These reviews speak for themselves. Believe what people are saying. I am trying to figure out how to upload videos. I have one that says it all. But in the meantime, these pics are of public areas where the ceiling is caving in from water damage. The security camera actually fell out because of it.. I would highly NOT recommend renting at ANY Lobos Property. Do yourself a favor and believe all the reviews. It is not worth the cheap rent. read more

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Worst management company ever. They recently bought the building I live in and my tub stopped draining and for two weeks I kept calling and they told me someone would be there that day. I didnt have a working shower for two weeks. It wasn't until I told them I'd inform the code officer and the media about their neglect that they finally came and fixed it. But I was called by a man who gave me a ton of attitude and threatened to kick me out. Yesterday I came home to a notice to vacate when my lease is up with no explanation why. I do not want to give them my money anyway but I need a reason why for documenting. read more

Lobos Management - Tub with standing water for two weeks - Property Management Near Me - Pittsburgh, Pennsylvania

DO NOT RENT. This is in Squirrel Hill. I lived here for several years. Every year I would joke, "Winter is Coming," because from Nov to Mar I couldn't get the heat past 52 degrees, with all four baseboards on blast. My electric bill for a two bedroom trying to heat that apartment rain $250+ a month. I live in a three bedroom townhome now and my highest electric bill has been $130. Everytime I would call in a handyman to try to fix the heat, he would say, "This is what my home is heated to." And wouldn't do anything. *Then* I had three trees fall on the building roof over the course of six months. I kept telling them to hillside couldn't support the dead trees, but all they would do is once every other email send someone out who would cut a few branches, but never take down trees. The trees that fell cause huge holes in the roof, the pictures attached are from a period of TEN MONTHS. Every other week there'd be a new leak. One kitchen leak caused a maintenance guy to quit. One hole from the tree the roofers didn't actually plug up, they just put a tarp over until I called in. Six months after the trees, they replaced the roof, but only finished half. It rained that night and my roof LEAKED AGAIN. They couldn't finish it for another three days. It's insane they wouldn't check the weather?? Then my wallpaper started falling off in chunks?? They painted over it. And of course my electricity kept blowing. It ran on glass tubes for two years. They have three rooms on one fuse. They had my fridge and stove hooked up to the hallway fuse. They weren't on any of my breakers. Every time an outlet was overburdened, they'd run a steel tube to the hallway line. In the kitchen I had four plugs next to one another. The 24/hr maintenance line IS A LIE. Main line closes at 5, they outsource to a guy at nighttime who is an asshole. Like legitimately the meanest person you've ever spoken to. Let's see. Their lawyer is awful. When I told her I couldn't get my heat-up - she told me to buy space heaters. I said I couldn't because my power keeps blowing. She had no idea how to answer. Finally - if you move - check EVERYTHING. My stove had a HOLE burned through the top of it. I got about 80% of my deposit back. They charged me $300 for an oven rack and top grilles. Don't be fooled by their rebranding and positive reviews. They started emailing out to residents asking them to rate them well on Yelp (you get nothing in return EDIT - In response to their response. We met once to discuss me breaking my lease b/c I couldn't get the heat above 53F in the winter. They told me to get space heaters and they wouldn't let me break the lease. We *absolutely* never met about the other issues. I emailed them, they responded, but almost never fixed things. The things they fixed after emails left more problems. A maintenance guy - who walked off the job and quitting halfway through after realizing how bad the kitchen ceiling was - told me the maintenance manger, "Did not like me and said to him that, "This one better be important.' Did I mention the maintenance guy would just come into your place, any time of the day, without *any* warning? 7am he'd come in when I was sleeping. It was terrifying. I asked them almost 5 times to tell me a window. Not even confirm if it's okay - just give me a window of time when I can be ready. Nothing. read more

