Once again, as a RETURN customer i am extremly pleased with how soon I was scheduled in, but with…read morethe technicians they provide to do the work!!! I had 2 older Lennox furnaces that needed checked for winter and to locate the filters and change filters. Being older models i recieved great tune ups aswell as quotes for future needs. I find the prices are comparable to others in the marshfield area. Many companies coming from Springfield area can run higher!!! And once again I find the technicians knowledgeable and the work above others and quality backed up by the company name. The last job was central air conditioning 2 yrs ago with not one issue. Thank you, Anthony

Just what I was looking for. Moved to town and asked some contractors for a recommendation for new…read moreinstall for HVAC. I build spec homes and just moved from st louis. Built my personal home first and am getting ready to build more homes on some lots I purchased. FTS doesnt know I was the builder and am ready to start building spec's this spring. I wanted to see how they treated normal Joe's. They were professional, reliable and very competitively priced. They will definitely be my sub for HVAC!!! Tom is who you will be talking to on the phone, a true professional.

Great group of guys with know-how with fast friendly service. Reasonable rates compared to others…read more Biggest thing is they don't try to milk you for all they can get like some of the other HVAC companies I've used before. Don't hesitate to call them for a visit.

The worker that came to my house told me I needed a new system when it ended up being that I needed…read moremy cool cleaned . Exactly as their commercial says they will not do. I think it was incompetence from the worker and not the desire to take my money if that helps you make a decision. Shop around

We are taking care of the family home in Springfield and used SS& B to replace old Heat/AC unit. We…read morenow call them to do yearly service. They are easy to get appointments set. They arrive on time and keep us aware of any issues. They are honest and do not over-charge. Very impressed with their professionalism. When you live in another town, it's nice to have a company you can rely on.

Very satisfied with SS&B service on our Trane air conditioner. Replaced the capacitor. Prompt…read moreservice, very knowledgeable. Our technician's name: Jesse Meunier. He was so professional we decided to go with the Heating and Air Conditioning Maintenance Plan. Scheduling regular preventive maintenance is the best way to ensure peak performance. If you find a company, you can trust you better stay with a good group of people to be your friend. Susan

We received amazing service from Stephen with DeLong Plumbing! My husband and I had our sewers…read morebacking up beyond our ability to fix in the evening of June 30th. We called and Stephen even told us the price difference of after hours and if it was something that could wait till tomorrow it would save us money to wait till then. We really appreciated the transparency and were good paying extra to get it taken care of right then. Stephen was fast and efficient, and even gave us great tips to help prevent this from happening again. We were in excellent hands, thank you Stephen!

Technician was on time and did what was required. He did not try to upsell service I didn't need or…read morerequest. He was courteous, respectful and professional.

I had a 30 year old Train AC that was still gallantly chugging along but was starting to show signs…read moreit was past time to replace it. I had three different companies in Springfield come out and provide quotes. The Jon Wayne Heating and Air quote for a new Train unit was right in line with one other companies quote for the same equipment. I am a real researcher before a big purchase kind of guy, so I pretty much knew what I needed and the brands that were going to meet those needs before I even had one guy out. All that was left was convincing me who to use. The third company tried to sell me on a unit I didn't want so was out of the running right there. I was pleased that all of the different companies were similar in prices, but Jon Wayne Heating came recommended from a friend who used to work in the business. The owner himself came out, and I didn't feel like I just had some slick salesman working me over. He listened to my questions and was able answer them immediately and took the time to go over everything in detail. They also handled any City Utilities tax breaks and Train rebates so I didn't have to worry about that. On the day of the install the guys came out on time, were thoroughly professional and had the new system up and running without any issues. Before they left I inspected everything closely myself and asked a few questions which they were happy to answer. I have a great new system installed at a more than reasonable price in my opinion but to be honest the big selling point wasn't the price, it was the professionalism of the company that won me over.

Their workers caused damage to the dry wall in our home during a house call. Instead of remedying…read morethe problem, they decided to deny any responsibility.

Another plumbing company has been my go to for plumbing needs since I bought a house in Springfield…read more6 months ago. I continued to use them because I was happy with their services but then last weeks EPIC snowstorm hit bursting pipes all over town, and unfortunately the sewage pipe in my house was one of them. My other company was booked out for several weeks with no available eta but said they would call me if something became available. So I started calling around and came upon Bufords number on Yelp. They said like all of the other plumbers in town they were booked out but would have the owner swing by ASAP to assess the situation as if it an easy fix they would try to handle it if time permitted. Josh came out and went over the situation. He came by the next day and evaluated the burst pipe and clogged sewage line without charging me for anything. Unfortunately it was not going to be an easy fix, so he couldn't do it that day but said he would try to schedule me the following week. He suggested calling my other plumbing company back and telling them exactly what the problem was he had diagnosed to see if it would help them be able to schedule me sooner as knowing exactly what the problem was tells them how long it would take them to do the job, and he said he had worked with the other company before and highly recommended them if they could do the work before he could. My other company was able to schedule me a few days later with this knowledge and fixed the issues, but before I could call Buford back to tell them the issue was fixed they called me first to ask if I had resolved the problem and said that they would squeeze me in this week if it hadn't been resolved. So while they didn't actually fix the burst pipe they did drop everything to get out here and diagnose it for free, advised me I was using another great company if they could do the work before they could, and then followed up to make sure it was handled or schedule me in. This following a storm when literally hundreds of houses and business had broken pipes throughout town and they were not lacking for business by any means. Great service and follow through, honest business practices and integrity throughout. I still have my other company which I use, but Buford is now on my saved contacts as my backup should the need ever arise. If you don't have a plumbing company give Buford the business as they will work for it. Thanks guys!

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

Ron and Mike are the best! 5 years ago I moved to Missouri and didn't know a handyman I could…read moretrust. I called Ron, over the years, he and his crew fixed electrical, refrigerator and dishwasher in my newly purchased home. they showed up "Same Day". I rented my house out, renters left without informing me after they turned off power and water, until until 30 days later...in the coldest winter in Missouri...the whole underneath plumbing in house was frozen and broke.. I called Ron, that day Mike went out, took at look, sent me pictures. These guys coordinated with realtor, water company , fixed all the other surprises that were left, took heater filters off front porch and then put filter in, help pick up trash from property. And cleaned up previous items left below house to get ready for inspection. I was sent pictures and kept up to date. All while I was 1500 hundred miles from there! ALL done in 7 days start to finish, and the price was very affordable. now I call that GREAT customer service. Very appreciative of all their help. I would recommend theses guys every day of the week Kary from Ash Grove

I have used Same Day Service since 2011, for home maintenance and repair from plumbing to finish…read moreremodeling carpentry. The owner is very diligent in assuring customer satisfaction.

CODY with LORENZ has helped us with a couple plumbing issues. He is a nice guy, does a great job,…read more& is very thorough. Their pricing is very reasonable.

Our 3 ton a/c unit has had problems with a leak over the past few years. I called Lorenz and talked…read moreto Mike who requested his hvac guys come out. It was determined the best course of action, (as expected), was to have it replaced, (23 year old unit). The price was fair, and The Lorenz boys did an outstanding job, were respectful, and professional. Thanks, Mike, Brian, Joe, Don, and others...great job.