he would take care of the charges for additional wood. He lied. He said he would take care of the angle roof I ordered for the garage roof. They did not. Then they ran to The, " It's not on the contract dodge." When I informed the construction supervior he was an asshole, he whined like a girl about his feelings and hung up like the cowards they are. The roof job might be adequate but they are all liars and cheats from the boss on down. I should have gone for a legitimate roofer. They are so stupid Luis, one if the untrustworthy ones, just texted me to sell me windows today. Good luck with that. read more

Don't be fooled by the reviews on google. These people are scam artists. Terrible customer service AFTER you sign a contract. They pay people money for 5 star reviews on Google. They not only damaged the slider handle and haven't fixed it, they don't send receipts when you pay them (I had Stephanie Ramos from the financial department tell me there was no need to send a receipt or even a call acknowledging that they received the money after we wired a deposit of over 14,000). They also do terrible work and caulked over all my white window with a ton of beige caulk that cannot be fixed by painters without ruining the seal. Even the inspector was appalled, said technically it passed inspection because it's sealed but the work was sloppy at best. Their common sense is clearly missing, not only shouldn't you caulk well over an inch into the window frame; But you'd think at minimum they'd use white caulk? Stay away. These projects aren't cheap. They're careless, sloppy, and customer service is trash. They replied immediately to my google review saying to please call them to fix this. Standard copy and paste reply bullshit to make it seem like they care. We've been trying to fix this for weeks talking and emailing various people in the company and they do nothing to fix it. We have not received a call back or reply to our emails letting us know how these things will be addressed yet they reply to a 1 star review on google. read more

Locktight Impact - Windows Installation Near Me - Fort Lauderdale, Florida

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I can't believe I'm just seeing these reviews! I was fooled by Google. The sales rep was super nice from the start, Eddie. But the customer service and the upselling has been awful. They change prices once you are in contract and the owner Billy is extremely verbally aggressive. He was very rude to me when I asked for explanation on a $4500 then $3000 up charge he tried to do. He threatened to stop doing the work because I needed better explanation on what additional service the house needed. Then his explanation was sending pictures of another clients home. I am so disappointed for not checking Yelp. Also the roof ended up being an additional $7500 and they tried to add another $7000 in plywood. Awful just awful. read more

I'm kicking myself for not checking yelp before hiring this company. Even their higher ups don't get back to you when there are issues. Save yourself the aggravation. Their price may be right but at the end you will pay for it. The only person who answers ALWAYS is their sales guy. Whom I'll give a 10/10. read more

Update - They lied about the check for deposit that I had given them for $2000 was mailed back to me and was in my Fla mailbox. They were liars. They never mailed the check back and they charged me to cut another check $36. They charge me so they made money after breaking a contract with me. I've got a good mind Loc Tight sue you. Don't be fooled by their commercials running on FOX network stay away from this company. read more

paid half upfront. Took forever for them to install. Company installed faulty windows and performed substandard woodwork on outside trim. After trying to have Locktight fix their errors, they don't answer phones or return calls. Terrible company and service. was told owner would call but he never has. Do Not Use This Company read more

