Just read the review from Bill M. And I have to respond that Greg was very attentive to our needs…read more We purchased custom built in shelves for our sitting room. Upon delivery there was a problem with the fit. Greg handled the situation in a very timely and professional manner and followed up with us afterwards.

I purchased some chairs for a new dining room table (purchased elsewhere), and I have to say, this…read moreplace is top notch. The store is located in a converted property, and the layout is a bit small and cramped. They have a nice selection of furniture in a variety of styles on premises, and more available in immediate inventory in their warehouse. My wife and I have a modern decor style, and the selection in the "modern" vein was a bit slim - but the special orders and catalogs help quite a bit if they don't have your taste on the floor. All that said, where this place shines is in service. It's very easy to order pretty much anything online, but often, you don't know what you're getting. The staff at Ebert knows their furniture. They know what's quality, what's not, and they can talk to you about a piece you haven't seen - and help you decide whether or not it works for you. I can't speak highly enough - expertise on large purchases is key, and these guys have it in spades. The chairs I ordered were not in stock, so after a few weeks, they arrived and were delivered. Notification of receipt and delivery were on the same day. The driver was friendly, on time, and helped get everything into the house. He even put felt pads on the bottom of each my chairs before he dropped them off. A great ending to an excellent sales cycle. Skip the big chains - Pottery Barn, et al. Ebert has the same styles, if not better quality, and actual knowledge of their merchandise. I'll definitely be back.

I love love this shop. Bethlehem apparently is known for the steel factory. This unique industrial…read morestore is adorned with so many beautiful items. A little on the pricey side buy you won't see any of these things anywhere else. The owner greeted us warmly and kindly. They have clothes and beautiful jewelry and things to put around your house. I loved the steel lights they were so beautiful. The jewelry was amazing. Most of the things in this shop are one of a kind and are made with the steel made in this town. Very steam punkish but they do have alot of refined pieces you know you can't live without. They also have a web site if you can't get there. I will definitely check that out. There's something for everyone great gift ideas also. Definitely worth a check in.

Simply wow.... a must stop if you love industrial or rare vintage blue collar pcs of history. I…read moreloved this store !! Wish we had one in Los

I would highly recommend this family owned furniture store. They have a terrific selection and…read moretheir showrooms are beautiful. Everyone I encountered was friendly and knowledgeable. The delivery teams that have come to my home were always prompt, friendly and professional when setting up your purchases. I'm so pleased every time I shop here. Will continue to come here and recommend them to anyone looking for quality furniture and wonderful service.

we purchased 2 beds frames and mattresses from Lauter's Fine Furniture. they were professional…read more Their prices were competive or lower than other furniture stores in the area. Plus, we were supporting a locally-owned business. We can totally recommend Lauter Fine Furniture!

Being from a place where everything is at sky rocket prices, I found this place quite reasonable…read more Quality of the furniture is pretty good even though it's not super expensive. Waste space n it's full of all sorts of furniture. Labelling of categories is missing but u can find things. There is some linen n home decor pieces for sale too. Wine racks n vintage dressers were also a highlight. They still use old computers so checkout could be a long wait at the counter. Another drawback is either pick up ur furniture or they deliver on fixed days of the week. Extra charge for delivery depends on how much worth stuff u buy. I wish I lived there then I would be able to furnish my 1 bedroom in $1200 max with all the necessities.

Horrible customer service. Horrible products. Knockoff cheaper then cheap crap. Save your money.read more

Our whole experience was amazing from beginning to end. The sales staff were very patient during…read morethe selection process and we were provided a wide variety of options. The solid wood nightstand we ordered closely matches the other furniture in the room and it is a quality built piece.

Great quality, reliable delivery. They'd accidentally overcharged us and they fixed it before. I…read morenoticed.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

Before even thinking about coming here, consider going to the Tilghman Street Ollie's instead. It's…read morebetter stocked, cleaner, has more parking, and is easier to access. This Ollie's is located in the Valley Plaza Shopping Center and is hard to access due to the busy traffic of Airport Road. The parking lot is also cramped and busy due to a poorly placed Dukin. The interior of this store has received the latest Ollie's setup, and during that process they seemingly cleaned it up somewhat. Still, this store is almost chronically understocked or sold out of items as it's a very busy store. The biggest problem is with the new Ollie's checkout design, as it's a major problem for this store. It has created a huge fire hazard. With this store's layout, you have to go through the checkout no matter what to leave and with the lines this store often has, there's no clear and easy exit. Great to prevent shoplifting, but not great if you are just browsing or if an emergency would occur. They also keep one of the entrances doors locked, so you can't go back out. With the traffic, stock, and store layout...just go to the Ollie's on Tilghman Street instead. It's a much better store.

All over fun, aall by myself, turn phone off & stroll up & down every isle. I come out less…read morestressed. Hours of peace. No lie hours. Enjoy!!!

I ain't normally one to write a review, but don't waste your time with this place. Service is…read moreterrible, delivery guys ripped cable wire off my house. They sent no one out to fix it but instead had there delivery guys fix it. Cable still doesn't work and still haven't heard back from anyone. Also the couch two of the legs were off and the whole bottom of the couch is peeling. Spend the little extra money and go somewhere else. Because even being discount place isn't worth it.

I need to take a moment to give a shout-out to Bob's Furniture (specifically Maryanne, who works…read morethere). Backstory: I bought our couch there about 4 years ago. At the time, I debated about purchasing the extra protection/guarantee thing for $99 and then figured what the hell... I have a kid & cats. Welp. Got a hole in the couch, and it's been slowly getting beaten up - stains don't come out, that kind of thing. Another friend told me her partner, who's just bought a new place in NYC, got his couch - the same kind I have - at Bob's, but now it includes built-in shelves on either side and charging stations. Huh. So last week, I popped up to Bob's to check out the new couch. I wasn't thrilled about having to shell out $$ for a new couch, but when I talked to Maryanne, the salesperson, she said that the policy I bought might cover the cost to replace it. I was dubious but agreed it was worth the 10 minutes it took to file a claim. Lo and behold. Got an email from the claims dept. yesterday with a voucher for replacing my couch! The OG model I have isn't made anymore, but the upgrade is better anyway. Popped up to Bob's today. Ordered the new couch. Used the voucher -- free delivery, new protection plan included -- and it cost me a whole $47 out of pocket. Shout-out to Stephen for his help today & for assuring me that Maryanne would get the commission since she's responsible for suggesting I try the claims process in the first place. Moral of the story -- Bob's has decent furniture. Nothing's built to last anymore, unfortunately, but their policy -- if you purchase the protection plan for $99 -- is absolutely worth it. Definitely recommend them.