The service is amazing! You have to ask for Lupe! Whoever wrote bad service reviews obviously did not get LUPE! They have dog meals that come in a dog bowl read more

I stopped by on a weekday during lunch for some work and got an indoor table facing the outdoors. The sound of the water feature and the gentle breeze made it such a relaxing spot. Service was excellent, everyone on the staff was not only friendly and kind to guests but also warm and kind with each other, which created such a lovely atmosphere. They offer both free and paid Wi-Fi; the free option worked perfectly for checking emails. I ordered the tempura cauliflower without blue cheese, it was absolutely delicious. I also had a cappuccino which was bigger than I expected, so I took the rest to go. A super chill place to work with great food and good vibes. I'll definitely be back! read more

Lobby Lounge - Cappuccino with cinnamon - Lounges Near Me - Santa Monica, California

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This place is really an upscale lounge. They had live piano with singing and some where dancing. There's a full bar and restaurant as well. The wait staff is superb and the food and drinks are right there too. We tried about 7 different dishes. Had the cowabunga flatbread so packed with food and really good. Tried the pasta it was OK not much flavor other than tomato. The fingerling potatoes with octopus was an amazing combo, those potatoes were crispy sand so good. The filet mignon was the most tender thickest meat I've ever eaten just wow. Also tried the tuna tostadas and I was not disappointed. Sometime going upscale is worth it and here it was. read more

Lobby Lounge - Filet Mignon - Lounges Near Me - Santa Monica, California

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Beautiful spot. Great vibe. Service can be hit or miss, and it can be quite pricey for what you get, but regardless it's a great spot to enjoy solo, on a date, or with friends. read more

Service was great! Drinks: My niece had a Bellini. And I had my usual Chardonnay. I guess, the Bellini was pretty good bec she ordered a second one. As for my Chard, it was good too. It was a bit on the dry. They give you a taste to start. As for the food, except for the Lava Cake, everything we ordered was delicious -- Beef Tartare, Deviled Eggs, Sushi platter, Sashimi platter and, my oh my, the Chocolate-Chip Cookies. They were freshly baked and tender, and sooo delicious. (They also had tasty complimentary starters.) I highly recommend this place again. This place also has a sentimental value to me. My family loved to come here. Ladies Room: A beautiful restroom, with extra separate space for the mirrors, and sink, small cloth towels provided, and hand lotion. Parking: I did not do valet. There is a SM parking structure on 4th Street near the corner of Wilshire. The cost for parking at the structure for about 3 - 4 hours was $9. That may be like almost the valet-parking cost but I don't really care for valet parking. Even before the pandemic. So I am glad I have the parking structure. (It's nice and clean too.) Oh, I just noticed I did not say anything about the ambiance-- so just check the pictures. And then there was my 5-star comment about the ladies restroom. read more

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Really enjoyed the Lobby Lounge. We came here a couple of times during our stay. Swanky, speakeasy type of vibe. Service was really good. Everyone here is very nice. Drinks were well made. We tried the Sazerac box - it has a nice presentation, worth checking out if you like this type of a drink and are a fan of fun presentations. They also provide a plate of snacks with your drinks that include salt and vinegar potato chips. read more

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This lounge is super cute and cozy. I love all the couches and tables. And the view/outdoor area is like a mini oasis. The food is also delicious. I ordered the fish tacos and they were so good! Love the mango relish. However, the server was a little slow. Parking was easy with the valet service. Would def dine here again. Also, go visit the jeweler in the Fairmont - Edward Avedis, they are top tier jewelers! read more

Lobby Lounge - The fish tacos with mango relish! - Lounges Near Me - Santa Monica, California

Brilliant! The food was beautiful and elegant. The servers were incredible and the vibe was mellow.