The initial experience with this company until making me sign the contract was very impressive and convincing. The online reviews except for 4 or 5 bad reviews were mostly impressive too, because of which I decided to go with this company for insulation of my impact doors and windows. But based on my experience I now strongly believe that the 4 or 5 bad reviews were the only real ones and the rest were fake and made up by their own people. I really regret my decision of selecting this company and realize that this was one of the biggest mistakes of my life. When I went to the city to file a complaint they told me that they are receiving multiple similar complaints about "Lock tight". I signed a contract on November 16th 2025 during which Mr. Isidoro Lopez promised me that the work will be completed in 10 to12 weeks & not 180 days as mentioned in the contract. He also told me that the payment will be obtained from my loan company only once the job is completed which was a big lie because they obtained the full payment within a few days of starting the job which forces me to think that this was a trap and a deal between the loan company and Locktight. 100% financing offer is a big scam and a trap. Please don't fall for it. They started working on my house on March 4th 2026, took down all my doors and windows. After doing just the basic door and window insulation they basically abandoned the job. They left my house in a big mess inside and outside. They left the shims around the doors on which made me fail the inspection. Most of the old frames, glasses and other debris were left in my front yard. They did not install the screens for the sliding doors and they left most of the work unfinished. Not only that, when they were installing everything they had promised that all the furniture and the other stuff in the rooms would be covered and protected from dust & dirt, but nothing was done properly. The coverings that they did were just namesake & so the dust was flying all over inside the house which created a big mess throughout my rooms & furniture. They did not do the cleanup or protect the rest of our house from the dust as it was mentioned in the contract. The workers were not skillful at all which is very clear from the quality of the work they have done. There are gaps under my front door and sliding doors big enough for mice and lizards to get inside & the gaps were not sealed properly because of which dirt and dust enters the house and water enters easily when it rains outside. After multiple attempts, one day they sent a guy who came to my house & tried to fix the gaps under the doors and windows using a piece of tape like strips of felt-like material which was of no use in fixing the issue. Because of the poor quality of work the city inspector did not pass the first inspection and one of the reasons was the window installation was not done properly and the window was not "easily egressible", which the inspector explained was important in case of a house fire. Since then I have had no updates from this company nor have they answered my calls. If anyone wants more information or wants to see the so-called "commercial installation" of doors and windows by a company who claims to be the best in this business, PLEASE FEEL FREE TO TEXT ME AT 305 342-5531. I strongly encourage you to think multiple times before you make the decision to select or sign a contract with "Lock Tight Impact Windows Doors and roofing" company for your installation needs. I really want to mention one employee in particular Mr Jeff Cuba who is very rude and always in a hurry and impatient while talking on the phone. He does not seem to care or listen and does not talk to you respectfully. I also have a great concern on how this company will be dealing with a customer if one has to use their 15 year warranty that they offer on their products and work. It has been almost 200 days now that they have started working on my house & left my house in such a big mess and never bothered to show any interest or initiative in completing the job. I now know that they were interested only in getting my money and once they obtained the full payment they now have no incentive in completing the job anymore. I do not recommend this company to anyone even if they offer the installation for free. read more

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Thank You Again LockTight! I'm a thrilled and satisfied customer for the second time around. I decided to have LockTight perform my reroof project after they did a wonderful job on giving me new hurricane windows and doors about 5 years ago. Everyone at LockTight was attentive, communicative, professional and kind throughout the process. I'd like to thank: the owner, Shevin; my project manager, Tony, who kept me informed throughout the entire process; Kristy, the Roofing Manager; Marisol, who kept me informed about my permit; the roof technicians, Jeler and. Marvin; and everyone else that worked hard on my reroofing project. read more

I would definitely give them a ZERO! Stay away from this company. They won't even come out to give a quote. They want to high pressure sell. Because, my wife was out of town & I wanted a quote they said we weren't a fit. I dealt with David, Yitza, & Peter supervisor. You would be well advised if you stayed away from this company. read more

We had nothing but problems with this company. As you can see from everyone else's reviews, so did they.. I wish I had come to this site before I engaged with this company. It's no one that they have to do so much advertising to get new clients because they can't be getting referrals. This company has yet to complete my project saying that they had to order parts from Columbia and that it would take six weeks. That was in the beginning of January. When I called to follow up, I get ghosted. They scratched the glass on one of my patio doors and told me that if the installers didn't document it then it's not their problem, insinuating that I did it. They left screws showing on the top of the double hung windows and told me that that's the way it's supposed to be. I have four different friends that put new windows in and none of them have those screws showing. Not to mention the mess that these people left me two weeks before Christmas. Again, my other friends used companies that sent a cleaning crew in and this company barely swept the floors. Buyer beware for certain! read more

They did my neighbors windows and scratched my car still haven't gotten back to me spoke to Dane on the phone sent him an Email and nothing. Also it's been over a month and they still haven't finished my neighbors finishing or painted the surround areas do yourself a favor and hire someone else. read more

Locktight Impact - Windows Installation Near Me - Fort Lauderdale, Florida

In case anyone is wondering how it's going after a couple years - we are still dealing with caulk that was originally applied being sticky, leading to dirt stains and peeling on our windows. The gaps are so huge between panels and the panels are misaligned, requiring a huge amount of caulk to try to hide. read more

