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    Renuity Home Improvement of South Florida

    1.5 (278 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Renuity Home Improvement of South Florida

    Window installation

    Window replacement

    Kitchen remodeling

    3 More Services

    Remodeling

    New roof installation

    Roof replacement

    Renuity Home Improvement of South Florida Photos

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    Recommended Reviews - Renuity Home Improvement of South Florida

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    Window Head

    Purchased six new Pella double pane thermal windows. Very nice windows and everything was fine up until installation. Installers move one window in to far leaving me unable to rehang our vertical blinds, can't even hang the new blinds we ordered until the window head, stool and jambs are built out which won't be cheap. The installers also use a dull circular saw to cut out the old aluminum frame damaging the window tiles in the master bathroom. Better quality blade with 60-80 teeth or reciprocating saw would have avoided the damage. The icing on the cake was how our newly completed landscaping was left damaged and full of debris. Glass and screws were also found in the driveway after the install team left. Bottom line, great windows but horrible training for installers. It took a little more than a day and half days to install six windows, normally thats ten or more windows. The field manager could care less about our complaints When we mentioned the tile he said not their responsibility. Next day he wouldn't return our calls​

    Scott W.

    We are in the market for a new roof and have been gathering information and quotes from various companies. Contacted FHIA to schedule an evaluation and quote. First appointment was scheduled for Thursday, April 18 at 6:00. At 6:30, no one had arrived and I called to check the status of the worker. I was told that my appointment was canceled for unclear reasons, the representative profusely apologized and asked if we could reschedule. Okay, no problem, set up another appointment for Tuesday, April 22 at the same time - and once again no one showed up, this time they told me car trouble. If this company can't even keep an initial appointment (after a second chance), I can't imagine how they could handle a roof replacement! Best to look elsewhere.

    I did not have a good experience with FHIA pertaining to the whole installation of my windows and slider. The installers had to come back several times to clean the slider frame, and window frames which had grease, smudges and what appeared to look like scratches all over the windows and sliders. There was slight damage to the bottom of the inside slider frame which they tried to repair. You can still see that it was damage because of the chalking they used to try to repair and cover it up. The chalking inside and out looks so unprofessional, and looks like someone just beginning to know how to do it. It looks terrible and even inside where they chalk each window. I probably could of done a better job. The reason for the sloppy work is that the FHIA send back 1 worker to chalk the inside window frames and he brought either his girlfriend or wife to help. How unprofessional is that. And if you look at the chalking job, you will agree with me. They used to much of it on the inside as well on the outside. After the workers left, I noticed indented scratches on the inside of frame of the slider. They send the installers back and they used 2 different types of a product called Gator 180 prepare and 220 finish sanding sponge. Who allows their workers to do this king of sloppy unprofessional work. I feel sorry for the workers, because they are getting pressures to hurry up and complete the work. Before having the workers come back, I first talked with Paul, and at the end of the conversation, he tells me IF my workers can make it there, we can fix it because they are coming from Miami. Not my problem. You took the job knowing that I lived almost 2 hours away. I replied, IF you can make it. Let me remind you that this is costing me almost 28K and IF you can make it, that is unacceptable. So I talked with Jennifer who straightened out that particular matter. I also talked with Ralph, and during my first conversation with him, at one point he was getting all bent out of shape, to which I had to tell him that I am not raising my voice and so please calm down. And he is one of the guys that is in the top chain of command of FHIA. When the workers finally finished everything, Ralph made me feel like, OK we are finished, and you're happy. It reminds me of, we got another one and let's move on to the next victim. I am also dissatisfied with myself for caving into the pressure that Tom the salesman put on me to get me to go with this company. He didn't have the decency to let me obtain other quotes from different companies, but used the pressure sales pitch on me, and told me that I would not get the discounts that he was offering to me. How stupid was I to fall for that kind of tactic. All companies that I have ever dealt with know the potential customers are going to get a few quotes from other companies. How unprofessional and dirty of using that tactic of potential customers. After all of that non-sense ended, I called the company back and talked with the receptionist and Jennifer another day, and both of them told me that either Ralph (whom I do not wish to talk too) or George will call me back. As of today, it is more or less 1 week since that call and not one of them called me back. The only thing now that I have to deal with, is any repair, or malfunction that might happen in which this company (FHIA) will have to come out to repair it, based on the warranty. Any one reading this review should stay away from this company (FHIA) and look somewhere else for hurricane impact windows. I am beginning to doubt if that is what I really received. I did call the loan company to fill a formal complaint but I do not think that that is not going to matter.

    Our In-Home Sales Representative Gabriel Pappas.

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    2 months ago

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    16 days ago

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    2 months ago

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    1 month ago

    Terrible communication. Just didn't show up. Too many other remodel businesses to waste time with these guys.

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    2 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    I used them to change out the old windows in my house. They did a great job. Would definitely use them again.

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    2 years ago

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    3 years ago

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    8 months ago

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    1 year ago

    Not responsible not t responde door broke back in November still waiting for a inspection

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    7 years ago

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    Lola F.

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    5 years ago

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    2 years ago

    One year and 5 attempts to replace a window under warantee. They can't measure a window correctly. My first rating stands.

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    1 year ago

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    3 years ago

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    4 years ago

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    Stephanie G.

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    2 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    2 years ago

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    Ask the Community - Renuity Home Improvement of South Florida

    What areas do they service? Are they just in south Florida or across the state?