Service was mediocre at best. I ordered a lobster roll ($38) And it was very dry, cold bun and no butter or sauce. the fires were one of the worst I've ever tasted, fried from frozen and they were cold when they were served. They serve you Tap water unless you buy their expensive sparkling.. really? I guess I was expecting better quality form a beautiful hotel like this. We mentioned the issue with food to the server but nothing was done, she never mentioned it to the chef or manager so we paid the bill in it's entirety and left. The club sandwich was ok, same cold fries though. We'll be back next month for a conference, can't say I'd be eating there again though. We'll see. The ambience was nice, well kept and clean. Hence the 3 stars. read more

Signed up for two spa services at Exhale in the Fairmont Miramar Hotel. During lunch stopped in at the Lobby Lounge and was pleasantly surprised. We sat outside near a small waterfall with koi fish. There's plenty of heating lamp's for a cold afternoon and the service was wonderful. The food was delicious and unique. Great menu for an indoor/outdoor lounge experience. read more

Lobby Lounge - Devil Egg Appetizer The Miramar - Lounges Near Me - Santa Monica, California

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Nowhere close to luxury hospitality standards and service. One expects and deserves a certain caliber of service at a hotel like The Fairmont but we were very disappointed here. The server was very casual in his approach and had no idea what the house wines were, where they were from and/or flavor profiles. No training whatsoever. We were 4 and 2 of us ordered the house Cabernet Sauvignon. The expectation was 2 Bordeaux glasses put down and the wine brought in 2 carafes. Nope!! The wine was pre poured into Burgundy glasses and brought to the table!! Why didn't you just use AP wine glasses?? When prompted about the glasses, the server said "Not my fault, that's all we have"!!!!! Other 2 drinks- A Mezcal Negroni and a Goose Soda were fine. Not going here again. read more

Perfect spot to have a glass of wine and just relax. Great service and good ambiance. My Order: Hummus plate and a bottle of Albariño. Environment: the outside patio has comfy chairs alongside a koi filled pond with waterfalls. Great ambiance to enjoy company and a good chat. You can also go inside where there's a lot of folks working on laptops. Verdict: great spot to grab a drink and appetizer. One star deducted for limited vegetarian options, but not for taste (hummus was super delicious). Tips: buy the bottle versus the glass (even though they don't post the price). Sit outside - the patio has such a good ambiance to relax and enjoy a drink/appetizer combo. Next Time: (1) try another cocktail and appetizer (2) walk the grounds - it's beautiful with lots of other shops and restaurants read more

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We came in to have a few drinks at this lobby bar on a Sunday afternoon. The actual bar was a tiny little bar with only 5 or 6 bar stools. Most people were just standing around the bar area so it was a bit crowded. We had espresso martini with Grey Goose, classic Vesper martini and spicy margarita. The drinks were very strong and tasty, they offered chips as snacks. I think you can order bar food too cause I saw someone eating a big sandwich at the bar. The drink prices were not too bad for an oceanfront hotel in my opinion. Our bartender was very friendly and fast considering she was the only one working at the moment. We had small fun talks with the friendly and easy going people at the bar, most of them were not from LA. We stayed for a while and decided to check out the Bungalow lounge next door. Remember to validate your valet ticket here cause they don't do validations at the Bungalow! Ps. the parking at Fairmont hotel was $7 with validations first 2.5 hours, standard valet rate each additional hour. It's $20 first 2.5 hours without validations! WiFi was useless! read more

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First and foremost I ordered crabcakes they didn't taste great, it's lacked the crunchiness that you would expect from a crabcake If it were supposed to be fried. It also lacked flavor. And then I ordered fish and chips, hoping to salvage my pallet and on the menu, it just said fish and chips. However, they put the fish on top of baby food, purée, green peas. Wtf? The fish was slightly uncooked and fries were cold. Please stay far away. read more

Lobby Lounge - Fish & chips - Lounges Near Me - Santa Monica, California

A delicious lunch! Got salad, soup and fries and literally finished everything! A pricey lunch spot, but the food is quality! read more

Lobby Lounge - Roasted Tomato Soup - Lounges Near Me - Santa Monica, California

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Burger and fries were both overcooked but the heat lamps work great. Nice to be next to a koi pond as well. Servers were attentive and friendly. read more

