Three occasions in the last year I have been subjected to great distress, worry and inconvenience by their letters demanding I pay for unit when THEY cock up the scheduled bank D.D. arrangements and fail to perform their office duties to an acceptable standard; threatened with seizure and forfeiture of my stored goods, and "Late Payment Charges may be added. They are the worst company with the most incompetent head office staff I have ever encountered. You can't trust them. I am making arrangements to use other storage facilities, and I wouldn't use or recommend LockStock to anyone after this repeated shambles! read more