Mindy and Darren were so great with helping us transfer apartments. Both apartments are beautiful but the new one is gorgeous and is so spacious. Thanks guys! read more

If you're looking for a company to sue.... well... you've come to the right Yelp page. Lobos Management is lawsuit worthy, its poor management is no accident. So far my house has had mouse, ant, and fly infestations. Lobos took 2 months to respond to us about the mice with an exterminator, and never did anything about the ants despite dozens of phone calls and a classic response: "sure we will take care of it!" Well, they really won't... if the job costs upwards of $100. Yes, I kid you not, Lobos representatives have lied to me MANY times. Here's where I draw the line: Now my house is unlivable--hundreds of flies have infested the house (most likely due to a dead animal in the wall) and me and my roommate have to live in a hotel. We have called Lobos numerous times to receive a false promise of a response: "Yes, we will send in the exterminator" or even worse: "We don't want to be pushy towards the exterminator." Meanwhile, paying renters can't even live in the home they are dishing out hundreds of dollars a month for. It has been over a week now of flies all over the house, and I have personally called Lobos around 4-5 times. Flies have laid around 75-100 eggs in my closet, and dead flies are everywhere. Even cleaning the carcasses has taken up hours of my time. After a heated phone call this morning, and the empty promise "we will have the exterminator come in TODAY", still no exterminator. Long story short: the bureaucracy that exists within Lobos allows no one to take the blame for a house (such as mine) that is basically falling apart. The truth is, my house needs thousands of dollars worth of repair. But they're never going to repair it, because we are just going to move out and Lobos will lure in some college students who won't suspect a thing. If you want to rent a property in Pittsburgh, and see that it is managed by Lobos, you WILL likely regret it. Also, they have forced us to sign the new leases several months in advance with the threat of constant showings. Hmmm--I wonder how they would feel if they did house showings with all the flies in here? Regards, Toni read more

Rented an apartment in Monaca the last two years while my son was finishing up at Penn State Beaver. I highly recommend staying as far away from this place as you can. It smells. The smell is indescribable. Your water and electric bills will be through the roof. Hope you can afford $200 electric bills. The air conditioner broke and the apartment was so hot it melted a leather sofa. It took weeks to fix. Its literally not even one star. Stay away, I warned you. read more

I'm well aware of the reputation Lobos has. Whenever anyone new to the area asks who to rent from, the answer is usually "anyone but Lobos". That said, I rented from them for 4 years, and my experience was uneventful. No major issues with the apartment itself (newly renovated to be fair), no bad experiences with management, and got practically my entire deposit back. I'm not going to claim that my experience was typical, but renting from Lobos isn't guaranteed to be a disaster. read more

If I could rate them lower I could. I dealt with Erica. At first she was nice. But soon things turned bad. I first talked to her about my finances, when I could move and what I could afford. She wasted my time. She showed me apartments that would not b available when I could move, not in my price range. She didn't listen didn't care. In a pandemic I said the whole lease would b paid up front, in full!! If this isn't good enough to get a place to live I don't know what is. Thanks Erica I might not have a place to go because u don't know how to listen to prospective tenants needs and circumstances. U need to change jobs. read more

Listen to these reviews!! I wish I did before signing a lease. This is the WORST management group in PGH. They absolutely do not care about their tenants and the amount they charge for rent is insane for the crappy service/maintenance they provide. I've had several maintenance requests go unanswered & they moved the loudest tenants in upstairs and will not let me break my lease. I have called several times asking what my options are & if I can move to a different location as I work from home and my upstairs neighbors are SO loud, my coworkers can hear them THROUGH video meetings. They also stay up till 1 am almost every night. Lobos REFUSES to help me and/or call me back. I've had to call them 4 times now and each time they give me the run around and say they have to "ask the property manager" and just never call me back. It's despicable. I will never recommend these slum lords to anyone. read more

Lobos you deserve it. Unfortunately google does not have -5 star rating. Was living there for 4 years, only bad experience from talking to property managers to security deposit transmittals, from phone support to trashing my halloween decorations (unbelievable).. The only good thing was a maintenance during the last year (only) before that it was awful as well. read more