Missed the boat again... The reason for the low stars is that the kitchen, run by Jason Prendergast, has no consistency. Every week my food comes out different. I eat here several times a week and when its right, it's great, but when it's wrong, I resent the high prices for poor results. Unfortunately, today I won't be eating as three times they got it wrong. Inconsistency here at the Fairmont seems to a reoccurring theme. Customer experience is based upon several factors, and while I think the service is great, the atmosphere is great, and the location is outstanding. But a professional kitchen should take pride in their cooking, plating, temperature, and presentation. This is something one would expect from a short-order kitchen. I TAKE THAT BACK! I have had consistency from some hole-in-the-wall kitchens. Whether it's breakfast, lunch, or dinner, I have never had a meal served to me the same way twice. I'm sure Jason takes pride in his food, so here's perhaps a couple suggestions: 1. Have better communication between the staff and the kitchen. I think this is a BIG part of the problem. From what I heard, the kitchen won't even tolerate communication from the staff. 2. Have a main chef or expediter who regularly checks the food leaving the kitchen. I love the Fairmont and have been a regular guest for several years. The staff is great! It will be a pleasant addition when the food matches the rest of my great experience. P.S. The table of eight sitting near me has been waiting almost an hour for their food. They even mentioned that it will soon be lunch time. As a concession, they were brought 2 croissants to hold them over. Oh joy! read more

I stayed at the Fairmont hotel for a work trip, and decided to grab a quick bite (and cocktail, of course) at the bar. My drink of choice that day: Rum Old Fashioned made with Mt gay rum, honey syrup, and bitters. It was a nice twist on a classic cocktail. I ordered the smoked salmon flatbread with bagel spice and dill crema at the suggestion of the bartender. I'm so glad I did, it was awesome. I miss it so much right now. My colleague made fun of me for ordering it again, but whatever. It was scrumptious! read more

Lobby Lounge - Smoked salmon flatbread with bagel spice and dill crema - Lounges Near Me - Santa Monica, California

Pretty chill spot have some cocktails after Sunday brunch. Or choose from their food options and make it an afternoon out. Food: the carnivore flatbread is very good, with 6 slices, it's enough for a meal or to share. You can also order a side of fresh cut fries that come slightly seasoned and piping hot to snack on with your drinks. Drinks: $36 rose was okay, I've had better. NapaValley Cab full bodied, Gordon's cup is very refreshing, LeRoi is super sweet, ElDiablo is smoky by the tequila. 3 ladies came for a few cocktails after being at the beach, total damage $235 plus tip. read more

Lobby Lounge - $36 glass of rose - Lounges Near Me - Santa Monica, California

I was just there last night to eat as their food is typically very good. I believe it comes from the same kitchen as FIG, their big restaurant. However, I was super disappointed in the food last night. I ordered the steak frites and it was probably a 2/10. They changed their fries which was a huge mistake because now they're terrible. The steak was extremely over cooked and whatever their avacado ranch was tasted horrible. I had their vodka pasta a couple of months ago and it was surprisingly very good. However I come to find last night that they only serve it on certain days of the week. They have two dining menus which they alternate throughout the week, which is dumb to me. My advice is to bring the quality of food back that they've had before, make sure their meals are prepared perfect because this place is not cheap. Figure out the fries, the new ones are the worst. read more

Love the design and esthetics of this lounge. The bartender is also very experienced and makes excellent, balanced cocktails. I only give three stars because of the waiter(s) I've had the same older, Latin American lady there for several times and her way of conducting herself as well as keeping an overview of the tables make her seem like this is her first time working in the service industry. It's very transactional and blunt and her energy is frazzled, every time and it's really hard to get her attention, even when the place is half empty. She has little to no knowledge of the wine list and without giving her an item number she's lost. Very unclear to me why she holds this position and I can only suspect someone called in a favor and it feels like she is there solely so she can pay her bills, which is not the energy you want to feel as a guest. I have over a decade of experience working in this industry and I have trained bartenders and waiters in the past, so I can tell when someone neither has sufficient training nor the personality for a job in this industry. For a hotel of this statue I'm puzzled why managed is lacking the ability to hire and train employees at a proper level. read more

Worst service of any Fairmont we have stayed in. Food was medicore and still took over an hour. Waitress was rude, did not check in and seemed to not care at all about guests. It took an hour to get a hot water with lemon. Very sad but based on the service, we doubt they would care about a review. Trading on Fairmont name to stay open, or it would certainly be closed. Just gross. read more

Found this place by accident and I'm glad I did. Such a perfect vibe. We only had drinks and they were all enjoyed. I got the coconut punch, would've liked it more if it tasted more on the coconut side vs the lime-y side. read more