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Not even a one star. I saw on my security camera a man taking a video of my window! He was on foot and I saw no car or truck. Then the next day, another man inside my enclosed front porch seemed like he tried my door, and I heard him on the cell phone saying this whole area needs to be impacted talking about my home! I was very upset because I have a NO SOLICTING NO EXCUSES sign by my front door that you can't miss. They still left one of those annoying door banger advertisements on my door handle which I don't want so that's what he was doing with my door. I just tried to call them but only got a call center somewhere. I did NOT make an appointment with this company, nor have I ever heard of them before this incident. Would not use them. read more

This was the worst contracting experience of my life. My sales person, who claimed to be the owners brother, misled me into believing that I was hiring a professional company who's large size gave them an advantage over their competition. He lied. I had two French doors and a window installed. The arrangement was to use my existing hardware in the new doors. When the first crew arrived, they were like two clown cars in beat up pick up trucks. Not the professional vans the salesperson had touted. Not one person that showed up spoke English. Which I wouldn't have cared about except there were problems and it was difficult to communicate through google translate. The representative who came to me, advised that when they removed my deadbolt from the rear door, they broke it. They then advised that I would have to buy a new one. Once they finished installing my hardware, there was another door handle missing that they couldn't find. They advised I'd have to buy another one of those too. The doors they installed had 4 holes. My previous doors only had three, which now required me to buy two fake deadbolts. After they left for the day, I checked on the equipment and they had installed my electronic deadbolt on my front door, and it no longer worked. I looked outside and there was trash all over my front yard, in the grass and in the bushes. They came back the next morning, I thought to clean up, but the collected casters they had left and they left all the trash. The next day I called and left a message for my project manager. He called back and I advised him that I had some concerns and listed them for him. He said he could call me back with answers for each of my concerns. He never called me back. Ever. I left several messages with no response. I was then contacted by their quality control person who is the only person who ever called me back, though he refused to take responsibility for the damage their people had caused. He gave the final answer that I would have to buy the replacement locks and handles. So, I did. Only to find that when their crew installed the electronic lock, they drilled a whole through my door, which was now exposed with the new lock I had bought. When the project was finally done, 7 months later!! I am left with a damaged door and $500 extra expense. I do not recommend this company. The only person they have that did their job was the woman in charge of dealing with the city. read more

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We signed a contract for impact windows and doors , May 19,2025. Locktight installers cut at least a1/4" off each side of each window they installed. Ted D. (Locktight Rep ) says this is standard procedure. We have water on the inside of the windowsills when it rains. On windy days the howling and whistling of the wind can be heard in the family room. Locktight installers lowered and moved the header and than poured a base on an outside existing step to make the sliding glass door fit . Not a replacement but a structural change. They ordered the wrong size sliding glass door . When it rains the inside track fills with water and water leaks into the house from under the doorplate. After failing the 1st inspection they removed the plate, drilled deeper holes, put in more caulk. The door still leaks and the concrert is breaking up. Locktight now says it will replace the sliding glass door, look at the windows, they are unsure what to do about the wind sound in the house. they will not give a time for the repairs and will only do the repairs if we sing a non disclosure form, a total release of liability, and a hold harmless form and make the final payment before final inspect. The agreement is final payment after passing final inspection. Locktight has already failed two final inspections.Tracy B is the representative.LockTight is using as coercion to make us sign releases ) read more

they don't deserve one star but I had to give one to do this post . the worst do not hire you will be disappointed, they cut the windows with electric scissors to fit and do not mastic off and plastic off the openings before cutting. leaving you with an extremely dirty house they don't cover anything with plastic. absolutely the worst experience worst of all none of there subs are licensed to do installation. my work hasn't been inspected yet but rest assured I'll be informing the inspector of the cut down flanges on the bucks. insane I won't post pictures to protect my privacy but I will let all know of th disasters that you will intail when hiring this company. stay away read more