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Lobos management has its good and bad. I will start with the good. Good: There are some really responsible daytime customer service members. When I just moved to my apartment in mid-August 2022, a power outage happened specifically to my suite, leaving me totally in the dark. I called customer service the next day, and the lady who answered my phone was straight to the point, told me it was a serious matter, reported the incident, and a technician came to my apartment and fixed the circuit that afternoon. The lady's name is Bethany, and she is the best thing about Lobos Management that I encountered so far. Aside from Bethany, there was also another customer service lady who guided me through the payment site, and I believe I left Lobos Management a 5-star because of that. Now let's go to the bad: Bad: There are two really bad things about Lobos Management that I encountered so far. The first is the emergency customer service line. Emergency service line: As I mentioned above, an outage happened to my suite an evening in mid-August. My intuition was to first call the emergency customer service line to see if they could resolve my issue. However, the Indian customer service member was ingenuine, irresponsible, and non-functional. He told me in the phone call that he would contact a technician, and did not call me back to give me an update after 2 hours of waiting. I stayed up until 2 am that day just to keep waiting outside in the hallway and call him again and again continuously for 6 hours just to ask for an update on the status of my case, but he just kept being so ambiguous and slippery with his response that I could not formulate any expectation on when my case could be at least reviewed. To be fair, I knew that night the company could be short-staffed and that my case could not be processed that night. I even told him that I could accept the possibility that my outage could not be resolved that night but I need him to say it just so I could at least know I could go to bed without a technician knocking on my door at 5 am, but he just kept on being ambiguous and saying sorry. I later gave up hope and went to bed. As expected, he never called me back, and I had to call day-time customer service the next day to resolve the issue. I actually experienced another incident where that specific emergency line was useless, but I just don't want to waste my time listing it out. read more

If you don't have to please do not move here. I had a lease that was for one amount until 3/31/24 and they raised my rent without my knowledge. I sent a picture showing what exactly it was supposed to be via their resident portal. They send me an email for a rent increase today to start 4/1/23. However I have a rental agreement in my portal that says otherwise. This is utterly ridiculous and I will be reporting this issue. This has to be against the law. I never received any paperwork or anything regarding this change and like I said once again it shows in my resident portal that I am supposed to pay a specific amount and they are now trying to charge me more. I'm telling you if you can avoid Lobos Management please do. When I lived here previously in 2019 I had no issues. I actually suggested people to move here. Once I moved back to Pittsburgh in 2022 I have had nothing but problems from the move in process, to the shotty water lines they installed, the poor paint job, disrespectful staff and now trying to now extort money from me. read more

Warning to potential tenants: DO NOT RENT FROM LOBOS MANAGEMENT. When I initially toured apartments in the summer of 2020, I was offered a "half off rent the first month" deal. Somewhere in the lease agreement, they slipped in that, actually, my security deposit (equal to one month's rent) was half off, not rent itself. This led to a situation where only half of my deposit was returned to me under the guise that I had received some sort of deal. Additionally, my unit in Shadyside (the Highland Manor location) was not the unit that I was shown or promised. The unit I received was decrepit: tiles falling off in the bathroom due to mildew buildup behind them; a cracked and stained toilet; nonworking light fixtures; cracked ceilings and walls; and uncovered electrical wiring/sockets. Maintenance requests took days from start to finish and the office personnel was almost always rude, unhelpful and shifted blame. I have rented several other times in my life and have never experienced a landlord as neglectful, rude and money-hungry as Lobos (and that's saying something considering the greedy state of the broader landlord demographic). A bunch of sickos--do not give them your money. read more

i moved here only three weeks ago. the apartment is very nice, there were several maintenance problems which Lobos fixed soon after i've requested that. i love the area too and i was very happy here until today my privacy was violated because of "a misunderstanding". it is Saturday and i was working from home. i was in the middle of an important video call when i heard someone slamming the door. i ignored that because i didn't expect anyone and again, because i was talking to someone for work. so after a while i heard my locked door was being opened and i saw a guy. of course my call was interrupted and i approached the guy, he was a Lobos worker. he gave me keys without saying anything, i was shocked. i told him i was working and he just went away. i was too shocked to think about everything right away and just came back to my call. so the keys were duplicates which i have requested but i was told that i can come to their office to pick the keys up on Monday!! not that someone will unlock my door and come in like he lives there! what if i were naked or in shower or if that video call was even more important than it was?! luckily i just apologized many times but that's not ok!!! [[HIGHLIGHT]]when i called customer service i was told that there was a misunderstanding between staff, it's their mistake and that i'm right, it mustn't be like that.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]but this apology is all they can do to make up their fault......[[ENDHIGHLIGHT]] read more