Lobos management is awful. I was a good tenant. Paid my rent on time. Was quiet and caused no issues. I moved out after one year because the building was moldy and poorly cared for ( I have spoken to residents in at least three other lobos properties who all report mold in theirs as well) they do not take the proper measures to keep their properties clean and updated. The staff in the office are some of the most rudest people I have ever met. They literally brought me to tears one time due to how rude they spoke to me. They literally talk to you like you're trash and the biggest annoyance. They kept my security deposit by lying and claiming I didn't clean the place. Which I absolutely did. And have pictures and witnesses. I read the bad reviews before I moved in and figured I would still give it a chance. But I wish I would have listened. I would give 0 stars if I could. read more

Tried for 10-days to see various Lobos apts in Pittsburgh, was shuffled among 4 different Lobos leasing agents--never helpful or prompt. Finally, an agent said 4 units available in an apt bldg w/ rent of $999/month. Was driving next morning from OH to see them. 2 hours into drive on the highway, she calls and says all 4 units are rented out, and only apts w/ rent of $1,400 is available (bc I had expressed a little interest in those as well). Told her I wasn't interested, bc hard to believe the 4 less expensive units got rented out within last 10 hours--overnight on a Friday night. Seeing these horrific reviews of Lobos, it looks like their GREED actually saved us from LOBOS APT HELL (even tho their GREED wasted 4 hours of our driving time). STAY AWAY!!! They can't even get leasing to potential tenant right. read more

My experiences thus far with Lobos Management have been extremely favorable. I have found them to be highly professional and very attentive. Kazzandra, in particular, is extraordinarily communicative, efficient and responsive. When you email her, for example, she gets back to you quickly and is focused on getting solutions! read more

Management is rude and disrespectful. Won't fix anything for months. They lie and procrastinate as long as you let them. Don't move here!!

Lobos is one of those apartment management companies that has too many properties to handle. I rented an apartment from them a couple years ago and whenever a problem occured it took about ten calls for them to finally come and do something about it. It wasn't like they totally neglected me, but I seriously had to keep pestering them until they sent someone over. Often when I called the employee I talked to didn't even know they owned the property and would tell me to call back when "so-and-so" was working because he/she was the one who dealt with the apartments in my neighborhood thus starting an endless game of phone tag. Also, getting our security deposit back was an unbelievable hassle. We left our apartment in perfect shape but Lobos Management claimed we didn't and it wasn't until we threatened legal action in a small claims court with photo evidence that our apartment was left in mint condition that they relented and gave us our security deposit back. Since then, anytime I have been looking for a new apartment and I find out Lobos is the management company I take a pass and keep on looking. read more

If I could give them negative stars I would. We have lived in our townhome for over 4 years and been excellent tenants. We moved here under a different rental company, a much better company than lobos. They are the worst and basically making us move out of our home. DO NOT RENT FROM LOBOS. They do not care about you at all and don't respond to you if you have a question or problem. Do yourself a favor and look somewhere else. read more

Lobos management doesn't allow dogs....ironic? I guess their name suggests that they want to eat you like a little pig or red riding hood. I am a real estate agent in Boston looking to find a place in Pgh for September to start grad school. When I called on an apartment to get some information and to find out what the market is like, the person answering the phone seemed like they wanted nothing to do with me. Further, when I asked for some links to apartments she said, rather abruptly, that everything they have is on craigslist and i should just enter the phone number. Dear Lobos, nothing makes a hot lead go cold quicker than inconsideration. As an agent, I have definitely had my flubs, but I do take contact information and send links of apartments to all of my clients. The difference is $0 or thousands of dollars. Thanks for saving me time. When I see your ads on Craigslist I will be sure to ignore them. read more