My experience with Locktight Impact Windows, Doors & Roofing has been extremely frustrating. I was told my impact windows would be installed within 6-8 weeks after signing the contract in October 2025. Installation did not begin until January 29, 2026, and I only learned about delays after repeatedly contacting the company myself. The project still has unresolved issues including missing window caps, missing trim ("mustache") on the sliding doors, poor stucco patching where shutters were removed, interior wall damage, and improper caulking that is allowing insects to enter. I was pressured to pay the full balance the day the windows were installed even though the job had not passed inspection and several items were unfinished. Since payment, getting the company to return and complete the work has been extremely difficult. Most recently, technicians arrived about two hours late for a scheduled service visit and then said they could not complete much of the work because they did not have the necessary materials, meaning the repairs must be rescheduled again. Overall, the project has involved long delays, poor communication, and unfinished work. read more

Buyer beware! I would not do business with this company if they were the last roofer on earth. Part of my sales pitch was a free 50.00 gift card for my time, very nice you would think! Good luck activating it! Gives you a number to call, Ben calling everyday for 2 weeks now , only get a voice mail saying to leave your number and they will call you back!! Not!!! Called the main office twice both times was put on hold and they never came back. Called salesman twice to address and his answer is not my department!! Why would I give you 40k for a roof ( oh by the way , 10k more expensive than my 3 other quotes) if they won't even call me back to activate my 50.00 gift card!!! read more

Replacement of 20 windows/door with impact rated Overall satisfaction: 3/5 While I'm pleased with the installation and the product itself, some issues impacted my satisfaction. Delivery and logistics: 2/5 Some materials arrived late and incorrect, delaying the commissioning. There was a lack of ownership from Locktight to follow up on the delivery process. Despite multiple visits for measurements, the main door arrived with the wrong opening range direction, and one of the largest windows was installed two months after the first installation. A truck with a 12-foot container of 20 windows arrived on Friday to offload when the installation was planned for Monday, but there was no space to store the materials, and they had to be held. I could not get a clear idea of the status of the non-received materials until two months after the installation, preventing from scheduling the final inspection, and that resulted into a violation notice by the community. On-site project management: 4.5/5 The execution went smoothly, with nearly 20 windows and doors replaced within three days. The workers made efforts to cover everything surrounding the area to protect from dust, although major cleaning was still necessary afterward. At least one person could speak English and communicate efficiently, and the on-site workers were polite and respectful. Product quality: 4/5 The materials come from Colombia, and so far, there have been no concerns. However, the latches have an uncommon arrangement, especially the casement window type, which is difficult to open. Customer service: 2.5/5 While I was able to reach customer service easily every time I called, I did not receive specific answers about the back orders for several weeks. When I asked to escalate the issue to the managers, I did not receive an immediate response or follow-up until days after the request. Cost: 3/5 among the three quotes I collected for the job Locktight cost was the one in the middle. Note: Locktight will claim to handle all the paperwork for HOA permit, but many associations do not allow third parties to work directly with them, which was my case, and resulted into administrative efforts. read more

Horrible sales person, came out speaking about politics and being condescending with my wife calling her sweet heart and telling us that we needed to sit and listen cause he was going to teach us. In addition he started saying that they don't hire Hispanics because they don't hire day labors. I was very disappointed in the entire experience. Stay away! read more

Locktight did a complete window and door replacement for approximately $50,000. One of the sliding doors they installed had the wrong door that activated. They never asked us what door should slide but looking at our floor layout it should have been easy to decide. after installation we asked them to change the active door or make both active. After a lot of discussion we were told no problem but would have to wait till the job was completed. of course after the job was completed we were told they would not correct the situation. read more