I could not have had a worse experience. Management was not forthcoming about lease terms up front, and wasted my time and money. I would not use this company for any lease in the future. read more

Would give zero stars if possible. All the other negative reviews below are accurate. Was verbally abused on the phone by an extremely angry, aggressive man (whose name I do not remember) who called me to complain that I had mentioned a leak in the apartment to potential tenants. He said he "owned" my unit personally. When I went to the website and called back to try to find who this was, no one was able to track him down. They enter the unit all the time without advanced notice for minor repairs, which directly conflicts with the Tenant's Right to Privacy according to Pennsylvania Law, despite multiple requests for advanced notice. They conduct shoddy repairs that do not work. Basically, they take no pride in ownership and attempt to do the cheapest thing possible to temporize a problem. I have had multiple landlords in multiple cities over the years and they are the worst by a mile. read more

4 stars just because I haven't started living there yet, but Lobos has been very responsive in the apartment finding process!

I lived in a Lobos building for five years. I wasn't crazy about the apartment (freezing in winter and sweltering in summer, bad wiring, leaks bubbling & flaking off the plaster) but the rent was reasonable, the location convenient, and the management was always helpful. Don't expect much in renovation quality or upkeep. read more

Extremely rude, all the time, with a few exceptions. Never reliable. They almost never pick up the phone and they email you back with no help whatsoever. It's really difficult to live here because the leasing agents will just show up and so will maintenance and sometimes they just come in without even telling you. I was notified the day of my apartment being shown and the apartment was by no means ready to be shown (it was a week before move out and a mess). read more

I've lived in one of their places for 3 years. Each year they have treated us worse. Whatever they list as their rent price you should add a few hundred dollars because they'll randomly fine you. If something breaks don't expect it to be fixed quickly because they don't care. I would recommend finding any other landlord to work with. read more

Just moved in yesterday, but everything so far has been as promised and AJ was very helpful in getting me through the application and move in processes. read more

My husband and I lived at Sandy Creek apartments for a year. The apartment itself was adequate. The walls are pretty thin, but that's to be expected of an apartment complex. The water bill is split by all of the tenants in the building, so it's pretty high. The washer and dryer do not consistently work so be ready to use the laundromat down the road. Also, there is only one washer and dryer for the entire building. At first, Ericka was extremely easy to get a hold of and as the months went on she never returned our calls or emails. I emailed her 11 times over the year with not one response from her. I also called the office several times to get something resolved. Ericka was never available and the people on the other line said they would leave a message for her to call us back. Unfortunately, she never did. There is a clear problem with communication here. Lobos also sent letters to all the tenants regarding parking, snow removal, etc.. We were never provided parking spots, the lines in the parking lot were completely faded, and there were several abandoned vehicles in the lot. Toward the end of our lease, I called again to try to get something resolved. Ron took my call and was incredibly rude. I was taken aback by the way he talked to me, telling me to "take some responsibility" for a problem I've tried to handle by phone and email for 11 months with no response. Shortly after this phone call, they started recording their calls. I wish they were recording the call prior to this because no one should have to be talked to like this, especially a tenant that paid rent on time every month. We were sent a very vague checkout procedure and followed everything to a T. We left the apartment significantly cleaner than we found it and somehow still got charged fees for items that really couldn't be fought (i.e. cleaning the kitchen floor which I steamed cleaned thoroughly before we left , etc.). Overall, the apartment building itself was fine to live in for the year. It's in a great location and the tenants in my building were friendly. The communication by the property manager was horrible, although I should mention was pleasant to talk with when we signed our lease. Ron was extremely rude and I can't believe the way he spoke to me on the phone. It was far from professional. Be prepared to lose most of your security deposit for made up reasons. read more