If it was possible, I would give lobos zero stars. I tried my best to be a reasonable tenant and overlooked the little things breaking and service tickets that were open for far too long. I had had enough when the water heater above my apartment rusted out and sprung a leak. At 1 o'clock in the morning I woke up to the sound of what sounded like a rain storm in the middle of my apartment. After calling the emergency contact number three times before actually receiving a response, I was finally put in touch with a local manager (who actually was helpful and apologetic for the incident). After returning home thinking the incident was taken care of, I had to soak up the water using my own towels to try to get the carpets cleaned. They told me they had cleaned the carpets and I had believed them but still was not satisfied with the continued smell of the carpets in my bedroom. I was moving out in a month and had nothing left to lose with bringing forth the complaints I had the entire time was living in the apartment. I contacted the building manager to let her know that I thought it was unreasonable that I was being asked to clean the carpets upon vacating since I was no longer vacating under "normal" circumstances and did not want to clean up after a mess I didn't cause. I also brought to light the other issues that I had been experiencing and asked for some consideration that I had enough and wanted to reach a compromise with the return of my security deposit and my vacating procedures. Instead of responding in a civil manor, they told me they would be sending someone out to my apartment to discuss the issues I had been having. What I expected to be a rational and professional conversation quickly turned really ugly as I was verbally attacked saying mildew and must could not be smelled. I tried to explain that my bedroom door would no longer close which they ignored. After trying to express some of the other issues I had been experiencing, she said she was not there to discuss any of that and was simply called for the smell of mildew and mold and walked out after screaming at me and telling me "I wasn't getting out of my lease" when that was never the intent of the conversation in the first place. When you think this would be over, instead I can hear her outside my window bragging to the others she came with about how people from upstairs could hear her scream. So very professional and mature. The apartments are cheap but save yourself the headache and don't waste your time or energy renting from them. It actually made me uncomfortable and scared to live in this building by the end of my lease. I couldn't get out of here fast enough. read more

AVOID AT ALL COSTS! Worst landlords ever. Neglectful, rude, disrespectful, and couldn't care less about maintenance requests. All they care about is taking your money. Good luck ever getting your security deposit back, even if you never move in. They ignore their tenants' requests, yell at you, hang up on you, and never send anyone to fix issues when they occur (which is frequently). When maintenance issues are addressed, the staff cuts corners and does anything to avoid spending the money to properly fix the problem. Steer clear and don't make the same mistake I did. SLUMLORDS! read more

Lobos management is about average for any company who rents properties to mostly college students. I think we all expect excellent service for our home and probably largest expense during that time in our lives, but it's pretty unreasonable to expect that from these companies who have a zillion properties all over town. I lived in Pittsburgh for 2 years for graduate school, and my 2nd year I rented a property with Lobos. The property I had was really really nice and it was a steal for the price my roommates and I paid. It was in pretty good condition when we moved in, except for a few minor things here and there. No biggie. Our experience with the management left something to be desired. When we had maintenance issues, it took way too many phone calls to get someone to help us. However, our boiler stopped working during the winter, and they did get someone out there the next day to fix it, which I was very thankful for. :) The lease signing and move in process was pretty painful, since none of the documents they sent us had the same address to mail the forms into, and our lease and information got lost within their walls a few times. I mean, nothing you wouldn't expect from a large leasing company in a college centric area. Overall, our property was nice and all of the essential issues got worked out, so I can't complain too much! Good luck if choosing a lobos property! :) read more

If I could give a 0 I would. Lobos management is slum lords. Run as fast as you can! I had sewage coming up in my kitchen sink and all over my basement floor. They told me to fix it, then took me to court! I never, in 3 years missed a rent payment and this is how they treat their tenants! Nothing in the house was up to code, they left my back porch steps broken where a family member fell through them. Threaten to evict me if I fixed them myself. Run run run!!!!! read more

Omitted critical information about required credit score and rental amount until 10min before appointment to see apartment.... When i asked why they would demand such high standards in a low income neighborhood, i was told because they're " keeping it classy "...lmfao...nothing classy about this company at all ! STAY FAR AWAY ! PLEASE....do your research and listen to mine and others warnings about this company. read more

We rented from them on Shady Ave in Squirrel Hill. There was always issues with the pipes freezing and it took them several days to fix and they were rude and acted like we were in the wrong when we would call to ask for someone to come out to fix it. We left a few months before our lease was up after closing on our first home and left a handful of items in the apartment. when we came back to pick them up our vacuum, microwave and a TV were missing. When I brought it up they threatened to not give me back my security deposit if I made trouble. No one could answer where it went even though the apartment was locked and they were the only people with keys. worst company I ever rented from. read more

