We've been to La Neta several times, both as a couple and with our four kids. The birria tacos are…read moreBOMB, the cocktails are amazing, and the music, aesthetic and overall vibe are what keep us coming back. The Mexican food overall is pretty mid in my opinion, but Taco Tuesday value for money, is definitely worth it.
As a couple, we've always had great service on the bar side. With our kids however, it's been hit or miss on the family side. We have four children, ages 1, 2, 4 and 6, and on one visit we had to repeatedly ask for basics like water, utensils and crayons.
However, we've also had an AMAZING male waiter who has two sons. We've had him during our most recent visit, and he was exceptional. He immediately brought coloring supplies, colored straws for the kids, anticipated everything we needed and was incredibly friendly and personable. We genuinely appreciated him.
Unfortunately, management has been a very different experience. We've seen the same manager in the zipup jacket multiple times, both when we've been sitting on the bar side without our kids and on the family side with them, and he has never been particularly friendly, welcoming or personable. He even walked directly past our happy one year old saying hi to him and waving and he did not acknowledge him. At the time, I assumed he simply hadn't noticed. But now I'm like, oh he likely ignored him and likely does not like young children.
At the end of our most recent visit, I took the kids to the car while my husband stayed behind to finish a work call and have one more drink. He accidentally walked out still holding his glass and, once he realized, immediately returned it. We completely understand that leaving with restaurant glassware isn't allowed.
What surprised us was that the manager then informed the wait staff to inform us that we should not return, not only because of the glass, but because our children make too much mess. However; I know that this is aimed at just our one year old as our older kids are out of the dropping food on the floor stage.
Obviously, a one year old is going to drop food while eating. There's no way around it. If his mess was ever an issue, we would have happily cleaned underneath his high chair ourselves. Nobody had ever mentioned it to us. And every other restaurant always says it is not a problem!
We were also there for dinner at 5:30 p.m. So not particularly late and offensive. If La Neta doesn't want to accommodate families with babies or young children, that's completely their choice, but it should be made clear so families can choose somewhere else.
It's a huge shame because we genuinely enjoyed coming here, and our waiter made our entire family feel incredibly welcome. We hope La Neta either makes it clear that young families aren't something they're willing to accommodate or hires management that is more welcoming, friendly and accepting of Las Vegas families.
Great cocktails, great atmosphere, amazing birria tacos and potentially excellent service. But based on our experience with management, I wouldn't recommend bringing babies or young children. It would also be more respected for the manager to inform us we are no longer welcome himself. Instead of directing a member of the bar staff to inform us on his behalf, since it's him who has the issue with our one year old making too much mess. It comes across like he feels that our one year old makes mess as a personal attack to him. Rather than it being just a normal thing that 1 year olds do. I'm sure he did the same as a 1 year old.
I do still want to highlight our male waiter with two sons, you were amazing and absolutely deserve recognition. Thank you so much for your patience and understanding.