DO NOT DO IT! Wish there was an option for 0 stars. HIGHLY recommend renting from ANY other management. Lobo's strengths include; ignoring maintenance requests, blaming residents for the ignored plumbing issues and then CHARGING them for the repair. They will shut the water off, the power off without warning or information about when it is back on. They will also submit maintenance tickets on your behalf & twist your words to be sure the tenant is presumed at fault to charge them for a plumbing issue they have no intentions on fixing properly. The solution provided by 2 different Lobos Management employees to keep ongoing floods from occurring (it happened 3 x), is 'mindful flushing' and 'crossing your fingers'! The solution offered for the EXTREME damages to my belongings from the flood included giving me a 'laundry code' to use in the shared laundry room which was also flooded and damaged, no thanks. Stay far away. You are better off living in the woods in a tent. read more

Had a scheduled viewing at 4:15 at the sandy creek apartments. I have multiple texts that say this as reminders, as well as a text from the person who was showing me the apartment saying "see you friday!". Drove the 40 minutes from work on a Friday to get there, texted the number to say I was in front of the leasing office and never heard a word. A cancellation text on YOUR end would have been nice. This is the only day of the week i get to leave work at a decent time, and HOURS were wasted, as well as the gas in my car. Thank you for having no decency, it took 40 minutes to get there from work and 45 minutes to get home. As well as almost 40 minutes of waiting for one of you to show up. Would love to send you the receipt next time I put gas in my car. read more

I have only been a tenant of one of Aj's properties for 2 weeks, but so far I am very pleased with my experience. Aj is a friendly and approachable landlord who has made the move-in process smooth and easy. The apartment itself is clean and well-maintained. I am looking forward to continuing my tenancy under Aj's management. - Brett read more

I was locked out on my balcony at Queensbury. AJ took time out of his Friday night and came across town to let me back in. He's an amazing employee and deserves a raise. Just a heads up, the balcony doors will lock you out if you shut them completely. read more

The joys of living at Craig House Apartments: These apartments may look decent, but there are so many underlying issues that incompetent staff members only make worse with their empty promises and lack of skills. Our problems here first started when our dishwasher was installed and the maintenance team broke the kitchen sink during the process. The kitchen sink pipes KEEP BREAKING, at least every other month. One day, out of nowhere, our bathroom CEILING CAME CRASHING DOWN, spilling tiles, water, and garbage all over the floor. It took 3 trips from maintenance to finally contain the leak, and our bathroom has looked even more disgusting ever since from the dirt stains and damage. There is NO INSULATION, so the temperature in the summer is above 80 degrees with no AC, and in the winter it is about 57 degrees! And the winter heat bill adds up to $300+ a month just from being left on 10 hours a day. Do not expect to ever feel comfortable in the apartment. And don't think that buying space heaters will help much either - the entire place seems to be wired on one circuit, so running 2 small space heaters at once causes the circuit to trip. The place is INFESTED WITH MICE, and although the exterminator has been very helpful and friendly, when the building has these issues, it'll be difficult to fix. There is NO COMMUNICATION from or within the management company. I contacted them to cancel a scheduled tour because one of us had been exposed to COVID, BUT THEY STILL SHOWED UP, GAVE THE TOUR, AND TRIED TO PLACE BLAME ON US FOR THEIR INCOMPETENCE. Once you are locked into the lease and moved in, Lobos Management takes no measures to ensure your satisfaction, comfort, or safety. For every positive interaction I've had with them (which are rare), I have had 10 terrible interactions. And if anyone from the company comments on this post or other posts saying "oh I am sorry, please let us know how we can help" - just know that it's obviously another one of their empty gestures. Management is invasive and they bulldoze over any tenant concerns. read more

Worst company to rent from. They really don't care about the renters, they only care about the money. They never fixes anything.