Lobby Lounge - Lounges Near Me - Santa Monica, California

-Review just for service and coffee- Came here to kill time because I messed up my work out times and showed up for one 30 minutes before it started over at exhale. Figured I'd grab a coffee. As soon as I walked in several people came to help me get a table, etc. Thought I might get a little worse service or dirty looks because I looked pretty haggard just in my workout clothes, but everyone was very friendly. Ordered coffee and it came as a cup with a small carafe. When I tried to pour a little more it came spilling out (like when all the ice in your water comes crashing down on your unsuspecting face, but hot coffee), it was really embarrassing, but the staff was really nice. A couple waiters jumped up right away to help me and after apologizing profusely, they just insisted they were glad I was okay. Coffee - The coffee itself was okay, nothing amazing, but not burnt or acidy. Lounge - Nice. It's half indoors, half outdoors next to a waterfall and koi pond. It's directly ahead when you enter the lobby, but it's not too loud considering. Super close to the beach so you can't beat that. Service - Very friendly and accommodating as mentioned above, not pretentious. Overall - I'm a local so I can't imagine coming to a hotel on a regular basis, but would recommend it if you're visiting. Parking - Free two hours with validation. I think it's $6/hr after that! read more

Lobby Lounge - Coffee in the outdoor area next to the waterfall + koi pond - Lounges Near Me - Santa Monica, California

My boyfriend and I went for brunch on a Tuesday for my Birthday. The service was actually good because we were there at a very slow time and our server was friendly. The Food was mediocre. Nothing exciting. Normally there are several items on a menu that I'm interested in, but not this time. A bit boring. THE MIMOSAS ARE $15 EACH! And the orange juice was not (or didn't seem to be) fresh squeezed even! For three mimosas, we spent $45!!! And, because there was not a cocktail menu on our table, and we couldn't imagine a mimosa being much over $7, we obviously didn't ask for the price of the drinks we were ordering. Basically, we spent over $86 before tax & tip for 3 average mimosas, a spinach quesadilla and hummus + pita. I'll never go back. What a rip off. There are so many great restaurants in Santa Monica within blocks of here with better food, amazing atmosphere and half the price. read more

I had a Groupon and decided to take my girlfriend out for a treat. I was lied to by my waiter that I had to order an alcoholic beverage to make the deal valid - I gave in without wanting to argue. I just wanted to be fed and was famished. Service - Slow (1 Star) Waiters - Think they're born with a better pot to piss in (1 Star) Food - I can't complain - do not order the fish taco's if you can't handle spicy food (3 Stars) I don't see myself going back, for food at least, anytime soon. read more

If you're judging this place against all other lounges, it's nothing special. If you are comparing it to other hotel lobby lounges, it's pretty awesome. Skip the indoor seating and go straight outdoors. There's a pretty koi pond and little waterfalls, couch seating, and mini firepits. If you're in the mood to get away from all the hustle and bustle in the surrounding area, this is the perfect place to go. Not a lot of people know about it, so it's not usually too crowded. The food and drinks are enjoyable, especially for a hotel lounge, but not exactly fine dining. Prices are on the higher side (you are in the Fairmont hotel after all). We lingered over a plate of fries and a cocktail for hours without any pressure to get up. Laid back and relaxing. Just the way I like my afternoons. read more

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After perusing all the negative Yelp reviews about the terrible service, I set my expectations very low as I brought my Travelzoo voucher here on a Saturday afternoon to catch up with a friend over drinks. Perhaps previous reviews catalyzed a fire under the management, but I was pleasantly surprised and pleased when our service was nothing short of lovely. Our waitress was kind and friendly, without any disgruntled look when I presented my coupon. In fact, she was quite chipper about it. She took our orders and checked up on us over the 2 hour duration that we sat on the patio, and I had a wonderful time engaged in conversation under perfect summer weather. I ordered the mango & cilantro jalapeno tequila cocktail and loved the subtle kick. My second drink was a grapefruit vodka concoction that was slightly less memorable. My friend ordered a unimpressive whiskey drink and a dirty Manhattan that was pleeeenty strong, oh boy. I took a sip of that and felt the punch instantaneously. Not for the weak-hearted, my friends. We didn't order any food, but it looked phenomenal from what we saw on the tables around us. Very generous food portions for entrees under $20 at a hotel lounge. Each table also received a plate of munchies (pistachio nuts and addictive honey mustard pretzel sticks) upon seating yourself at a table in or outside the lounge. Parking was simple - park in the lot on 2nd St for 2 free hours and walk the half-block over to the Fairmont Miramar! read more