Royal Windsor my bathroom is flooding from a sewer backup. I called at 5:13 this afternoon. It's now 11:18pm. No one has come. I have been scooping sewer water into the tub but the tub is backed up and is now almost full. I keep calling the emergency line to explain how bad this is and they are telling me no one will be here until 8 tomorrow morning. By then my apartment and all the others in this floor will be flooded with sewer water. It smells horrible. There are actual rocks coming up through the toilet! Why say you have emergency service if no one will come out? Every time someone flushed a toilet in the building more water comes up. I'm exhausted from bailing water into the tub. I won't be able to do this for 9 more hours. Someone needs to help me read more

Only if I could give zero stars. Don't expect to get any request resolved from this management. Starting from getting a spare key, a parking spot, if there is an alarm going off in the building for days (deal with it, listen to your music 24 hours). They will not fix it. I have never seen such worst service. The management would never help you no matter what. read more

I live in Brighton Heights and our building manager can't even be bothered to remove trash in a timely fashion. I've emailed her and contacted the office (the girl was particularly short with me) to no avail and it's been 3 weeks since garbage was removed. I'm now contacting the Health Department about it. I initially moved here to get out of a bad roommate situation and I have regretted it since the first day. This place is a joke and, despite paying my rent and rarely complaining, I feel like I'm inconveniencing these people by asking for the trash to be removed outside. My mail is stolen regularly (can't even send packages here anymore because of it), half the furnace units in the building don't work, the doors are all broken, windows don't move, water is only good if no other person in the six units is using it, and the oven is sold old the numbers have worn off the knobs and it doesn't keep temperature. God forbid this death trap catch on fire because we're all dead if it does. Talk about slum lords. Don't rent from these crooks unless you absolutely have to do it. I'll be looking into getting out of my lease as soon as possible. Even sooner if the trash isn't removed soon and I can argue for a breach of contract. read more

listing agent did not give details on trash, fitness center, laundry card and left out other details such as tenant is required to pay for professionally cleaning apartment. maintenance refuses to do repairs (I moved in to kitchen outlet out of code and another outlet burnt. there is also no heat in my bedroom ). read more

DO NOT WASTE YOUR MONEY!!! My apartment is infested with bats and lobos will not do anything about it... I have called multiple times and constantly told they will have somone come out. It has been 2 months and no one has showed and bats continue to get in. They do not care about their tenants. read more

Never ever work with lobos management they are not professional and they are trying to write an agreement and send you bill that are not belongs to you. read more

After failing to provide a safe and healthy living space, Lobos Management is refusing to return my safety deposit, despite providing me with written confirmation weeks ago that I would receive it. This false information has led to my being unable to pay rent at my new apartment and my impending eviction. Absolutely unacceptable. Some experienced transgressions include, but are not limited to, water damage on my ceiling that resulted in multiple severe sinus infections, not having access to water for over 24 hours, and unauthorized access to by bedroom by maintenance while I was sleeping. read more

Lobos Management - Property Management Near Me - Pittsburgh, Pennsylvania

I've living in the Hickman apts going on 3 years...and Washington office is by far the best management I've had in my 20 years of renting..Thank u so much read more

The Creekview Gardens 3br townhomes.... I'll start by saying they raise your rent every year, which is something they don't disclose in the beginning when your signing your lease, the walls are so thin you can hear your neighbors talking, walking and having sex, which is so annoying, these places are not child friendly at all and there are quite a few group homes in this complex, if you have an issue with your neighbor Lobos management does not get involved at all, they don't even attempt to see whats going on all they ever say when you call the office is due to certain laws there is nothing that they can do about the situation, I've never heard of anything like this, they should want to now whats going on, but all they care about is the money, they don't care about the tenants at all. so if your looking for a place to live this is not it, take your hard earned money somewhere else!!! read more

The worst property management in Pittsburgh. They are the most effective management in collecting money while the most irresponsible for their tenants. The property is old and leaking everywhere. Our apartment had been leaking for a month and every time we were calling the maintenance, they just looked around and disappeared, saying that they don't have tools. After living for a year, I never expected I can receive any help from them at weekends or even on Friday. Most ridiculously, they missed our carpet cleaning receipt and charged us another hundred of bucks for carpet cleaning. I would not use "one of", since it is the most terrible management I have ever been. read more