Just started renting from lobos and I couldn't be happier. The management has been super nice and extremely helpful. Couldn't be happier!

Stay away! This management company is willfully incompetent. They will only do the bare minimum amount of maintenance in hopes of keeping the unit from being condemned. Every time it rains, my roof leaks. Every time it's cold, my furnace breaks. Every time it's hot, my furnace's A/C unit breaks. The building's door buzzer has never worked. They've sent repair companies out multiple times. The mailbox's mailman's lock is broken. So everyone in the building can access everyone else's mailbox by sliding open the mailboxes as it is designed for the mailman to do. The electrical can not possibly be up to code. There are switch boxes in the wall that have been plastered over, switches that do nothing, etc. Every closet door in my apartment is broken. Every maintenance attempt has broken them further. Every room door (except the entrance and bathroom door) is improperly installed and will not open and close. Every single kitchen appliance is installed backwards, out of level or barely functions. read more

I should have known from the beginning there was an issue, the person that showed me the apartment was very aggressive, rude and wanted to pry into my personal life far beyond rental history. The building was very loud. I asked Lobo about that and they told me to pay for a moderator (still confused). The building is also falling apart. Parts of the kitchen walls literally fell into our cooking. There are severe leaks throughout the building that are ignored and result in higher utilities. My wife lost her job due to COVID and we had to move. Lobos refused to give us a break on the rent or lease and threatened legal action. We have not lived there for months and they were still charging us for water. They are unresponsive to legitimate issues and refuse to even listen when someone needs a little help. In short, they're like every other rental agency. read more

DO NOT RENT! I wish I could give ZERO stars...Please listen to these reviews before moving in, I wish I did. This is the WORST management group I have every come across. They absolutely do not care about their tenants and the amount they charge for rent is too high for the HORRIBLE service/maintenance they provide. I have called several times asking what I can do about a $250+ electric bill due to the Electric Company telling me its due to an old unit. The maintenance man went on to tell me it's a privilege to have air conditioning in PA, if that's what they believe they shouldn't advertise that they offer it. Maintenance came to fix my shower and left it a complete mess, while cursing the whole time he was there. I sent pictures to the company, and they didn't even care to respond. I had to go out and buy new bathroom rugs. bathmat, and shower curtains. Save yourself some massive headaches and STAY AWAY! read more

Lobos Management - Property Management Near Me - Pittsburgh, Pennsylvania

So I'll start off by saying that I have live at there eagle nook residence for about 3 years. There I had no problems it was a good apartment and didn't have issues. The one star comes from what happened when I decided to move. I had picked out a beautiful apartment at Jefferson Village. After having my services turn on I was bringing stuff and and notice the strong smell of gas. I immediately called Columbia gas to get them to come. I also called the office and this is where the problems began, I was put on call with the dispatch office where they determined a gas leak was not a emergency, even the gas company tried to get ahold of them to no avail. The had to turn the gas off to the whole building. I was upset and skeptical but they said they had it fixed and where going to get me a electric stove so I didn't have to worry. The next time I went in and I brought my gas detector and it immediately went off luckily this time the maintenance came right away and eliminated the gas line to my apartment. The next day I was packing the moving truck to finally move in since my current lease was ending in 3 days. I received a phone call from the leasing agent and she informed me that I wasn't able to rent the property and that I had to move my stuff out. They offered for me to rent at other properties but I liked what I saw there and they told me they didn't have any other openings. Over all it turned this very exciting into a very stressful event with no where to go. I hope that anyone looking at the apartments doesn't have to deal with the same events I did. #homeless read more