Ridiculously slow service. Multiple errors in our order and the orders of nearby tables. Ridiculous prices for what you're actually getting. I save the 1-star for truly abysmal experiences, and this was just that. read more

Spending my night at Lobby Lounge with my friends was a great way to end the evening. The outside seating area was softly lit with fire pits and gave a very classy ambiance. Honestly, my friends and I weren't really sure what to expect of the service since many Yelpers seem to have experienced poor service. However, as soon as we sat down our server came immediately to bring menus and some pretzels and pistachios to munch on. Throughout the night, she kept checking in to make sure we were doing alright with our drinks. As for the drinks themselves - they were very flavorful! I got the Strawberry Pineapple Mojito. It wasn't too strong which was good for me. My friends got the Champagne, Mango and Cilantro, Golden Mojito, and Dawa Cocktail. They were all yummy, except the honey in the Dawa Cocktail didn't mix well and there was a huge glob of it at the bottom of the drink! It was also very limey. Anyway, if you're looking for a relaxing night out with friends and don't mind spending a little extra moola for it, this is the place to go. read more

I stopped in for drinks here with some friends the other night and was wildly disappointed. They had some kind of coupon for champagne so that was their reason for choosing it. The service from Susan was sub par. I had to ask 3 times for water after I enjoyed my jalapeno and cilantro mango tequila drink. She was not super busy and my other friend had to ask for a beer twice also. It seemed like we were speaking in tongues when she asked if we were all together (check wise) and I said we would like 3 different checks. The flatbread looked delicious (a patron further down on the bar had some) but I did not even want to order any and linger with the mediocre service. One drink is $ 16 plus change. The ambiance is nice with the heat lamps in the open air and some indoor seats (which were filled) but I doubt I'd go back because of the service. Perhaps it's the age of the waitstaff they all seem to be better suited for a Boniva commercial than to be serving drinks. read more

There appetizers are AMAZING! One of the best menus I've seen. Had the Salmon Carpaccio w/a ponzu sauce....HEAVEN!! Also had the corn flat bread, also perfection! The service was great as well, waitress was really friendly. They also had great wines by the glass. Nice outdoor seating area next to their tranquil waterfall...made for a perfect summer afternoon in Santa Monica! read more

Lobby Lounge - Salmon Carpaccio in a ponzu sauce with a glass of Honig ....hit the spot! - Lounges Near Me - Santa Monica, California

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I came on a Travelzoo coupon (i.e., 4 drinks) and since I had to present it before ordering, I think that set the tone of the evening with our British born server... he said, "...everyone is here on that tonight..." and was scarce the rest of the evening at best. Arrived at around 8:30 on a Friday night and was looking forward to checking out the Lobby Lounge and doing something I wouldn't normally do...for the "experience". Of course, since it was the second to last day of the Travelzoo deal, the place was a madhouse. We were lucky to find a seat! It took about a 20 minutes before our order was taken and that was only due to the fact that they seemed understaffed, the Lounge was packed inside and outside and we had to start getting "aggressive" by initiating eye contact with the waitstaff and asking someone to take our order. Our waiter, to his credit was helpful in answering questions and advising us on what to order/stay away from. My friend ordered a Manhattan and I got the Strawberry Mojito. Both were strong and good; although I thought they were a bit pricey, but standardly priced for an upscale hotel bar. We ordered appetizers which were the ceviche and fish tacos. The ceviche was very good; light, citrusy and very tasty. The fish tacos were good, but I've had better and are "Gringofied" for the audience served; quite messy finger food though... be prepared to wash your hands after eating the tacos. After eating, the crowd began to wind down around 11:00 P.M. and you would think it might be easier to get some service to order more food/drink. Not the case here; it took quite a while to get our second round. All we wanted was hot tea to chase our drinks with and resorted to asking another waitress to get it. Her response? "Let me get your server." I guess you can't wait on us if we aren't your designated guests? Odd for a place with the reputation of the Fairmont. She however returned minutes later with the tea, but not individual servings for me and my friend; one pot to share between the two of us. As my friend suggested, perhaps the Fairmont was not all that interested in serving patrons on the deal; personally, I don't really care, but it spoke to a honor/service ethic which would have achieved more business if the service was stellar. I found it especially OFFENSIVE that we had ordered these two additional food items which cost about $40 and still no service follow up? Disappointing really!!! To our waiter's credit, he only stopped by three times after taking our initial order in a span of 3.5 hours. Once to check on how we were doing, to take our second food order and how the food was. After that, he was nowhere to be seen. The experience was okay, but as another patron said to us as we were waiting for our tea (and telling us to get a second tea bag inserted because the tea is so weak), "The service here is awful." I have to agree based on my expectations and past experiences with the Fairmont chain. Service was disappointing indeed. I gave it two stars, because the service was slow and mediocre at best, although the food and drinks were good. The attitude of the waiter upon presentation of the coupon was a put-off somewhat as it seemed we were deemed "second-class" patrons upon its presentation. If I ever come back, it will be because I have business at the hotel or because someone else initiates meeting there. For all of the eateries nearby, this is a "convenience Lounge" as I think there are better value options for your tastebuds and dollars. However, if you are interested in an "experience" for a date or special occasion, it is worth a stop. If it is busy, expect to be disappointed because it is clear that they cannot handle it from a service perspective. read more