I know that people have some really awful things to say about Lobos... and I do agree that the couple times I had to work with main management, located in Pittsburgh, I had some frustration, but in general I had a very pleasant experience with my apartment - Colonial Arms in Monaca, PA. The current property manager is amazing and is always willing to sit down and chat if you need something. She has also brought on a wonderful maintenance and cleaning team. There was a whole different team when I first moved in and after they left (two months after I got there) I saw a NOTICABLE difference in the quality of the buildings. Things were cleaner, dead lightbulbs were replaced, landscaping was cleaned up, etc. My apartment was really nice. Huge floorplan for a one-bedroom apartment. The carpet in my unit (C3) was brand new. The faux brick on the wall by the door was a really nice touch. Using the heat on higher levels created HUGE electricity bills, but I was able to bring that down significantly with a space heater and heated blanket as a bit of a replacement. During the whole hot, humid summer I never ONCE turned on the AC because it stayed a really comfortable temperature! (The wall in my apartment that reached the outside was by a hill and the sun didn't shine directly in my windows for too long each day.) I just ran a dehumidifier on the reg and my apartment was very comfortable. All in all, I have more pros than cons for Colonial Arms. I really enjoyed my stay! I would stay another year, but I got an apartment closer to work so I'm headin' out. Take reviews with a grain of salt (most people only post when they are upset anyway, right?) and at least go take a tour if you are considering Colonial Arms. You can make the decision yourself. read more

I rented a small apartment outside of Pittsburgh and I didn't have a good experience at all. Each time I called to get my air conditioner fixed they came when I was at work and when I got home it still didn't work. They claimed they fixed it twice. Another problem was after I moved out a few months ago. They gave me most of my security deposit back but not all of it. Lobos management claimed I did not pay all of my rent. I paid each month on time the entire lease. I called and the secretary set up a phone appointment for me to speak to someone and told me to also e-mail them to confirm the appointment. Well they never called or e-mailed me. I give up trying for the rest of the security deposit, they can keep it. I don't have time to mess around with them. read more

Do not even try to stay at the apartments on Baum Blvd. The management consistently chooses to do cheap repairs on both the shared laundry machines and other things within the apartments. My experience at these apartments has been less than poor, and all of my efforts to make living conditions better have been null. The management does not understand that living in these apartments are our lives, and they treat it as just a cash grab. read more

AWFUL EXPERIENCE! The employees who work there are very nice, however the owner doesn't allow for anything to get done. One of the advantages of renting any property is the convenience of having things fixed. Anytime there was an issue we would have to speak to the owner who was a huge POS. After this experience I will never be renting from any company again. No care for their customers. read more

Lobos management...is not very good. My fiancé and I rented an apartment on Hobart street. At first we thought it was good, but then we began to notice a lot of little issues (along with some big ones). When we tried to contact Lobos about fixing these issues, they never really did. Actually, I take that back...they did fix SOME of them, but only when we were moving out and they were showing the apartment to potential renters. As far as I know, no one's taken it yet. There was no heat in the main areas of the apartment. Only a weak AC unit. This meant that taking a shower was torture during the 6 months of Pittsburgh winter, and we'd often have to streak through the hallways to get back to the bedroom (which was warm, because it did have a heater). So, we were stuck in a single room for half of the year. Wish we had been warned about this. When we mentioned this, Lobos just told us to clean out the AC filter and move it to the warm setting. Seriously? That tiny unit heating a large living room? That is not helpful advice. "Suck it up" would have been more honest. The bathroom contained no air ventilation, only a decrepit door that led into the wall? It's strange to describe, but I honestly thought this was against PA housing laws. But I think the building was old enough they could get away with it (HOPE YOU LIKE MOLD!) Finally, when we first moved in, Lobos wouldn't work with us at all on the move-in date. We were hoping it could get pushed back a week, but they told us that the apartment "was in such high demand." Yet when we were moving out, it seemed like they couldn't PAY people to rent it. I can't even recall how many people they showed the place to. Now, other places may be different. Perhaps they have various offices? But the one in Shadyside, and the building on Hobart........NOPE. read more