BE AWARE!!!UNETHICAL COMPANY AND OWNER!!! STAY AWAY We signed a lease with Lobos Management. Paid all deposits on time. Owner never executed the lease. Literally a harassment through the process dealing with leasing agent Jeanna. Owner two weeks prior to occupying the apartment wants to raise the rent by $100. Justification his renovation cost him more than anticipated. We learned now why our lease was not signed but he forgets that acceptance of rent is implied signature of lease. Their attorney is Christina Westall. We are now engaging our attorney. DON'T LEASE FROM THEM STAY AWAY read more

If I could leave negative stars, I would. Despite hearing numerous negative reviews about living with lobos, I thought it couldn't be that bad and signed a lease. I was completely wrong. From the mice infestations to the broken laundry system and even as far as the lack of care for their tenants, I highly advise avoiding this apartment... but it was a good size and not too overly expensive. read more

The ceiling collapsed, there were mice, maintenance was either slow or sloppy, and communication was frustrating throughout the duration of our lease. We moved out shortly after the ceiling fell. Wood beams and tiles had been placed beneath an old plaster ceiling in the living room, and the faulty plaster fell down in chunks, eventually putting enough pressure on the tiles to force a collapse. Maintenance workers came to clean up the mess and haphazardly staple new tiles. They didn't even remove all the tiles to get rid of other plaster chunks behind not-yet-fallen tiles you could see through the giant hole. The repaired section began drooping less than a week later, with Lobos not responding to requests for further work. read more

Worst realty and management company you can encounter, and I have dealt with my fair share of bad realty experiences. The most unprofessional, rude company I have dealt with. First off, they don't fix things that are hazards. The fire alarm went every night for over a week for 30+ minutes in the laundry room. Called on call maintenance, and proceeded to tell me it was just dust and don't worry about it. I told them that was a hazard and they proceeded to yell and threaten me. I have never felt more scared for my safety at a rental property in my life. Because 1. That is a hazard and I should have called the fire department 2. I was scared the guy threatening me on the phone was actually going to come to my door and hurt me. No acceptable what-so-ever. Would rather be on the street than rent from them. Whatever you do stay away!! read more

I honestly could not implore anyone reading this anymore than I am right now to NOT rent from these people no matter the property area. Lobos management in Mt. Lebanon specifically was the worst experience I've ever had. It was nice to meet Julie she was super sweet, but I would never do business or trust these people. I was quoted for a one bedroom $1049 at the showing for a one bedroom. We started an application but I noticed her boss priced me at $1200. I figured she had just misquoted me and filled out the application. After I submitted my pay stubs, within minutes, I received a call saying I was misquoted and the rent for a ONE BEDROOM was $1,350. Okay, so your updated two bedrooms are $1,375, and that particular unit was $1,350 because of a counter top? Right after you saw how much I made? SCAM DO NOT DO BUSINESS WITH THESE PEOPLE. I worked hard for my money and to be in the position I am in, I wasn't born with it. This company is a total disgrace to the Pittsburgh Area. read more

Such bad communication and professionalism. Told me they were going to show me a place then showed me a completely different apartment with a different floor plan. Called three times to ensure that I'd be seeing the right place, so disappointed. Was supposed to tour another unit and on the tour they tell me that it's already been rented and they didn't tell me until I got there. So frustrating. read more

BUYER BEWARE: My lease says the owner will pay for heat. When I moved into 183 Morrison in June, I saw the unit had metal radiators and air vents so I assumed it had gas heat. When winter came around, they claimed the boiler system was old and that it didn't work. So they installed window AC units that also had heat. They were loud and ran constantly so my electricity bill went through the roof. They also don't have trash cans so if you're out of town during the summer like I was, you'll come back to maggots all over your trash because of the inability to throw it anywhere until trash day. Nika will scam you in any way possible! They're crooks. read more