This is the worst company I have ever encountered. It took them six months to complete our roof. Their customer service is terrible. They failed to obtain the necessary permits and left all my documents out in the rain, causing them to get wet. They also forgot to leave the documents for the city to review. They promised to provide drone photos and more, but I ended up taking photos myself, and I am very disappointed with how the roof looks. Furthermore, they pressured me for the final payment and even sent legal papers. To top it off, they were suing our HOA for $100,000. Why would I make a final payment without knowing how my roof turned out? Now that I see how horrible it looks, I regret ever choosing this company. I strongly advise you to stqay away from them; you will regret doing business with them. The owners and co-owners are rude and unprofessional. Some of the individuals I dealt with include Billy Judd, Amber Rosado, Tracy Bovee, Kristine Yut, Tiffeny Roque, and Jeff, who bombarded me with texts regarding the final payment. Santiago Escobar was a dishonest salesman, and there were others like Vinny and Shevin Goodman. None of these people seem to have any customer service training at all. Better Business Bureau 61 complaints closed in last 3 years 15 complaints closed in last 12 months Lock Tight Impact Windows, Doors & Roofing Inc Alternate Business Name Lock Tight Impact Windows & Doors Inc. Business Management Mr. Allen Yancey, President Mr. Billy Shapiro, President/Treasurer Mr. Raul Araujo Contact Information Principal Mr. Allen Yancey, President Customer Contact Mr. Allen Yancey, President Mr. Billy Shapiro, President/Treasurer read more

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Don't. Just don't. There's so many other options. Pros: Done and meets code. Give you $500 for a BS 5 star review Cons: Threatened to sue prior to payment due No communication Disrespectful workers No project management (I did it myself) Overload number of projects Suspect hard sales Unresponsive Left a mess Dog found a chicken bone Bottle full of urine in the front yard Damaged tree read more

Here we go again I was told the design would be on my door, man called staying he would be out on Saturday. No show another broke my clock was told they would replace it . I sent them a picture. Nothing . I now have a lawyer looking over the contract because they state everything would take a few months for to be completed well it's not I'll waiting but this is so unfair for the amount of money paid I will never support this company and so sorry I did will keep updated ps keep documents of everything read more

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No show for an estimate after taking the time to wait for them. Don't even waste your time with these people if the can't respect your time as a customer imagine how the rest of the project will go read more

Lied to about time to install and lied to about getting an IRS deduction! Their windows and doors do not qualify for an IRS deduction when we were told in no uncertain terms they do. We were lied to about a few other things but these were the main problems. read more

BEWARE! Hired them for roof and window package deal. Worse decision of my life. Multiple flat out lies to my face. No accountability. Multiple change orders. 50% increase in original contracted price. All work was subcontracted out to other companies. No one took pride, work was done poorly. They pay you for positive reviews (offering gift cards before the work is complete), so that is why so many positive reviews. Mind you this job was over $150K I can only imagine how they treat other customers. They got themselves banned from our HOA for all work within the community. If you hire them for something I can almost guarantee you will regret it. Lastly, I am at 1 year since there start and they are still not finished. read more

The Worst Experience - Stay Far Away Locktight Windows and Doors Impact and Roofing is by far the most dishonest and deceitful company I have ever dealt with. They lied about everything--from the look, to the quality, to the promises they made. Nothing they told me was true. Jami, who introduced herself as the "top project manager" overseeing my project, was the worst of all. She made me wait three months just for plate covers to hide the screws and hinges on my doors. After stringing me along with excuse after excuse, she never even followed through with the order. It was all lies. The workmanship is sloppy, the product is not what was promised, and the company has zero integrity. They happily take your money, but once they do, they leave you with a house that looks ruined. My advice: STAY AWAY. This company will steal your money, waste your time, and destroy the look of your home. Do yourself a favor and go anywhere else but here. read more

This business is engaging in a pattern and practice of visiting my home unsolicited once a month and knocking on my door to tell me they are "doing work in the neighborhood" and apologize for the noise which is entirely false, this is a sales gimmick. On 3/7, I told the rep to never visit my home again because it would be considering trespassing and I would call the cops. The rep would NOT confirm to me that he would never return for an unwanted visit. I have called the company 3x and asked for a manager, who refuses to call me back. I want this company to never ever come on my property again and to remove me from their in person visit list and all other forms of communication. read more

I recently had 13 impact windows and 2 doors installed. The salesman after the final sale would no longer respond to my messages or calls. I made the mistake of paying off the windows before the work was fully inspected and correct. It turns out that one of the windows was installed improperly. I have spoken to several personal in customer service and each time they stated someone will get back to me. it's been 3 months since this issue has been reported and still it has not been rectified. Recently a project manager guaranteed me that he would come do the work on a certain date but he reneged on the date and stated that he never guaranteed the date. He then stated that the repair does not need to be done. He is going to do it as a favor. This has been the worst experience I have had to endure in my life. It seems once their have your money they do not have to concern themselves anymore. (Once again, worst customer satisfaction EVER) Does not even warrant 1 star. read more