I have been renting my apartment from Lobos Management for a long time now (since I first came to Pittsburgh in 2005); it is the best deal in town by far, and everyone on the Staff has always been very nice to me! Shannon in particular on the Maintenance Staff has been doing work on this building all these years I have been living here; he is totally reliable, kindly, and amazing knowledgeable about how to fix just about everything; in addition, he always leaves the apt. clean and neat. This has not been my experience with apartment managements in other cities! Other people who have helped me over the years, Ron, Noah, Will, Bethany, Melissa, and Maria to name just a few of them, are incredibly hard-working people who take your comments and requests seriously. I have never understood the minority of tenants who say negative things about Lobos; but I feel strongly from talking with them now and then that these are people who would be critical anywhere. No matter how much you do for some people, they will never be happy, so it is not the fault of Lobos Management. I also want to mention how much Lobos does for the larger community in many different ways. And finally, during this frightening Pandemic, they have not only sent out emails and Newsletters from time to time, but they also put up a really good Sign in my building (being the laundry building for everyone on this block) which makes it very clear that wearing masks and maintaining social distancing are required within the building in all common areas. They really care about tenants being safe and coronavirus-free; and in an increasingly cynical and sometimes inhumane world, I find this reassuring that there are people who do care about us. I would recommend Lobos to anyone; the rent is always reasonable, there is lots of room for one's furniture, even a piano, the nieghbors are quiet (and if not, Lobos will send out an email reminding people about building rules), and people on the Staff have integrity. In an imperfect world that is increasingly technically oriented, it doesn't get more humane than this. Nothing in the world will be perfect all the time; but this is truly the best apartment I have ever had. People who are constantly critical (they would be wherever they went) should try gratitude as a better mental attitude. read more

DO NOT rent from them. I lived in the Chateaugay Apartments and it was awful. LOUD Construction AT RANDOM ..closed the entire parking lot with nowhere to park for weeks, manipulated my lease terms during the pandemic...these people are not in it for their tenants. They treat you like trash. During the pandemic, they tried to trap me into another lease. I ended up getting involved with their attorney. Little did they know that my entire family is in the real estate business and I called them on every single BS move they tried. Nobody was ever in the office. When I tried to return my keys and get out of dodge, I couldn't even find someone to turn my keys into for three days! Multiple times, I had leaks in my apartment, I reached out for them to fix it, someone would come by look at it, and then never return. All of the ceiling tiles were destroyed and leaking. One time, my refrigerator completely died and I was left without a refrigerator for three weeks. So insane. Glad I bought my house and moved out of there! When I was finally able to leave, I had to take a video of every single room and keep it in case they tried to charge me for nonexistent damages. Don't fall into their trap and don't trust anything that they say. read more

This real estate company doesn't even deserve one star. I had a showing scheduled with them to see an apartment. I show up, the real estate agent (Hannah) opened the door and there was a pit bull free in the house just staring at me. She told me she isn't good with dogs but if I want to risk it and see what happens I can walk in and see if he bites. Since the dog was just staring at me and I was unsure of what he would do I asked if we could reschedule when he's crated or the tenant is home. She then proceeded to tell me "Sorry I'm not really a good agent" and said she was only supposed to show the apartment when the tenant was home. (Ok then why would you schedule the showing when you were not sure if she'd be home?) Then she told me, "by the way we think she might be renewing her lease." Like, it is May. And you aren't sure if she's renewing her lease? So I wasted an hour of my day just to find out the apartment they scheduled me to see was not even available. I'm just mind blown by how unprofessional this real estate company is. DO NOT GO THROUGH THEM. read more

RENTERS STAY AWAY!! Up until recently I thought this management company was okay... a little slow on the response but things got taken care of. Recently when my sons apartment was UNUSABLE for several days due to the bathroom ceiling collapsing we asked for the rent to be prorated for the days that it was a mess to the grand total of $75 . First, Head-Jerk-In-Charge attempted to scare me by threatening to get my employer involved if I posted my story online THEN he accused me of extortion. For $75. In writing. Real classy man. read more

I have had an absolutely terrible experience with this company. When moving in the apartment was filthy, with dead bugs and dirt throughout the kitchen cabinet area - not to mention that the hot water from the faucet is generally brown. The elevator was consistently broken, and the management company did not even bother to label it when it was out of order (which caused myself and several other residents to get stuck inside at different occasions). The walk is almost never shoveled when there is snow, and we have had people kick the front door open and steal packages around Christmas. The owners are absentee landlords - you will deal with the Lobos management company, which if you have a dispute are not understanding, often combative, and somewhat rude - and you will be talking to a lawyer, not the owner. All of the problems I outlined above were not considered "habitability" issues. In short: Renter beware! read more