    I believe that they are local to Florida. You may want to call and ask them.

    How good I their impact window and how good is their installation.?

    The actual windows seem to be very high quality. BUT....everything else about the company just sucks. Absolutely NO customer service, sloppy installation. My windows were installed at the beginning of June and they STILL aren’t finished. Doesn’t… Read more

    I am having impact windows installed. Have interviewed FHIA for CWS windows. Has anyone experience…

    Our window installation is completed. We are so happy with the end result. After meeting with our sales rep. Gabriel, we decided to go with the energy efficient option. The crew was professional, efficient, on time, and kept the house very clean. We… Read more

    View All 4 Questions

    Review Highlights - Renuity Home Improvement of South Florida

    No complaints here - I would recommend FHA for this type of project, for sure to everyone!!!

    Mentioned in 11 reviews

    Read more highlights

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    Broward Impact Window & Door, Inc - Broken screen

    Broward Impact Window & Door, Inc

    (38 reviews)

    TL;DR: business made a mistake. Would not admit it and blamed on customer. Did not try to find a…read moresolution. Lied on pricing for a fix. Long version: We had a very disappointing experience with Broward Impact Window & Door. We worked with them to purchase all the windows and doors for a house renovation. During the purchasing process, we worked with Madeline to place the order. We initially communicated by text, which I prefer because it helps avoid misunderstandings and provides a written record. However, she insisted that we review and confirm everything by phone instead. During two separate phone calls, she asked whether we wanted the entrance door to be frosted. Both times, I said no, as the property does not face the street. When the order was delivered, the entrance door was frosted. I immediately reached out to them, but Madeline denied that any mistake had been made. She escalated the issue to her manager, who maintained that the error was ours because the order paperwork - that was sent to us to review - had an acronym indicating a frosted door. We ordered 16 different items, each described with many acronyms that, as a consumer, are difficult to interpret. This is precisely why we relied on their expertise to ensure the written order accurately reflected what was discussed verbally. The owner made no effort to offer a reasonable solution and instead focused solely on assigning blame. When my wife tried to find a solution and asked whether they could fix the issue, the owner told us over the phone it could be corrected for an estimated $200-$300, at our expense. We agreed to that. However, the invoice we later received was over $850, which no longer made sense given the cost of the door. While the issue itself was relatively small, the way it was handled was unacceptable. I would absolutely not work with this company again, and based on this experience, I would not recommend working with them.

    My experience with Broward Impact Windows & Doors was seamless from start to finish. Lino was…read moreextremely helpful, answered all of my questions and kept me informed throughout the process. He explained window options, tinting and made several helpful suggestions. The installation crew was efficient as well as professional. My home is cooler, quieter and now has solid hurricane protection. I wouldn't hesitate to recommend Broward Impact Windows & Doors.

    Locktight Impact - Bedroom window

    Locktight Impact

    (151 reviews)

    Replacement of 20 windows/door with impact rated…read more Overall satisfaction: 3/5 While I'm pleased with the installation and the product itself, some issues impacted my satisfaction. Delivery and logistics: 2/5 Some materials arrived late and incorrect, delaying the commissioning. There was a lack of ownership from Locktight to follow up on the delivery process. Despite multiple visits for measurements, the main door arrived with the wrong opening range direction, and one of the largest windows was installed two months after the first installation. A truck with a 12-foot container of 20 windows arrived on Friday to offload when the installation was planned for Monday, but there was no space to store the materials, and they had to be held. I could not get a clear idea of the status of the non-received materials until two months after the installation, preventing from scheduling the final inspection, and that resulted into a violation notice by the community. On-site project management: 4.5/5 The execution went smoothly, with nearly 20 windows and doors replaced within three days. The workers made efforts to cover everything surrounding the area to protect from dust, although major cleaning was still necessary afterward. At least one person could speak English and communicate efficiently, and the on-site workers were polite and respectful. Product quality: 4/5 The materials come from Colombia, and so far, there have been no concerns. However, the latches have an uncommon arrangement, especially the casement window type, which is difficult to open. Customer service: 2.5/5 While I was able to reach customer service easily every time I called, I did not receive specific answers about the back orders for several weeks. When I asked to escalate the issue to the managers, I did not receive an immediate response or follow-up until days after the request. Cost: 3/5 among the three quotes I collected for the job Locktight cost was the one in the middle. Note: Locktight will claim to handle all the paperwork for HOA permit, but many associations do not allow third parties to work directly with them, which was my case, and resulted into administrative efforts.

    We had nothing but problems with this company. As you can see from everyone else's reviews, so did…read morethey.. I wish I had come to this site before I engaged with this company. It's no one that they have to do so much advertising to get new clients because they can't be getting referrals. This company has yet to complete my project saying that they had to order parts from Columbia and that it would take six weeks. That was in the beginning of January. When I called to follow up, I get ghosted. They scratched the glass on one of my patio doors and told me that if the installers didn't document it then it's not their problem, insinuating that I did it. They left screws showing on the top of the double hung windows and told me that that's the way it's supposed to be. I have four different friends that put new windows in and none of them have those screws showing. Not to mention the mess that these people left me two weeks before Christmas. Again, my other friends used companies that sent a cleaning crew in and this company barely swept the floors. Buyer beware for certain!

    Renuity Home Improvement of South Florida - contractors - Updated May 2026

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