These folks tried to charge me without quoting me first. I had my car towed to their shop, and asked them to look at it. Without calling me, they went ahead and fixed the problem (which was minor). However, mechanics are suppose to call first with an estimate for the cost of labor and parts, as well as to gain permission from the customer to authorize the repairs. As it turned out, they did not call me to let me know that they planned on working on it. Their excuse was that they had to perform some initial work in order to figure out the problem. An honest mechanic would call first and quote a labor rate if they knew that some initial work would be needed to diagnose the mechanical issue. In this case, the fix would have been easy enough for me to complete at home, with wire cutters, and a socket wrench. Thus, given the choice of having it repaired at the shop, or taking the car back to my home, I would have done the latter-- but I was not given the choice. I was very disappointed with the underhanded way handled me as a customer. I suppose it's difficult sometimes to find an honest mechanic that will not try to take advantage of a customer. When the mechanic began to get angry that I disagreed with his lack of communication regarding the cost of repairs, he began cursing and raising his voice at me, and despite me offering to pay him the full amount for his service! This is not what I call welcoming service, and the mechanic did not demonstrate a shred of patience. I do not recommend this place to anybody, avoid it, and go for a place that is upfront and polite. read more