This company swooped in and bought the apartment complex in Houston, PA. None of the tenants were given any warning. This area is out in the middle of nowhere and the neighborhood is more lower middle class to poor. Immediately, there have been about 8 or 9 moves and evictions! The company doesn't understand the area and thinks people are going to drive 30 to 45 minutes from Pittsburgh to live in an over priced remodeled apartment in an lowly area next to a grade school with screaming kids. All of the 50 plus tenants are upset and scared. Lobos has been unbelievably cruel, discriminatory and evil. They think the tenants are just bank deposits and don't care if they have been there for 10 years or more as excellent tenants. At this point the tenants are being criminally harassed. Because of all the over whelming complaints, I would advise any and all tenants to file complaints against Lobos and it's workers with the PA Human Relations Commission, The Fair Housing Office, The PA Attorney General's Office, the HUD office, The District Attorney's Office, I believe the Federal Equal Opportunity office. may take complaints. Document what is being said and done as much as you can and report them. read more

Leah gave me a tour of some apartments, she was very professional and knowledgeable. I arrived a little early to my appt and she was so accommodating. She showed me two apartments and allowed me to ask her any questions that I had. I felt Leah needed a special shout out because I have worked with many leasing agents and she was by far the best one. If you ever need an apartment with this company make sure to request her. read more

DO NOT! DO NOT! DO NOT! rent from them all that care about is taking your money. They are lazy, do not want to deal with any issues, they don't answer the phone, don't reply to emails. And on top of that I had to call the health department just to get them to deal with a mouse in my apt. They told me "well it is cold and they just come in for the heat." They're pathetic! And to top it off they didn't return my deposit which I already figured I wouldn't get it returned even though my apt was left in the same condition it was when I moved in. And if you notice all the responses to these reviews are all the same! THEY DO NOT CARE! Take your money somewhere else! read more

Lobos is discriminatory in their actions. We were denied and we called the credit recording bureau and they said there was nothing wrong with our credit. Lobos claimed they have "no idea for the rejection. Minorities do not use this company they do not want you to live there black. read more

Very slow response from the management people. When I first applied to move in early, a male agent yelled at me over the phone for making that request. Maintenance and agents would enter the apartment without letting me know. During the pandemic they continued to show my apartment with a big group of people. The construction near the apartment would start at 6-7ish AM every weekday and they did nothing about it. The maintenance people are kind and that's why I gave a star. read more

I would give negative stars if I could. The absolute worst leasing company I have ever dealt with. DO NOT RENT FROM THEM UNDER ANY CIRCUMSTANCES. You will be ripped off, ignored, hung up on for asking simple questions. I would rather deal with some sleazy landlord than have to live in one of their apartments. I would have a leaking ceiling, a broken oven, broken washer/dryer and they did absolutely nothing to help besides demand I pay for the services they were neglecting to provide. Absurdly nasty employees who have no business working with clients all day. Hidden rates are stupidly high and they're the scummiest people I've ever had to interact with. For the sake of your sanity avoid them at every possible cost. read more

Unfortunately, when I was in grad school, I rented from Lobos on Kamin Street in Squirrel Hill. While the apartment was very nicely priced, (especially compared to the D.C. Metro Area pricing I am now dealing with) I experienced shocking slumlord-style management. I'm glad I can laugh about it now, because it was infuriating at the time, but being awakened by a clawing raccoon hiding in your walls made me not very happy. This went on for more than a month, and I was not given any solutions other than to sleep at friends' places. There were traps set up in my apartment room, making it impossible to inhabit while the pest control workers came in and out. Did I mention it was also the dead of winter, which is apparently why this creature was looking for shelter within the walls of the apartment building? Once one of the workers had the idea to check to see if the "chimney had been capped" (which it had not, and which ended up being the ultimate issue) the problem was solved. For such a simple, silly problem, it really seemed ridiculous to put a tenant through what I had been through with barely a squeak of an apology. I lost countless hours of sleep and dealt with phone call after bothersome phone call. Try explaining to people that there are noises coming from within your walls. It has to be the most horrifying tenant experience I've had to date - knocking on wood - ever. Like I said, it's only after some time that I can write this with an objective perspective, but I think the way the problem was handled (and I didn't scratch the surface of the issues) by Lobos shows what kind of company they really are. read more