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Excellent place for lunch, a drink or some afternoon tea. Came here for lunch today, sitting outdoor on the patio by the small waterfall. Had a super nice kale and tabouli salad with tofu. Super tasty together with a bottle (large) of San Pellegrino. Cordial and professional service! Will return! read more

Lobby Lounge - Lounges Near Me - Santa Monica, California

Inconsistent service and drinks for too much money ($70+ for 2 drinks & 2 orders of fish tacos). I've been there a few times for weekend-afternoon drinks & snacks. That's when I like to visit: sitting outside in the sun, enjoying the koi pond, wishing they'd turn on the waterfall more often, and overhearing minor chit-chat that's not overly fake or pretentious, despite the location. Like many Westside places, the non-servers here give the best service. I've always experienced solid help from the food-delivery & bus-people. The well-dressed manager often clears tables. Other primary servers have been solid-to-good, which is about all I've been trained to expect in the Westside. However today's server (L___) gave especially poor service to multiple tables: taking the wrong drink orders, rude to friendly guests, only taking dessert orders from 1/2 of the table before walking off, not checking on multiple customers for vast periods of time, not refilling water in the hot sun, and never apologizing for her mistakes. On top of the poor service, the mixed drinks today were terrible, not at all like previous visits (don't know if that was the server or today's bartender). For the high prices at this bar/lounge, the manager should evaluate if the staff are really the right choices. Y'know, or lower the prices. read more

Not sure if I'm posting in the right Yelp page, but the chili is AMAZING. Who would've thought... it's mainly meat, but it's seasoned perfectly and it comes with a potato haystack. It's almost like dried ramen consistency. Surprisingly delicious. Service is a bit slow here, but they are friendly and are willing to give endless refills on chips and olives. read more

Looking for a casual lunch spot with delicious food, a fire pit in the middle of your table, and a koi pond beneath some small waterfalls? I bet you weren't, but now that you know about it, sounds great, right?? Nice location right by the beach. I had a salad that had butter leaf lettuce, green apples, candied pecans, tarragon, and red cabbage with champagne vinaigrette. I made an effort to remember all the ingredients because I want to recreate it at home; it was beautiful, simple, and so good. Since the weather is sunny and cold, it is so nice to have a fire pit in the middle of the table for a little bit of heat. The outdoor area is very small (emphasis on small- like 7 tables) and casual, but since we were looking for a place to eat to grab a quick bite, this exceeded my expectations. Across the street is a walking path that overlooks the ocean, so this place is in close proximity to that, which is great. (We took a walk and then popped in here for lunch). read more

Beautiful hotel and lounge. Great spot to relax and get great food! The pool vibe helps as well and the fresh flowers throughout the hotel.

We love this place! The waiters are amazing, it was super cold and they brought us blankets! The seating is wondering by the koi fish pond and there's a fire pit table if it's available. The food is great as well and the cocktails help keep you nice and warm. read more

Lobby Lounge - NEW YEARS DAY 2015! - Lounges Near Me - Santa Monica, California

Loved the seats by the fire and water pond. Great champagne selections however their cocktails were horrible and only 4 to choose from. read more

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