I experienced a lot of dishonesty during my recent interactions with LockTight . I received a quote over the phone at 10 PM, and we agreed on a price. I asked them to come in the morning to sign the contract, but when the project manager arrived, he informed me that our agreement from the night before was no longer accepted. I found this very suspicious. After looking at the reviews, I feel fortunate to have avoided a potential issue. I have decided to go with A&M Hurricane Protection, as they offer the best price and seem very honest. read more

Company refused to leave community after being told soliciting is inappropriate and continued to knock on doors This is in addition to my parents who are having their roofing done by them had bogus charges added at the end of the project. After disputing them to say that these charges are basic parts of original roofing instead of waiving, they offered a menial discount and even threatened to put a lien on my parents house Bully tactics, can't follow instructions, unprofessional, wouldn't let them touch my or anyone I know's home read more

My experience with LockTight seems to be consistent with what others have experienced. This is a terrible business to deal with. I paid these guys over $30,000 for my impact window project. They were sloppy, made a mess, and after they got their money, they refused to honor their commitments. This was one of the biggest mistakes ever. - To begin, they promised the windows would be ready to install within 7-10 weeks, but it took over 4 months. They waited two weeks to submit the HOA package for approval (it was approved in one day), and then waited another 4 weeks before ordering the windows from the manufacturer. No explanation for the delay. - They stacked my new windows on my lawn and left them there for over a week. Because of the rain, they got muddy and dirty. - When they sent the installers, none of them spoke English, or at least they claimed they couldn't speak English. It was impossible to communicate with them. Of course, they didn't even clean the mud off before they put the windows in. - They installed half the windows, then apparently one of their crew members called in sick, and the project stopped for several days until they found other installers. - The installation was a headache. Several windows were crooked and had to be realigned. They piled the garbage and broken window parts on the lawn, with broken glass everywhere. It took them days to collect the garbage and the scaffolding they left on my lawn, which they never used. - The new French doors were not aligned and wouldn't close properly. I literally could not lock my front door for several days. After more than a week they finally sent someone to align the doors and install the door handles. - The company wouldn't schedule the city inspections until all the money was paid in full. After I paid, it took weeks before they scheduled the inspections, not because the city inspectors were unavailable, but because LockTight was unavailable to come to my house for the inspection (both the city inspector and the installer have to be present). - During the installation, the installers dropped cement, glue, and caulk on my pavers. They left the windows with their marketing stickers on them, and the glue from the stickers wouldn't come off. I kept calling them to come clean up. They said they would send someone after the final inspection. Several weeks after inspection and several phone calls later, they still didn't send anyone. Finally, they sent a kid over to clean the windows. He showed up with a can of Windex and only one rag to clean 22 windows. The windows were smeared and looked worse after he was done with the one dirty rag then before he started. They never cleaned the cement and caulk they dropped on my pavers. - During the installation, they damaged the wiring to one of my window security sensors inside the wall (the sensors were removed in advance). They refused to fix or pay for repairs, claiming sensors were to be removed in advance, which they were. The damage is inside the wall, where they drilled. Heed this warning.. AVOID LOCKTIGHT. They were not the cheapest, nor the most expensive; they were in the middle. But if you want to spare yourself a nightmare, find a better installer. DO NOT DO BUSINESS WITH LOCKTIGHT, you will regret it. read more

I am glad to say I didn't pick them for my roof project. Very bad experience I had told them my wife couldn't attend their sales pitch the day before because we just had a baby 2 weeks ago so she wasn't up to sit there for an hour plus she had to watch and nurse the baby . They said it was fine as long as she was home and I could run in and show her some samples. I said ok took the time of work for them to come once they got here they asked for my wife to come sit with us I said I already said she couldn't attend yesterday. So I they said well we gotta leave and reschedule then. Big waste of time and honestly after seeing this reviews I'm not sure how they are still in business read more

Locktight did an amazing job on my home. I really appreciate the representative Jay who came out to my house to do my order. He was punctual and made sure to address any and all concerns we had. read more

Locktight Impact - Windows - Windows Installation Near Me - Fort Lauderdale, Florida

I signed a contract with Tightlock in September 2024, and the experience has been nothing short of a complete disappointment. My windows were not installed until the beginning of May 2025, and even now the job is still not finished and the final inspection has not been passed. At this point, I only want to be done with them, pay, and never hear from them again -- but they will not let that happen. I don't know if it's out of spite or sheer incompetence, but one would imagine that a company would want to finish the job in order to get paid. Unfortunately, Tightlock seems incapable of doing so. To make matters worse, they filed a lien against my property because I refused to pay them the full amount before completion -- something no reasonable customer should do, given the delays and incompetence. I have never even received an invoice or proper communication regarding payment, which makes their actions even more unacceptable. This has been an exhausting process, full of delays, poor communication, and a lack of accountability. I cannot recommend this company to anyone. read more

This company is the worst of the worst. DO NOT LET THEM FOOL YOU! They can't do the simplest work without destroying so much else. They lie from the beginning about the schedule, terms, and they are super aggressive, they almost literally spit on clients face. There is no single professional working. Only some of the cheapest creepy people who cause more damage than they work. They caused damages at least 200,000 to the home value when trying to put in some windows. They forgot windows, refused to bring missing windows fast, refused to take tags & labels from the windows, so you can't see if they are even in good condition, broke bath tube, all frames, and the whole house was like Berlin after WW2. They fix nothing, and they can't fix anything because there is nobody with skills and there is a lack of willingness to even try to satisfie client. They promised to finish the project in May 2025 but they haven't done it yet March 2026. Be also careful, they try to offer financing to get their money from a financing bank and let you fight with the bank without the windows you were promised to get. DO NOT LET THEM COME CLOSE TO YOUR PROPERTY! RUN! read more

Worst company EVER! We've been waiting over 15 months for them to finish our house. They installed half of the windows last year and promised to return within 2 months to complete the job--nothing happened. After 9 months (last Saturday), they finally came back to install the rest of the windows, but now they're missing the door. We've been calling for 3 days straight, and they don't return calls or give any answers. This company is completely unprofessional and unreliable. A total joke--stay away! read more

DO NOT DEAL WITH THEM UNLESS YOU WANNA GET YELLED AT AND GET PRESSURED WITH OVERPRICED ROOF!!!!! My family had a conversation with the Project Manager named Armando Ortiz, and HE IS THE WORST PERSON I EVER MET. The conversation last nearly 2 hours from 7pm. I appreciated his time and effort to come and explain everything to us. HOWEVER, he was getting super impatient and super aggressive, he never let us talk, when we tried to talk, he talked over us all the time. He also spent half of the time just to show off how good is the company unnecessary. That's not even the worst part. He put a lot of pressure on us to make sure we sign the contact today with him. When we said we need more time to consider, he refused to leave my house but kept repeating himself all the stuff that we already discussed for like 20 times such as "You will never find a better price than this", "If you don't sign today, you will have to pay 40k". He gave us 3 prices: retail, 30 days price, and today price. When we told him like MULITPLE TIMES we need more time to consider because we are not happy with the price, HE REFUSED TO LEAVE AND YELLED AT US. IS THIS HOW YOU GUYS DO BUSINESS?. And when I did research about how much the roof price should be range from based on the square feet, and called my other family member to ask for the price so we can get the basic range on the market. GUESS WHAT, HE CALLED US DISRESPECTFUL TO HIM! I'm here to do business with you guys, but this Armando guy treated us like a dumb m*therf*cker like he is the only one that can do the roof in the entire United States. PLEASE DO NOT DEAL WITH THIS COMPANY, THEY WILL PRESSURE YOU ENOUGH TO MAKE SURE YOU HAVE TO SIGN THE CONTRACT WITH THEM RIGHT ON THE SPOT. THEY DON'T EVEN ALLOW YOU TO DO RESEARCH, OTHERWISE YOU GONNA BE CALL "DISRESPECTFUL" TO THEM. read more